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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
directly influences the ultimate outcome of team members (Rapiya et al., 2023). This can
services provided to the community (Bakti & diminish its effectiveness in improving overall
Hartono, 2022). Employee performance is not performance.
merely an internal success indicator for an
The effectiveness of employee performance
institution; it is also a determining factor between
in an organization or institution can also be
success and failure in delivering appropriate and
assessed through the work environment it
quality services to the public (Bakti & Hartono,
provides (Sugiarti, E., 2022). When the work
2022). The importance of employee performance
environment is characterized by detrimental
in this context is not limited to the operational
behavior patterns or policies that harm the well-
aspects of the institution but also has a direct
being and productivity of employees, it can lead
impact on the well-being and satisfaction of the
to a decline in employee performance (Sugiarti,
community as recipients of health services (Tortia
E., 2022). A toxic workplace often creates an
et al., 2022). When employees demonstrate
atmosphere that is not conducive to professional
dedication and competence in carrying out their
growth and mental well-being (Rasool et al.,
duties, healthcare services can be organized more
2021). The relationship between a toxic
effectively, providing accurate solutions and
workplace and employee performance is affirmed
positively impacting public satisfaction
by research conducted by Almeida et al. (2022)
(Nemteanu et al., 2022). Therefore, researching
explains that employees exposed to high levels of
the performance of employees in the social health
stress, intimidation, or unethical behavior tend to
department and the factors influencing it becomes
experience a decrease in motivation and
highly essential.
creativity. This can hinder employees' ability to
The importance of employee performance contribute optimally to organizational goals. In
in social health institutions cannot be addition, Wang et al. (2020) explains that the
underestimated, considering its significant impact existence of conflicts among employees or even
on the effectiveness and efficiency of public with superiors in a toxic work environment can
services. One aspect that can influence employee damage collaboration and team cooperation. A
performance is spiritual leadership (Djaelani et team that is divided or competing in an unhealthy
al., 2021). Spiritual leadership plays a crucial role atmosphere tends to produce less effective
in shaping the dedication and competence of performance.
employees, making it a determining factor for
The relationship between a toxic
success or failure in delivering quality healthcare
workplace and employee performance does not
services (Ali et al., 2020). The relationship
always yield positive findings. Some studies
between spiritual leadership and employee
present different results, with Iqbal et al. (2022)
performance is confirmed by research conducted
explaining that a toxic workplace does not have
by Supriyanto et al. (2020), indicating that
an impact on employee performance, attributing
spiritual leadership has a positive and significant
this to various complex factors. Oakman et al.
impact on employee performance. This is because
(2020) argue that even in a toxic work
spiritual leadership encourages employees to find
environment, not all individuals will experience it
meaning and purpose in their work, creating an
with the same intensity. Some employees may
inspirational and enthusiastic work environment
have effective coping mechanisms or a high
(Supriyanto et al., 2020).
tolerance for workplace stress situations (Oakman
In the context of social health departments,
et al., 2020). Furthermore, Brouwers & Paltu
spiritual leadership can provide strong moral
(2020) also explain that the impact of a toxic
guidance and ethics, create a conducive work
workplace on employee performance can vary
atmosphere for competency development, and
depending on the characteristics of the
foster responsibility and dedication to public
organization and the predominant work culture.
service (Hassan et al., 2022). Through this
Factors such as strong leadership, internal support
approach, employee performance can be
systems, and effective conflict management
enhanced, and the ultimate outcome of healthcare
policies can help mitigate the negative effects of a
services can have a positive impact on the well-
toxic work environment (Brouwers & Paltu,
being and satisfaction of the community.
2020).
However, referring to research findings presented
by Pio, R. J. (2022), spiritual leadership does not The divergence in results regarding the
necessarily correlate with employee performance. relationships between spiritual leadership and
Spiritual leadership tends to be abstract and employee performance, as well as toxic workplace
challenging to measure empirically. Spiritual and employee performance, further emphasizes a
qualities such as wisdom, empathy, and justice are significant gap in this research. Therefore, the
often difficult to quantify using concrete introduction of a mediating variable capable of
performance parameters (Pio, R. J., 2022). bridging the gap and accommodating both
Additionally, the diversification of backgrounds relationships is necessary. In this context, the
or beliefs among employees may render spiritual mediating variable used is organizational climate.
leadership not always relevant or acceptable to all A positive organizational climate plays a crucial
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
role in creating a work environment that supports and actions necessary to intrinsically motivate
employee growth, innovation, and productivity oneself and others, aiming to enhance spirituality
(Hoang et al., 2021). This positive atmosphere is through calling and membership. Spiritual
often closely associated with a corporate culture leadership is comprehended as an interaction
that encourages collaboration, open between leaders and subordinates that emphasizes
communication, and self-improvement (Pan & the spiritual dimension, encompassing broad
Songco, 2023). In such an environment, beliefs and values to achieve greater meaning in
employees feel valued, take ownership of their the organizational context, thereby ensuring the
work, and feel supported in facing challenges. attainment of organizational goals (Ida, 2020).
Such conditions provide a solid foundation for According to Hebah (2021), indicators
skill development, the generation of new ideas, influencing spiritual leadership include vision,
and improvement in individual and team faith/hope, and altruistic love. This study finds
performance. On the contrary, a poor support from the research findings of Haeruddin
organizational climate can have detrimental (2022), demonstrating the influence of spiritual
effects. A toxic work environment with office leadership on employee performance in the
politics, lack of transparency, and inequality can Samsat Kabupaten Maros. Similar findings are
harm employee well-being (Jaiswal et al., 2022). also corroborated in studies by Febrianto et al.
Feelings of insecurity and discomfort can (2019), Putra (2020), and Rahmatika (2022).
negatively impact motivation, increase stress
Spiritual leadership goes beyond focusing
levels, and even lead to a decline in performance.
solely on material aspects or work tasks; it also
This research on employee performance in
considers the spiritual and emotional needs of
the Bengkulu Health Office stands out for its
team members (Tabor et al., 2020). Spiritual
innovative and novel approach, promising to
leaders support the personal and professional
make a significant contribution to the existing
development of their subordinates and create a
body of knowledge. The study uniquely
space for holistic growth (Tabor et al., 2020). In
incorporates the organizational climate variable
managing an organization or institution, spiritual
as a mediating factor, a novel perspective not
leadership has the potential to have a positive
previously explored in the context of the interplay
impact on the organizational climate (Djaelani et
between spiritual leadership, toxic workplace, and
al., 2021). Spiritual leaders who can articulate a
employee performance. This novel methodology
vision and values grounded in spirituality can
allows for a more comprehensive understanding
foster a sense of shared purpose among team
of the dynamics at play in the workplace.
members (Djaelani et al., 2021). This can enhance
Moreover, the specific focus on the
work motivation and simultaneously create a
Bengkulu Health Office enhances the novelty of
positive atmosphere within the organization.
the research. By delving into the intricacies of this
Additionally, spiritual leaders tend to facilitate
particular organizational setting, the study not
open and supportive communication, helping to
only addresses a gap in the literature but also
reduce interpersonal conflicts and enhance
provides insights that are directly applicable to the
collaboration among team members (Alblooshi et
local health environment. This tailored approach
al., 2021). In conclusion, it can be inferred that
is a departure from more common generalizations
spiritually-oriented leaders can create a work
and ensures that the findings are not only
environment that supports individual
academically relevant but also practically
development, inspires collaboration, and
significant for the Bengkulu Health Office.
enhances the psychological well-being of team
The research's potential impact is broad,
members.
reaching beyond academic circles to benefit
various stakeholders, including related agencies, The organizational climate plays a
the community, government, and other interested significant role in influencing employee
parties. The study is poised to shed light on the performance. When an organization has a strong
challenges and potentials unique to the local and positive climate, it can enhance the overall
health context, making it an invaluable resource performance of its employees (Paais & Pattiruhu,
for those involved in enhancing employee 2020). A favorable work environment can provide
performance and fostering a healthy workplace a motivational boost to employees, foster a sense
environment in the Bengkulu Health Office. of engagement, and stimulate high work
Overall, this research's strength lies in its enthusiasm (Riyanto et al., 2021). Organizational
innovative methodology, specific focus, and climate supports the development of intrinsic and
potential to offer practical solutions, thereby extrinsic motivation, leading to improvements in
reinforcing its novelty and significance in the field. individual and group performance (Riyanto et al.,
2021). Employees who feel comfortable and
HYPOTHESES DEVELOPMENT
satisfied with the organizational climate tend to be
Spiritual Leadership, Organizational Climate,
more productive, creative, and dedicated to their
and Employee Performance
tasks (Paramita et al., 2020). Thus, it can be
In accordance with Fry (2020), spiritual concluded that there is a positive relationship
leadership is defined as a set of values, attitudes, between a good organizational climate and
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
employee performance. Consequently, (Parashakti et al., 2020). These factors can lead to
hypotheses that can be formulated are: increased rates of absenteeism, employee
turnover, and even mental health issues.
H1: Spiritual Leadership has a positive and
Organizational climate serves as a mediator
significant effect on Employee Performance.
linking the impact of a toxic workplace to
H2: Spiritual Leadership has a positive and employee performance. When the organizational
significant effect on Organizational Climate. climate is influenced by toxicity in the work
H3: Organizational Climate has a positive and environment, it can become a fertile ground for
significant effect on Employee Performance. various negative impacts on employee
H4: Organizational Climate can mediate the performance (Ofei et al., 2022). Therefore, the
relationship between Spiritual Leadership and hypotheses that can be formulated are:
Employee Performance. H5: Toxic Workplace has a positive and
Toxic Workplace, Organizational Climate, and significant effect on Employee Performance.
Employee Performance H6: Toxic Workplace has a positive and
The concept of a toxic workplace significant effect on Organizational Climate.
constitutes a condition within the work
environment that is part of extrinsic factors, and H7: Organizational Climate mediates the
its presence can influence job satisfaction and relationship between Toxic Workplace and
dissatisfaction among employees. When Employee Performance
unfavorable working conditions emerge, job
dissatisfaction tends to increase, consequently
METHOD
diminishing the impact on productivity. In an
organization where a positive and comfortable This research adopts a quantitative-
environment is prevalent, productivity is likely to explanatory approach, focusing on the study
increase. However, the identification of a toxic population that encompasses all employees of the
workplace suggests a potential negative impact on South Bengkulu District Health Office. The
employee productivity (Anjum & Ming, 2018). population size for this study is precisely known,
Silviandari (2018) outlines several characteristics comprising a total of 112 employees. Following
of a toxic workplace, including authoritarian the recommendation outlined by Sugiyono (2016:
leadership, inconsistent leadership, excessive 85), the research employs a total or saturated
criticism, unfavorable information distribution, sampling method, where all members of the
and unrealistic targets. Research conducted by population become the sample. As a result, the
Anjum & Ming (2018) indicates that a toxic total sample size for this study corresponds to the
workplace significantly influences employee entire population, consisting of 112 respondents.
performance. Additionally, studies by Larasati The research questionnaire was directly
(2022) and Silaen (2021) also assert the significant distributed to all employees of the South Bengkulu
impact of a toxic workplace on employee District Health Office. Data collection was
performance. conducted using an online questionnaire
distributed through the Google Form platform,
Toxic workplace, or an unhealthy work
utilizing a Likert scale ranging from 1 (strongly
environment, can have serious implications for
disagree) to 5 (strongly agree).
organizational climate and employee
performance. Toxic work environments are often The data analysis method involves
characterized by detrimental behaviors such as descriptive statistical analysis and Structural
intimidation, discrimination, and a lack of Equation Modeling-Partial Least Squares (SEM-
support from colleagues or leaders (Semedo et al., PLS) analysis, facilitated by the SmartPLS 4
2022). When an organization experiences a toxic software. The use of SEM-PLS analysis aims to
work environment, it can create a negative understand the most influential factors on each
organizational climate (Semedo et al., 2022). variable used, driven by the relatively small
Employees may feel insecure, unmotivated, and a sample size of 112 respondents. SEM-PLS
lack of fairness, all contributing to the formation analysis consists of three stages: outer model
of an organizational climate that is not conducive analysis, inner model analysis, and hypothesis
to productivity and well-being (Mbambe, R., testing (Hair et al., 2019). The variables under
2021). Employees consistently in an unhealthy consideration involve Spiritual Leadership, Toxic
environment are likely to experience reduced Workplace, Organizational Climate, and
productivity, motivation, and work quality Employee Performance (H1-H7).
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
S1 84 75%
S2 11 9.8%
Total 112 100%
Employment Duration
<1 20 17.9%
1-3 26 23.2%
3-5 43 38.4%
>5 23 20.5%
Total 112 100%
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
Based on Table 2, it can be observed that validation is further reinforced through the
the Factor Loading values for all indicators Average Variance Extracted (AVE) test, which
exceed the threshold of 0.6. Therefore, it can be aligns with the research criteria proposed by Hair
suggested that all indicators applied in this study et al. (2019) and Ghozali and Latan (2012). The
can be considered valid. It is noteworthy that the AVE values for all research variables—Spiritual
Spiritual Leadership variable shows the highest Leadership, Toxic Workplace, Organizational
Factor Loading value, particularly for indicator Climate, and Employee Performance—exceed
SL1, reaching 0.925. Similarly, in the context of 0.50 in this study. This reinforces the validity of
the Toxic Workplace variable, the most influential all indicators, in accordance with the established
indicator is TW2, showing the highest Factor threshold, and affirms the robustness of the
Loading value of 0.876. Meanwhile, for the measurement model.
Organizational Climate variable, the dominant
In addition to testing validity, the external
indicator is OC3, with the highest Factor Loading
model analysis also evaluates the reliability of
value reaching 0.876. Lastly, the closest
each research construct. Reliability assessment
relationship between the Employee Performance
involves checking the values of Cronbach's alpha
variable and indicator EP1 is marked by the
and composite reliability. When Cronbach's alpha
highest Factor Loading value of 0.849. The
values exceed 0.6 (Hair, 2019), and composite
conclusion drawn from these highest Factor
reliability exceeds 0.7 (Hair, 2019), it can be
Loading values is that each indicator has the most
concluded that the constructs used are reliable. A
significant contribution to its respective variable.
comprehensive review of Table 2, which displays
Table 2 presents an alternative approach to the composite reliability and Cronbach's alpha
evaluating construct validity, where the reflective values for all variables, indicates that all variables
nature of measurements in this study provides used in this study—namely, Spiritual Leadership,
high validity for each indicator in the respective Toxic Workplace, Organizational Climate, and
variables. This is evident from the significant Employee Performance in the South Bengkulu
correlation values found for each indicator in the District Health Office—can be considered
research constructs. All indicators show Factor reliable, as all values exceed 0.7. These values
Loading values above 0.60 for their respective reinforce the robustness and consistency of the
construct variables, confirming the validity and measurement model, enhancing confidence in the
strength of all indicators in this study. This reliability of the constructs under investigation.
Tabel 4. Inner Model Analysis Result
After verifying the validity of all indicators Performance reaches 0.523, indicating that 52.3%
in the research structure, the next step involves the of the variation in Job Satisfaction can be
analysis of the internal model. In this stage, the explained by changes in the independent variables
coefficient of determination (R-squared or R2) is used in this study, namely Spiritual Leadership,
used as a parameter to assess the extent to which Toxic Workplace, and Organizational Climate.
the variation in the dependent variable can be Furthermore, the R2 value for Organizational
explained by the variation in the independent Climate reaches 0.828, indicating that as much as
variables in the regression model. The R2 values 82.8% of the variation in Organizational Climate
range between 0 and 1, and as they approach 1, can be explained by variations in independent
the model is considered more effective in variables such as Spiritual Leadership and Toxic
explaining the variation present in the data. Workplace. Thus, these R2 values provide insight
into the effectiveness of the model in explaining
Based on the information from Table 3.3, it
the variation in each dependent variable.
is observed that the R2 value for Employee
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
Hypothesis testing is conducted to findings. This result implies that the higher the
determine whether an assumption can be level of Spiritual Leadership, the better the
supported or not. This evaluation is based on the Organizational Climate in the South Bengkulu
assessment of path coefficients at a significance District Health Office. This finding is consistent
level of 5%, where the significance level with the results of a study conducted by Ali et al.,
probability should be ≤0.05 (α=5%). In Table 3.4, 2020, which revealed that a leader with good
the results indicate that the significance values (p- spiritual leadership style would be capable of. The
values) for the influence of Spiritual Leadership, research result is confirmed through the highest
Toxic Workplace, and Organizational Climate on outer loading value of Organizational Climate
Employee Performance are 0.026 (H1), 0.000 (OC3). Spiritual leadership style can create a
(H5), and 0.039 (H3), respectively, all of which warm organizational climate through
are less than 0.05 (<0.05). Therefore, H1, H5, and communication and employee involvement in
H3 are considered supported. The analysis of the decision-making. It can be concluded that the
relationship between Spiritual Leadership and perceived employee engagement significantly
Toxic Workplace on Organizational Climate has impacts the creation of a positive Organizational
p-Values of 0.000 (H2) and 0.000 (H6), Climate.
respectively, both of which are less than 0.05
When an organization or institution
(<0.05), indicating that both hypotheses can be
successfully creates a positive climate, it will have
accepted. In line with this, the analysis of the
an impact on the performance of its employees.
mediating role of Organizational Climate in the
The results of the analysis in this study support
relationship between Spiritual Leadership and
this relationship. In other words, the more
Organizational Climate on Employee
positive the Organizational Climate, the better the
Performance has respective p-values of 0.046 (H4)
Employee Performance in the South Bengkulu
and 0.000 (H7). Both values are also less than 0.05
District Health Office. This relationship is also
(<0.05), confirming that both indirect influence
confirmed by the findings of researchers such as
hypotheses can be accepted.
Wirawan (2017), Permana (2021), Dijah (2021),
Spiritual Leadership, Organizational Climate, and Akbar (2022). A positive Organizational
and Employee Performance Culture tends to motivate employees and inspire
The results of the data analysis in this study them to dedicate themselves to providing their
indicate that Spiritual Leadership has a positive best contributions to the organization. The South
and significant influence on Employee Bengkulu District Health Office needs to pay
Performance. This suggests that the more positive attention to the tasks and balance between
the Spiritual Leadership is in the South Bengkulu workloads and the personal lives of employees.
District Health Office, the higher the resulting This argument is confirmed by indicators with the
Employee Performance in the institution. This highest Factor Loading values in the Employee
finding aligns with the results of research Performance variable (EP1). Thus, Employee
conducted by Hebah (2021); Haeruddin (2022); Performance will improve, ultimately enhancing
Febrianto et al. (2019); Putra (2020), and focus and productivity.
Rahmatika (2022), confirming that Spiritual
The Organizational Climate in this study
Leadership has a positive and significant impact
also demonstrates significant values. These results
on Employee Performance. Spiritual Leadership
imply that Organizational Climate can function as
emphasizes the role and responsibility of a leader,
a mediating variable. When the direct relationship
which can motivate a leader as reflected in their
between Spiritual Leadership and Employee
vision to achieve organizational goals, as
Performance yields positive and significant
confirmed by the indicator with the highest Factor
outcomes, the Organizational Climate in this
Loading value (SL1). A leader with a good
study serves as partial mediation. This suggests
spiritual style will be able to articulate ideas and
that when spiritual leadership alone is insufficient
concepts into an inspirational vision, arousing the
to enhance Employee Performance, the focus
enthusiasm and productivity of their employees.
should be directed towards shaping a positive
The relationship between Spiritual Organizational Climate. Based on the results of
Leadership and Organizational Climate in the this research analysis, it is evident that doing so
analysis of this research also yields positive can effectively improve Employee Performance.
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Syahrul Syaifullah et al., / Management Analysis Journal 13 (1) (2024)
Toxic Workplace, Organizational Climate, and indicate that Spiritual Leadership positively
Employee Performance contributes to employee performance, creates a
favorable organizational climate, and has a
Based on the analysis results in this study,
positive impact on Employee Performance.
there exists a positive relationship between a
Additionally, the analysis results also reveal that a
Toxic Workplace and Employee Performance.
toxic work environment (Toxic Workplace) can
The findings obtained from this research lead to
negatively affect employee performance, with
the conclusion that there is a positive correlation
Organizational Climate playing a partial
between a toxic work environment (Toxic
mediating role in this relationship. A positive
Workplace) and employee performance. This
Organizational Climate can mitigate the negative
discovery indicates that a work environment
effects of a toxic work environment, thereby
characterized by various negative factors, such as
enhancing Employee Performance.
discriminatory behavior, intimidation, or
inequality, can positively or negatively influence Furthermore, this research emphasizes the
individual performance within an organization. role of Organizational Climate as a partial
These findings align with research conducted by mediating variable in the relationship between
Anjum & Ming (2018), Silviandari (2018), Spiritual Leadership and Employee Performance.
Larasati (2022), and Silaen (2021). When When Spiritual Leadership alone is not directly
colleagues in the workplace consistently use harsh sufficient to enhance Employee Performance, the
language towards their peers, it can negatively focus on creating a positive Organizational
impact their Employee Performance, as discussed Climate becomes key to achieving performance
by the TW2 indicator. This condition arises from improvement. Conversely, the relationship
the treatment received by employees, leading to between Toxic Workplace and Employee
feelings of discomfort, lack of appreciation, and a Performance also proves to be significant, with
diminished sense of self-worth in the workplace, Organizational Climate acting as a partial
ultimately reducing motivation to contribute mediator. Efforts to reduce the toxicity of the
optimally to the organization or institution. work environment must be accompanied by
strategic steps to create a more positive
Furthermore, this study asserts that a Toxic
Organizational Climate, which, in turn, enhances
Workplace can influence the Organizational
Employee Performance. This study not only
Climate of an organization or institution. The
validates the influence of Spiritual Leadership,
more toxic the workplace conditions, the worse
Toxic Workplace, and Organizational Climate on
the atmosphere that will be formed. This positive
Employee Performance but also highlights the
relationship is corroborated by earlier studies
importance of Organizational Climate as a
conducted by Semedo et al., 2022. A toxic work
mediating variable that can help optimize the
environment will create a workplace with overly
impact of both factors. The implication is that the
casual communication styles, ultimately leading
South Bengkulu District Health Office can
to habits such as demeaning or using harsh
enhance its employees' performance by
language towards employees. This is confirmed
strengthening the positive aspects of Spiritual
by the lowest-rated Organizational Climate
Leadership, addressing toxic work conditions,
indicator (OC7). When employees experience
and actively shaping a supportive Organizational
such discomfort, it directly impacts their
Climate.
Employee Performance.
The role of Organizational Climate in the
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