Professional Documents
Culture Documents
EDUCATION
shrey.kumar23-25@bibs.co.in
PGPFM + MBA - VU
Bengal Institute Of Business Studies
8777062212
2023 - 2025, Pursuing
Courses
168 Purbachal Kalitala Road, PGPFM + MBA
Kolkata - 700078, West
Bengal B.Com. (Hons.) - CU
Prafulla Chandra College
2019 - 2022, 75%
13 September, 2000
Courses
Accountancy (Hons.)
linkedin.com/in/ shrey-shaw-
a35155243 XII - ISC
Sri Ram Narayan Singh Memorial High School
2017 - 2019, 66%
SKILLS Courses
Commerce
MS Office
X - ICSE
Accounting Skills
St Mary's School
2017, 66%
Fast Learner
Flexible
WORK EXPERIENCE
Active Listener
Customer Service Associate
Communication Skills Concentrix
10/2022 - 04/2023,
Positive Attitude Global Business Customer Services Outbound
Job Role
Identified customers' needs, researched customer issues, and provided prompt and clear
solutions via phone calls.
Demonstrated strong communication skills while fostering positive relationships with
LANGUAGES customers, ensuring a seamless service experience.
English
Full Professional Proficiency