Professional Documents
Culture Documents
I mohit saini, hereby declare that the research work entitled SWOT Analysis of Sona
Automotive Pvt. Ltd at Rohtak submitted in the partial fulfillment of the Bachlor of Business
Administration is my original work and the training report has not formed the basis of award
of any other degree, diploma and fellowship. Also it has not been submitted to any other
university or institute for the award of degree or diploma.
Thank You
Mohit Saini
CONTENT
Chapter 2 Introduction
Chapter3 Methodology
Chapter4 Analysis
Chapter5 Conclusion
Bibliography
PREFACE
Sona Automotives Pvt. Ltd is a certified company which is into manufacturing of hot forged
and precission turn components. User friendly, no-training required user interface is a USP
which saves high attrition industry from staff training time and cost incurred. I resumed my
training 20th June and continued till 20thJuly. During my training , I was involved with
various facets of the key responsibility areas of a business analyst like client interaction,
documentation, process management and working on various tools of agile
methodology .This report is divided into four chapters. The first chapter of this study deals
with introduction of the industry profile and organization profile along with the objective of
study, the second chapter of the study deals with the literature review and some theoretical
concept involved during my training. The third chapter is about there research methodology
and detailed description of the key responsibility areas undertaken by me. The fourth chapter
is about the analysis and evaluation of various tasks undertaken during my training period.
COMPANY PROFILE
Sona Automotives Private Limited's Annual General Meeting (AGM) was last held on N/A
and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed
on 31 March 2021.
Directors of Sona Automotives Private Limited are Balkishan Saini, Suber Singh Saini,
Kashish Saini and Vaibhav Saini.
PEOPLE BEHIND:
We Have A Highly Qualified And Experienced Team Of Professionals,
Which Helps Us In Achieving All Our Goals And Targets.
The Professionals Working With Us Are Proficient In Their Respective Field.
They Work In Tandem With Each Other To Execute A Task Properly.
We Also Provide Them Regular In House Training To Enhance Their Professional Skills.
Staying Updated With The Latest Technologies Help Our Professionals In Various
Processes.
Infrastructure
» We shall continually strive for reducing rejection at all levels at our best.
Quality Objective
»Reduction in Rejection at all stages.
»Develop our internal resources and work with our key trading partner.
Methodology
Sona Automotive employs comprehensive and iterative research methodology focused on
minimizing deviance in order to provide the most accurate estimates and forecast possible.
The company utilizes a combination of bottom-up and top-down approaches for segmenting
and estimating quantitative aspects of the market. In Addition, a recurring theme prevalent
across all our research reports is data triangulation that looks market from three different
perspectives
.
Preliminary data mining
Raw market data is obtained and collated on a broad front. Data is continuously filtered to
ensure that only validated and authenticated sources are considered. In addition, data is also
mined from a host of reports in our repository, as well as a number of reputed paid databases.
For comprehensive understanding of the market, itis essential to understand the complete
value chain and in order to facilitate this; we collect data from raw material suppliers,
distributors as well as buyers. Technical issues and trends are obtained from surveys,
technical symposia and
trade journals. Technical data is also gathered from intellectual property perspective,focusing
on white space and freedom of movement. Industry dynamics with respect to drivers,
restraints, pricing trends are also gathered. As a result, the material developed contains a wide
range of original data that is then further cross-validated and authenticated with published
sources.
Statistical model
Our market estimates and forecasts are derived through simulation models. A unique model
is created customized for each study. Gathered information for market dynamics, technology
landscape, application development and pricing trends is fed into the model and analyzed
simultaneously. These factors are studied on a comparative basis, and their impact over the
forecast period is quantified with the help of correlation, regression and time series analysis.
Market forecasting is performed via a combination of economic tools, technological analysis,
and industry experience and domain expertise. Econometric models are generally used for
short-term forecasting, while technological market models are used for long-term forecasting.
These are based on animal gamation of technology landscape, regulatory frameworks,
economic outlook and business principles. A bottom-up approach to market estimation is
preferred, with key regional markets analyzed as separate entities and integration of data to
obtain global estimates. This is critical for a deep understanding of the industry as well as
ensuring minimal errors. Some of the parameters considered for forecasting include:
• Market drivers and restrains, along with their
current and expected impact
•Raw material scenario and supply v/s price trends
•Regulatory scenario and expected developments
• Current capacity and expected capacity additions up to 2025We assign weights to these
parameters and quantify their market impact using weighted average analysis, to derive an
expected market growth rate.
Primary validation
This is the final step in estimating and forecasting for our reports. Exhaustive primary
interviews are conducted, on face to face as well as over the phone to validate our findings
and assumptions used to obtain them. Interviewees are approached from leading companies
across the value chain including suppliers, technology providers, domain experts and buyers
so as to ensure a holistic and unbiased picture of the market. These interviews are conducted
across the globe, with language barriers overcome with the aid of local staff and interpreters.
Primary interviews not only help in data validation, but also provide critical insights into the
market, current business scenario and future expectations and enhance the quality of our
reports. All our estimates and forecast are verified through exhaustive primary research with
Key Industry Participants (KIPs) which typically include:
• Market leading companies
This is the final step in estimating and forecasting for our reports. Exhaustive primary
interviews are conducted, on face to face as well as over the phone to validate our findings
and assumptions used to obtain them. Interviewees are approached from leading companies
across the value chain including suppliers, technology providers ,domain experts and buyers
so as to ensure a holistic and unbiased picture of the market. These interviews are conducted
across the globe, with language barriers overcome with the aid of local staff and interpreters.
Primary interviews not only help in data validation, but also provide critical insights into the
market, current business scenario and future expectations and enhance the quality of our
reports. All our estimates and forecast are verified through exhaustive primary research with
Key Industry Participants (KIPs) which typically include:
Focus groups enable you to conduct an intimate Q&A session to determine the appetite for
your concept and learn more about your target market. Here’s how PO Sist
host a focus group for restaurants in eight step
Set Goals
Location for the Focus Group.
Prepare Questions
Recruit Participants
Collect Demographic Information.
Hand Out a Release Form.
Ask Questions
Analyze Recording and Findings.
Quantitative research:
Surveys allow to gather anonymous feedback from more people with less time and
commitment than a focus group. Here’s how PO Sist
conduct a survey in seven steps.
O Set Goals.
O Collect Demographic Information.
O Use Close-Ended Questions.
O Create the Survey.
O Test Survey.
O Distribute Survey.
O Analyze Responses and Apply Them to Profiles.
Analysis
SWOT Analysis:
A SWOT analysis must always be included in a industrial business plan as it helps to analyze
a current situation, and helps prepare for what lies ahead. Create a industry strategy following
the SWOT Analysis. Use your strengths to take advantage of the opportunities at hand and
work to eliminate the weaknesses of the restaurant to
avoid potential threats. The ultimate aim of including business plan is to be self-aware of all t
he advantages and disadvantages of the business.Doing a proper SWOT analysis is critical to
the success of the business.
Identifying core strengths, weaknesses, opportunities, and threats leads to fact-based analysis,
fresh perspectives, and new ideas.
A SWOT analysis pulls information internal sources (strengths of weaknesses of the specific
company) as well as external forces that may have uncontrollable impacts to decisions
(opportunities and threats).
SWOT analysis works best when diverse groups or voices within an organization are free to
provide realistic data points rather than prescribed messaging.
Findings of a SWOT analysis are often synthesized to support a single objective or decision
that a company is facing.
Understanding SWOT Analysis
SWOT analysis is a technique for assessing the performance, competition, risk,
and potential of a business, as well as part of a business such as a product line or
division, an industry, or other entity.
Using internal and external data , the technique can guide businesses toward
strategies more likely to be successful, and away from those in which they have
been, or are likely to be, less successful. Independent SWOT analysts, investors, or
competitors can also guide them on whether a company, product line, or industry
might be strong or weak and why.
Every SWOT analysis will include the following four categories. Though the
elements and discoveries within these categories will vary from company to
company, a SWOT analysis is not complete without each of these elements:
Strengths
Strengths describe what an organization excels at and what separates it from the
competition: a strong brand, loyal customer base, a strong balance sheet, unique
technology, and so on. For example, a hedge fund may have developed a
proprietary trading strategy that returns market-beating results. It must then decide
how to use those results to attract new investors.
Weaknesses
Weaknesses stop an organization from performing at its optimum level. They are
areas where the business needs to improve to remain competitive: a weak brand,
higher-than-average turnover, high levels of debt, an inadequate supply chain, or
lack of capital.
Opportunities
Opportunities refer to favorable external factors that could give an organization a
competitive advantage. For example, if a country cuts tariffs, a car manufacturer
can export its cars into a new market, increasing sales and market share.
Threats
Threats refer to factors that have the potential to harm an organization. For
example, a drought is a threat to a wheat-producing company, as it may destroy or
reduce the crop yield. Other common threats include things like rising costs for
materials, increasing competition, tight labor supply. and so on.
SWOT Table
Analysts present a SWOT analysis as a square segmented into four quadrants, each
dedicated to an element of SWOT. This visual arrangement provides a quick
overview of the company’s position. Although all the points under a particular
heading may not be of equal importance, they all should represent key insights into
the balance of opportunities and threats, advantages and disadvantages, and so
forth.
The SWOT table is often laid out with the internal factors on the top row and the
external factors on the bottom row. In addition, the items on the left side of the
table are more positive/favorable aspects, while the items on the right are more
concerning/negative elements.
A SWOT analysis can be broken into several steps with actionable items before
and after analyzing the four components. In general, a SWOT analysis will involve
the following steps.
Every SWOT analysis will vary, and a company may need different data sets to
support pulling together different SWOT analysis tables. A company should begin
by understanding what information it has access to, what data limitations it faces,
and how reliable its external data sources are.
In addition to data, a company should understand the right combination of
personnel to have involved in the analysis. Some staff may be more connected with
external forces, while various staff within
the manufacturing or sales departments may have a better grasp of what is going
on internally. Having a broad set of perspectives is also more likely to yield
diverse, value-adding contributions.
For each of the four components of the SWOT analysis, the group of people
assigned to performing the analysis should begin listing ideas within each
category. Examples of questions to ask or consider for each group are in the table
below.
Internal Factors
What occurs within the company serves as a great source of information for the
strengths and weaknesses categories of the SWOT analysis. Examples of internal
factors include financial and human resources, tangible and intangible (brand
name) assets, and operational efficiencies.
Potential questions to list internal factors are:
(Strength) What are we doing well?
(Strength) What is our strongest asset?
(Weakness) What are our detractors?
(Weakness) What are our lowest-performing product lines?
External Factors
Strengths Weaknesses
1.What is our competitive advantage? 1. Where can we improve?
2.What resources do we have? 2. What products are underperforming?
3.What products are performing 3. Where are we lacking resources?
well?
Opportunities Threats
1. What new technology can we use? 1. What regulations are changing?
2. Can we expand our operations? 2. What are competitors doing?
3. What new segments can we test? 3. How are consumer trends changing?
With the list of ideas within each category, it is now time to clean-up the ideas. By
refining the thoughts that everyone had, a company can focus on only the best
ideas or largest risks to the company. This stage may require substantial debate
among analysis participants, including bringing in upper management to help
rank priorities.
Armed with the ranked list of strengths, weaknesses, opportunities, and threats, it
is time to convert the SWOT analysis into a strategic plan. Members of the analysis
team take the bulleted list of items within each category and create a synthesized
plan that provides guidance on the original objective.
For example, the company debating whether to release a new product may have
identified that it is the market leader for its existing product and there is the
opportunity to expand to new markets. However, increased material costs, strained
distribution lines, the need for additional staff, and unpredictable
product demand may outweigh the strengths and opportunities. The analysis team
develops the strategy to revisit the decision in six months in hopes of costs
declining and market demand becoming more transparent.
A SWOT analysis won't solve every major question a company has. However,
there's a number of benefits to a SWOT analysis that make strategic decision-
making easier.
In 2015, a Value Line SWOT analysis of The Coca-Cola Company noted strengths
such as its globally famous brand name, vast distribution network, and
opportunities in emerging markets. However, it also noted weaknesses and threats
such as foreign currency fluctuations, growing public interest in "healthy"
beverages, and competition from healthy beverage providers.
Its SWOT analysis prompted Value Line to pose some tough questions about
Coca-Cola's strategy, but also to note that the company "will probably remain a
top-tier beverage provider" that offered conservative investors "a reliable source of
income and a bit of capital gains exposure."
Five years later, the Value Line SWOT analysis proved effective as Coca-Cola
remains the 6th strongest brand in the world (as it was then). Coca-Cola's shares
(traded under ticker symbol KO) have increased in value by over 60% during the
five years after the analysis was completed.
Home Depot conducted a SWOT analysis, creating a balanced list of its internal
advantages and disadvantages and external factors threatening its market position
and growth strategy. High-quality customer service, strong brand recognition, and
positive relationships with suppliers were some of its notable strengths; whereas, a
constricted supply chain, interdependence on the U.S. market, and a replicable
business model were listed as its weaknesses.
Closely related to its weaknesses, Home Depot's threats were the presence of close
rivals, available substitutes, and the condition of the U.S. market. It found from
this study and other analysis that expanding its supply chain and global footprint
would be key to its growth.
The four steps of SWOT analysis comprise the acronym SWOT: strengths,
weaknesses, opportunities, and threats. These four aspects can be broken into two
analytical steps. First, a company assesses its internal capabilities and determines
its strengths and weaknesses. Then, a company looks outward and evaluates
external factors that impact its business. These external factors may create
opportunities or threaten existing operations.
A company can use a SWOT for overall business strategy sessions or for a specific
segment such as marketing, production, or sales. This way, you can see how the
overall strategy developed from the SWOT analysis will filter down to the
segments below before committing to it. You can also work in reverse with a
segment-specific SWOT analysis that feeds into an overall SWOT analysis.
Although a useful planning tool, SWOT has limitations. It is one of several
business planning techniques to consider and should not be used alone. Also, each
point listed within the categories is not prioritized the same. SWOT does not
account for the differences in weight. Therefore, a deeper analysis is needed, using
another planning technique.
Strength
The first thing that is usually mentioned in the SWOT analysis are the strengths of business
that are a result of the internal factors. These are the advantages
a business has over other industry and give you an edge. While writing down the strengths in
your SWOT analysis, list down all the positive attributes of your business. These are the
factors that would help you generate revenue.
The automotive industry is one of the industries that spend highly on R&D. A single
company in the automotive industry, Tesla alone, spent $3 billion on R&D in 2022.
Climate change and global warming have made the world realize that protecting the
environment is necessary. One industry that is actually working to mitigate the negative
externalities on the environment is the automotive industry.
Carbon emissions cause global warming and result in climate change. Therefore, it is
essential to mitigate carbon emissions to stop environmental degradation. For example,
automobiles contribute close to 15% to carbon emissions.
The automotive industry has started manufacturing electric vehicles to mitigate carbon
emissions through automobiles. Slowly, electric vehicles are replacing conventional
automobiles. Currently, 16.5 million electric vehicles have replaced fuel-engine vehicles.
Weaknesses
No matter how well equipped you are to open a industry , and you are bound to have a few
weaknesses that are inherent to your business. Instead of living in denial, it is better
to identify them and work to improve them. SWOT analysis comes in handy in these
situations. Your weaknesses are the areas where you are at a disadvantage, have something
missing, or is costing you undue money and making you lose out on profits.
This could be anything; from having an inexperienced staff to having a limited marketing
budget.
Even if the weaknesses are not in your control, you can instead work to compensate for
them.
Along with the strengths, organizations also possess some weaknesses. Therefore,
organizations need to overcome their weaknesses to succeed in the future. In this section, we
will list the automotive industry’s weaknesses.
Carbon emissions play a vital role in damaging the Ozone layer. This is causing global
warming, due to which climatic changes are arising. The automotive industry contributes a
significant share of 15% of the total carbon emissions.
Although the automotive industry has shifted its policy, it is also now manufacturing electric
vehicles. However, shifting completely to electric vehicles will still take time. Until then, the
automotive industry will cause pollution and environmental degradation.
Buyer power represents the power of consumers to set prices in the market. Buyer power
depends upon the number of suppliers in an industry. For example, suppose there are many
suppliers in the industry. In that case, the consumers will have a higher power to set the
prices in that industry.
The automotive industry has a high buyer power since there are more than 60 major
automobile brands and hundreds of local brands. This gives the power to the buyers to set
low prices.
Opportunities
Opportunities are the areas where you see real potential in the industrial business and drive
more profits. You can identify the opportunities by looking at the actual possibilities that can
increase your industrial sales. These could be possible trends that you can catch on early and
harness them to attract other companies.
Opportunities are the chances that every organization and industry gets to grow. If any
business or industry wants to achieve success, it must grab the opportunities timely. This
section will look at the opportunities that lie in front of the automotive industry.
1. Growing Population
With every passing day, the population of this world is increasing. Currently, there are more
than 8 billion people in the world. This number is expected to increase to 9 billion by 2037.
Although an increase in population is causing some problems too, the growing population
excites the automotive industry.
As the population increases, the automotive industry has an opportunity to increase its
customer base. The increase in population will cause the demand for automobiles to increase.
As a result, the revenue of the automotive industry will also increase.
Have you ever noticed that if you look at a photograph taken maybe a few decades ago, you
can clearly see the difference between the standard of living you have today and what that
picture reflects?
Over the years, the standard of living has improved as the global income per capita has
increased. As a result, people now have more luxurious lifestyles than they had in the past.
This improved standard of living will increase the demand for automobiles in the coming
years and cause the automotive industry to grow.
The main objective of any business is to minimize its operational costs to maximize its
profits. Companies in the automotive industry can also maximize their profit by shifting their
operations to developing economies in Asia, such as India, Pakistan, Bangladesh, and China.
This action will decrease the operational costs of the automotive companies since average
wages in these countries are significantly low compared to the wages in developed
economies. Therefore, reducing operational costs will help the automotive industry to
maximize profits.
Threats
Threats are those external factors that can potentially hamper your business. You generally
do not have control over these factors; however, they must still be very much included in
your industrial business plan as they prepare you for unforeseen circumstances . There is a
risk involved in all types of businesses, and the same is the case with a industry . Hence, you
should try to identify the factors that are posing a threat to your business.
The most common risk in the industrial business is the high competition in the market. There
can be other possible threats as well, such as a rise in the price of raw materials, or an
increase in your property rent.
1.Global High Inflation
Inflation damages businesses and industries financially since it causes the price of goods to
increase, and hence their demand falls. After the pandemic and the conflict between Russia
and Ukraine, global inflation has risen to 8.8% in 2022.
This has caused the price of inputs used to manufacture automobiles to rise. As a result, the
overall price of automobiles has risen significantly. For example, the average price of
cars has risen to 42.5% from 2020 to 2022
Such an increase in price due increase in inflation will cause the demand for automobiles to
fall. As a result, the automotive industry will suffer.
2. Economic Recession
The world is on the verge of an economic recession after COVID-19 and the war between
Russia and Ukraine. Recessions are always damaging for businesses since they reduce the
purchasing power of the common man.
The automotive industry is currently feeling threatened by the recession since it will cause the
demand for automobiles to fall. As a result, the automotive industry will suffer a loss in
revenue.
Recently we saw a rise in the price of oil. In April 2022, the global oil price reached
almost $117 per barrel. Such a major fluctuation in the price of oil has made the consumers of
automotive industries worried about the future of oil prices.
This uncertainty will force people to cut their demand for automobiles. As a result, the
automotive industry will suffer.
The automotive industry consists of several companies that are involved in the process of
designing, manufacturing, and retailing automobiles. This industry holds great significance
since it has a vast customer base.
There are currently more than 1.4 billion vehicles on the road, and the market value of the
automotive industry is around $3 trillion. The industry provides millions of jobs to people
and generates significant economic activity.
In this article, we conducted a SWOT analysis of the automotive industry to identify what
external and internal factors impact the automotive industry.
The SWOT analysis conducted in this article is in the form of an essay. However, a SWOT
Matrix can represent the findings of this SWOT analysis in a better way. If you have reached
this far reading this article, we are sure you must know how to conduct a SWOT analysis.
By properly analyzing all the Strengths, Weaknesses, Opportunities, and Threats that can
impact your business, you can prepare yourself better to run your industrial business and
make it a raging success! Now, a detailed SWOT analysis of POS software at sona
automotive is as follows:
Reduce Shrinkage - Every modern sona system includes receiving and inventory functions.
Proper use of these functions helps pinpoint the causes of inventory loss, reduces "out of
stock" conditions and makes overall business management easier.
Manage Specials - sona systems automate the process of tracking current and marked down
pricing.
Maintain Control - Many business owners discover that efficiency and customer service
suffer when they're not on site. POS systems give you the ability to track volume and
performance when you're not on the floor or you're busy with other tasks.
Improve Efficiency - Sona systems allows your staff to tend to revenue generating tasks
such as helping customers.
Improve Customer Satisfaction - Using a Sona system with bar-code scanner will
significantly speed up the check-out process.
Manage Using Remote Access - Many Sona system software packages give you the ability
to manage the system while mobile. Whether you're traveling
between stores or taking a day off, remote access gives you the ability to see what's going on
at the location and take action when needed
Tracking Sales - A point-of-sale system provides detailed information about your menu by
identifying top sellers and the most profitable menu items.
Updates - If you go with a software-based point of sale system, you will need to continue
updating it with new versions from the manufacturer or software company. In addition to the
complications and costs that come with these updates, you may need to invest in hardware
updates as well. These updates can result in significant continuing costs for something that is
supposed to bean investment that brings long-term returns.
Security Risks - Customers who use debit cards at your point of sale stations run the risk of
divulging their PINs to other customers. Most systems do take some measures to hide the
keypad, but none of these efforts are perfect. Additionally, if you have web-based system,
you run the usual security and privacy risks that come with doing business
on the Internet. Though most providers of point of sale stations offer significant security
protection, they can never negate the security risk completely, and the convenience of making
your system widely accessible can come at a certain level of danger.
Marketing - Soan systems can also track the effectiveness of certain marketing efforts
including reward programs, coupons, vouchers, and more.
Timely and Accurate Reports - Sona systems give you the ability to analyze sales data. You
can measure the effectiveness of pricing or advertising campaign. You'll know what items
need to be ordered and in what quantity. You can identify high margin items and promote
them further. You can easily calculate daily gross revenue, cost and profit. Historical data
analysis helps to forecast your future needs. It can easily collect customer data (from
credit card transactions) that you can use for targeted advertising and incentive programs.
Flexible Expansion Options - Most Sona system software gives you the ability to add
registers and administration computers. If you have an eye to expansion ,make sure that you
can connect the multiple stores via the web or other connection method. This will allow you
to use a single system to manage all your locations.
Threats to a Sona System
Mature Markets - Mature markets are competitive. In order for a Sona system to grow
in a mature market, it has to increase market share , which is difficult and expensive.
Outdated POS Systems - Outdated Sona systems give other restaurants with newer
systems and advantage. Those with older systems may not have the control or options
that newer system might.
Adaptability - Though most Sona systems are easy to use, a manager/employee must
learn how to use a Sona every time they are introduced to a new Sona program,
system, or function that they have never had to use before.
PESTEL Analysis:
A PESTEL analysis is a framework or tool used by marketers to analyze and monitor the
macro-environmental (external marketing environment) factors that have an impact on an
organization. The result of which is used to identify threats and weaknesses which is used in
a SWOT analysis
.
PESTEL stands for:
P– Political
E– Economic
S–Social
T- Technological
E– Environmental
L– Legal
Political Factors
These are all about how and to what degree a government intervenes in the economy .This
can include – government policy, political stability or instability in overseas markets, foreign
trade policy, tax policy, labour law, environmental law, trade restrictions and so on .It is clear
from the list above that political factors often have an impact on organisations and how they
do business. Organizations need to be able to respond to the current and anticipated future
legislation, and adjust their marketing policy accordingly.
Economic Factors
Economic factors have a significant impact on how an organisation does business and also
how profitable they are. Factors include– economic growth, interest rates, exchange rates,
inflation, disposable income of consumers and businesses and so on .These factors can be
further broken down into macro-economical and micro-economical factors. Macro-
economical factors deal with the management of demand in any given economy.
Governments use interest rate control, taxation policy and government expenditure as their
main mechanisms they use for this. Micro-economic factors are all about the way people
spend their incomes. This has a large impact on B2C organizations in particular.
Social Factors
Also known as socio-cultural factors, are the areas that involve the shared belief and attitudes
of the population. These factors include– population growth, age distribution, health
consciousness, career attitudes and so on. These factors are of particular interest as they
have a direct effect on how marketers understand customer sand what drives them.
Technological Factors
We all know how fast the technological landscape changes and how this impacts the way we
market our products. Technological factors affect marketing and the management thereof in
three distinct ways:
Environmental Factors
These factors have only really come to the forefront in the last fifteen years or so. They have
become important due to the increasing scarcity of raw materials, pollution targets, doing
business as an ethical and sustainable company, carbon footprint targets set by governments
(this is a good example were one factor could be classes
as political and environmental at the same time). These are just some of the issuesmarketers
are facing within this factor. More and more consumers are demanding that the products they
buy are sourced ethically, and if possible from a sustainable source.
Legal Factors
Legal factors include - health and safety, equal opportunities, advertising standards ,consumer
rights and laws, product labelling and product safety. It is clear that companies need to know
what is and what is not legal in order to trade successfully. If an organization trades globally
this becomes a very tricky area to get right as each country has its own set of rules and
regulations.
After you have completed a PESTEL analysis you should be able to use this to help you
identify the strengths and weaknesses for a SWOT analysis
.
Political Factors:
Political stability and importance of Travel & Leisure sector in the country's economy.
Risk of military invasion
Level of corruption - especially levels of regulation in Consumer Services sector.
Bureaucracy and interference in Travel & Leisure industry by government.
Legal framework for contract enforcement
Intellectual property protection
Trade regulations & tariffs related to Consumer services
Favored trading partners
Anti-trust laws related to Travel & Leisure
Pricing regulations– Are there any pricing regulatory mechanism for Consumer Services
Taxation - tax rates and incentives
Wage legislation - minimum wage and
Industrial safety regulations in the Consumer Services sector.
Product labeling and other requirements in Travel & Leisure
Economic Factors:
Type of economic system in countries of operation – what type of economic system there is
and how stable it is.
Government intervention in the free market and related Consumer Services
Exchange rates & stability of host country currency
Efficiency of financial markets – Does Industrial Group Plc needs to raise capital in local
market?
Infrastructure quality in Travel & Leisure industry
Comparative advantages of host country and Consumer Services sector in the particular
country.
Skill level of workforce in Travel & Leisure industry.
Education level in the economy
Labor costs and productivity in the economy
Business cycle stage (e.g. prosperity, recession, recovery)
Economic growth rate
Discretionary income
Unemployment rate
Inflation rate
Interest rates
Social Factors:
Technological Factors:
Environmental Factors:
Weather
Climate change
Laws regulating environment pollution
Air and water pollution regulations in Travel & Leisure industry
Recycling
Waste management in Consumer Services sector
Attitudes toward “green” or ecological products
Endangered species
Attitudes toward and support for renewable energy
Legal Factors:
Anti-trust law in Travel & Leisure industry and overall in the country.
Discrimination law
Copyright, patents / Intellectual property law
Consumer protection and e-commerce
Employment law
Health and safety law
Data Protection
Key findings:
On the basis of deployment, the on premise segment dominated the market in 2016. Itis
estimated to generate revenue over USD 4.53 billion by 2025
The market for table & delivery management is anticipated to witness the highest CAGR of
17.6% over the forecast period
The Asia-Pacific market was at the forefront of the global arena in 2016. Flourishing capital
goods sector and growing adoption of advance technology at industries such as tablets,
iPads, and tableside payments, is expected to augment the regional market
Key players including NCR Corporation; Hot Schedules; Revel Systems Inc.; Touch Bistro;
and Shop Keep have a strong foothold in the market.
Trends:
New technology in the restaurant industry has drastically reduced the manual laborinvolved
and helped in cutting down costs through automation. Operations of most ofthe restaurants
these days are entirely automated with advanced industry automation system, and new
technological innovations are weaved out regularly to make the industrial system more
comprehensive that will bolster the restaurant sales. Here we have mentioned the major
automotive technology trends which will have a mark in2018.
We have already witnessed the growth in the payment sector with transactions becoming
cashless and the digitization of the entire payment method. Now, the restaurant technology is
going a step forward and planning to allow you to make a payment by facial recognition.
That indeed seems to be great news!
Financial service developers are about to unleash the facial recognition payment system, allowing
customers to leave their wallets at home.
Self-Service Checkout
While various chains around the world have already implemented this system, it is expected
to make its presence felt in India as a viable automotive technology trend in2018. We are to
witness self-service order and checkouts. This will help in reducing wait-time, increase the
speed of ordering and payment and will lessen the table turnover rate.
NFC and the wallet payments are coming up a big way.
NFC chip stocked inside credit cards for contactless payments are nothing new. But a slightly
more recent- and admittedly more enticing use of NFC is with your smart phones, or even
your smart watch, as a way to digitize your entire wallet. We are hoping to seethe use of these
in the industrial sector as well, which will automate the whole payment operation in your
business.
Tabletop Technology
Tabletop Technology, such as pads and tablets can be easily mounted to the table. This will
benefit both the customers and the operators.
You can integrate these tabletop technologies with the existing .Sona system sand can
provide data on customer behavior .In addition to this, there is a growing hope that the
industrial sector will slowly move from the screens and go all screenless. Voice ordering and
voice interface is going to come up in a big way, where the voice recorders will capture your
order and will generate the KOT which will reach the production . This will reduce the time
involved in the entire process and will increase your table turnover time.
Customized Marketing
The next automotive technology trend to be significant in 2018 is personalized marketing.
The year 2018 is expected to see an upsurge in specially tailored and customized Offers &
Discounts offered to the customers. Offers has always worked well. But now, running
specific offers according to the area and demography hasal ways been a challenge for large
industry chains.
With the help of Enterprise Marketing Module, industry are now able to run special
Marketing Campaigns at the outlet level.
Industry can run specific Offers at different industries, depending on what works in that
particular region. This high level of customization allows industry to optimize the Marketing
Campaigns and generate better results. Everyday innovations are happening in the automotive
technology that would further improve operations and help the industry significantly.
Conclusion
Being part of a successful automotive company ,like Sona Automotive Pvt . Ltd , gave me
a different perspective on the of automotive information in the work force. The experience
that I have gained from working was very educational . In addition, working for the
company showed me the variety of tasks that I could handle. Being able to utilize many of
my technical skills, such as wed development and SQL, combined with statistical
knowledge to handle the tasks assigned to me, proved to me that my automotive
informatics skills and knowledge could be applied in the workforce. The most rewarding
part of working at Sona Automotives was the satisfaction of knowing that all the work that
I did went towards learning of Automotive industry
Bibliography
Automotive Mechanics By S.Srinivasan
Automotive Engineering Fundamentals By Richard Stone
Automobile Suspensions By Colin Campbell
www.sonaautomotives.com