Q1) What do you understand by work schedule?

WORK SCHEDULE: A work schedule is a document that lists the actual tasks to be carried
out by an employee in a particular shift and the time frame in which to undertake each task.
The document includes the following:

1. The position of the employee.

2. The area of operation.
3. The time at which the employee has to perform the allotted task.
4. Timings of meals, breaks, and any special job.
5. Time for tidying equipment and closing up.

Work schedules must be written in simple language and have a concise form. Since the
amount of work in a day may take longer than the length of one shift, several work schedules
need to be compiled for use in one day. The number of schedules made for a given area is
thus an indication of the number of staff required to clean that area on the particular day. The
schedules should be handed over to the employees when they report for work.

Q2) What are the factors to be considered while calculating staff strength?

CALCULATING STAFF STRENGTH: The factors to be considered here are:-

 The type of hotel it is.

 The location of the hotel.
 Traditions and customs of the locality.
 The size of the hotel (in terms of number of rooms).
 The occupancy rate of the hotel.
 Management needs.
 Company policies.
 The quantity of work to be done.
 The quality of work expected, that is, the standards to be met.
 The time needed to do the work.
 The frequency with which the work needs to be done.
 The time when the work area is available.
 The amount of traffic in the area.

The staff strength of the housekeeping department mainly depends on the size and structure
of the hotel, that is, whether it has a compact structure with clusters of rooms, the number of
rooms per cluster or floor, the expanse of the public areas and landscaped areas, and so on.