To: R&D, Production, and Testing departments

From: QA Manager of Toyota Vietnam M.N.

Date: April 5, 2024
Subject: Urgent Investigation Required: Honda RSH 200 Engine Issues

Reports indicate that there are engine-related issues affecting the new Honda RSH 200 model
performance so we need to ensure that our working procedures are thoroughly checked to
identify the root cause of this problem.

I ask each department to conduct a thorough review of all processes involved in designing,
manufacturing, and testing the engine components of the Honda RSH 200. Identify any
potential areas for improvement or sources of error. Trace the production line to pinpoint any
deviations or oversights. Enhance testing protocols to catch anomalies early.

Your cooperation and attention to detail are crucial in resolving this issue promptly and
ensuring the quality and reliability of our products. Let us work together to resolve this issue
promptly. Please provide regular updates on your progress.

Thank you.