SADL4.

Topic 3
Module 5

Lesson 3
Module 5: Interviews as a Requirements-
Gathering Technique…continues
 Using source documentation and
observation of organisational procedure as
input to the design of interview Guide

• Company’s Source Documents:

 Source Documents Approach

• Useful in looking at questions under Theme 3.

• The results can be used to confirm data or information
needs with interview.
 Observation

• Useful in looking at Questions under Theme 2 – on

how processes are done.
• Results can be used to confirm issues, clarify questions
or identify BPA, BPI, BPR.
 Using requirements gathered through
questionnaire as input to the design of
Interview guide

• Questionnaire are useful for gathering data from a

large number of users but limited in terms of:
• Types of questions
• Depth and accuracy of answers
Example of a Questionnaire
 Interview Guideline

1 2 3 4
Understand Ask question Write down Note the
the purpose of correctly. the answers. unresolved
the interview. questions.
 Q&A

• Test yourself on Module 5.