958174D01 - en - O.1 - 958174D01 - en - O.1 Codes de Pannes KCE Complète

KCE FAULT CODES R14.2 958174D01 en.N.
Fault Priority FaultName FaultReason FaultAction

Code
1000 1 Serial communication Communication to both 1) Check TTS cables and
broken on board (both channels of the node is broken connectors (7.5.4)
TTS channels) a) Board is broken 2) Replace board which is
b) Cable is broken or missing (Data1) (7.7.9)
disconnected
Data1 (missing board):

1 = KCEDZS A
2 = KCEDZS B
16 = KCECCG-1
64 = Motion control
128 = Logic CPU
1001 1 Board added after setup Board is not part of the 1) Check that correct TTS
configuration recorded at setup boards are connected
(new board has been added to (7.5.1)
the system) 2) Check DIP switch
settings on KCEMSC
Data1 (extra board): (7.13.1)
1 = KCEDZS A 3) Check KCEDZS cable
2 = KCEDZS B and connectors (7.12.4)
4 = KCEDZS-C 4) Perform shaft setup (9)
8 = KCEDZS-D
16 = KCECCG-1
32 = KCECCG-2
64 = Motion control
128 = Logic CPU
1002 1 Serial communication Communication to channel-1 of 1) Check TTS-1 cable

broken on board (TTS-1) the board is broken and connectors (Data1)
a) Board is broken (7.5.5)
b) Cable is broken or 2) Replace board which is
disconnected missing (Data1) (7.7.9)

1 = KCEDZS A
2 = KCEDZS B
16 = KCECCG-1
64 = Motion control
128 = Logic CPU
Copyright © 2018 KONE Corporation 1/117

KCE FAULT CODES R14.2 958174D01 en.N.1
1003 1 Serial communication Communication to channel-2 of 1) Check TTS-2 cable

broken on board (TTS-2) the board is broken and connectors (Data1)
b) Cable is broken or 2) Replace board which is
disconnected missing (Data1) (7.7.9)

1 = KCEDZS A
2 = KCEDZS B
16 = KCECCG-1
64 = Motion control
128 = Logic CPU
1004 1 TTS serial Communication to all boards in 1) Check TTS-1 and/or

communication broken. other TTS channel is broken TTS-2 cables and
One channel a) Cable is broken or connectors between
disconnected on KCEMSC KCEMSC and KCECPU
b) KCEMSC is broken (7.5.8)
2) Check other TTS-1
Data1: and/or TTS-2 cables
1 = TTS-1 inoperative (7.5.7)
2 = TTS-2 inoperative 3) Replace KCEMSC
board (14.26)
1005 1 TTS serial Communication to all boards in 1) Check TTS-1 and/or

communication broken. both TTS channels is broken TTS-2 cables and
Both channels a) KCEMSC is broken connectors between
b) Cable is broken or KCEMSC and KCECPU
disconnected on KCEMSC (7.5.8)
2) Check TTS cables and
connectors (7.5.4)
3) Replace KCEMSC
board (14.26)
1006 1 TTS line failure a) Cable is broken 1) Make manual reset

b) TTS network termination with RESET button on
resistor is missing KMI (11.2)
c) KCEMSC is broken 2) Check TTS cables and
connectors (7.5.4)
Data1: 3) Replace KCEMSC
0 = Channel indication not board (14.26)
supported
1 = TTS-1 inoperative
2 = TTS-2 inoperative
3 = Both channels inoperative

1007 1 Safety circuit: Final limit a) Final limit switch is active 1) Move elevator from
(C1) (C1) final limit (7.14.43)
b) Cable to final limit switch is 2) Check cable connected
disconnected to XS1 on KCECCG
c) Wire jumper missing in (safety input C1) (7.3.1)
unused input 3) Check that there is
wire jumper in XS1 on
Data 1: KCECCG if no devices
1 = at bottom final limit are connected (7.3.4)
2 = at top final limit
3 = direction unknown
Data 2:
Lift speed, unit 0.1 m/s
1008 1 Safety circuit: Safety a) Safety gear is active 1) Remove elevator from
gear (C2) b) Cable is broken safety gear (7.14.3)
c) Connector is disconnected 2) Check safety gear
d) Wire jumper missing in contact and mechanical
unused input function (7.14.40)
3) Check cable connected
Data 1: to XS2 on KCECCG
Lift speed, unit 0.1 m/s (safety input C2) (7.3.1)
4) Check that there is
KCECCG if no devices
are connected (7.3.4)
1009 1 Safety circuit: a) Trap door is open 1) Check cable connected

Emergency exit (C3) b) Cable is broken to XS3 on KCECCG
c) Connector is disconnected (safety input C3) (7.3.1)
d) Wire jumper missing in 2) Check that there is
unused input wire jumper in XS3 on
1010 1 Safety circuit: blocking a) Broken switch 1) Check cable connected

device (C4) b) Loose connector to XS4 on KCECCG
c) Broken connector (safety input C4) (7.3.1)
d) Broken wire 2) Check that there is
e) PCB broken wire jumper in XS4 on

1011 1 Car door contact opened a) Car door contact is open 1) Check door operator
during drive (C5) b) Cable is broken cables and power supply
c) Connector is disconnected (7.8.13)
d) Wire jumper missing in 2) Check that door
unused input operator is functioning
properly (7.8.14)
1012 1 Rear car door contact a) Car door contact is open 1) Check door operator
opened during drive (C6) b) Cable is broken cables and power supply
c) Connector is disconnected (7.8.13)
d) Wire jumper missing in 2) Check that door
unused input operator is functioning
properly (7.8.14)
1013 1 Safety circuit: car top a) Balustrade is not down while 1) Check car top
balustrade not down on normal mode balustrade position
while on normal mode b) Cable is broken (7.14.23)
(C7) c) Connector is disconnected 2) Check that supervision
d) Wire jumper missing in switches are working
unused input properly (7.3.2)
3) Check cable connected
to XS7 on KCECCG
(safety input C7) (7.3.1)
1015 1 Safety circuit: car top a) Balustrade is not up while on 1) Check car top
balustrade not up while top of car inspection mode balustrade position
on inspection mode (C8) b) Cable is broken (7.14.23)
c) Connector is disconnected 2) Check that supervision
d) Wire jumper missing in switches are working
unused input properly (7.3.2)
e) Balustrade is not up in RDF 3) Check cable connected
or Pit inspection mode with SSA to XS8 on KCECCG
RTE feature enabled and person (safety input C8) (7.3.1)
on car roof detected 4) Check that there is

1016 1 Safety circuit: Fireman a) Fireman stop switch is active 1) Check fireman stop
stop switch b) Cable is broken or switch status (7.3.15)
disconnected 2) Check fireman stop
switch cable and cable
connection (7.3.14)
1017 1 Safety circuit: in-car stop a) In-car stop switch is active 1) Check in-car stop
switch b) Cable is broken or switch mode (7.14.32)
disconnected 2) Check in-car stop
connection (7.14.31)
1018 1 Deceleration failure Drive did not decelerate when 1) Check drive
requested. deceleration parameters
(A2)
1019 3 Inspection run Overspeed (0.63 m/s) during 1) Check inspection

overspeed inspection mode speed parameters from
Overspeed (0.35m/s) during drive (A10)
RDF or Pit inspection mode 2) Check rope slip
Data 1: Floor (7.14.13)
Data 2: Direction 3) Check elevator speed
0 = unknown, 1 = down, 2 = up during inspection (12.3)
1020 3 Overspeed during ADO Overspeed (0.75 m/s) during 1) Check elevator speed
ADO during ADO (12.2)
Data 1: Floor
Data 2: Direction
0 = unknown, 1 = down, 2 = up
1021 3 Overspeed during Overspeed (0.20 m/s) during 1) Check relevelling

relevelling doors open relevelling while doors open speed parameters from
drive (A16)
Data 1: Floor 2) Check elevator speed
Data 2: Direction during relevelling (12.4)
0 = unknown, 1 = down, 2 = up
1022 3 Speed information a) Speed measurement failure 1) Check motor encoder,

missing during on drive wiring and connectors
inspection mode b) Internal fault on KCEDZS (7.14.12)
2) Check KCEDZS and
magnet alignment
(7.12.1)
3) Check drive
parameters (A1)
1023 1 Car door bypass switch Car door bypass switch active 1) Check car door bypass
active switch status on KMI
(7.1.7)

1024 1 Hoistway door bypass Hoistway door bypass switch 1) Check hoistway bypass
switch active active switch status on KMI
(7.1.1)
1025 2 Inner door zone Car has moved out of inner door 1) Check brakes
protection zone (+/-75 mm) with doors (7.14.16)
open 2) Check rope slip
(7.14.13)
Data 1: Floor 3) Check deceleration
magnet positions
(7.11.10)
4) Check drive
parameters (A1)
5) Check gear
1027 1 Landing door Swing door contact (safety input Check landing door type
configuration failure H4) has been seen closed when configuration
it has not been configured to be
used.
1028 3 ETSL supervision ETSL supervision on KCEMSC 1) Check ETSL safety

activated has tripped parameters
Data 1: Lift speed, unit 0.1 m/s

Data 2: Lift direction, 0 =
unknown, 1 = down, 2 = up
1029 1 Safety circuit: Pit safety a) Pit stop switch active 1) Check pit stop switch
contact open (H1) b) OSG-rope tension weight (7.3.25)
switch active 2) Check OSG rope
c) Pit ladder switch active tension weight (7.14.36)
d) Shaft emergency door open 3) Check pit ladder switch
e) Pit access door open 4) Check shaft
emergency door contact
(7.3.28)
5) Check pit access door
contact (7.3.24)
1030 1 Safety circuit: buffer a) Overspeed governor safety 1) Check OSG contact
contact or OSG contact contact has opened (7.14.35)
(H2) b) Buffer switch is active 2) Check buffer contact
(7.14.27)
Data 1:

1031 1 Safety circuit: Landing Landing door contact opened 1) Check coupler and
door opened during drive during drive door rollers (7.8.24)
2) Adjust landing door
Dat 1: Actual position lock contact (7.8.22)
Data 2: Direction 3) Check car sliding
0 = unknown shoes (7.14.4)
1 = down 4) Check DBG (7.14.2)
2 = up
1032 1 Safety circuit: swing Swing door contact opened 1) Check door contacts
door opened during drive during drive (7.8.3)
2) Check that swing door
Dat 1: Actual position is working properly
Data 2: Direction (7.8.20)
0 = unknown 3) Check that car retiring
1 = down ramp working properly
2 = up (7.3.5)
1033 1 Safety circuit: Buffers Buffer is not up while in 1) Check buffer position
supervision. Up input inspection mode (7.14.28)
failure 2) Check that supervision
switches are working
properly (7.3.2)
1034 1 Safety circuit: Buffers Buffer is not down while in 1) Check buffer position
supervision. Down input normal (or setup) mode (7.14.28)
failure 2) Check that supervision
properly (7.3.2)
1035 1 Unintended movement Car has moved out of door zone 1) Check brakes
with doors open (7.14.16)
2) Check rope slip
Data 1: Floor (7.14.13)
Data 2: Direction 3) Check deceleration
0 = unknown, 1 = down, 2 = up magnet positions
(7.11.10)
4) Check drive
parameters (A1)
1036 3 Inner door zone Car has moved out of inner door 1) Check brakes
supervision zone (+/- 75 mm) with doors (7.14.16)
open 2) Check rope slip
(7.14.13)
Data 1: Floor 3) Check deceleration
Data 2: Direction magnet positions
0 = unknown, 1 = down, 2 = up (7.11.10)
4) Check drive
parameters (A1)

1037 1 Faulty door contact a) Car door contact stuck closed 1) Check that there is no
b) Landing door contact stuck over connection on door
closed circuit (7.3.10)
c) Door open end limit stuck 2) Check car door
closed (door fully open) contacts (7.8.1)
3) Check landing door
Data1: contacts (7.8.2)
Bit coded door stuck 4) Check door operator
information(one bit/door) open end limit signal
1 = A-side car door (7.8.10)
2 = B-side car door 5) Check that door
4 = C-side car door operator is functioning
8 = D-side car door properly (7.8.14)
16 = Landing door 6) Check coupler and
door rollers (7.8.24)
7) Check car door contact
cable
1038 1 Car door contact and car Either car door contact or car 1) Check car door
door close end signal door close end signal is failed or contacts (7.8.1)
does not match cable is broken 2) Check car door close
end signal and wires
Data 1: (7.8.8)
1 = Front
2 = Rear
Data 2:
1 = CCG1
2 = CCG2
1039 1 Person in shaft detected Person in shaft detected 1) Check that nobody is
on car top or in the pit ()
Data1: 2) Check landing door
1 = pit entered lock L1 and L2 circuits
2 = top of car entered (7.3.19)
3 = both pit and top of car 3) Check landing door
entered contacts (7.8.2)
4) Check car top
inspection drive unit
(7.14.5)
5) Check pit inspection
drive unit (7.14.37)
6) Reset DOM with key
switch (7.3.39)
7) If reset is not
successful activate safety
device and then back to
normal position (Data2)
(7.3.38)

1040 1 Drive time supervision Car movement not detected with 1) Make manual reset
magnets while motor is running with RESET button on
KMI (11.2)
2) Check that elevator
moves normally to avoid
any mechanical problem
(7.14.15)
3) Check KCEDZS and
magnet alignment
(7.12.1)
1041 3 Person in shaft reset Person in shaft reset switch has 1) Check Person in shaft
switch stuck been active over 30s reset switch (7.3.22)
2) Check wiring of Person
in shaft reset input (L3)
(7.3.23)
1042 3 Additional limit switch Additional limit switch C9 or C10 1) Check operation of
failure required with SSA has failed. additional limit switch(es)
(C9/C10) (7.11.18)
2) Check wiring of
additional limit switch(es)
(7.3.35)
3) Check that connectors
on CCG are ok (7.6.19)
1043 1 Start permit fault a) Contacts in start permit circuit 1) Check start permit
are not closed while lift is circuit and connections
standing (7.2.1)
b) Contacts in start permit circuit 2) Check that main
are not opened when lift is contactors open and
driving close correctly (7.14.22)
3) Check brake circuit
Data1: (7.14.1)
0 = Input permanently OFF
1 = Input permanently ON
1044 1 Drive not OK Drive system is failed. Motion 1) Check that

Control has reported a fault to communication with drive
KCEMSC. Refer to Motion is working properly
Control fault codes for more (7.10.1)
information. 2) Check cables between
controller and drive unit
(7.6.10)
3) Check drive fault codes
(7.10.2)

1045 3 Pit inspection buttons Pit inspection direction button is 1) Check pit inspection
stuck on ON when mode is activated drive unit (7.14.37)
Both pit inspection direction

buttons are on at the same time
Direction button stays ON after

lift has stopped
1046 1 Brake feedback fault Emergency Brake failed to pick. 1) Check brake switch
adjustment (7.14.26)
2) Check emergency
brake switch wiring and
connections (7.3.12)
1047 2 Car top inspection Car top inspection direction or 1) Check car top
buttons on stuck run button is on continueously. inspection drive unit
(7.14.5)
Data1: 2) Replace inspection
1 = Down button stuck drive unit (14.15)
2 = Up button stuck
(3 = Both direction buttons
active at the same time)
4 = Enable button stuck
8 = Enable low button stuck
(12 = Both enable buttons active
at the same time)
1048 2 KMI inspection buttons KMI inspection direction or run 1) Switch RDF to NORM
on stuck button is stuck on. and back to RDF on KMI
Data1: (7.1.4)
1 = Down button stuck 2) Replace KCEFUI
2 = Up button stuck board (14.25)
4 = Run button stuck
1049 2 HAC landing switch HAS board inspection direction 1) Check HAC landing
stuck inputs are on continueously. switch (7.8.33)
2) Replace HAC landing
Data1: switch (7.8.34)
1 = Down direction switch stuck
2 = Up direction switch stuck
1050 1 KCEMSC board failure - Internal supervision has 1) Make manual reset
Sw version cross check detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)

Safety input common detected fault with RESET button on
test KMI (11.2)
2) Replace KCEMSC
board (14.26)
Safety input test detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
Safety input cross check detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1054 1 Safety circuit: ground Ground fault on 100 V safety 1) Disconnect all safety
fault chain chain cables from
KCEMSC (7.3.37)
Data1: 2) Check safety chain
Voltage level, unit 1V cables one by one
(7.3.27)
3) Make full power break
with battery disconnected
(14.6)
4) Replace KCEMSC
board (14.26)
1055 1 Safety circuit: power a) Problem with 24V power 1) Check 24V power
supply voltage out of 10 supply or cables supply and cables (13.2)
% range b) Problem with main supply 2) Check main power
c) Problem with KCEMSC safety supply (13.4)
chain cables 3) Check safety chain
cables from KCEMSC
(7.3.26)
(14.6)
5) Replace KCEMSC
board (14.26)

cables from KCEMSC
(7.3.26)
(14.6)
5) Replace KCEMSC
board (14.26)
cables from KCEMSC
(7.3.26)
(14.6)
5) Replace KCEMSC
board (14.26)
1058 3 Speed comparison Too large difference in speed 1) Check motor encoder,
warning measurement from motion wiring and connectors
control and door zone sensor. (7.14.12)
2) Check drive
Data 1: parameters (A1)
0...1 = KCEDZS A vs. Motion 3) Check KCEDZS and
control magnet alignment
2...3 = KCEDZS B vs. Motion (7.12.1)
control 4) If KCEDZS internal
4 = KCEDZS A internal supervision fails, replace
supervision corresponding KCEDZS
5 = KCEDZS B internal (7.12.6)
supervision
6...9 = KCEDZS A vs. KCEDZS
B
Data 2: speed difference (unit

0.1 m/s)
ROM test detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)

RAM test detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
Internal data comparison detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
No reciprocal detected fault with RESET button on
communication KMI (11.2)
2) Replace KCEMSC
board (14.26)
Relay K51 feedback detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1065 3 SSA safety device check Pit or car roof safety device is in 1) Check operation of car
failed an undetermined state. roof (C7/C8) or pit
(H6/H5) safety device
(7.3.21)
2) Check wiring of car
roof or pit safety device
(7.3.36)
1066 1 24 V power supply Problem with 24v power cables 1) Check 24V power
voltage out of +- 10 % or connectors supply and cables (13.2)
range 2) Check main power
supply (13.4)
3) Check 24V circuits for
ground faults (13.3)

1068 1 24V power supply a) Machine room stop button 1) Check machine room
voltage out of +- 20 % used stop button (7.3.6)
range b) Cable to XM1 broken or 2) Check connector XM1
connector loose on KCEMSC (7.6.17)
3) Check 24V power
Data1: supply and cables (13.2)
Voltage level on this channel
decreased by 10V, unit 0.1V
Data 2:
Voltage level on other channel
decreased by 10V, unit 0.1V
1069 1 KCEMSC board failure - Internal supervision has 1) Check 24V power
3.3 V power supply detected fault supply and cables (13.2)
2) Check main power
supply (13.4)
(14.6)
4) Replace KCEMSC
board (14.26)
1070 1 KCEMSC board failure - Internal supervision has 1) Check 24V power
Processor core power detected fault supply and cables (13.2)
supply 2) Check main power
supply (13.4)
(14.6)
4) Replace KCEMSC
board (14.26)
1071 3 Energy saving warning Energy saving requested when Actions to be defined
lift is running
1072 2 Energy saving failure Energy saving mode selection Energy saving SW fix
failure required
Data 1:
R&D only
1073 1 Person in shaft detection Person in shaft detection input is 1) Make manual reset
input failure stuck at ON state. Person in pit with RESET button on
detection is not possible. KMI (11.2)
2) Replace KCEFUI
board (14.25)

1074 3 TTS communication a) Board is broken 1) Check TTS cables and

disturbance b) TTS cable connector is loose connectors (7.5.4)
2) Check earthings (7.6.7)
Data 1:
0 = unknown
1 = KCEDZS-A
2 = KCEDZS-B
3 = KCEDZS-C
4 = KCEDZS-D
5 = KCECCG-1
6 = KCECCG-2
7 = Motion control
8 = Logic CPU
9 = KCEPVSC
10 = Absolute position sensor
1075 1 KCEFUI board Connection between KCEMSC 1) Check connection

disconnected and KCEFUI loose or broken between KCEFUI and
KCEMSC (7.1.6)
2) Replace KCEFUI
board (14.25)
3) Replace KCEMSC
board (14.26)
Shift registers detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
KMI (11.2)
2) Replace KCEMSC
board (14.26)
KMI (11.2)
2) Replace KCEMSC
board (14.26)
100V power supply detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)

1080 1 KCEMSC DIP switch DIP switches on KCEMSC at 1) Remove KCEFUI

mismatch different position on S4 and S5 board to get access to
DIP switches (7.13.4)
Data 1: 2) Check DIP switch
Status of dips on channel 1 settings on KCEMSC
(7.13.1)
Data 2: 3) Make manual reset
Status of dips on channel 2 with RESET button on
KMI (11.2)
The data value on both channels 4) Replace KCEMSC
must be the same board (14.26)
Input comparison detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
Comparison of KCEFUI detected fault with RESET button on
inputs 1 = Up button KMI (11.2)
2 = Down button 2) Replace KCEFUI
3 = Run button board (14.25)
4 = Reset button 3) Replace KCEMSC
5 = Test switch middle position board (14.26)
6 = Boost button
7 = Setup button
8 = Version selection
9 = Car door bypass switch
10 = SB-1
11 = SB-2
12 = SB-3
13 = SB-4
14 = Stop switch
15 = Inspection switch
16 = Landing door bypass
switch
17 = OSG button
18 = Pendant up input
19 = Pendant down input
20 = Test switch
21 = Terminal stop bypass
button
22 = Unintended movement test
switch
23 = Speed test switch
24 = Pendant run input
25 = Person on car roof
detection
26 = Person in pit detection
27 = Person in shaft reset input

1083 1 KCEDZS A data Internal supervision has 1) Make manual reset

comparison failure detected fault with RESET button on
KMI (11.2)
2) Disconnect and
reconnect KCEDZS cable
from KCECCG (7.12.5)
3) Make manual reset
with RESET button on
KMI (11.2)
4) Replace KCEDZS-A
unit (14.21)
5) Replace KCEMSC
board (14.26)
1084 1 KCEDZS B data Internal supervision has 1) Make manual reset

KMI (11.2)
2) Disconnect and
KMI (11.2)
4) Replace KCEDZS-B
unit (14.22)
5) Replace KCEMSC
board (14.26)
1085 1 KCEDZS C data Data1: 1) Make manual reset

comparison failure R&D use only with RESET button on
KMI (11.2)
2) Disconnect and
KMI (11.2)
4) Replace KCEDZS-C
unit (14.23)
5) Replace KCEMSC
board (14.26)

1086 1 KCEDZS D data Data1: 1) Make manual reset

KMI (11.2)
2) Disconnect and
KMI (11.2)
4) Replace KCEDZS-D
unit (14.24)
5) Replace KCEMSC
board (14.26)
1087 1 KCEABS data Data1: 1) Make manual reset

KMI (11.2)
2) Disconnect and
KMI (11.2)
4) Replace KCEDZS unit
(14.20)
5) Replace KCEMSC
board (14.26)
1088 1 KCECCG-1 data Internal supervision has 1) Make manual reset

KMI (11.2)
Data 1: 2) Make full power break
4 = Safety input C1 (fnal limit) with battery disconnected
16 = Inspection up and after that make
17 = Inspection down manual reset with RESET
18 = Inspection run button on KMI
19 = Inspection run low speed 3) Replace KCECCG
20 = Car door close end limit board (14.16)
front door 4) Replace KCEMSC
21 = Car door open end limit board (14.26)
front door
22 = Car door close end limit
rear door
23 = Car door open end limit
rear door
24 = Car door nearly closed
front door
25 = Car door nearly closed rear
door

1089 1 KCECCG-2 data Data 1: 1) Make manual reset

comparison failure 4 = Safety input C1 (fnal limit) with RESET button on
16 = Inspection up KMI (11.2)
17 = Inspection down 2) Disconnect and
18 = Inspection run reconnect xx connector
19 = Inspection run low speed on KCECCG-2 board ()
20 = Car door close end limit 3) Make manual reset
front door with RESET button on
21 = Car door open end limit KMI (11.2)
front door 4) Replace KCECCG-2
22 = Car door close end limit board (14.17)
rear door 5) Replace KCEMSC
23 = Car door open end limit board (14.26)
rear door
24 = Car door nearly closed
front door
25 = Car door nearly closed rear
door
1090 1 KCECPU data Data1: 1) Make manual reset

KMI (11.2)
2) Disconnect and
reconnect xx connector
on KCECPU board ()
KMI (11.2)
4) Replace KCECPU
board (14.18)
5) Replace KCEMSC
board (14.26)
1091 1 Lift on final limit magnet Final limit magnet has been read 1) Move elevator from
by KCEDZS final limit (7.14.43)
2) Check KCEDZS and
Data 1: magnet alignment
1 = at bottom final limit (7.12.1)
Data 2:

1092 1 KCEMSC OSG test KCEMSC is not able to control 1) Disconnect OSG test
signal failure OSG test output cable from KCEMSC
XOSGT1/XOSGT2. connector XOSGT1 or
XOSGT2. If fault
Data 1: removed, then check that
1 = OSG test signal on no short circuit or external
connector XOSGT1/XOSGT2 is voltages are connected to
active without making OSG test the OSG test cable.
with KMI 2) Make power break
2 = OSG test signal on (main switch) (11.1)
connector XOSGT1/XOSGT2 is 3) Make manual reset
not active when OSG test with with RESET button on
KMI is made KMI (11.2)
4) Replace KCEMSC
board (14.26)
1093 3 Too much resistance on Measured resistance in landing 1) Check landing door
landing door contact door locked (H3) or landing door contacts (7.8.2)
closed (H4) input is higher than
2kohms. If resistance is over
10kohms landing door is seen
open even if physically closed
Data 1:
Safety input H3 resistance
(kohm)
Data 2:
Safety input H4 resistance
(kohm)
1094 4 Induced noise in landing Voltage seen in analog safety 1) Check for possible
door contact input when it is open or voltage sources for the induced
goes to the noise detection are noise (7.14.29)
when input is closed due to 2) Check the resistance
excessive resistance in the of the H3 and H4 circuits
circuit. (7.3.32)
In latter case lift cannot run

because safety input is open.

1095 1 DOM resistor failure a) Pit access floor resistor at 1) Check DOM resistors
wrong floor (7.3.11)
b) Normal floor resistor at the pit 2) Check DIP switch
access floor settings on KCEMSC
c) Resistors with wrong values (7.13.1)
in the circuitry
d) Internal failure on KCEMSC
board (either on resistance
measurement circuitry or ADC)
Data1:
1 = Pit access floor resistor at
wrong floor
2 = Normal floor resistor at the
pit access floor
3 = Resistors with wrong values
in the circuitry OR internal failure
on KCEMSC board
1096 2 KCEFUI board failure - Button on KMI is on 1) Switch TEST switch on

Button stuck continueously. KMI to OFF position and
then to 263 position
Data1: (7.1.3)
1 = Setup button stuck 2) Make full power break
2 = Boost button stuck with battery disconnected
4 = OSG button stuck (14.6)
8 = Select button stuck 3) Replace KCEFUI
16 = Reset button stuck board (14.25)
1097 1 Device picked fault a) There is failure on the device 1) Reset fault by
picked circuitry outside the switching elevator to RDF
KCEMSC board (7.1.13)
b) KCEMSC board has failed 2) Check device picked
wiring and contacts
Data1: (7.3.9)
0 = Input permanently OFF 3) Check devices
1 = Input permanently ON connected to device
picked input (7.3.8)
4) Check DIP switch
settings on KCEMSC
(7.13.1)
5) Replace KCEMSC
board (14.26)

1098 1 Motion control data Internal supervision has 1) Make manual reset
KMI (11.2)
2) Disconnect Motion
control board from TTS
networks and reconnect it
(7.10.4)
KMI (11.2)
4) Replace Motion control
unit (7.10.5)
5) Replace KCEMSC
board (14.26)
1099 1 Main stop circuit open a) Safety device connected to 1) Check the status of all
KCEMSC/XM1 is activated (e.g. safety devices connected
machine room stop button, RBO to KCEMSC/XM1
switch, slack rope switch contact 2) Check KCEMSC/XM1
open) connection and wiring
b) Cable to KCEMSC/XM1 3) Check that there is
broken or connector loose wire jumper in XM1 on
c) KCEMSC/XM1 wire jumper KCEMSC if no devices
plug not connected are connected
1101 1 Door zone information Internal supervision has 1) Make manual reset
mismatch detected fault with RESET button on
KMI (11.2)
Data1: 2) Disconnect and
0 = KCEDZS-A reconnect KCEDZS cable
1 = KCEDZS-B from KCECCG (7.12.5)
2 = KCEDZS-C 3) Make manual reset
3 = KCEDZS-D with RESET button on
KMI (11.2)
(14.20)
5) Replace KCEMSC
board (14.26)

1102 1 Speed comparison fault Too large difference in speed 1) Check motor encoder,
measurement from motion wiring and connectors
control and door zone sensor. (7.14.12)
2) Check drive
Data 1: parameters (A1)
0...1 = KCEDZS A vs. Motion 3) Check KCEDZS and
control magnet alignment
2...3 = KCEDZS B vs. Motion (7.12.1)
control 4) If KCEDZS internal
4 = KCEDZS A internal supervision fails, replace
supervision corresponding KCEDZS
5 = KCEDZS B internal (7.12.6)
supervision
6...9 = KCEDZS A vs. KCEDZS
B
Data 2: speed difference (unit

0.1 m/s)
1103 1 KCEMSC board failure - Program flash is corrupted 1) Make manual reset
ROM test with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1104 1 KCEMSC board failure - a) I/O controller inside the uC is 1) Make manual reset
IO controller not working with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1105 1 Boards in TTS network Some board in TTS network is 1) Replace board which
are not compatible wrong version has wrong version (see
Data1) (14.9)
Data1:
1 = KCEDZS-A
2 = KCEDZS-B
4 = KCEDZS-C
8 = KCEDZS-D
16 = KCECCG-1
32 = KCECCG-2
64 = Motion control
128 = Logic CPU
Data2:
1 = KCEPVSC
4 = KCEMSC (other channel)

1106 1 Setup failed Data 1: 1) Check floor magnets

0 = Reason unknown (7.11.2)
1 = Motion control phase 1 2) Check final limit
expected magnets (7.11.6)
2 = Motion control phase 2 3) Check KCEDZS and
expected magnet alignment
3 = Motion control phase 3 (7.12.1)
expected 4) Check bottom and top
4 = Node missing floor magnets and their
5 = Node did not clear signature types (7.11.12)
6 = Node did not set setup 5) Check drive speed
required parameters (A11)
7 = Node did not go to setup 6) Check possible other
mode fault codes for additional
8 = Node exited setup mode too information (7.14.38)
early 7) Check deceleration
9 = Node did not clear setup magnet positions
required 8) Perform shaft setup (9)
10 = Node did not get setup
mode completed
11 = Node did not form new
signature
12 = Battery power detected
13 = Bypass jumper or switch
activated while in setup mode
14 = Lift stopped above bottom
and below top floor after phase
1
15 = Safety chain opened while
lift was moving
16 = Test switch not in test
position
17 = Overspeed detected during

20 = Run time calculation failed

21 = Lift did not start withing
required time after movement
was allowed
22 = Hydraulic final limit magnet
found in rope lift
23 = Rope final limit magnet
found in hydraulic lift
24 = Lift type from Motion
Control changed during setup
25 = Setup interrupted by higher
priority mode
26 = The other channel did not
go to setup mode
27 = Node self test failure
28 = Motor speed missing
29 = Speed command missing
30 = Terminal floor deceleration
failure
31 = Floor Magnet Upside Down
32 = Speed information cross
check
33 = Severe fault detected
34 = Roll call active when new
setup initiated
35 = Device picked/Secondary
permit failure
36 = Start permit fault
37 = Setup writing to EEPROM
be added to setup completion
conditions
38 = Motion control cancelled
phase 3

41 = Other channel did not

complete setup step in time
42 = Direction selection failed
Data 2 when Data 1 = 1-3:

The setup phase of MCU not
expected by MSC
0 = No setup
1 = Setup phase 1
2 = Setup phase 2
3 = Setup phase 3
Data 2 when Data 1 = 4-11 or

39:
Number of the node
1 = KCEDZS A
2 = KCEDZS B
3 = KCEDZS C
4 = KCEDZS D
5 = KCECCG-1
6 = KCECCG-2
7 = Motion control
8 = Logic CPU
9 = KCEPVSC
10 = KCEABS
Data 2 when Data 1 = 13:

Active bypass switch/jumper
1 = SB1
2 = SB2
3 = SB3
4 = SB4

5 = Car door bypass switch

6 = Hoistway door bypass switch

Phase of setup when overspeed
detected
1 = Setup phase 1
2 = Setup phase 2

The channel that wanted to
interrupt setup first
1 = Channel 1
2 = Channel 2

Unknown final limit
0 = Final limit unknown
1 = Final limit different between
channels

Time limit
30 = first start time limit 30s
10 = further starts time limit 10s
Data 2 when Data 1 = 22-23:

Final limit
1 = bottom final limit
2 = top final limit

Lift type
0 = rope lift
1 = hydraulic lift
Higher priority mode that
interrupted setup
1 = Pendant
2 = Service drive/Top of car
inspection
3 = Hoistway access
4 = RDF/Emergency electrical
operation
5 = Machine room inspection
9 = Pit inspection mode

Channel that did not go to setup
mode
1 = Channel 1
2 = Channel 2

1108 3 Door open end reached Doors are adjusted to open too 1) Check door open end
before lift stops fast limit signal (7.8.9)
2) Check door operator
settings (7.8.18)
3) Decrease door speed
(7.8.31)
1109 1 Landing door not opened a) Service technician switches 1) Check that there is no
after inspection mode the top of car inspection mode over connection on door
switched OFF OFF before opening the landing circuit (7.3.10)
door 2) Reset Pit inspection
mode (7.3.40)
b) Landing door contact is
overconnected
c) Service technician switches

the pit inspection mode OFF
before opening the landing door
d) Service technician does not

reset Pit inspection mode after
switching the Pit inspection
mode OFF
1110 3 Additional 24V Too large difference between 1) Check KCEMSC/XM1

measurement failure incoming 24V measured through connection and wiring
DAC with comparator and 2) Check the status of all
analog input. safety devices connected
to KCEMSC/XM1
The additional voltage 3) Make full power break
measurement to detect if full with battery disconnected
power exist when Main stop is and after that make
switched OFF does not work. manual reset with RESET
button on KMI
4) Replace KCEMSC
board (14.26)
1111 1 KCEFUI SPI failure KCEFUI shift register SPI is not 1) Make manual reset
working or hard coded inputs with RESET button on
are in wrong state KMI (11.2)
2) Replace KCEFUI
board (14.25)

1112 1 KCEFUI board failure - Internal supervision has 1) Make manual reset
Safety input test detected fault with RESET button on
KMI (11.2)
2) Replace KCEFUI
board (14.25)
KMI (11.2)
4) Replace KCEMSC
board (14.26)
1113 1 TTS communication TTS node is sending continuosly 1) Make full power break
stuck the same (old) message with battery disconnected
(14.6)
Data1: 2) Replace board whose
1 = KCEDZS-A communication is stuck
2 = KCEDZS-B (see Data1) (14.1)
4 = KCEDZS-C
8 = KCEDZS-D
16 = KCECCG-1
32 = KCECCG-2
64 = MCU
128 = KCECPU
Data2:
1 = KCEPVSC
2 = KCEABS
4 = KCEMSC (other channel)
1114 2 Pit inspection mode input Pit inspection mode input is a) Check that Pit
failure active but Pit stop input (H1) inspection station is
does not open. connected to lon
b) Check buttons of Pit
a) Pit inspection Run and inspection station
Direction button are stuck c) Check wiring of Pit
inspection station
b) Pit inspection Mode switch
wiring problem
c) Pit inspection lon node is

missing
Safety input power detected fault with RESET button on
supply KMI (11.2)
2) Replace KCEMSC
board (14.26)

1116 1 KMI safety chain bypass Bypass jumper is active during 1) Remove bypass
jumper at place Pit inspection mode, normal jumper on KMI (7.1.12)
mode, setup mode or no setup 2) Make manual reset
mode with RESET button on
KMI (11.2)
Bypass jumper is active during 3) Replace KCEFUI
TOC mode when SSA is in use board (14.25)
4) Replace KCEMSC
Data1: board (14.26)
1 = SB-1 bypass jumper placed
1117 1 KMI stop switch active The stop switch on KCEFUI 1) Release KMI stop
board is active switch (7.1.10)
KMI (11.2)
3) Replace KCEFUI
board (14.25)
4) Replace KCEMSC
board (14.26)
1118 1 KCECCG-2:Safety circuit a) Final limit switch is active 1) Move elevator from
Final limit b) Cable to final limit switch is final limit (7.14.43)
disconnected 2) Check final limit cable
c) Final limit tag has been read connections (7.3.13)
by KCEDZS
Data 1:
1 = at bottom final limit
Data 2:
1119 1 KCECCG-2 Safety a) Safety gear is active 1) Remove elevator from

circuit: Safety gear b) Cable is broken safety gear (7.14.3)
c) Connector is disconnected 2) Check safety gear
contact and mechanical
Data 1: function (7.14.40)
Lift speed, unit 0.1 m/s 3) Check elevator speed
(12.1)
1120 1 KCECCG-2 Safety a) Trap door is open 1) Check trap door

circuit: KCECCG-2 b) Cable is broken contact (7.3.33)
emergency exit c) Connector is disconnected

1121 1 KCECCG-2 Safety - Broken switch 1) Check blocking device

circuit: KCECCG-2 - Loose connector (7.14.25)
blocking device - Broken connector
- Broken wire
- PCB broken
1122 1 KCECCG-2 Car door a) Car door contact is open 1) Check door operator
contact opened during b) Cable is broken cables and power supply
drive c) Connector is disconnected (7.8.13)
2) Check that door
operator is functioning
properly (7.8.14)
1123 1 KCECCG-2 Rear car a) Car door contact is open 1) Check door operator
door contact opened b) Cable is broken cables and power supply
during drive c) Connector is disconnected (7.8.13)
2) Check that door
operator is functioning
properly (7.8.14)
1124 1 KCECCG-2 Safety a) Balustrade is not down while 1) Check car top
circuit: car top balustrade on normal mode balustrade position
not down while on b) Cable is broken (7.14.23)
normal mode c) Connector is disconnected 2) Check that supervision
properly (7.3.2)
1125 1 KCECCG-2 Safety a) Hoistway access enable 1) Check hoistway access

circuit: Hoist way access activated while driving switch status (7.3.18)
enable activated while b) Cable is broken 2) Check hoistway access
driving c) Connector is disconnected switch cable (7.3.16)
3) Check hoistway access
switch connectors
(7.3.17)
1126 2 KCECCG-2 Safety a) Balustrade is not up while on 1) Check car top

circuit: car top balustrade top of car inspection mode balustrade position
not down while on b) Cable is broken (7.14.23)
normal mode c) Connector is disconnected 2) Check that supervision
properly (7.3.2)
1127 1 KCECCG-2 Safety a) Fireman stop switch is active 1) Check fireman stop
circuit: Fireman stop b) Cable is broken or switch status (7.3.15)
switch disconnected 2) Check fireman stop
connection (7.3.14)

1128 1 KCECCG-2 Safety a) In-car stop switch is active 1) Check in-car stop
circuit: in-car stop switch b) Cable is broken or switch mode (7.14.32)
disconnected 2) Check in-car stop
connection (7.14.31)
1129 1 Inspection drive unit stop a) Top of car stop button is 1) Check car top stop
button active active button, cable and cable
b) Cable is broken or connections (7.14.24)
disconnected 2) Reset KCECCG
(7.7.12)
3) Replace inspection
drive unit (14.15)
4) Replace KCECCG
board (14.16)
1130 4 SSA input supervision a) Other channel has set SSA Indication only. Normal
reservation warning input supervision reservation ON operation is allowed.
when lift is moving
b) Other channel has kept SSA

input supervision reservation ON
for more than 60 seconds
1131 1 SSA input supervision Other channel has kept SSA 1) Make manual reset
reservation failure input supervision reservation ON with RESET button on
for more than 24 hours KMI (11.2)
1132 4 Pit inspection mode a) Pit inspection reset input is 1) Switch pit inspection
reset input active too stuck ON reset input to OFF state
long
1133 3 Terminal floor Terminal deceleration magnet 1) Reset KCECPU

deceleration failure position wrong of setup (7.7.13)
corrupted. 2) Drive elevator to both
Data 1: terminal floors (no RDF)
1 = deceleration to bottom floor (7.14.42)
failed 3) Check terminal floor
2 = deceleration to top floor deceleration magnets
failed (7.11.5)
Data 2: Door side 4) Perform shaft setup (9)
1 = A-side
2 = B-side
4 = C-side
8 = D-side
1134 1 Deck configuration KCECCG-2, KCEDZS-C or 1) Check DIP switch

mismatch KCEDZS-D board exists when settings on KCEMSC
according to KCEMSC DIP (7.13.1)
switch only one KCECCG board
should exist

1135 1 Safety output control Relay control signal feedback is 1) Make manual reset
signal failure (Relay A, seen in different state than with RESET button on
K51) intended. KMI (11.2)
2) Replace KCEMSC
board (14.26)
signal failure (Relay B, seen in different state than with RESET button on
2) Replace KCEMSC
board (14.26)
signal failure (Relay A, seen in different state than with RESET button on
2) Replace KCEMSC
board (14.26)
signal failure (Relay B, seen in different state than with RESET button on
2) Replace KCEMSC
board (14.26)
1139 1 KCEMSC - KCEFUI KCEFUI board is incompatible 1) Make manual reset

boards mismatch (wrong with KCEMSC with RESET button on
version) KMI (11.2)
2) Check KCEMSC and
KCEFUI board versions
and replace incorrect one
(7.7.3)
1140 1 Safety circuit: Inspection a) Inspection up limit is active 1) Check inspection up

up limit b) Cable is broken or limit switch, cable and
disconnected cable connection
(7.14.34)
1141 1 Safety circuit: Inspection a) Inspection down limit is active 1) Check inspection down
down limit b) Cable is broken or limit switch, cable and
(7.14.33)
1142 1 KCECCG-2 Safety a) Inspection up limit is active 1) Check inspection up

circuit: Inspection up limit b) Cable is broken or limit switch, cable and
(7.14.34)
1143 1 KCECCG-2 Safety a) Inspection down limit is active 1) Check inspection down
circuit: Inspection down b) Cable is broken or limit switch, cable and
limit disconnected cable connection
(7.14.33)

1145 1 KCECCG-1 safety a) Outside resistance of an 1) Check wiring of the

contact input cross KCECCG safety input has risen reported safety input on
check failure to the level of cut of point of the KCECCG-1
safety input 2) Check the resistance
b) KCECCG board failure of the reported safety
input circuit on KCECCG-
1
3) Clean the contacts in
the circuit of the reported
safety input
4) Replace contacts in the
circuit of the of the
reported safety input
5) Replace KCECCG-1
board
1146 1 KCECCG-2 safety a) Outside resistance of an 1) Check wiring of the

contact input cross KCECCG safety input has risen reported safety input on
check failure to the level of cut of point of the KCECCG-2
safety input 2) Check the resistance
b) KCECCG board failure of the reported safety
input circuit on KCECCG-
2
safety input
5) Replace KCECCG-2
board
1147 1 Safety contact input a) Too much resistance in the 1) Check wiring of the
cross check warning safety contact or its wiring reported safety input on
b) Internal KCEMSC failure in KCEMSC
the safety contact input 2) Check the resistance
of the reported safety
input circuit on KCEMSC
safety input
6) Replace KCEMSC
board

1148 1 KCECCG board failure - KCECCG failure 1) Make manual reset

Self check failed with RESET button on
Data 1: KMI (11.2)
1 = KCECCG-1 failed 2) Replace KCECCG
2 = KCECCG-2 failed board (14.16)
1149 1 KCECCG board failure - Fatal failure on KCECCG board 1) Make manual reset
Manual reset needed with RESET button on
Data 1: KMI (11.2)
1 = KCECCG-1 failed 2) Replace KCECCG
2 = KCECCG-2 failed board (14.16)
1150 1 Final limit missing a) Final limit magnet missing 1) Install final limit magnet
b) Final limit switch not if it is missing (7.11.17)
connected to XS1 connector on 2) Check KCEDZS and
KCECCG magnet alignment
b) Ramp missing or switch does (7.12.1)
not hit the ramp 3) Check final limit wiring
if final limit switch is used
Data 1: (7.3.7)
0 = direction unknown 4) Perform shaft setup (9)
1 = at bottom final limit
1151 1 KCEMSC DIP switch Person in shaft detection 1) Check DIP switch
failure (DIP 5) enabled with G01, G03 or G04 settings on KCEMSC
version of KCEMSC (7.13.1)
KMI (11.2)
3) Replace KCEMSC
board (14.26)
1152 1 KCECCG internal failure Internal supervision has 1) Make full power break
detected fault with battery disconnected
(14.6)
2) Replace KCECCG
board (14.16)
1153 1 KCEMSC board failure - a) Production test input is active 1) Make manual reset
Production test input b) KCEMSC board failure with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)

1154 1 KCECCG-2: Safety a) Wire jumper missing from S1 1) Check bypass jumper
circuit S1 on KCECCG-2 on KCECCG-2 XS1
b) KCEINSP connected to connector (7.7.1)
KCECCG-2 and stop button is
active
c) Failure on KCECCG-2 board
1155 1 KCECCG-2: Safety a) Wire jumper missing from S1 1) Check bypass jumper
circuit S2 on KCECCG-2 on KCECCG-2 XS2
b) KCEINSP connected to connector (7.7.2)
KCECCG-2 and inspection
mode activated
c) Failure on KCECCG-2 board
1156 2 Pendant input on stuck Pendant direction or run button 1) Check car top
is stuck on. inspection drive unit
Data1: (7.14.5)
0x01 = Down input stuck 2) Replace inspection
0x02 = Up input stuck drive unit (14.15)
0x04 = Run input stuck
Assembly variant input detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
Assembly variant detected fault with RESET button on
detection KMI (11.2)
2) Replace KCEMSC
board (14.26)
Nameplate detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1160 3 KCEFUI board failure - Failure on KCEFUI board 1) Check test switch
Test switch position on KMI (7.1.8)
2) Switch TEST switch on
KMI to OFF position and
then to 263 position
(7.1.3)
3) Replace KCEFUI
board (14.25)

1161 1 KCEDZS board failure - KCEDZS failure 1) Make manual reset

Self check failed with RESET button on
Data 1: KMI (11.2)
1 = KCEDZS-A failed 2) Disconnect and
2 = KCEDZS-B failed reconnect KCEDZS cable
3 = KCEDZS-C failed from KCECCG (7.12.5)
4 = KCEDZS-D failed 3) Make manual reset
KMI (11.2)
(14.20)
1162 1 KCEDZS board failure - Fatal KCEDZS failure 1) Make manual reset
Manual reset needed with RESET button on
Data 1: KMI (11.2)
1 = KCEDZS-A failed 2) Disconnect and
2 = KCEDZS-B failed reconnect KCEDZS cable
3 = KCEDZS-C failed from KCECCG (7.12.5)
4 = KCEDZS-D failed 3) Replace KCEDZS unit
(14.20)
1164 1 DIP switch error - Configuration DIP switch not 1) Check DIP switch
Unsupported DIP switch supported by SW has been set settings on KCEMSC
ON ON (7.13.1)
Data 1: with RESET button on
Bit coded data, which indicates KMI (11.2)
changed DIPs 3) Perform shaft setup (9)
2 = DIP2, 4) Replace KCEMSC
16 = DIP 5, board (14.26)
18 = DIP2 and DIP5
1165 1 KCEMSC configuration a) Both KCEDZS-A and 1) Check DIP switch

failure - DIP 6 KCEDZS-B board exists when settings on KCEMSC
through type car is not (7.13.1)
configured with DIP switch 2) Make manual reset
b) Both KCEDZS-C and with RESET button on
KCEDZS-D board exists when KMI (11.2)
through type car is not 3) Check that all required
configured with DIP switch boards and cables in TTS
network are connected
(7.5.2)
4) Perform shaft setup (9)
5) Replace KCEMSC
board (14.26)

1166 1 KCEMSC configuration Position of DIP switch 6 has 1) Check DIP switch
failure - DIP 6 position been changed after shaft setup settings on KCEMSC
changed (7.13.1)
KMI (11.2)
3) Check that all required
boards and cables in TTS
network are connected
(7.5.2)
5) Replace KCEMSC
board (14.26)
1167 1 Board changed after New board has been installed to 1) Check that correct TTS
setup TTS network boards are connected
(7.5.1)
Data1: 2) Perform shaft setup (9)
1 = KCEDZS-A
2 = KCEDZS-B
4 = KCEDZS-C
8 = KCEDZS-D
16 = KCECCG-1
32 = KCECCG-2
64 = MCU
128 = KCECPU
Data2:
1 = KCEPVSC
2 = KCEABS
1168 2 Linear position failure a) Reading error on KCEDZS 1) Make manual reset
while standing b) KCEDZS alignment to with RESET button on
magnets not correct KMI (11.2)
c) KCEDZS board broken 2) Disconnect and
Data 1: from KCECCG (7.12.5)
Car position 3) Make manual reset
Data 2: Door side with RESET button on
1 = A-side KMI (11.2)
2 = B-side 4) Check floor magnets
4 = C-side (7.11.2)
8 = D-side 5) Check KCEDZS and
magnet alignment
(7.12.1)
(14.20)

1169 1 Linear position failure a) Reading error on KCEDZS 1) Make manual reset
when moving b) KCEDZS alignment to with RESET button on
magnets not correct KMI (11.2)
c) KCEDZS board broken 2) Disconnect and
Data 1: from KCECCG (7.12.5)
Car position 3) Make manual reset
Data 2: Door side with RESET button on
1 = A-side KMI (11.2)
2 = B-side 4) Check floor magnets
4 = C-side (7.11.2)
8 = D-side 5) Check KCEDZS and
magnet alignment
(7.12.1)
(14.20)
1170 2 Overspeed start between Lift is driving too high speed 1) Check correction drive
floors after starting out of door zone speed parameters (A9)
1171 1 KCEMSC setup data Setup data on KCEMSC board 1) Make manual reset
corrupted has corrupted with RESET button on
KMI (11.2)
1172 1 KCEMSC internal failure Internal supervision has 1) Make manual reset
detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1173 1 Final limit detection Final limit is active but the 1) Move elevator from
failure during setup direction cannot be detected final limit (7.14.43)
(Bottom / Top final limit) 2) Perform shaft setup (9)
Safety input test register detected fault with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)

1175 1 Safety system in Safe KCEMSC is in Safe Mode 1) Make full power break
mode with battery disconnected
(14.6)
KMI (11.2)
3) Replace KCEMSC
board (14.26)
1176 4 EMC disturbance EMC disturbance on KCEMSC 1) Check that there are
warning board no cables or components
which could disturb
1177 1 EMC disturbance EMC disturbance on KCEMSC 1) Check that there are
warning board no cables or components
which could disturb
KMI (11.2)
3) Replace KCEMSC
board (14.26)
1178 1 KCEMSC board failure Internal supervision has 1) Make manual reset
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1179 1 KCEMSC DIP switch DIP switch 1, 2 or 5 active at the 1) Check DIP switch
compatibility failure same time with DIP 7 in ON settings on KCEMSC
position with G02 (7.13.1)
KMI (11.2)
3) Replace KCEMSC
board (14.26)
1180 3 Speed information a) Speed measurement on 1) Check KCEDZS and

missing (ADO or ACL KCEDZS does not work magnet alignment
mode) b) KCEDZS internal supervision (7.12.1)
(14.20)
1181 1 Door bypass switch Car and hoistway door bypass 1) Switch OFF at least
misuse switches active simultaneously one of the bypass
switches on KMI (7.1.2)

1182 1 KCEMSC configuration Position of DIP switch has been 1) Perform shaft setup (9)
failure - DIP position changed 2) Check DIP switch
changed settings on KCEMSC
(7.13.1)
KMI (11.2)
4) Replace KCEMSC
board (14.26)
short circuit on feedback detected fault. with RESET button on
inputs KMI (11.2)
2) Replace KCEMSC
board (14.26)
Relay K51 feedback detected fault. with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
Relay K52 feedback detected fault. with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
warning - Relay K41 detected fault. with RESET button on
feedback KMI (11.2)
2) Replace KCEMSC
board (14.26)
warning - Relay K42 detected fault. with RESET button on
feedback KMI (11.2)
2) Replace KCEMSC
board (14.26)
1188 1 Safety circuit: Buffers up Pit safety device not active while 1) Check position of pit
input (H7) in inspection mode. safety device (7.3.3)
2) Check wiring and
switches on pit safety
device (7.3.34)
1189 4 KCEMSC board internal KCEMSC has detected a failure 1) Make manual reset
failure in the board internal with RESET button on
supervisions KMI (11.2)
2) Replace KCEMSC
board (14.26)

1190 1 Device picked input Device picked input has dropped 1) Check devices
dropped while lift running while lift is running. This can connected to device
happen due to a short power cut picked input (7.3.8)
or a problem in devices
connected to device picked
input.
1191 1 Drive interface type Drive interface type parameter 1) Check that drive
changed after setup has been changed after setup interface type parameter
is correctly set (A6)
1192 1 Wrong type final limit Final limit magnet has been 1) Check final limit
magnet changed after setup. magnets (7.11.6)
2) Replace faulty magnet
(7.11.14)
EEPROM detected fault. with RESET button on
KMI (11.2)
2) Replace KCEMSC
board (14.26)
1194 2 Unintended movement Lift moves out of door zone with 1) Check brakes
warning doors open (7.14.16)
Data 1: Floor 2) Check drive
Data 2: Direction parameters (A1)
1 = down 3) Check rope slip
2 = up (7.14.13)
1195 1 KCEMSC board failure - Setup data corrupted on 1) Perform shaft setup (9)
setup data KCEMSC. 2) Replace KCEMSC
board (14.26)
EEPROM on other detected fault. with RESET button on
channel KMI (11.2)
2) Replace KCEMSC
board (14.26)
1197 1 KCEMSC main relay Internal supervision has 1) Check KCEMSC/XD1

failure detected fault. connection and wiring
(7.6.8)
KMI (11.2)
3) Replace KCEMSC
board (14.26)

1198 1 KCEMSC secondary Internal supervision has 1) Check KCEMSC/XD2

relay failure detected fault. connection and wiring
(7.6.9)
KMI (11.2)
3) Replace KCEMSC
board (14.26)
1199 4 Operation mode not Data 1: 1) Remove at least one of

allowed 1 = Pendant mode is not allowed the bypass jumpers on
when SSA is enabled with DIP 7 KMI (7.1.11)
or 8
1200 1 KCECCG board failure Internal supervision has 1) Make manual reset
KMI (11.2)
2) Replace KCECCG
board (14.16)
KMI (11.2)
2) Replace KCECCG
board (14.16)
1202 1 KCECCG board failure - Internal supervision has 1) Make manual reset
Safety input cross check detected fault with RESET button on
KMI (11.2)
2) Replace KCECCG
board (14.16)
KMI (11.2)
2) Replace KCECCG
board (14.16)
1204 1 KCECCG 24V power KCECCG has detected too low 1) Check that all required
supply failure or too high supply voltage 24VDC powers are
installed (13.5)
2) Check 24V power
supply and cables (13.2)
3) Replace KCECCG
board (14.16)

3.3 V power supply detected fault with RESET button on
KMI (11.2)
Data1: 2) Make full power break
0 = over voltage with battery disconnected
1 = under voltage (14.6)
KMI (11.2)
4) Replace KCECCG
board (14.16)
Software version cross- detected fault with RESET button on
check KMI (11.2)
(14.6)
KMI (11.2)
4) Replace KCECCG
board (14.16)
1207 3 Serial communication a) Loose TTS cable connection, 1) Check TTS cables and
lost on KCECCG plug not fully plugged in to the connectors (7.5.4)
connector 2) Replace faulty board
b) Damaged TTS cabling on TTS (may be any
c) TTS cables run through board connected to TTS)
potential EMC noise sources (14.14)
d) Damaged board (could be
any board connected to TTS
network)
No internal detected fault with RESET button on
(14.6)
KMI (11.2)
4) Replace KCECCG
board (14.16)

Data comparison detected fault with RESET button on
KMI (11.2)
(14.6)
KMI (11.2)
4) Replace KCECCG
board (14.16)
1212 1 KCECCG board failure - a) 24 V power supply failure 1) Check 24V power
24V power supply b) 24 V input on KCECCG does supply and cables (13.2)
not work 2) Make full power break
(14.6)
KMI (11.2)
4) Replace KCECCG
board (14.16)
1213 1 Serial communication KCEMSC is sending continuosly 1) Check TTS cables and
stuck failure the same (old) message connectors (7.5.4)
KMI (11.2)
(14.6)
4) Replace KCEMSC
board (14.26)
1214 1 Jumper failure on a) Wire jumper on KCEAPS 1) Check wire jumper on

KCECCG KCEAPS connector has been placed or KCEAPS connector
connector removed after making setup. (XB16 on KCECCG)
b) KCECCG board broken (7.7.8)
(14.6)
4) Replace KCECCG
board (14.16)
1215 1 CCG Production Test 1) Internal supervision has 1) Make manual reset
Input Failure in TTS detected fault with RESET button on
FUI
2) If fault remains, replace
KCECCG

1216 4 KCECCG TTS Internal supervision has 1) Make manual reset

Nameplate Failure detected fault. with RESET button on
KMI
Data1: 2) If fault comes again,
1 = Electronic nameplate change KCECCG board
missing
2 = Electronic nameplate
corrupted
3 = Electronic nameplate SW
CRC mismatch
variant mismatch
version mismatch
1300 3 KDEDZS reader unit Internal supervision has 1) Make full power break
broken detected fault with battery disconnected
(14.6)
(14.20)
1301 3 Magnet failure - RFID a) Magnet is installed upside 1) Check KCEDZS and
tag missing from magnet down magnet alignment
b) Magnet is broken (7.12.1)
c) Severe external 2) Check position
electromagnetic inteference magnets (7.11.3)
d) Door zone sensor broken 3) Replace faulty magnet
(7.11.14)
Note: It is possible that strong 4) Perform shaft setup (9)
external magnetic field or 5) Check possible
magnetized object in the vicinity sources for interference
of KCEDZS reader may cause (7.14.39)
this fault. This fault may also 6) Make full power break
result if magnet is installed in a with battery disconnected
metallic surface extending (14.6)
outside magnet physical limits at 7) Replace KCEDZS unit
magnet ends (14.20)

1302 3 Magnet failure - Tag type a) Door Zone Sensor installation 1) Check KCEDZS and
error failure magnet alignment
b) Magnet failure (7.12.1)
c) EMC disturbance 2) Check position
d) Door Zone Sensor broken magnets (7.11.3)
(7.11.14)
(14.6)
(14.20)
1303 1 Magnet not found in a) New magnet added or 1) Check KCEDZS and
setup table magnet replaced after setup magnet alignment
b) Temporary magnet reading (7.12.1)
failure 2) Check position
c) Damaged magnet magnets (7.11.3)
d) Setup table corrupted 3) Replace faulty magnet
e) KCEDZS broken (7.11.14)
(14.6)
(14.20)
1304 2 Magnet failure - Tags a) Temporary magnet reading 1) Check KCEDZS and
missing from magnet failure magnet alignment
b) Damaged magnet (7.12.1)
c) KCEDZS broken 2) Check position
magnets (7.11.3)
Note: It is possible that strong 3) Replace faulty magnet
external magnetic field or (7.11.14)
magnetized object in the vicinity 4) Perform shaft setup (9)
of KCEDZS reader may cause 5) Make full power break
this fault. This fault may also with battery disconnected
result if magnet is installed in a (14.6)
metallic surface extending 6) Replace KCEDZS unit
outside magnet physical limits at (14.20)
magnet ends 7) Perform shaft setup (9)

1305 3 KCEDZS reader unit - Linear channel is faulty 1) Check KCEDZS and
distance from magnet (calculates incorrect position) magnet alignment
too long - Extensive external EMC (7.12.1)
distubance 2) Check the lateral
- Eternal magnetic field or movement of the car and
magnetized object in the shaft the condition and
- target is placed in metallic adjustment of the roller
object that extens outside guides or sliding shoes
physical limits of the magnets in (7.14.21)
vertical
1306 3 Magnet signal weak Possible reasons 1) Check KCEDZS and

- Gap between limit magnet and magnet alignment
adjacent magnet (limit of (7.12.1)
terminal floor ) 2) Check that KCEDZS is
- Poorly magnetized magnet working properly at some
- Target is too far from the other floor (7.12.3)
reader 3) Replace KCEDZS unit
- Target is placed on metallic (14.20)
object that extend outside 4) Perform shaft setup (9)
magnet physical limits at the
ends of the magnet
- External magnetic field present
or magnetized object in the
vicinity of DZS reader
1307 1 KCEDZS self check Internal supervision has 1) Make full power break
failure detected fault with battery disconnected
(14.6)
(14.20)
1309 1 Magnet upside down Magnet installed wrong side up 1) Turn magnet to correct
direction (7.11.16)
1310 1 Magnet failure - Tag a) Temporary RFID read fault 1) Check KCEDZS and
corrupted b) RFID tag corrupted magnet alignment
c) KCEDZS internal fault (7.12.1)
2) Check magnets
(7.11.1)
(7.11.14)
(14.6)
(14.20)

1313 1 Magnet failure - a) Temporary RFID read fault 1) Perform shaft setup (9)
Duplicate UID b) KCEDZS internal fault 2) Replace faulty magnet
(7.11.14)
(14.20)
1314 1 Magnet failure - RFID - Incorrectly programmed RFID 1) Replace faulty magnet
tag incorrect in magnet tag (7.11.14)
'- Magnet installation error 2) Perform shaft setup (9)
'- RFID tag inside magnet is
broken
1315 1 Setup failure - final limit Final limit detection failed during 1) Check final limit
detection setup magnets (7.11.6)
2) Check drive
parameters (A1)
1317 3 Magnet reading failure - - KCEDDZS distance to magnet 1) Check KCEDZS and
linear position cross is outside specified operating magnet alignment
check range (7.12.1)
- KCEDZS is either too far or 2) Replace KCEDZS unit
too close' Magnet installed (14.20)
upside down 3) Perform shaft setup (9)
- Magnet is installed on metallic
surface that extends outside
physical limits of the magnets at
magnet ends
- KCEDZS hardware failure
1318 1 Magnet failure - RFID a) RFID tag programming failure 1) Check magnets
tag incorrect b) RFID tag failure (7.11.1)
(7.11.14)
1319 1 Magnet failure - RFID a) RFID tag programming failure 1) Check magnets
tag info missing b) RFID tag failure (7.11.1)
(7.11.14)

1320 1 KCEDZS internal fault: a) KCEDZS is not calibrated 1) Make full power break
calibration check sum b) Calibration data corrupted with battery disconnected
incorrect c) EEPROM failure (14.6)
d) KCEDZS memory fault 2) Replace KCEDZS unit
(14.20)
Hal calibration missing b) Calibration data corrupted with battery disconnected
c) EEPROM failure (14.6)
(14.20)
Hal calibration validation b) Calibration data corrupted with battery disconnected
c) EEPROM failure (14.6)
(14.20)
1325 1 KCEDZS internal fault: a) Hall sensor fauilure 1) Make full power break
Hall sensor on stuck b) Hall sensor interface circuit with battery disconnected
failure (14.6)
(14.20)
1326 1 KCEDZS internal fault: - Hall sensor failure 1) Check KCEDZS and
Undefined segment - Hall sensor interface circuit magnet alignment
failure (7.12.1)
- Incorrect installation of the 2) Check that KCEDZS is
magnet working properly at some
- Magnet installed on metallic other floor (7.12.3)
surface extending outside 3) Check that back plate
physical limits of the magnet at is not visible under the
magnet ends magnet (7.11.13)
- Incorrect installation of 4) Check that there are
KCEDZS on car roof no magnetic objects
- Distance from KCEDZS to nearby KCEDZS (7.12.2)
manet outside specified range 5) Replace KCEDZS unit
'- Magnetized object or external (14.20)
magnetic field close to DZS 6) Perform shaft setup (9)
track
'- Magnetic properties of the
target outside specification

1329 4 KCEDZS: internal fault: - Hall sensor failure 1) Check KCEDZS and
over speed measured - Hall sensor interface circuit magnet alignment
failure (7.12.1)
- Incorrect installation of the 2) Check that KCEDZS is
magnet working properly at some
- Magnet installed on metallic other floor (7.12.3)
surface extending outside 3) Check that back plate
physical limits of the magnet at is not visible under the
magnet ends magnet (7.11.13)
- Incorrect installation of 4) Check that there are
KCEDZS on car roof no magnetic objects
- Distance from KCEDZS to nearby KCEDZS (7.12.2)
manet outside specified range 5) Replace KCEDZS unit
'- Magnetized object or external (14.20)
magnetic field close to DZS 6) Perform shaft setup (9)
track
'- Magnetic properties of the
target outside specification
1331 2 KCEDZS: Internal fault: - Extensive EMC interference 1) Check KCEDZS cable
One channel serial - Damaged cabling and connectors (7.12.4)
communication - Loose cable connection, plug 2) Check cable shielding
nut fully plugged in to the on car top connection box
connector (7.6.6)
- Loose pin in cable connector 3) Check travelling cable
- Damaged board (could be any shielding (7.6.5)
board connected to TTS 4) Check that there is no
network) noise sources on cable
- Cables run through potential route (7.6.16)
noise sources 5) Check cable
connections on other
boards (KCECCG,
KCECPU, KCEMSC)
(7.6.2)
1332 1 KCEDZS internal failure - Internal supervision has 1) Make full power break
microprosessor failure detected fault with battery disconnected
(14.6)
(14.20)
1333 1 KCEDZS internal fault - a) Input circuit failure 1) Check KCEDZS cable
input failure b) Damaged cable to KCECCG and connectors (7.12.4)
c) Loose cable connection 2) Make full power break
(14.6)
(14.20)

1334 1 KCEDZS internal fault - a) Input circuit failure 1) Check KCEDZS cable
input difference b) Damaged cable to KCECCG and connectors (7.12.4)
compared to setup c) Loose cable connection 2) Make full power break
(14.6)
(14.20)
1336 1 KCEDZS - internal fault a) Incorrect installation of the 1) Check KCEDZS and
cross check failed magnet magnet alignment
b) Incorrect installation of (7.12.1)
KCEDZS on car roof 2) Check that KCEDZS is
working properly at some
other floor (7.12.3)
3) Check that back plate
is not visible under the
magnet (7.11.13)
4) Check that there are
no magnetic objects
nearby KCEDZS (7.12.2)
(14.20)
1337 1 KCEDZS: internal fault - a) Incorrect installation of the 1) Check KCEDZS and
sensor check failed magnet magnet alignment
KCEDZS on car roof 2) Check that KCEDZS is
magnet (7.11.13)
no magnetic objects
(14.20)

1339 1 KCDZS 24V power KCEDZS has detected too low 1) Check that all required
suplly failure or too high supply voltage 24VDC powers are
installed (13.5)
2) Check KCEDZS cable
and connectors (7.12.4)
(14.6)
(14.20)
1340 1 KCDZS internal failure - KCEDZS has detected too low 1) Check that all required
voltage monitoring or too high supply voltage 24VDC powers are
installed (13.5)
(14.6)
(14.20)
1341 3 Magnet failure - RFID - RFID tag inside magnet 1) Check magnet
reading corrupted installation (7.11.7)
- Temporary RFID tag read 2) Check distance
failure between magnets
- Magnets too close (7.11.8)
1342 1 KCEDZS internal failure - Internal supervision has 1) Check KCEDZS cable
data comparison detected fault and connectors (7.12.4)
(14.6)
(14.20)
1345 3 KCEDZS electronic - 1) Make full power break

identification missing with battery disconnected
(14.6)
(14.20)

1346 2 KCEDZS Internal fault: Fault reason for fault 1) Replace KCEDZS unit
Accelerometer on stuck FAULT_1346 (14.20)
1347 2 KCEDZS Internal fault: Fault reason for fault 1) Replace KCEDZS unit
Accelerometer zero FAULT_1347 (14.20)
offset out of range
1348 2 KCEDZS: Speed Fault reason for fault Fault repair action for
difference supervision FAULT_1348 fault FAULT_1348
1349 1 KCEDZS Internal fault: Setup table corrupted 1) Make full power break
Setup checksum failure with battery disconnected
(14.6)
(14.20)
1350 1 KCEDZS internal fault: Setup table corrupted 1) Make full power break
Setup data validation with battery disconnected
error (14.6)
(14.20)
1351 1 KCEDZS Internal fault - Internal supervision has 1) Make full power break
Memory write error detected fault with battery disconnected
(14.6)
(14.20)
1352 1 KCEDZS Internal fault: Fault reason for fault Fault repair action for
RFID antenna feedback FAULT_1352 fault FAULT_1352
out of range
1353 1 KCEDZS internal two- KCEDZS hw failure

way comparison fault

1354 1 KCEDZS setup fault: Power supply failure, KDCDZS 1) Check 24V power
voltage too low is running on power supplied by supply and cables (13.2)
the battery 2) Check KCEDZS cable
(14.20)
1358 2 KCEDZS set up fault: Impossible situation detected 1) Check KCEDZS and
Setup internal error during linear position setup run magnet alignment
(7.12.1)
2) Check that magnets
are installed according to
shaft diagram (7.11.19)
(14.20)
1359 2 KCEDZS set up fault: Failure to elevator to correct 1) Check final limit
Start position above start position of setup drive magnets (7.11.6)
target midpoint at bottom phase 2 2) Perform shaft setup (9)
floor
1360 2 KCEDZS set up fault : Failure to elevator to correct

Start position below start position of setup drive
target midpoint at top phase 2
floor
1361 2 KCEDZS Internal fault: Impossible situation detected 1) Check KCEDZS and
Linear position error during calculation of accurate magnet alignment
linerar position (7.12.1)
2) Check that KCEDZS is
magnet (7.11.13)
no magnetic objects
(14.20)

1362 2 Position magnet failure: - RFID tag in magnet is broken

Incorrect tag
1366 2 KCEDZS Internal fault: Provides additional info when

Linear position sensor fault 1336 occurs
pair cross check failure 2
1367 2 KCEDZS Internal fault: Linear channel failure, This fault

Setup time linear could also happen if rfid reading
position error gets stuck or if rfid tag reading
zone is too long
1368 2 Final limit magnet failure a) Incorrect installation of the 1) Check KCEDZS and
magnet magnet alignment
KCEDZS on car roof 2) Check final limit
c) Damaged magnet magnets (7.11.6)
(7.11.14)
(14.6)
(14.20)
1369 2 Tag UID incostintency - Corrupt setup table

- Corrupt tag
- Tag uid read incorrectly due to
some temporary failure
1371 3 Serial communication a) TTS cable connector is loose 1) Check TTS cables and
lost on KCEDZS b) Board is broken connectors (7.5.4)
(14.6)
(14.20)
1397 4 Position counting failure No actions needed

1398 4 Linear position of Fault for debugging purpioses to NOTE! This fault code is
unknown RFID provide addition data if fault for debugging only and
1303 occurs shall be removed from
release version
1404 1 24V overvoltage Measured incoming 24V is too 1) Check 24V power
supervision high supply and cables (13.2)
Data1: 2) Check KCEMSC/XM1
Voltage level decreased by 10V, main stop circuit voltage
unit 0.1V level
e.g 190 = 29V
255(max value) = 35.5V or
higher
Data 2:
Voltage level measured with
1 = Normal measurement
2 = Additional measurement
1430 1 KCEDZS cross KCEDZS connected to incorrect 1) Check connections of

connection warning input in KCECCG board. KCEDZS boards
1431 1 Safety circuit earth fault Unrecoverable ground fault on 1) Check safety input
100 V safety chain wiring for short circuits to
ground
1603 1 Car door contact does Input broken or input bypassed 1) Check that there is no
not open with wire over connection on door
circuit (7.3.10)
Data 1 2) Check car door contact
Door side signal on KCECCG
1 = A-side (7.8.12)
2 = B-side 3) Check open command
4 = C-side signal on door operator
8 = D-side (7.8.11)
4) Check door
mechanical operation
(7.8.15)
power supply (7.8.32)

1605 3 Car door closing timeout Car door contact jumpered or 1) Check that there are
input broken or no obstacles preventing
Car door close end jumpered or door from closing (7.8.26)
input broken or 2) Clean the sill, railing
There is some obstacle between and guide shoes (7.8.27)
doors. 3) Check closing weight
operation (7.8.25)
Data 1 4) Check door operator
Door side close end signal working
1 = A-door properly (7.8.4)
2 = B-door 5) Check car door contact
4 = C-door signal on KCECCG
8 = D-door (7.8.12)
Data 2 6) Check close command
Missed contact signal on door operator
1 = door contact (7.8.6)
2 = door close limit
1606 1 Car door closing failed, Car door contact jumpered or 1) Check that there are
too many closing trials input broken or no obstacles preventing
Car door close end jumpered or door from closing (7.8.26)
input broken or 2) Clean the sill, railing
There is some obstacle between and guide shoes (7.8.27)
doors. 3) Check closing weight
operation (7.8.25)
Data 1 4) Check door operator
Door side close end signal working
1 = A-door properly (7.8.4)
2 = B-door 5) Check car door contact
4 = C-door signal on KCECCG
8 = D-door (7.8.12)
Data 2 6) Check close command
Missed contact signal on door operator
1 = door contact (7.8.6)

1607 1 Reopen device active too Reopen device has been active 1) Check that there are
long longer than predefined time. no obstacles preventing
door from closing (7.8.26)
Data 1 2) Check that reopen
Door side devices function correctly
1 = A-door (7.8.28)
2 = B-door 3) Check parameter 534
4 = C-door and ensure that
8 = D-door supervision time is not too
Data 2 short (default 120s)
Broken device
1 = photocell
2 = 3D sensor
4 = pressure limiter
8 = door open button
16 = landing door contact (H4)
1608 2 Door open end limit Door open end limit is not 1) Check door operator
signal missing reached or limit switch broken open end limit signal
(7.8.10)
Data 1 2) Check open command
Door side signal on door operator
1 = A-door (7.8.11)
2 = B-door 3) Check that door
4 = C-door operator is functioning
8 = D-door properly (7.8.14)
4) Check car door
operator cable
connections
1609 2 Door open end limit Door open limit is active when 1) Check door operator
signal stuck doors are closed open end limit signal
(7.8.10)
Data 1
Door side
1 = A-door
2 = B-door
4 = C-door
8 = D-door
1610 3 Emergency battery KCECCG has detected that 1) Check the emergency
warning emergency battery is not battery (7.14.41)
working properly anymore.
Data 1
Battery charging status in
percentage.
0 ... 100 %
Data2
Actual voltage (V) level of the
battery
0 ... 120 (0 ... 12V), e.g.- 11.3V
–> Data2 = 113

1611 2 Emergency battery a) Main supply has been off too 1) Check main power
empty long supply (13.4)
b) Emergency battery is broken 2) Check the emergency
c) Emergency battery is not battery (7.14.41)
connected 3) Replace emergency
battery if main supply has
been active more than 5
Data 1 hours and fault is still
Battery charging status in active (7.16.6)
percentage.
0 ... 100 %
Data2
battery
0 ... 120 (0 ... 12V), e.g.- 11.3V
–> Data2 = 113
1612 3 Car lights partly broken Car light(s) are partly broken. 1) Check car lights and
Car lighting is still working quite replace broken bulbs
well. (7.14.11)
Data 1
Car light status measured by
current in percentage of
remaining lights.
50 ... 80 %
1613 1 Car light failed All car lights are broken. No 1) Check that car light
lights in car. supply is active (7.14.10)
2) Check car lights and
Data 1 replace broken bulbs
The car light is permanently (7.14.11)
broken. Measured by current in
percentage of remaining lights.
0 ... 49 %

1614 1 Car door close end limit a) Obstacle prevents door to 1) Check landing door
stuck open adjustments (7.8.17)
b) Door mechanically stuck 2) Check that door
c) Door close end limit stuck operator is functioning
closed or bypassed properly (7.8.14)
d) Door open end limit stuck 3) Check that close end
closed (door fully open) limit is not overconnected
(7.8.7)
Data1: 4) Check open command
Floor number (Door side in sw signal on door operator
older than 12.0) (7.8.11)
Data2: open end limit signal
Door side (7.8.10)
1 = A-side 6) Check car door
2 = B-side operator cable
4 = C-side connections
8 = D-side 7) Reset fault by
switching elevator to RDF
Data3: (7.1.13)
Fault status
1 = fault is not stored into flash
memory
2 = fault is stored into flash
memory
1615 2 Door closing failed due a) Obstacle between doors 1) Check that there are
to broken safety device b) Car door lock mechanism is no obstacles preventing
not working properly door from closing (7.8.26)
c) Car door contact broken 2) Check car door
d) Car door contact cable contacts (7.8.1)
broken or not connected 3) Check coupler and
e) Car door close end switch door rollers (7.8.24)
broken 4) Check door operator
close end signal working
Data1: Floor number properly (7.8.4)
1 ... 250, 0x01 ... 0xfa 5) Check car door contact
cable (7.8.12)
Data2: Door side 6) Check close command
1 = A-side signal on door operator
2 = B-side (7.8.6)
4 = C-side 7) Check the lateral
8 = D-side movement of the car and
the condition and
Data3: Door reopening device adjustment of the roller
1 = door force limiter guides or sliding shoes
(7.14.21)

1616 3 Door does not open The door is not able to open for 1) Check door contacts
some unexpected reason. (7.8.3)
KCECCG has no permission to 2) Check door close end
open door. limit signals (7.8.5)
3) Check open command
Data 1 signal on door operator
Door side (7.8.11)
1 = A-door 4) Check door
2 = B-door mechanical operation
4 = C-door (7.8.15)
8 = D-door
Data 2
Broken device
1 = door zone missed
2 = HW problem
1617 2 Emergency Battery 1) Emergency battery wrongly 1) Check emergency

Wrong Polarity connected (plus and minus battery polarity
mixed) connections
2) Check the emergency
battery (7.14.41)
3) Replace emergency
battery
1620 1 Car Door Contact Stuck a) Car door contact stuck closed 1) Check that there is no
Closed or contact bypassed over connection on door
b) Door open end limit stuck circuit (7.3.10)
closed (door fully open) 2) Check car door
c) Front and rear door cables contacts (7.8.1)
cross connected (XS5/XS6) 3) Check car door contact
cable
Data1: 4) Check open command
Floor number, 1 ... 250, 0x01 ... signal on door operator
0xfa (7.8.11)
Data2: open end limit signal
Door side (7.8.10)
1 = A-side 6) Check that door
2 = B-side operator is functioning
4 = C-side properly (7.8.14)
8 = D-side
Data3:
Fault status
1 = fault is not stored into flash
memory
2 = fault is stored into flash
memory
Data4:
Missed contact
1 = door contact

1621 1 Landing Door Lock a) Landing door contact stuck 1) Check that there is no
Contact Stuck Closed closed or contact bypassed over connection on door
circuit (7.3.10)
Floor number, 1 ... 250, 0x01 ... contacts (7.8.2)
0xfa 3) Check open command
signal on door operator
Data2: (7.8.11)
Door side 4) Check door operator
1 = A-side open end limit signal
2 = B-side (7.8.10)
4 = C-side 5) Check that door
8 = D-side operator is functioning
properly (7.8.14)
Data3: 6) Check coupler and
Fault status door rollers (7.8.24)
1 = fault is not stored into flash 7) Incase of combination
memory of swing landing door and
2 = fault is stored into flash automatic car door
memory increase the parameter
574 -Door Lock Contact
Monitoring Time.
1630 4 Emergency Battery KCECCG has detected that 1) Check that car light
Stress Test Fault, battery is ageing supply is active (7.14.10)
Warning 2) Check the battery
Data 1 (7.14.41)
Battery charging status in
percentage.
0 ... 100 %
Data2
battery
0 ... 120 (0 ... 12V), e.g.- 11.3V
–> Data2 = 113
1631 2 Emergency Battery The main supply has been off 1) Check that car light
Stress Test Fault, Fatal too long or battery itself has supply is active (7.14.10)
aged and does not work 2) Check the battery
anymore. (7.14.41)
3) Replace battery if car
Data 1 light supply has been
Battery charging status in active more than 5 hours
percentage. (7.14.46)
0 ... 100 %
Data2
battery
0 ... 120 (0 ... 12V), e.g.- 11.3V
–> Data2 = 113

1632 4 Emergency Battery a) poor ventilation or heating of 1) Check ventilation or

Temperature Limit shaft heating of shaft.
b) poor ventilation of car top box 2) Check possible heat
sources affecting car top
box.
3) Check the emergency
battery (7.14.41)
1650 1 Door Operator Communication between 1) Check door operator

Communication Broken KCECCG and door operator control board cable
control board does not work. 2) Replace door operator
control board
Data1:
1 = A side, upper deck
2 = B side, upper deck
3 = C side, upper deck
5 = A side, lower deck
6 = B side, lower deck
7 = C side, lower deck
1692 1 Door operator - internal Door operator control board 1) Replace door operator
fault software intenal check failed control board
Data1:
Data2:
1 = Program execution stopped
2 = Erroneous value in RAM
memory
4 = Digital encoder supervision
8 = Board not enabled by
functional tester
16 = Functional tester

1693 2 Door operator - a) Someone is pushing the 1) Perform learning

movement direction doors in wrong direction
warning b) Learning does not match with
door type
Data1:
1694 1 Door operator - too high a) Short circuit in motor control 1) Check door operator
motor current motor cable and
Data1: connector
1 = A side, upper deck 2) Check door operator
2 = B side, upper deck motor
3 = C side, upper deck 3) Replace door operator
5 = A side, lower deck control board
6 = B side, lower deck 4) Replace door operator
7 = C side, lower deck motor
1695 1 Door operator - too high a) Too high friction in door 1) Check door
temperature mechanics mechanical operation
b) Too high door speed (7.8.15)
c) Too high ambient 2) Check correct door
temperature speed setting according
to panel mass
Data1: 3) Check the ambient
1 = A side, upper deck temperature
1696 2 Door operator - a) Reference switch alignment 1) Check reference switch

reference switch incorrect operation and alignment
b) Reference switch broken 2) Replace door operator
control board
Data1:

1697 1 Door operator - door a) Door mechanically stuck 1) Check door

does not move correctly b) Someone or something mechanical operation
prevents doors to move (7.8.15)
c) Door operator belt is slipping 2) Check that there are
or broken no obstacles preventing
d) Learning does not match with door from closing (7.8.26)
door type 3) Check door operator
f) Too high friction in door motor
mechanics 4) Check door operator
g) Voltage of the motor is encoder cable and
incorrect connector
h) Incorrect encoder behaviour 5) Perform learning
k) Motor stuck 6) Replace door operator
motor
Data1: side
Data2:
1 = Door does not move
2 = Absolute position exceeded
4 = Motor model angle
8 = No motor movement during
identification
16 = Erroneous movement
direction in coupler area
1698 1 Door operator - a) Malfunction in the door 1) Check door operator

motor/encoder operator motor motor
b) Malfunction in the supervision 2) Check door operator
of the control board motor cable and
c) Signals coming from encoder connector
are not correct 3) Check door operator
d) Malfunction in motor/encoder encoder cable and
temperature sensor connector
e) Problems in encoder 4) Replace door operator
connections motor
Data1: side
Data2:
1 = Erroneous motor detection
2 = Measured motor parameters
out of range
4 = Erroneous encoder Hall
pulses
8 = Motor voltage
16 = Motor resistance out of
range
32 = Encoder temperature
sensor
64 = Encoder not detected

1699 1 Door operator - control Door operator control board 1) Make power break
board internal supervision has (main switch) (11.1)
detected fault 2) Replace door operator
control board
Data1:
Data2:
1 = Current measurement offset
too big
2 = FLASH memory test failed
4 = EEPROM memory failed
8 = Close force potentiometer
broken
1700 2 Stuck car call button Car call button in defined floor is 1) Check mechanical
stuck. function of car call button
(7.9.2)
Data1: 2) Replace car call button
Floor number for the call button (7.9.4)
which is stuck
Floor 1 ... 250, 0x01 ... 0xfa
Data2:
Call side
0 = A-side
1 = B-side
2 = C-side
4 = D-side

1701 2 Stuck landing call button Landing call button in defined 1) Check mechanical
floor is stuck function of landing call
button (7.9.3)
Data1: 2) Replace landing call
Floor number for the call button button (7.9.5)
which is stuck
Floor 1 ... 250, 0x01 ... 0xfa
Data2:
Call side
0 = A-side
1 = B-side
2 = C-side
4 = D-side
Data3:
Call direction
1 = Down call
2 = Up call
Data4:
Call type
0 = Normal call
1 = FEB/FET call
2 = FPO/SGO call
4 = PRL call
8 = PRH call
1702 1 Start timeout The elevator has not been able 1) Check landing door
to start. adjustments (7.8.17)
2) Check operation of
Data1: landing door lock contact
Floor number, 1 ... 250, 0x01 ... (7.8.16)
0xfa 3) Check start permit
Data2: circuit and connections
Door side (7.2.1)
1 = A-side 4) Check parameter 1203
2 = B-side (A12)
4 = C-side
8 = D-side
Data3:
Sequence Number for failed
starts
1 ... 10
Data4:
Missing contact
1: Shaft door lock contact (H3)
is missing
2: Main safety output1 (MSO1)
is missing
is missing
8: Main Contactor Enabled
(MCE) is missing
16: Shaft/swing door contact
(H4) is missing

1703 1 Start failed a) Obstacle between doors 1) Check that there are
b) Landing door lock mechanism no obstacles preventing
is not working properly door from closing (7.8.26)
c) Landing door contact broken 2) Check landing door
adjustments (7.8.17)
Floor number, 1 ... 250, 0x01 ... contacts (7.8.2)
0xfa 4) Check parameter 1204
Data2: (A13)
Door side
1 = A-side
2 = B-side
4 = C-side
8 = D-side
Data3:
Sequence Number for failed
starts
1 ... 10
Data4:
Missing contact
1: Shaft door lock contact (H3)
is missing
is missing
is missing
8: Main Contactor Enabled
(MCE) is missing
16: Shaft/swing door contact
(H4) is missing
1706 3 Landing door lock Landing door lock does not get 1) Check landing door
timeout closed at starting in predefned adjustments (7.8.17)
time. 2) Check operation of
landing door lock contact
Data1: (7.8.16)
Floor number, 1 ... 250, 0x01 ...
0xfa
Data2:
Door side
1 = A-side
2 = B-side
4 = C-side
8 = D-side
Data3:
Number of door closing retrials
1 ... 10

1709 2 EBD device is broken EBD device is broken. 1) Check EBD (ERD)
Interface between KCECPUand device (7.14.6)
ERD device is not OK. 2) Check KCECPU XM2
connector if ERD device
Data1: is in use (7.6.18)
Floor number, 1 ... 250, 0x01 ...
0xfa
1710 2 EBD battery is empty EBD battery is empty. 1) Check EBD (ERD)
Interface between KCECPU and battery (7.14.7)
ERD device is not OK. 2) Check KCECPU XM2
connector if ERD device
Data1: is in use (7.6.18)
Floor number, 1 ... 250, 0x01 ...
0xfa
1712 4 Power up KCECPU has powered up. No actions needed
Data1:
Actual floor number at power up
1 ... 250, 0x01 ... 0xfa
1713 4 Power down Controlled power down with No actions needed

specified sequence done.
Data1:
Actual floor number at power
down
1 ... 250, 0x01 ... 0xfa
Data2:
Reason of Power down
1 = Voltage monitoring
2 = Watchdog service
3 = Reset request
1714 2 Ethernet cable Ethernet cable is disconnected Fault repair action for
disconnected during PCUI session. fault
ETHERNET_CABLE_DIS
Data1: CONNECTED
Floor number, 1 ... 250, 0x01 ...
0xfa
1716 4 PFD reversal Problem in power network 1) Check main power

supply. supply (13.4)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa

1717 1 PFD error Problem in power network 1) Check main power

supply. supply (13.4)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
1718 3 Rescue Brake Opening CPU has detected that RBO 1) Check the condition of
Device Warning device is not working correctly. RBO device
2) Check RBO batteries
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
Data2:
0 = RBO device failure
1 = RBO device not connected
1719 1 Rescue Brake Opening CPU has detected that RBO 1) Check the condition of
Device Fault device is not working correctly. RBO device
2) Check RBO batteries
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
Data2:
0 = RBO device failure
1 = RBO device not connected
1720 2 Swing door safety ray Landing/swing door is closed 1) Check that safety ray
broken and there is an obstruction in car device in car is working
which causes safety ray beam to properly (7.8.30)
be interrupted.
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
Data2:
Door side
1 = A-door
2 = B-door
4 = C-door
8 = D-door
Data3:
Door zone info
1 = Not at door zone
2 = accurate at floor level
3 = Below accurate floor level
4 = Above accurate floor level

1721 2 Machine room Sensor has recocnized too high 1) Check that
temperature too high temperature. temperature sensor in
machine room is working
Data1: properly (7.14.14)
Floor number, 1 ... 250, 0x01 ...
0xfa
1722 1 Cylinder limit switch fault 1) Pump is not working properly 1) Check that pump is
for Hydro 2) Up valve is badly adjusted working properly (7.15.5)
2) Check that up-valve is
working properly (7.15.8)
3) Check that cylinder
limit switch is working
properly (7.15.6)
1723 1 Top final limit fault for 1) Pump is not working properly 1) Check that pump is
Hydro 2) Up valve is badly adjusted working properly (7.15.5)
2) Check that up-valve is
working properly (7.15.8)
1724 1 iValve SMA fault iValve SMA supervision has 1) Check iValve operation
failed. SMA signal is not working (7.15.3)
as expected.
1725 2 Photocell Continuously 1) Photocell device is broken 1) Check that phocell

Uninterrupted 2) Photocell wiring mistakes on device is working
top of car correctly
2) Check photocell
Data1: electrification/wirings
Floor Number, 1 ... 250, 0x01 ... circuitry on car roof
0xfa
Data2:
Door side
1 = A-door
2 = B-door
4 = C-door
8 = D-door

1726 4 Landing Door Lock 1) Landing door lock is 1) Check landing door
Failed to Open mechanically broken contacts
2) Malfunction of landing door 2) Check door
lock electrification mechanical operation
3) Option board input is broken (7.8.15)
3) Check cabling of
Data1: Floor number, 1 ... 250, landing door locks
0x01 ... 0xfa
Data2: Door side
1 = A-door
2 = B-door
4 = C-door
8 = D-door
1727 4 Elevator Stopped 1) Elevator has stopped 1) Check drive stopping

Inaccurate at Door Zone inaccurate at door zone accuracy adjustments
2) Check magnet
Data1: installation (7.11.7)
Floor Number, 1 ... 250, 0x01 ... 3) Perform shaft setup (9)
0xfa
Data2:
Door side
1 = A-door
2 = B-door
3 = C-door
4 = D-door
Data3:
Stopping distance
0 - 127 mm
Data4:
Stopping location
0 = above floor level
1 = below floor level
1728 4 Elevator Stopped Out of 1) Elevator has stopped out of 1) No actions required
Door Zone door zone for some reason
Data1:
Floor Number, 1 ... 250, 0x01 ...
0xfa
Data2: Moving direction
0 = no dir
1 = down
2 = up
1729 2 Water sensor contact Water sensor contact has 1) Check pit for water
operated operated indicating that there is (7.14.19)
water in the pit. 2) Check that water
sensor contact is working
properly (7.14.20)

1730 1 Fatal start permit fault. Start permit circuit not operating 1) Check start permit
correctly during start circuit and connections
(7.2.1)
Data1: 2) Check that main
Floor number, 1 ... 250, 0x01 ... contactors open and
0xfa close correctly (7.14.22)
3) Check brake circuit
(7.14.1)
1731 4 KCECPU 24V Main KCECPU 24V Main Power has Check 24V Main Power
Power Lost lost supply circuit of KCECPU
1732 4 KCECPU 24V Shaft KCECPU 24V Shaft Power has Check 24V Shaft Power
Power Lost lost supply circuit of KCECPU
1733 4 Emergency Battery a) LON communication between 1) Check LON connection

Stress Test Timeout KCECPU and KCECCG does between KCECPU and
not work KCECCG
2) Keep elevator powered
Data1: reason at least 24 hours
0 = test was not started
1 = test result was not received
1736 1 Landing Door Lock 1) Landing door lock is 1) Check landing door
Failed to Close mechanically broken contacts
2) Malfunction of landing door 2) Check door
lock electrification mechanical operation
3) Option board input is broken (7.8.15)
3) Check cabling of
Data1: Floor number, 1 ... 250, landing door locks
0x01 ... 0xfa
Data2: Door side
1 = A-door
2 = B-door
4 = C-door
8 = D-door

1738 2 Earthquake Device a) Earthquake device has 1) Reset fault by

Relay Test Failed internal failure switching elevator to RDF
b) Wiring mistake or loose (7.1.13)
connection 2) Make power break
c) KCEOPT board is broken (main switch) (11.1)
3) Check earthquake
Data1: device wiring
Floor number, 1 ... 250, 0x01 ... 4) Replace KCEOPT
0xfa 5) Replace earthquake
Data2: Alarm non-latched relay device
0 = ok
1 = stuck closed
2 = stuck open
Data3: Trouble latched relay
0 = ok
1 = stuck closed
2 = stuck open
1739 2 Earthquake Device a) Internal failure in earthquake 1) Reset fault by

Failure device switching elevator to RDF
(7.1.13)
Data1: 2) Make power break
Floor number, 1 ... 250, 0x01 ... (main switch) (11.1)
0xfa 3) Check earthquake
device wiring
4) Replace earthquake
device
1740 3 Anti Creep Not Fully 1) Anti Creep device is stuck 1) Check anti-creep
Extended First Time mechhanically in retracted device operation (7.15.1)
position at least partly after lift 2) Check anti-creep
stops at floor level. device control wirings
(7.15.2)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
1741 1 Anti Creep Not Fully 1) Anti Creep device is stuck 1) Check anti-creep
Extended Second Time mechanically in retracted device operation (7.15.1)
position at least partly. Detected 2) Check anti-creep
at lowest floor after two device control wirings
consecutive drives. (7.15.2)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa

1742 3 Anti Creep not Fully 1) Anti Creep device is stuck 1) Check anti-creep
Retracted at Up Start mechanically at extended device operation (7.15.1)
position at least partly at up 2) Check anti-creep
starting phase. device control wirings
(7.15.2)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
1743 1 Anti Creep not Fully 1) Anti Creep device is stuck 1) Check anti-creep
Retracted at Down Start mechanically at extended device operation (7.15.1)
position at least partly at starting 2) Check anti-creep
phase. device control wirings
(7.15.2)
Data1:
Floor number, 1 ... 250, 0x01 ...
0xfa
1746 1 Hydro Oil Temperature Oil over temperature in hydro 1) Check the operation of
Too High cylinder. oil measurement sensor
(7.15.7)
Data1: 2) Check oil level in hydro
Floor number, 1 ... 250, 0x01 ... cylinder (7.15.4)
0xfa
1747 1 Elevator Movement a) car door contact bypass 1) Turn car door contact
Prevented switch on KCEFUI board is bypass switch on KCEFUI
active back to normal and check
that car door contact is
Data1: Reason working properly
1 = car door contact bypass
switch on KCEFUI board is 2) Take separate car door
active close limit switch in use
and set parameter to
follow it
1748 1 Door Type Mismatch a) MSC DIP switch number 3 or 1) Check DIP switch
4 is set wrongly settings on KCEMSC
(7.5.1.)
Data1: Reason 2) Perform shaft setup (9)
0 = MSC dip swith 3 doesn't
match with param ID 515
1 = MSC dip switch 4 doesn't
match with param ID 515
2 = MSC dip switch 3 and 4
doesn't match with param ID
515

1757 4 Trap Door Relay Failed a) Trap door supervison relay 1) Check that trap door
to Release doesn't release when elevator contact is working
enters to FRD phase II. properly
2) Reset fault by
Data1: switching elevator to RDF
Floor number, 1 ... 250, 0x01 ... (7.1.13)
0xfa 3) Make power break
(main switch) (11.1)
1758 1 Trap Door Open a) Trap door has been opened. 1) Check that there are
not unauthorized persons
Data1: on car roof
Floor number, 1 ... 250, 0x01 ... 2) Check that trap door
0xfa contact is working
properly
3) Reset fault by
(7.1.13)
4) Make power break
1759 1 Trap Door Relay Failed a) Trap door supervison relay 1) Check that trap door
To Energize doesn't work properly. contact is working
properly
Data1: 2) Reset fault by
Floor number, 1 ... 250, 0x01 ... switching elevator to RDF
0xfa (7.1.13)
3) Make power break
1760 1 Door Open Monitoring Emergency opening device 1) Check that there are
Triggered monitoring contact has opened not unauthorized persons
(landing door has been opened on car roof
by triangle key). 2) Check that emergency
opening device
Data1: monitoring contact is
Floor number, 1 ... 250, 0x01 ... working properly
0xfa 3) Reset fault by
(7.1.13)
1761 4 MAP Door Open MAP (Controller) door is open. 1) Close MAP (Controller)
door
2) Check wirings

1771 3 LON board input HW input broken or board 1) Check faulty board
malfunction failure. (Data1) (7.7.11)
Data1: Node Id
1 = mul
2 = cob
3 = opt
4 = pio
5 = fcb
6 = fob
7 = dop
8 = din
9 = ccg
10 = eid
Data2: Input Index
1775 1 Elevator in safe mode Elevator is in Safe mode since 1) Check all safety
the fault that requires manual system faults in fault log
reset has been active for more to investigate which fault
than 10 hours. has caused Safe mode
activation
and after that make
manual reset with RESET
button on KMI
1799 1 Self check mode stuck. TTS node change Boards in 1) Check that main stop
TTS network switch is not active
(7.3.20)
Data1: 2) Make manual reset
Floor number, 1 ... 250, 0x01 ... with RESET button on
0xfa KMI (11.2)
Data2: 3) Make power break
TTS network index (main switch) (11.1)
1 = Self check mode stuck 4) Check boards in TTS
reported by MSC TTS1 network (7.5.3)
2 = Self check mode stuck
reported by MSC TTS2
1806 1 Fireman COP a) Incorrect number of COP(s) 1) Check DIP switch

Configuration Mistake configured as fireman COP setting on KSSMUL
2) Check elevator Fire
Data1: Reason parameter settings
0 = no fire COP found
1 = too many fire COPs found
Data2: Side
0=A
1=B
2=C
3=D

1807 4 Elevator Parameter Software detected conflict 1) Check and correct

Mismatch between elevator parameter elevator parameter
values setting
a) Lowest floor parameter value
is higher than main floor or
return floor parameter value
b) Highest floor parameter value
is lower than main floor or return
floor parameter value
Data1: Compared parameter

Data2: Conflicting parameter
1 = Lowest floor
2 = Highest floor
3 = Main floor
4 = PAD floor
5 = FID return floor
6 = FRD return floor
7 = WSC return floor
1808 1 TTS protocol version KCECPU's TTS protocol version 1) Check TTS protocol
mismatch does not match to MSC's TTS version parameter value
protocol version. (A19)
2) Replace boards in the
Data1: system to match correct
MSC TTS-1 protocol version TTS protocol version
Data2: (14.10)
MSC TTS-2 protocol version 3) Make power break
Data3: (main switch) (11.1)
CPU TTS protocol version
1809 1 Incompatible KCECPU Wrong AVR software version 1) Replace KCECPU

TTS AVR SW downloaded to the board. board (14.18)
Data1: installed CPU TTS-1

AVR major version
Data2: installed CPU TTS-2
AVR major version
Data3: MSC TTS-1 protocol
version
Data4: MSC TTS-2 protocol
version

1812 4 Wrong Board Assembly a) Board assembly has changed 1) Check boards in LON
in LON Network after roll call network (7.4.3)
b) Board is connected wrongly in 2) Perform Roll Call
network (14.7)
c) Board is broken
Data1: Network info

1 = Fault in CAR1 network
3 = Fault in MR network
4 = Fault in Shaft network
Data2: Board index in Roll call

chain
1 ... 250, 0x01 ... 0xfa
1813 4 Roll Call Failed Missing boards in LON network 1) Check boards in LON
network (7.4.3)
Data1: Network info 2) Perform Roll Call
1 = Fault in CAR1 network (14.7)
3 = Fault in MR network
4 = Fault in Shaft network
1814 1 Drive unit fault Drive system internal failure. 1) Check the Yaskawa
alarm polarity parameter
1213 (A18)
2) Check drive unit
(7.10.3)
3) Check cables between
controller and drive unit
(7.6.10)
1815 3 Short power failure Unstabile power supply. 1) Check main power
supply (13.4)
2) Check 24V power
3) Check XM4 power
(13.1)

1816 3 Extra LON board in New LON board has been 1) Perform Roll Call
network found added to the working system but (14.7)
new Roll Call has not been
done.
Data1:
Name of extra board in network
1 = extra mul
2 = extra cob
3 = extra opt
4 = extra pio
5 = extra fcb
6 = extra fob
7 = extra dop
8 = extra din
9 = extra ccg
10 = extra eid
11 = extra ebd
Data2:
Side of extra board in network
0 = A-side
1 = B-side
2 = C-side
Data3:
Floor number of extra board in
network
1 ... 250, 0x01 ... 0xfa
1817 3 LON board SW version New LON board has been 1) Perform Roll Call
mismatch added to the working system but (14.7)
new Roll Call has not been
done.
Data1:
Name of mismatch node
1 = cop
2 = opt
3 = pio
4 = fcb
5 = fob
6 = dop
7 = din
Data2:
Side of mismatch node
0 = A-side
1 = B-side
2 = C-side
Data3:
Floor index of mismatch node
1 ... 250, 0x01 ... 0xfa

1818 1 Door opening failed too Door has failed to open 1) Check door contacts
many times in (7.8.3)
consecutive drives. Data1: 2) Check door close end
Floor number, 1 ... 250, 0x01 ... limit signals (7.8.5)
0xfa 3) Check open command
Data2: signal on door operator
Door side (7.8.11)
0 = A-side 4) Check door
1 = B-side mechanical operation
2 = C-side (7.8.15)
4 = D-side
1819 3 LWD device broken LWD device is broken or it's not 1) Check the operation of
calibrated correctly. LWD device (7.14.9)
1820 1 Drive communication Serial RS485 cable between 1) Check LON serial
broken KCECPU and drive unit is communication cable
broken. between KCECPU and
Drive unit is broken. drive (7.4.4)
2) Replace KCECPU
board (14.18)
1821 1 Terminal floor Terminal foor deceleration 1) Drive elevator to both

deceleration magnet magnet installed wrongly or terminal floors (no RDF)
missing dropped. (7.14.42)
2) Check terminal floor
Data1: Terminal floor info deceleration magnets
1 = bottom (7.11.5)
2 = top 3) Perform shaft setup (9)
1 = down
2 = up
1822 1 Shaft magnet missing Shaft magnet installed wrongly 1) Check magnets
or dropped. (7.11.1)
Data1: Floor type
0 ... 32
Data2: Floor number
1 ... 250, 0x01 ... 0xfa
Data3: Floor side
0 = A-side
1 = B-side
2 = C-side
4 = D-side
1 = down
2 = up

1823 1 Several shaft magnets Shaft magnets installed wrongly 1) Check magnets
missing or dropped. (7.11.1)
Data1: Number of missed
magnets
1 ... n
1 = down
2 = up
Data3: Floor number of first
missing magnet
1 ... 250, 0x01 ... 0xfa
Data4: floor number of last
missing magnet
1 ... 250, 0x01 ... 0xfa
1824 2 Position counting failed KCECPU doesn't get car 1) Check KCEDZS and
position information correctly magnet alignment
from KCEDZS or MCU has lost (7.12.1)
it's position. 2) Check magnet
installation (7.11.7)
Data1: Previous known floor 3) Perform shaft setup (9)
number
1 ... 250, 0x01 ... 0xfa
1825 1 RFID data missing from Door zone magnet installed 1) Check KCEDZS and
magnet wrongly or problems in magnet alignment
KCEDZS. (7.12.1)
2) Check magnet
Data1: installation (7.11.7)
Floor number, 1 ... 250, 0x01 ... 3) Perform shaft setup (9)
0xfa
1826 1 Setup terminal floor fault Terminal floor magnet installed 1) Check KCEDZS and
wrongly or dropped. magnet alignment
(7.12.1)
Data1: Terminal floor info 2) Check magnet
1 = bottom installation (7.11.7)
2 = top 3) Perform shaft setup (9)
Data2: Reason
1 = magnet missing
2 = magnet installed in wrong
floor
3 = too many magnets found

1827 1 Setup terminal Terminal floor deceleration 1) Check KCEDZS and

deceleration fault magnet installed wrongly or magnet alignment
dropped or installed in wrong (7.12.1)
floor. 2) Check magnet
installation (7.11.7)
Data1: Terminal floor info 3) Perform shaft setup (9)
1 = bottom
2 = top
Data2: Reason
1 = magnet missing
floor
3 = too many magnets found
side
1828 1 Setup magnet fault Magnet installed wrongly or 1) Check KCEDZS and
dropped or installed in wrong magnet alignment
floor (7.12.1)
Data1: Magnet type 2) Check magnet
1 = deceleration magnet installation (7.11.7)
2 = floor magnet 3) Perform shaft setup (9)
Data2: expected floor number
Floor number, 1 ... 250, 0x01 ...
0xfa
1829 1 Setup invalid data fault Magnet not installed properly. 1) Check KCEDZS and
KCEDZS not working properly. magnet alignment
(7.12.1)
Data1: Data error 2) Check magnet
1 = could not interpret RFID data installation (7.11.7)
2 = data validation error 3) Perform shaft setup (9)
1830 1 LON communication KCECPU internal supervision 1) Make power break

error has detected a fault. (main switch) (11.1)
KCECPU board broken or L2 2) Replace KCECPU
software corrupted. board (14.18)
1831 3 LON network error Problems is network detected 1) Check earthings (7.6.7)
1% of messages are lost. 2) Check termination
resistors (7.4.7)
Data1: 3) Check LON serial
1 = CRC, checksum error communication cables
2 = BL, too high traffic (7.4.1)

1832 3 Nameplate CRC error in Board is broken or TTS cable 1) Check TTS cables and
TTS connector is loose connectors (7.5.4)
Data 1:
0 = unknown
1 = KCEMSC-1
2 = KCEMSC-2
3 = KCEDZSA-1
4 = KCEDZSA-2
5 = KCEDZSB-1
6 = KCEDZSB-2
7 = KCEDZSC-1
8 = KCEDZSC-2
9 = KCEDZSD-1
10 = KCEDZSD-2
11 = KCECCG-1
12 = KCECCG-2
13 = KCECCG2-1
14 = KCECCG2-2
1833 4 Non service warning KCECPU has noticed abnormal 1) Switch elevator to RDF
behavior in control system. and back to NORM on
KMI (7.1.5)
Data1: Logic status 2) Make power break
Data2: floor number (main switch) (11.1)
1 ... 250, 0x01 ... 0xfa
Data3: collection direction
0 = no dir
1 = down
2 = up
Data4: destination floor
1 ... 250, 0x01 ... 0xfa
1834 2 Non service fault KCECPU has noticed abnormal 1) Switch elevator to RDF
behavior in control system. and back to NORM on
KMI (7.1.5)
Data1: Logic status 2) Make power break
Data2: floor number (main switch) (11.1)
1 ... 250, 0x01 ... 0xfa
Data3: collection direction
0 = no dir
1 = down
2 = up
Data4: destination floor
1 ... 250, 0x01 ... 0xfa

1835 2 KCECCG door Wiring mistake/problem 1) Check travelling cable

communication failure between KCECPU and (7.6.4)
KCECCG boards. 2) Perform Roll Call
KCECPU or KCECCG board is (14.7)
broken. 3) Check change board
Connector is broken. LED on KCECCG board
(7.7.5)
4) Replace KCECCG
board (14.16)
1836 4 Terminal floor magnet 1) Terminal floor magnet is 1) Check terminal floor
missing missing or installed incorrectly magnets (7.11.4)
2) Final limit has activated 2) Check final limit
incorrectly middle of the shaft. magnets (7.11.6)
Data1: Terminal floor info

1 = bottom
2 = top
3 = bottom or top
1839 1 KCEMSC missing from Communication betwen 1) Check TTS-1 cable

TTS-1 KCECPU and KCEMSC in TTS- and connectors between
1 network is broken KCECPU and KCEMSC
b) Cable is broken or 2) Make full power break
disconnected with battery disconnected
(14.6)
3) Replace KCEMSC
board (14.26)
1840 1 KCEMSC missing from Communication betwen 1) Check TTS-2 cable

TTS-2 KCECPU and KCEMSC in TTS- and connectors between
2 network is broken KCECPU and KCEMSC
b) Cable is broken or 2) Make full power break
disconnected with battery disconnected
(14.6)
3) Replace KCEMSC
board (14.26)

1841 3 Errors in TTS-1 1) Board is broken 1) Check failed board

2) TTS cable connector is loose condition (Data1) (7.7.6)
Data1: connectors (7.5.4)
Number of CRC errors
Note: value is 255 if more than
255 CRC errors have occured
Data1:
1 = KCEDZS A
2 = KCEDZS B
4 = KCEDZS C
8 = KCEDZS D
16 = KCECCG-1
32 = KCECCG-2
64 = Motion control
128 = KCEMSC
256 = KCEPVSC
1842 3 Errors in TTS-2 1) Board is broken 1) Check failed board

2) TTS cable connector is loose condition (Data1) (7.7.6)
Number of CRC errors connectors (7.5.4)
Note: value is 255 if more than
255 CRC errors have occured
Data1:
1 = KCEDZS A
2 = KCEDZS B
4 = KCEDZS C
8 = KCEDZS D
16 = KCECCG-1
32 = KCECCG-2
64 = Motion control
128 = KCEMSC
256 = KCEPVSC

1844 2 Relevelling failed Some problems with drive 1) Check drive

adjustments or KCE-drive parameters (A1)
interface. 2) Check magnet
Data1: Floor number installation (7.11.7)
1 ... 250, 0x01 ... 0xfa
Data2: failed relevelling start
count
0 ... 15
Data3: failed relevelling run
count
0 ... 15
Data4: total attempt count
0 ... 15
1845 2 Too many relevelling Some problems with drive 1) Check drive
attempts adjustments or KCE-drive parameters (A1)
interface. 2) Check magnet
Data1: Floor number installation (7.11.7)
1 ... 250, 0x01 ... 0xfa
Data2: failed relevelling start
count
0 ... 15
Data3: failed relevelling run
count
0 ... 15
Data4: total attempt count
0 ... 15
1846 2 Group Communication a) Communication to group 1) Check LON serial

Failed board (KCEGC) is broken communication cable
between KCECPU and
KCEGCL (7.4.5)
2) Check configuration
parameters (A8)
3) Replace defective
board (14.11)
1847 2 IP Address Conflict a) Multiple devices in network 1) Check network settings

with same IP address 2) Check lift and group ID
parameters
2) Make power break
1848 1 Door and floor sides Door type parameter settings do 1) Check door type
mismatch. not match for floor sides in the parameter (A3)
building. 2) Set door type
parameter correctly
through UI (A4)

1849 4 Elevator parameter not KCECPU internal fault. 1) Check parameter

found Corrupted flash memory or through UI (A14)
wrong parameter file in use. 2) Download new
parameter file if
Data1: Parameter ID (bits 24 to parameter does not exist
31) (A5)
Data2: Parameter ID (bits 16 to
23)
Data3: Parameter ID (bits 8 to
15)
Data4: Parameter ID (bits 0 to 7)
1853 4 Internal supervision has Unexpected noise in TTS

detected fault network. Or faults coming very
early at boot up time. A problem
in the initialization sequence.
Data1: Fault that system was

trying to log (bits 8 to 15)
Data2: Fault that system was
trying to log (bits 0 to 7)
Data3: Fault log index counter
(bits 8 to 15)
Data4: Fault log index counter
(bits 0 to 7)

1854 4 Lift parameters reset Parameters can't be loaded to 1) Restore parameters

flash memory. from backup (A7)
2) Set parameters
Data1: parameter file read fail manually from UI (A21)
reason 3) Perform shaft setup (9)
0 = file was not found
1 = file was found but corrupt
2 = file passed sanity checks but
contained no parameters
Data2: parameter file read fail

details
0 = file not recognized
1 = header crc mismatch
2 = content crc mismatch
3 = signature mismatch
4 = unsupported content version
Data3: backup file read fail

reason
0 = file was not found
1 = file was found but corrupt
2 = file passed sanity checks but
contained no parameters
Data4: backup file read fail

details
0 = file not recognized
1 = file header crc mismatch
2 = file content crc mismatch
3 = file signature mismatch
4 = file unsupported content
1855 4 KDSI2 CRC Error Rate version
Drive serial link cable between 1) Check LON serial
CPU and drive is partly broken communication cable
Loose connector of drive serial between KCECPU and
cable drive (7.4.4)
Poor groundings 2) Check earthings (7.6.7)
1856 4 Configuration Write Error Internal defect 1) Make power break

2) Repeat intended
actions (e.g. SW
download) (7.14.45)
1857 4 Lift parameter save Parameter saving to flash failed 1) Check parameter
failed due to power lost from CPU values changed before
CPU reboot (A15)
2) If paramerers are not
correct, change
parameter values again
(A20)

1858 4 SW boot from wrong Internal fault. Downloaded 1) Check that new
partition application SW binary is application SW binary is
corrupted. correct one
2) Download SW again
1859 4 Controller backup a) Invalid backup file 1) Restore valid backup

restore failed b) Sending backup file to and power cycle
controller failed 2) Adjust configuration
c) Internal SW fault manually and power cycle
Data1: error type

1 = file checksum error
2 = internal SW error
3 = file corrupt
4 = missing required data
5 = wrong product
6 = flash write error
1860 1 Missing Initial LWD 1) Wiring mistake/problem 1) Check travelling cable

between KCECPU and (7.6.4)
2) KCECPU or KCECCG board (14.7)
is broken. 3) Check change board
3) Connector is broken. LED on KCECCG board
(7.7.5)
4) Replace KCECCG
board (14.16)
1861 1 Missing Initial Door 1) Wiring mistake/problem 1) Check travelling cable

States between KCECPU and (7.6.4)
(7.7.5)
4) Replace KCECCG
board (14.16)
6) Check Door Type
parameter

1862 1 Missing Initial CCG 1) Wiring mistake/problem 1) Check travelling cable

Status between KCECPU and (7.6.4)
(7.7.5)
4) Replace KCECCG
board (14.16)
6) Check Door Type
parameter
1863 1 Missing Initial Car 1) Wiring mistake/problem 1) Check travelling cable

Network Status between KCECPU and (7.6.4)
(7.7.5)
4) Replace KCECCG
board (14.16)
1865 4 KCEAPM missing a) Incorrect IP settings 1) Check IP settings

b) Ethernet cable disconnected 2) Check ethernet cable
connections
1869 4 Could not read 1)Reading from flash failed No user actions. Auto
Powerdown Data 2)Old data read from Flash recovery during next
bootup
1870 1 Non Genuine Board 1) Board not detected as KONE 1) Install KONE genuine
Found genuine board board (Data1) (14.4)
Data1: Board type
1 = MSC
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
Data2: Error mode

0 = Challenge failure
1 = Sequence failure

1871 1 Paired Board Mismatch 1) Board is paired to another 1) Replace board (Data1)
elevator. with board paired to this
elevator (14.8)
Data1: Board type 2) Install unpaired board
1 = MSC and perform pairing (14.6)
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
1872 1 Required Board Not 1) Required board is not found 1) Install required board
Found (Data1) (14.5)
Data1: Board type
1 = MSC
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
1873 1 Unpaired Board Found 1) Unpaired spare part has 1) Perform board pairing
installed (14.7)
Data1: Board type

1 = MSC
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS

1874 1 Pairing Operation Failed 1) Communication between 1) Make power break

CPU and slave board does not (main switch) (11.1)
work. 2) Check connection
2) Slave board HW failure between CPU and slave
board (7.6.1)
Data1: Board type 3) Replace failed slave
1 = MSC board (Data1) (14.13)
2 = DZSA 4) Perform shaft setup (9)
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
Data2: Error type code

1 = Site data creation failed
1875 1 KEN missing 1) KEN has not been set 1) Set KEN to KCECPU
board (14.27)
2) Install KEN tailored
KCECPU board (14.3)
1876 1 KEN Mismatch 1) KCECPU KEN doesn't match 1) Replace KCECPU

to KEN of other boards board with correct KEN
(14.19)
2) Install blank KCECPU
board and set elevator
specific KEN (14.2)
1877 1 KEN corrupt KEN data has been corrupted 1) Replace KCECPU
and cannot be loaded from board (14.18)
either primary or backup
storage.

1878 1 Pairing data corrupt Data corruption on slave node. 1) Replace defective
board (Data1) (14.12)
Data 1: Board type
1 = MSC
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
1879 1 Time data corrupted. Data corruption. 1) Replace KCECPU

board (14.18)
1880 1 Duplicate board identifier 1) Non genuine board Change board. Duplicate
2) Manufacturing error boards are indicated by
data.
Data 1: Board type
1 = MSC
2 = DZSA
3 = DZSB
4 = DZSC
5 = DZSD
6 = CCG1
7 = CCG2
8 = APM
9 = Drive
10 = Group
11 = KCECPU
12 = ABS
1881 1 KCECPU authentication 1) Manufacturing error 1) Power cycle

chip failure 2) Authentication chip 2) Change board
malfunction
Data1: failure type

0 = Failed to determine
authentication chip type
1 = Authentication chip not
found
2 = Serial number
3 = Data

1882 1 KCECPU electronic 1) Manufacturing error 1) Power cycle

nameplate failure 2) Flash memory corruption 2) Change board
Data1: failure type

1 = Master barcode error
2 = Slave barcode error
3 = Module barcode error
1890 2 Non Genuine Group 1) Board not detected as KONE 1) Install KONE genuine
Controller Found genuine board board (Data1) (14.4)
1891 1 Pairing with Group 1) Communication between 1) Make power break

Controller Board Failed CPU and slave board does not (main switch) (11.1)
work. 2) Check connection
2) Slave board HW failure. between CPU and slave
board (7.6.1)
3) Replace failed slave
board (Data1) (14.13)
1899 1 No Service (Only Lift is not able to serve calls Check other fault codes.
available in KRM) based on other active fault
codes.
1900 2 Device Certification 1) Wrong configuration Check parameters 721

Failed 2) Device certification service DCI host and 722 DCI
unavailable at connected port
address
3) Ethernet communication
broken
Data1: error type

0 = Device certification interface
configuration missing
1 = Connection to device
certification interface failed
2 = Certification failed
1901 2 MQTT Connection Failed 1) Wrong configuration Check parameters 723

2) MQTT service unavailable at MQTT host and 724
connected address MQTT port
3) Ethernet communication
broken
Data1: error type

0 = MQTT service configuration
missing
1 = Connection to MQTT service
failed
2 = Certificate not accepted by
MQTT service
3 = Other error

2000 1 Missing COP KCECPU cannot see COP in 1) Check cables between
LON network KCECCG and KCECOP
(7.6.3)
Data 1: Board index 2) Check travelling cable
1 ... 250, 0x01 ... 0xfa (7.6.4)
Data 2: Board side
0 = A-side
1 = B-side
2 = C-side
Data 3: Board deck
0 = lower deck
1 = upper deck
2001 2 Missing OPT KCECPU cannot see KCEOPT 1) Check DIP switch
in LON network settings on KCEOPT
(7.13.2)
Data 1: Board index 2) Check wiring XO2 to
1 ... 250, 0x1 ... 0xfa option board (7.6.13)
Data 2: Board side 3) Perform Roll Call
0 = A-side (14.7)
1 = B-side 4) Board failure (Data1)
2 = C-side (7.7.10)
Data 3: Board deck
0 = lower deck
1 = upper deck
2002 2 Missing PIO KCECPU cannot see KCEPIO in 1) Check wiring XO2 to
LON network PIO board (7.6.14)
2) Check DIP switch
Data 1: Board index settings on KCEPIO
1 ... 250, 0x01 ... 0xfa (7.13.3)
Data 2: Board side 3) Perform Roll Call
0 = A-side (14.7)
1 = B-side 4) Board failure (Data1)
2 = C-side (7.7.10)
Data 3: Board deck
0 = lower deck
1 = upper deck
2003 2 Missing FCB KCECPU cannot see FCB in 1) Check wiring XS2 to
LON network FCB board (7.6.15)
2) Check FCB side
Data 1: Board index (floor jumper (7.9.6)
number) 3) Perform Roll Call
1 ... 250, 0x01 ... 0xfa (14.7)
4) Board failure (Data1)
Data 2: Board side (7.7.10)
0 = A-side
1 = B-side
2 = C-side

2004 2 Missing FOB KCECPU cannot see FOB in 1) Check FOB wirings in
LON network shaft bundle (7.9.1)
2) Perform Roll Call
Data 1: Board index (floor (14.7)
number)
1 ... 250, 0x01 ... 0xfa
Data 2: Board side

0 = A-side
1 = B-side
2 = C-side
2007 2 Missing FOBG12 Node supervision lost the node 1) Check FOB wirings in
shaft bundle (7.9.1)
Data 1: Node index (floor 2) Perform Roll Call
number) (14.7)
1 ... 250, 0x01 ... 0xfa = floor
number
Data 2: Node side

0 = A-side
1 = B-side
2 = C-side
2008 2 Missing EBD Node supervision has lost EBD 1) Check EBD wirings
board from network. (7.14.8)
(14.7)
2009 2 Missing ACU Node supervision has lost ACU 1) Check ACU wirings
board from network. (7.14.8)
Data 1: Board index (14.7)
1 ... 250, 0x01 ... 0xfa
Data 2: Board side
0 = A-side
1 = B-side
2 = C-side
Data 3: Board deck
0 = lower deck
1 = upper deck
2010 2 Missing CCG KCECPU cannot see KCECCG 1) Check travelling cable
in LON network (7.6.4)
Data1: deck info (14.7)
0 = lower deck is missing 3) Replace KCECCG
1 = upper deck is missing board (14.16)
Data2: detection method
0 = fault detected by node
supervision
1 = fault detected by roll call

number) (14.7)
1 ... 250, 0x01 ... 0xfa = floor
number
Data 2: Node side

0 = A-side
1 = B-side
2 = C-side
number) (14.7)
1 ... 250, 0x01 ... 0xfa = floor
number
Data 2: Node side

0 = A-side
1 = B-side
2 = C-side
2030 4 Missing board in LON At least one LON board is 1) See other missing
network missing in network. board fault codes ()
2) Check LON serial
Data 1: Type of first missing communication cables for
board missing board (7.4.2)
1 = mul, 2 = cob, 3 = opt, 4 = 3) Check boards in LON
pio, 5=fcb, 6=fob, network (7.4.3)
7 = dop, 8=din, 9=ccg, 10=eid, 4) Perform Roll Call
11= ebd, 12 = cib (14.7)
Data 2: Board index (floor
number)
1 ... 250, 0x01 ... 0xfa
Data 3: Board side
0 = A-side
1 = B-side
2 = C-side
Data 4: Board deck
0 = lower deck
1 = upper deck

2031 3 Missing boards in LON Several (ten or more) LON 1) Check LON serial
network boards are missing in network. communication cables for
missing board (7.4.2)
Data1: Type of first missing 2) Check boards in LON
node network (7.4.3)
1 = mul, 2 = cob, 3 = opt, 4 = 3) Perform Roll Call
pio, 5=fcb, 6=fob, (14.7)
7 = dop, 8=din, 9=ccg,
10=eid, 11=ebd, 12=cib
Data2: Start floor for missing
boards
1 ... 250, 0x01 ... 0xfa
Data3: End floor for missing
boards
1 ... 250, 0x01 ... 0xfa
Data4: Number of missing
boards in shaft network
1 ... n
2032 4 Duplicated LON nodes in The LON boards planned to be 1) The LON boards
network work as parallel have been planned to be work as
configured wrongly. parallel must be
configured again (7.4.6)
Data1: Board type 2) Perform Roll Call
1 = mul, 2 = cob, 3 = opt, 4 = (14.7)
pio, 5=fcb, 6=fob,
7 = dop, 8=din, 9=ccg, 10=eid,
11=ebd, 12 = cib
Data2:
MUL/COB/CIB/EBD/CCG -
Board index
OPT/PIO -Board (dip switch)
index
FCB/FOB/DOP/DIN/EID -Board
floor number
Data3: Number of dublicated
nodes
1 ... 15
Data4: Network ID
0 = Non categorized
4 = Shaft LON
5 = Machine room LON
6 = Car upper deck LON (single
car)
7 = Car lower deck LON (double
deck)

2033 4 LON node busy LON node data queue is full due 1) Make power break
to high LON traffic. (main switch) (11.1)
2) Check LON serial
Data1: Node Id communication cables
1 = mul, 2 = cob, 3 = opt, 4 = (7.4.1)
pio, 5=fcb, 6=fob, 3) Check boards in LON
7 = dop, 8=din, 9 = ccg, 10 = network (7.4.3)
eid, 11 = ebd, 12 = cib 4) Replace defective
Data2: Node (dip switch) index board (Data1) (14.12)
Data3: Network ID
2034 4 Obsolete LON Node KCECPU has recogniced 1) Remove or replace

Found unsupported LON board in unsupported LON boards
system. from system.
Data1: Node Type 2) Make new Roll Call
1 = MUL
2 = FCB
3 = FOB
4 = COB
5 = CEB
6 = OPT
7 = EID
8 = PIO
2301 3 Magnet RFID failure RFID tag in position magnet is 1) Check KCEDZS and
faulty magnet alignment
(7.12.1)
2) Check position
magnets (7.11.3)
(7.11.14)
2302 1 Faulty magnet a) Magnet installed upside down 1) Check magnet

b) Magnet programming error installation (7.11.7)
(7.11.14)
2303 1 Unrecognized magnet a) Magnet has been added 1) Perform shaft setup (9)
without making setup 2) Replace faulty magnet
b) Damaged magnet (7.11.14)
2307 1 Software version failure Internal supervision has 1) Make manual reset
on KCEDZS detected fault. with RESET button on
KMI (11.2)
(14.20)

2308 4 Serial communication a) Loose TTS cable connection, 1) Check TTS cables and
failure on KCEDZS plug not fully plugged in to the connectors (7.5.4)
connector 2) Replace faulty board
b) Damaged TTS cabling on TTS (may be any
c) TTS cables run through board connected to TTS)
potential EMC noise sources (14.14)
d) Damaged board (could be
any board connected to TTS
network)
2309 1 Magnet upside down a) Magnet is installed upside 1) Turn magnet to correct
down direction (7.11.16)
b) Gap between the magnet and 2) Replace faulty magnet
KCEDZS is too small (7.11.14)
c) Faulty magnet 3) Perform shaft setup (9)
2311 2 Magnet reading failure a) Incorrect installation of 1) Check KCEDZS and

magnet magnet alignment
KCEDZS on car roof 2) Check that there are
c) Magnetized object or foreign no magnetic objects
magnetic field close to magnet nearby KCEDZS (7.12.2)
line 3) Check that KCEDZS is
d) Faulty magnet working properly at some
e) Faulty door zone sensor other floor (7.12.3)
(7.11.14)
(14.20)
2312 3 Unknown magnet type Faulty magnet 1) Replace faulty magnet

(7.11.14)
2313 1 Duplicate tag UID a) Gap between the magnet and 1) Replace magnet with
KCEDZS is too small duplicate UID (7.11.15)
b) Two magnets with identical 2) Perform shaft setup (9)
RFID UID installed in the shaft.
Data 1:
Position target index of the
duplicate ID
Data 2:
Target type of the duplicate ID

2314 1 Terminal floor magnet Terminal floor magnet was not 1) Replace faulty magnet
missing found. (7.11.14)
Data 1:
1 = Top floor
2 = Bottom floor
2315 1 Wrong driving direction a) Terminal floor or final limit 1) Check terminal floor
during setup magnets installed at the wrong magnets (7.11.4)
end of the shaft 2) Check final limit
b) Drive is rotating motor to magnets (7.11.6)
wrong direction 3) Check motor rotating
direction using RDF
(7.14.18)
4) Check motor wiring
(7.14.17)
2318 1 Magnets too close to a) The gap between position 1) Increase distance
each other magnets is too small between magnets
b) Foreign magnetic field or (7.11.9)
magnetized object in the shaft 2) Remove foreign
magnetized object from
the shaft (7.14.44)
2319 1 Insufficient magnetic a) Magnet is too far from 1) Check KCEDZS and
field from position KCEDZS magnet alignment
magnet b) Weak magnet (7.12.1)
c) Faulty KCEDZS 2) Replace faulty magnet
(7.11.14)
(14.20)
2320 1 KCEDZS calibration data KCEDZS calibration data 1) Make manual reset
corrupted corrupted with RESET button on
KMI (11.2)
(14.20)
2321 1 Calibration missing in Calibration missing in KCEDZS 1) Make manual reset

KCEDZS with RESET button on
KMI (11.2)
(14.20)

2322 1 KCEDZS calibration data KCEDZS calibration data 1) Make manual reset
validation error validation error with RESET button on
KMI (11.2)
(14.20)
2325 1 KCEDZS board failure - Internal supervision has 1) Make manual reset
Hall sensor stuck detected fault. with RESET button on
KMI (11.2)
(14.20)
Internal communication detected fault. with RESET button on
KMI (11.2)
(14.20)
2333 3 KCEDZS connection a) KCEDZS connected to wrong 1) Check KCEDZS cable

failure connector on KCECCG and connectors (7.12.4)
b) Loose connection on
KCEDZS cable
c) Cable between KCEDZS and
KCECCG defected
2334 1 KCEDZS side changed Side A KCEDZS connected to 1) Check KCEDZS cable
side B connector on KCECCG and connectors (7.12.4)
or vice versa. 2) Perform shaft setup (9)
2336 4 KCEDZS board failure - a) Too small gap between 1) Replace KCEDZS unit
Hall sensor pair KCEDZS and magnet (14.20)
comparison b) Board is broken
2337 1 KCEDZS board failure - a) Too small gap between 1) Make manual reset
Faulty magnet sensor KCEDZS and magnet with RESET button on
b) Board is broken KMI (11.2)
2) Check KCEDZS and
magnet alignment
(7.12.1)
(14.20)

2339 1 KCEDZS 24 V power KCEDZS has detected too low 1) Check that all required
supply failure or too high supply voltage 24VDC powers are
installed (13.5)
3) Check 24V power
(14.20)
2340 1 KCEDZS board failure - Internal supervision has 1) Check 24V power
5 V power supply detected fault. supply and cables (13.2)
KMI (11.2)
(14.20)
3.3 V power supply detected fault. supply and cables (13.2)
KMI (11.2)
(14.20)
Reciprocal detected fault. with RESET button on
(14.20)
3 V reference voltage detected fault. supply and cables (13.2)
KMI (11.2)
(14.20)
2345 3 KCEDZS electronic Internal supervision has 1) Make manual reset

nameplate missing detected fault. with RESET button on
KMI (11.2)
(14.20)

2349 1 KCEDZS Setup data lost Data recorded during setup lost 1) Perform shaft setup (9)
2) Check KCEDZS and
magnet alignment
(7.12.1)
2350 1 Faulty magnet detected a) Too small gap between 1) Replace faulty magnet
during setup KCEDZS and magnet (7.11.14)
b) Faulty magnet detected 2) Perform shaft setup (9)
Data1:
Faulty magnet ID ( ID = floor
index in case of faulty floor
magnet or running number in
case of faulty position magnet.
Note. Floor and position
magnets are counted separately
from bottom to top. This means
that position magnet ID is NOT
same as floor ID.)
Data2:
Faulty magnet type. If value >
127 the faulty magnet is position
magnet, else floor magnet.
EEPROM detected fault with RESET button on
KMI (11.2)
(14.20)
2352 4 KCEDZS board internal KCEDZS has detected a failure 1) Make manual reset
failure in the board internal with RESET button on
supervisions. KMI (11.2)
(14.20)

2353 1 Inconsistent magnet 1) Incorrect installation of the 1) Check KCEDZS and

reading magnet magnet alignment
2) Incorrect installation of (7.12.1)
KCEDZS on car roof 2) Check position
3) Magnet upside down magnets (7.11.3)
4) Magnetized object or foreign 3) Replace faulty magnet
magnetic field close to magnet (7.11.14)
line 4) Perform shaft setup (9)
5) Faulty magnet 5) Remove foreign
6) Faulty KCEDZS magnetized object from
the shaft (7.14.44)
6) Check that KCEDZS is
(14.20)
variant detection detected fault. with RESET button on
KMI (11.2)
(14.20)
Variant detection at detected fault. with RESET button on
startup KMI (11.2)
(14.20)
2357 1 Too many position Too many position magnets 1) Check that magnets
magnets installed are installed according to
shaft diagram (7.11.19)
2368 1 Final limit magnet failure Faulty final limit magnet. 1) Check final limit
Data 1: magnets (7.11.6)
1 = top final limit 2) Replace faulty magnet
2 = bottom final limit (7.11.14)
2371 3 TTS communication a) TTS cable connector is loose 1) Check TTS cables and
disturbance detected by on any board connectors (7.5.4)
KCEDZS b) TTS cable damaged 2) Check earthings (7.6.7)
c) Electromagnetic noise 3) Check for sources of
interfering TTS communication electromagnetic noise
(7.14.30)

RAM test detected fault. with RESET button on
KMI (11.2)
(14.20)
ROM test detected fault. with RESET button on
KMI (11.2)
(14.20)
Fault log corrupted detected fault. with RESET button on
KMI (11.2)
(14.20)
Test input detected fault. with RESET button on
KMI (11.2)
(14.20)
Stack overflow warning detected fault. with RESET button on
KMI (11.2)
interrupt warning detected fault. with RESET button on
KMI (11.2)
KCEAPM
4000 2 No initial configuration KCEAPM initial configuration In case of SAG:
missing. 1) Check the LAN
connection between
KCEAPM and SAG.
2) Reboot KCEAPM and
SAG .

4001 2 Data link failure. Connection to Kone Monitoring In case of SAG:

Center (KMC) has failed and 1) Check the LAN
KCEAPM has not been able to connection between
send faults to KMC in 6 hours. KCEAPM and SAG.
2) Check that the SAG
has Global SIM.
3) Reboot KCEAPM and
SAG.
4) If after reboot the error
remains active for 5
minutes, replace SAG.
In case of telephone line:

1) Check that the
telephone cable is
connected between
KCEAPM and wall socket.
2) Make a test call.
3) If test call failed, insure
that the telephone line is
connected and active.
4) If test call failed and
the telephone line is
active, replace KCEAPM.
4002 1 KCEAPM phone line KCEAPM has lost PSTN line. In case of SAG:
missing - Check that telephone
cable is connected from
X1 to SAG.
- Check that SAG is
powered and connected
to GSM/3G network.
- Reboot SAG. If fault
does not recover, replace
SAG and phone cable.
In case of telephone line:

- Check that telephone
cable is connected from
X1 to wall socket.
- Insure that the
telephone line is
connected and active.

4003 2 Routine call failure Last routine call has failed Make a test call. If alarm
despite retrials. test call works normally,
ask local KC3 operator to
check configuration
remotely, or check routine
call setting by local
configuration means. If
problems persists, check
other fault codes.
4007 4 Watchdog: Data Storage VISIBLE ONLY IN KMC (KONE Update software, if fault
process restarted MONITORING CENTER). This occurs frequently.
fault is generated when a
process or application was
restarted by watchdog.
4008 4 Watchdog: KBM VISIBLE ONLY IN KMC (KONE Update software, if fault
Interface process MONITORING CENTER). This occurs frequently.
restarted fault is generated when a
4009 4 Watchdog: Fault logger VISIBLE ONLY IN KMC (KONE Update software, if fault
4010 4 Watchdog: Call handler VISIBLE ONLY IN KMC (KONE Update software, if fault
4011 4 Watchdog: SNMP VISIBLE ONLY IN KMC (KONE Update software, if fault
Interface process MONITORING CENTER). This occurs frequently.
restarted fault is generated when a
4012 4 Watchdog: HW manager VISIBLE ONLY IN KMC (KONE Update software, if fault

4013 4 Watchdog: System VISIBLE ONLY IN KMC (KONE Update software, if fault
restarted MONITORING CENTER). This occurs frequently.
fault is generated when
KCEAPM was restarted. Restart
can be triggered by power
failure, sofware update or
watchdog.
4015 1 Alarm button is stuck Alarm button is stuck or kept Check alarm buttons,
pressed longer than one minute. release or replace if
needed.
4016 1 24V power failed (mains KCEAPM is without 24V mains This fault is active if
missing) and runs with battery. mains is turned off and
KCEAPM runs on battery
backup. If elevator is
powered on and fault
remains, check XM31
cable and replace if
needed.
4017 1 12V power failed (battery KCEAPM is without battery Check the battery (on car
failure) power and runs with 24V. roof) functionality.
4018 1 KCEAPM has no KCEAPM is not able to initiate Disconnect from

connection to KCECPU connection to KCECPU. KCEAPM the Ethernet
cable that is not going to
KCECPU. Make factory
reset by pressing RESET
button for 15 seconds and
release the button. Wait
two minutes for system to
set up and reconfigure
itself. In the case of
telephone line, request
service center to
configure the device
remotely. Reconnect the
Ethernet cable to
KCEAPM.
4019 1 Car voice circuit test Voice circuit is broken Check traveling cable
failure connection and COP
panels loudspeaker and
microphone.

4021 1 Multiple KCECPUs Unconfigured KCEAPM has Disconnect from

detected detected multiple unconnected KCEAPM the Ethernet
CPUs and can not decide which cable that is not going to
one connect to. KCECPU. Wait one
minute before
reconnecting the Ethernet
cable.
4022 2 Too old KCECPU SW KCEAPM has detected Update either KCECPU or
version. incompatible SW version of KCEAPM SW to
KCECPU. compatible version.
4023 2 SW Update failed SW update has failed. Repeat SW update. Make

sure that the valid KONE
USB memory stick
contains only one SW
package. If the problem
persists, make sure that
you have the KCEAPM's
SW package on the
memory stick.
4024 2 Invalid memory stick Invalid memory stick detected Remove memory stick.
detected Repeat SW update with
valid KONE USB memory
stick.
4025 2 Invalid SW detected Invalid SW detected Remove memory stick.

Transfer KCEAPM's SW
to the valid KONE USB
memory stick, and make
sure that there is only one
SW package on the
memory stick. Repeat
SW update procedure.
4026 2 Old configuration file in Due to filesystem error, old Do factory reset to
use configuration file was taken in KCEAPM.
use.
4027 2 Phone-application VISIBLE ONLY IN KMC (KONE Update software, if fault

restarted API-provider MONITORING CENTER). This occurs frequently.
fault is generated when API-
provider is in bad state and was
restarted by phone-application.

4028 2 Watchdog: SLFS VISIBLE ONLY IN KMC (KONE Update software, if fault
4030 4 Packet lost in ethernet Fault in ethernet communication No action

communication
4031 4 Temporary fault on KCEAPM detected temporary Update SW

KCEAPM flash memory flash file system error
4032 1 KONE 3G/4G SIM KONE 3G/4G SIM missing SIM attached
missing
4033 1 KONE 3G/4G PIN failure KONE 3G/4G PIN failure SIM without PIN attached
4034 1 KONE 3G/4G not KONE 3G/4G not connected KCEGSM attached
connected
4035 2 KONE 3G/4G network KONE 3G/4G network KONE 3G/4G connectivity
connection lost connection lost to operator returned
4036 2 KONE 3G/4G voice KONE 3G/4G voice connection Reboot KCEAPM,
connection lost lost KCEGSM connectivity to
operator returned
4037 2 KONE 3G/4G data KONE 3G/4G data connection Reboot KCEAPM,
connection lost lost KCEGSM connectivity to
operator returned
4038 4 KONE 3G/4G restarted KONE 3G/4G restarted KCEGSM reseted
4039 4 KONE 3G/4G MCU KONE 3G/4G MCU restarted KCEGSM reseted
restarted
4040 4 KCEAPM ADC voltage KCEAPM ADC voltage level Reboot KCEAPM
level read failed read failed
4041 4 Invalid network KMC try to request network Change connection type
connection type in connection type which brakes to valid one using local
KCEAPM configuration network connectivity betweeen web UI.
KCEAPM and KMC

4042 2 Routine call failure Failure of automatic test, ie. Make normal alarm call or
indication active routine call has failed for three test call. If call works
days. Help is coming and speak normally, the fault is
now are blinking periodically. cleared and blinking
stops. If fault appears
periodically, ask local
KMC operator to check
configuration or check
routine call settings by
local configuration
means.
4050 2 No alarm phone Initial configuration missing. Check cloud connection

configuration data connection
4051 1 No connection to voice Connection is lost to voice gw. Check KONE 4G

gw operation
4052 1 24V power failed (mains Alarm phone is without 24V This fault is active if
missing) mains and runs with battery. mains is turned off and
runs on battery backup. If
mains is turned on and
fault remains, check 24V
supply including cables
and replace if needed.
4053 1 Alarm phone has no Alarm phone is not able to Check IP configuration
connection to CPU initiate connection to CPU.
4054 2 Old configuration file in Due to filesystem error, old Update configuration.
use configuration file was taken in
use.
4055 1 KONE 4G SIM missing KONE 4G has no SIM Insert SIM to KONE 4G
4056 1 KONE 4G PIN failure PIN of KONE 4G SIM Change SIM

misconfigured
4057 1 KONE 4G not connected KONE 4G not connected to Attach KONE 4G to

KCECPU+ KCECPU+
4058 2 KONE 4G network KONE 4G cannot connect to Improve signal strength

connection lost operator by changing KONE 4G
position or use external
antenna.
4059 2 KONE 4G voice KONE 4G is not able to make Improve signal strength
connection lost voice calls by changing KONE 4G
antenna.

4060 2 KONE 4G data KONE 4G data connection error Improve signal strength
connection lost by changing KONE 4G
antenna.
4061 4 KONE 4G restarted KONE 4G SW restarted None
4062 2 Routine call failure Failure of automatic test, ie. Make normal alarm call or
indication active routine call has failed for three test call. If call works
days. Help is coming and speak normally, the fault is
now are blinking periodically. cleared and blinking
stops. If fault appears
periodically, ask local
KC3 administrator to
check configuration or
check routine call settings
by local configuration
means.
4063 1 Wrong intercom Five-way intercom interface Check five-way intercom

configuration board does not answer to initial configuration and
request. Alarm calls might not connections.
be possible.
4064 1 12V power failed (battery Alarm phone is without battery Check the battery
failure) power and runs with 24V. functionality and cable
connections.
KCEGC
Faults
(Group
Controller)
202 1 Invalid configuration Application was unable to start a Fix erroneous parameter
subsystem with the current and restart the
configuration. application.
1000 1 Group has no lifts This fault is activated if no lifts Check that lift is powered
are found in 5 minutes after the and ethernet cables are
group application has been connected. Check also lift
started or when all the lifts go configurations for correct
offline. group id. For C-process
cases configure the lifts to
group controller. For A-
process cases, check that
autoconfiguration is
enabled

1001 2 Lift network connection This fault is activated if Check that lift is powered
error connection to a configured lift and ethernet cables are
has not been established in 5 connected. For C-process
minutes after the group cases check that group
application has started or controller configurations
immediately when connection is for lift ip address, port and
lost during normal operation. lift type are valid. Check
also lift configurations.
1002 2 Lift unsupported protocol Protocol version mismatch is Check lift and group
version detected at connection controller software
handshake phase. versions. Check that lift
types are correct in
configuration.
1004 2 Lift configuration error Parameters sent by lift are Check lift configuration.
invalid
1005 3 Conflicting main floors Parameters sent by lift are Check lift configurations.
conflicting
1006 3 Conflicting floor heights Parameters sent by lift are Check lift shafts and lift
conflicting configurations.
1007 1 Auto configuration failed Autoconfiguration phase has Check that all software in
detected problems with lifts and group are
configurations while validating compatible and revert to
the contents. older software.
1104 2 LIO LCEEMC connection This fault is activated if Check that LIO is
error connection to a configured lift powered. Check that
has not been established in 5 ethernet cabling between
minutes after the group LIO and group is
application has started or connected. Check that
immediately when LIO LCEEMC service is
connection is lost during normal enabled in LIO
operation. configuration. Check that
group controller LIO ip
address and port are valid
for LCE lifts.
2000 1 Group has no call giving This fault is activated if no call Check that lift is powered
devices giving devices are found in 5 and ethernet cables are
minutes after the group connected. Check also lift
application has been started or configurations for correct
when all call giving devices go group id. For C-process
offline. cases configure the risers
or RCGIF service to
group controller.
2101 2 Riser network This fault is activated if Check that riser is

connection error connection to a configured riser powered and ethernet
has not been established in 5 cables are connected.
minutes after the group Check that group
application has started or controller configurations
immediately when connection is for riser ip address, port
lost during normal operation. and riser type are valid.
Check also possible riser
configurations.

2102 2 Riser unsupported Protocol version mismatch is Check riser and group
protocol version detected at connection controller software
handshake phase. versions.
2103 2 Riser invalid group id Riser tries to initialize connection Check riser configuration.
with wrong GroupId
2111 2 Missing buttons from Group receives stuck button or Read faults on lifts and
floor offline events for all buttons on repair riser buttons on the
some floor. These buttons have floor
been online previously.

958174D01 - en - O.1 - 958174D01 - en - O.1 Codes de Pannes KCE Complète

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KCE FAULT CODES R14.2 958174D01 en.N.

Fault Priority FaultName FaultReason FaultAction

Data1 (missing board):

1002 1 Serial communication Communication to channel-1 of 1) Check TTS-1 cable

Data1 (missing board):

Copyright © 2018 KONE Corporation 1/117

1003 1 Serial communication Communication to channel-2 of 1) Check TTS-2 cable

Data1 (missing board):

1004 1 TTS serial Communication to all boards in 1) Check TTS-1 and/or

1005 1 TTS serial Communication to all boards in 1) Check TTS-1 and/or

1006 1 TTS line failure a) Cable is broken 1) Make manual reset

Copyright © 2018 KONE Corporation 2/117

1009 1 Safety circuit: a) Trap door is open 1) Check cable connected

1010 1 Safety circuit: blocking a) Broken switch 1) Check cable connected

Copyright © 2018 KONE Corporation 3/117

Copyright © 2018 KONE Corporation 4/117

1019 3 Inspection run Overspeed (0.63 m/s) during 1) Check inspection

1021 3 Overspeed during Overspeed (0.20 m/s) during 1) Check relevelling

1022 3 Speed information a) Speed measurement failure 1) Check motor encoder,

Copyright © 2018 KONE Corporation 5/117

1028 3 ETSL supervision ETSL supervision on KCEMSC 1) Check ETSL safety

Data 1: Lift speed, unit 0.1 m/s

Copyright © 2018 KONE Corporation 6/117

Copyright © 2018 KONE Corporation 7/117

Copyright © 2018 KONE Corporation 8/117

1044 1 Drive not OK Drive system is failed. Motion 1) Check that

Copyright © 2018 KONE Corporation 9/117

Both pit inspection direction

Direction button stays ON after

Copyright © 2018 KONE Corporation 10/117

Copyright © 2018 KONE Corporation 11/117

Data 2: speed difference (unit

Copyright © 2018 KONE Corporation 12/117

Copyright © 2018 KONE Corporation 13/117

Copyright © 2018 KONE Corporation 14/117

1074 3 TTS communication a) Board is broken 1) Check TTS cables and

1075 1 KCEFUI board Connection between KCEMSC 1) Check connection

Copyright © 2018 KONE Corporation 15/117

1080 1 KCEMSC DIP switch DIP switches on KCEMSC at 1) Remove KCEFUI

Copyright © 2018 KONE Corporation 16/117

1083 1 KCEDZS A data Internal supervision has 1) Make manual reset

1084 1 KCEDZS B data Internal supervision has 1) Make manual reset

1085 1 KCEDZS C data Data1: 1) Make manual reset

Copyright © 2018 KONE Corporation 17/117

1086 1 KCEDZS D data Data1: 1) Make manual reset

1087 1 KCEABS data Data1: 1) Make manual reset

1088 1 KCECCG-1 data Internal supervision has 1) Make manual reset

Copyright © 2018 KONE Corporation 18/117

1089 1 KCECCG-2 data Data 1: 1) Make manual reset

1090 1 KCECPU data Data1: 1) Make manual reset

Copyright © 2018 KONE Corporation 19/117

In latter case lift cannot run

Copyright © 2018 KONE Corporation 20/117

1096 2 KCEFUI board failure - Button on KMI is on 1) Switch TEST switch on

Copyright © 2018 KONE Corporation 21/117

Copyright © 2018 KONE Corporation 22/117

Data 2: speed difference (unit

Copyright © 2018 KONE Corporation 23/117

1106 1 Setup failed Data 1: 1) Check floor magnets

Copyright © 2018 KONE Corporation 24/117

20 = Run time calculation failed

Copyright © 2018 KONE Corporation 25/117

41 = Other channel did not