examcp

August 18, 2021

In which WHM interface can you con�gure the forwarders for the root, cpanel, and nobody mail
accounts?

WHM Home » Server Contacts » Edit System Mail Preferences

José sends an email message to Maria. If the system cannot deliver the message, José will get a
noti�cation from which of the following sources?
The mailer daemon.
Given the following options, which describe an actual reason that the system may place a
message into the Exim queue?
There are DNS issues preventing Exim from �nding the remote mail server.
Which of the following options accurately describes the behavior of an open relay server?

An open relay server does not require you to authenticate. -

If there is a long delay indicated when an email is being sent, the Mailer Daemon will send a
warning message to which of the following destinations?
The email's sender.
Which of the following options best indicate a legitimate reason that would describe why you
would want to con�gure the forwarder address �elds within the WHM Home » Server Contacts »
Edit System Mail Preferences interface?
To prevent emails destined for "root" from getting frozen within the mail queue.
Which of the following options accurately describes the behavior of an open relay server?
An open relay server does not require you to authenticate. -
Justine's boss just told her that the authentication daemon for the mail server is broken. Which of
the following options best indicates the component of the mail system that is affected by this?
The component that validates user credentials.
Which of the following actions can you perform in the WHM Home » Email » Mail Queue Manager
interface?
Delete a particular message permanently so that is not delivered.
Given the following options, which describe an actual reason that the system may place a
message into the Exim queue?
The load average on the server is above the delivery threshold.
Which of the following options describe an actual value that can be adjusted within the WHM
Home » Service Con�guration » Mailserver Con�guration interface?
Controlling the maximum and spare quantities of authentication daemon processes.

Which of the following methods best indicate the recommended approach for backing up,
restoring or resetting the system's Exim con�guration?
Use the corresponding functions found within the Exim Con�guration Manager interface, in WHM.
Which of the following options found in the Exim Con�guration Manager - Basic Editor interface in
WHM can best be described as the option that allows you to edit the list of IP addresses that the
system excludes ONLY from SMTP sender veri�cation checks?

Sender veri�cation bypass IP addresses

You can use the Exim Con�guration Manager - Basic Editor to con�gure Exim to deliver mail
without scanning messages based on which of the following criteria?
When the message is over a certain size.
Which of the following options found in the Exim Con�guration Manager - Basic Editor interface in
WHM can best be described as enabling the checking of DNS resolution to see if the sender's
domain exists?
Sender Veri�cation
Which of the following options best describes the type of SpamAssassin options that appear in
the Exim Con�guration Manager - Basic Editor interface, found in WHM?
Options that affect if and how Exim passes messages to SpamAssassin.
Which of the following items from the WHM Home » Service Con�guration » Exim Con�guration
Manager - Basic Editor interface would allow you to exclude mail sent from speci�c remote IP
addresses or hostnames from being subjected to recipient veri�cation checks, sender checks,
spam checks, and relay checks?
Trusted SMTP IP Addresses
Within which of the following WHM interfaces can you enable additional ports for Exim to listen
for SMTP connections on?

WHM Home » Service Con�guration » Service Manager

Which of the following options best describes the term email reputation?
It is a calculation of the likelihood of a message being spam based on other messages sent from
the same server. -
Which of the following options found in the Exim Con�guration Manager - Basic Editor interface in
WHM can best be described as enabling the contacting of the sender's mail server to see if the
sender exists?
Sender Veri�cation Callouts

Which of the following tools may help you to resolve issues indicated by the time moved
backwards warning?
The "ntp" tool.
Which of the following Mail interfaces in WHM can provide you with a historical snapshot of the
mail queue?

Mail Delivery Reports

Given the following options, which accurately describes the behavior of the Mail Troubleshooter
interface, found in WHM?
It does not send an actual test message, but simulates sending one.
Given the following options, which best describes something about an email address that can be
determined by using the WHM Home » Email » Mail Troubleshooter interface, found in WHM?
It will indicate whether the destination address forwards mail to a remote server.

If you suspect that mail has not been delivered because the user is over their quota, in which of
the following WHM interfaces might you look to con�rm why the message was not delivered?
WHM Home » Email » Mail Delivery Reports
Which of the following options best indicate the typical delivery failure rate that a spamming email
account will report, if examining from the Mail Delivery Reports interface found in WHM?
The account will have a high failure rate.
Given the following options, which of these accurately describe the behavior of the Mail
Troubleshooter interface, found in WHM?
It can report the remote or local server that Exim uses to hand off messages for a speci�c email
address.

If the mail server defers a message, what did it actually do to the message?
Delayed it.
Rejected it.
Classi�ed it as spam.
All mail from a speci�c user is neither delivered to the inbox nor bounced. When you check the
WHM Home » Email » Mail Delivery Reports interface, you see a funnel-shaped icon next to the
message.
Which of the following options best describes what this probably indicates?
The message was likely rejected at SMTP-time due to spam-like characteristics.
The message was likely caught in a user-level �lter and deleted.
The message was likely delivered successfully, but to the user's "Spam" folder.
All mail from a speci�c user is neither delivered to the inbox nor bounced.
When you check the WHM Home » Email » Mail Delivery Reports interface, you see a green
checkmark icon next to the message. Which of the following options best describes what this
indicates?
That the message was rejected at SMTP time due to spam-like characteristics.
That the message was delivered successfully to a folder other than the inbox.
That the message has been caught in a routing loop.
Which of the following options indicates what the abbreviation TTL stands for, in the context of
DNS?
Time To Live; indicating how long a resource record should be cached.
Given the selection of nameserver software options available in a cPanel & WHM interface, which
of the choices below have a major weakness that can be described as having a considerably
extended initial zone loading time, if the server contains a very large quantity of zones?
BIND/named
Which of the following options best describes the term recursive, in the context of DNS?
A recursive nameserver can resolve non-local domains.
Which of the following options accurately indicate a task that can be performed from within the
WHM interface?
Change an MX record.
Which of the following options best describes the behavior that occurs when a zone contains no
MX records?
You cannot send mail from the domain.
The zone is considered invalid.
The A record is used to determine where mail should be sent.
Which of the following statements best describes the term resolver?
A nameserver that can resolve non-local domains.
A root nameserver.
A nameserver that can only resolve local domains.
Of the following nameserver software options available in a cPanel & WHM environment, which is
described as having the following major strengths?
Very high performance.
Low memory footprint.
PowerDNS
Which of the following statements most accurately describes the term clustering, in the context of
a server hosting environment?
Two or more servers that all serve the same purpose con�gured in a distributed, connected
environment.
Which of the following most accurately describes what happens when a domain with two NS
records in its zone is queried?
Both records are returned.
Which of the following options indicates what the abbreviation TTL stands for, in the context of
DNS?
Time To Live; indicating how long a resource record should be cached.
Which of the following most accurately describes what happens when a zone contains two
CNAME records with the same name?
The zone is considered invalid.
Which of the following options best describes the term recursive, in the context of DNS?
A recursive nameserver can resolve non-local domains.
Which of the following options best describes the behavior that occurs when a zone contains no
MX records?
The A record is used to determine where mail should be sent.
Which of the following statements best describes the term resolver?
A nameserver that can resolve non-local domains.
Which of the following described situations would utilize DNS resolution as a key component of
its handling?
To determine where to send mail for a domain.
SPF and DKIM are resource records that help reduce which of the following?
Spoo�ng and unauthorized senders.
When you use the supported 1:1 NAT setup in WHM, the List Accounts interface in WHM will
display which of the following values in each accounts' listed IP address column?
The public IP address.
Which of the following statements accurately describe a situation in which DNS zone templates
would be useful, in a cPanel & WHM environment?
Any time that similar customizations are needed across all hosted accounts.
Which of the following types of DNS cluster synchronization found in WHM can be best described
as the copying of one updated zone �le to the current server, based on the value you provide as
the domain you wish to synchronize?

Synchronize one zone to this server only.

Which of the following types of authentication is used to establish DNS clustering, in a cPanel &
WHM environment?
API Tokens
cPanel offers a DNSOnly installation speci�cally for the purpose of using with a standard cPanel &
WHM environment in a DNS cluster con�guration. Which of the following is the standard license
cost associated with DNSOnly?

Free.
After performing an installation of cPanel & WHM on a fresh environment, what is the initial,
default state of DNS clustering?
DNS clustering is initially disabled, and must be manually enabled.
Which of the following best describes one of the primary, intended purposes of a DNSOnly server?

Providing a means of establishing DNS redundancy in a cluster con�guration.

Which of the following DNS clustering synchronization types, found in the WHM interface, can be
best described as the copying of all updated versions of local zone �les to all servers in the
cluster?
Synchronize all zones to all servers.
Which of the following types of DNS cluster synchronization found in the WHM interface can be
accurately described as the copying of all updated versions of local zone �les from other servers
in the cluster to this server?

Synchronize all zones to this server only.

If you have one DNSONLY server and three full cPanel & WHM servers, which of the following is
recommended as the optimal cluster con�guration, given this scenario?
The cPanel & WHM servers should be set to push to the DNS Only server, which should not send
updates back to the cPanel & WHM Servers.
Within which of the following WHM interfaces would you be able to add SPF and DKIM records to
an account?

WHM Home >> Account Functions >> Modify Account

By default, cPanel creates SPF records in which of the following modes?
Testing mode (non-production)
Yudith runs a small web-hosting company. She has added and removed several zones manually
but has accidentally deleted a zone belonging to a cPanel account. Fortunately, this zone did not
contain any custom records.
Given the situation, which of the following WHM interfaces should she utilize to re-create the
zone?

WHM » DNS Functions » Add a DNS Zone.

If, because of incorrect customization, you cannot edit a zone in the WHM editor, which of the
following WHM interfaces can you use to re-apply the zone template and remove any
customizations?
WHM » DNS Functions » Reset a DNS Zone.
Which of the following de�nitions best describes InnoDB's data dictionary component?
A part of the InnoDB storage engine that uses metadata to map structural information to the �le
it’s stored in.
By default, what kind of remote MySQL access is allowed, given the correct user and password?

No remote access is provided by default.

Which of the following database-related term can be de�ned as the marking of a table or row so
that only one process can access it a time?
Locking
Which of the following MySQL/MariaDB-related terms can be accurately described as the
language used to add, remove, and view data in a database?
SQL
Which of the following actions can you perform directly from within the WHM interface, without
using phpMyAdmin?

Change a database user's password.

Which of the following MySQL/MariaDB-related terms can be accurately described as a data
structure that improves the speed of operations in a table?

Index
In a cPanel & WHM environment, which of the following MySQL storage engines is set as the
default?
MyISAM
Which of the following best describes the role of the MySQL root password in a cPanel & WHM
environment?

A password that is primarily handled via automated means by cPanel & WHM back-end services,
and can be reset as needed.
Given the following options, which accurately describe a feature speci�c to the MyISAM storage
engine?

MyISAM has repair capabilities that allow you to perform the REPAIR query, either directly or from
the WHM interface, on tables that may have corrupted data or indexes.
Which of the following MySQL storage engines is the native default (native to MySQL - not
necessarily in cPanel & WHM) engine used by MySQL versions 5.5.5 and above?
InnoDB
Which of the following terms can be described as the way that permissions are handled inside a
MySQL or MariaDB database?

Grants
Which of the following describes a term that indicates a trait of the object described by the table,
or can be otherwise referenced as a table column?
Field
Which of the following actions can you perform directly from within the WHM interface, without
using phpMyAdmin?

Change a database user's password.

The WHM Home >> SQL Services >> Manage Databases interface allows you to do which of the
following operations?
Automated renaming of a MySQL/MariaDB database.
WHM contains an interface feature that allows you to attempt an automatic repair on which of the
following types of tables?
MyISAM
The WHM Home >> SQL Services >> Manage Database Users interface in WHM can be used for
which of the following purposes?
Rename existing database users.
Which of the following details about the remote server would you need to know, if you wanted to
set up a new remote MySQL pro�le in WHM?
Remote SSH port
Using the Manage MySQL Pro�les interface in WHM, what is the recommended maximum number
of cPanel & WHM servers should be connected to each con�gured remote MySQL server?
1
Which of the following WHM interfaces would you use to con�gure a cPanel & WHM server to
utilize a remote MySQL® server environment to handle its database operations?
Manage MySQL® Pro�les
As of cPanel & WHM 60, what is the minimum version of MySQL that can be running on a remote
server, in order for it to be used in a Remote MySQL Pro�le?

5.5
When using a cPanel & WHM environment, remote MySQL capabilities should be set up via the
MySQL Pro�les interface in WHM at which of the following stages of a server's operations?
After installation, but before beginning to create production accounts on the server.
In modern versions of cPanel & WHM, what bene�ts can database pre�xing, enabled from the SQL
tab of the Tweak Settings interface in WHM, provide?

Primarily cosmetic; helps server administrators identify database ownership, as well as providing
auto-grouping in the phpMyAdmin interface.
Which of the following options describes the best way to import a SQL dump into a PostgreSQL
databases via the WHM interface?

There are no features in WHM that provide this capability; it must be performed from the
command-line.
Which of the following is one of the most common causes of MySQL upgrade failures?
The my.cnf �le contains a number of non-default customizations that have not been veri�ed prior
to upgrading.
Which of the following is one of the most common causes of MySQL upgrade failures?
Aborting the upgrade, intentionally or otherwise, part-way through the procedure.
Ananya has a website that writes data into a MySQL database. She was mail-bombed, and as a
result, has gone over the quota that was set for her account by the WHM server administrator.
Which of the following best describes what happens to her website now?
It continues operating normally, and no production impact is seen.
MySQL Pro�les can be used to set up what kind of relationship between servers?
1-to-1 (1:1) only
Which of the following columns, found in the WHM Home >> SQL Services >> Show MySQL
Processes interface, indicate the actual query being executed by the indicated process?

info
Given the following options, which of these indicate the correct amount of characters that a
MySQL 4.1 password hash is composed of, before being updated to the current standard of 41
character-hashes?
16 characters.
Which of the following options accurately describes an action that can be performed from within
WHM's EasyApache 4 interface?

Install new PHP extensions for use in your active Apache/PHP environment.
When operating in a cPanel & WHM environment running EasyApache 4, within which of the
following WHM interfaces can you adjust the server's default PHP version?
This can be adjusted from within WHM's MultiPHP Manager interface.
Which of the following types of packages does EasyApache 4 rely on to install modules and
extensions, when provisioning an EasyApache 4 pro�le?
RPM packages.
In modern installations of cPanel & WHM, EasyApache 4 will allow you to install which of the
following versions of Apache?

Apache 2.4
In addition to increasing the speed of the build process, which of the following options describes
another reason that EasyApache 4 provides an improvement over EasyApache 3?
Reduced chances of critical Apache failures.
Which of the following options accurately indicates the �le syntax that can be seen within
downloaded EasyApache 4 pro�les?
JSON
Which of the following options best describes one of the most notable behaviors that separate the
DSO handler from other PHP handlers available in a cPanel & WHM environment?
DSO does not create new "php" processes to handle requests, but instead works internally with
Apache, spawning from the parent httpd process.
Which of the following EasyApache 4 pro�le actions can you perform from WHM's EasyApache 4
interface, in modern installations of cPanel & WHM?
Upload a pro�le �le from your �le system or via a URL.
Which of the following accurately indicates the user that processes created for the DSO handler
are owned by?
nobody user
In a cPanel & WHM environment operating with EasyApache 4, an EasyApache pro�le is de�ned
as which of the following?
A collection of packages that can be provisioned.
You're operating in a PHP 5.6 environment and using DSO as your PHP handler. You've created a
.user.ini �le in your website's public_html folder, but are not seeing your changes re�ected.
Of the following choices, which of these most accurately describes the issue that is occurring
here?

An .htaccess �le stored in public_html should be used instead, containing the appropriate syntax
for declaring PHP values.
Which type of user can select the version of PHP that can be used within a particular cPanel
account, using the cPanel & WHM interfaces?

Both the cPanel account user and the WHM root user.
Which of the following options describes an action that can be performed from within WHM's
MultiPHP Manager interface?
You can turn on PHP-FPM, per-virtual host, from this interface.
When operating in a cPanel & WHM environment running EasyApache 4, within which of the
following WHM interfaces can you adjust the server's default PHP version?
This can be adjusted from within WHM's MultiPHP Manager interface.
In a cPanel & WHM environment running EasyApache 4, which of the following RPMs would
provide PHP 5.6 to the account?
ea-php56
Of the following options, which of these handlers operate in a non-persistent state, requiring the
creation of new PHP processes each time something is executed?
suPHP
Which of the following statements accurately describes how processes are handled during PHP
requests when DSO is in use as the PHP handler?
PHP handling operates internally by Apache's own processes.
In modern installations of cPanel & WHM, when selecting DSO from the EasyApache 4 interface
without mod_ruid2 or mpm_itk, what recommendation will be displayed to you automatically,
directly from within the EasyApache 4 interface?
PHP DSO runs as the nobody user by default. In a shared hosting environment, this is a security
issue.
Which of the following options describes the appropriate method needed to enable PHP-FPM
from within the WHM interface?

PHP-FPM is enabled via WHM's MultiPHP Manager interface.

When operating in a cPanel & WHM environment, which of the following �les are used by the
system to de�ne the PHP con�guration?

/etc/apache2/conf.d/php.conf
In modern installations of cPanel & WHM, which of the following PHP con�guration values are set
automatically during the Initial Setup Assistant steps?

memory_limit
In a cPanel & WHM environment, which of the following options accurately describe what the
system default PHP version setting de�ned in WHM's MultiPHP Manager interface represents?
The version that is used if a domain does not already have a speci�c version selected for it.
Which of the following options best describes the procedure needed to enable the BlueHost
SymLink Protection Patch?
Toggle the corresponding option found in WHM's Apache Con�guration's Global Con�guration
interface.
Which of the following options is NOT a real Multi-Processing Module (MPM) available for
installation within WHM's EasyApache 4 interface?
Postfork
Which of the following Apache modules are core to Apache and can be disabled, but cannot be
removed using the EasyApache 4 interface?

mod_userdir
Which of the following options best describes the method you would use to install the PHP-FPM
software, within a cPanel & WHM environment?
PHP-FPM appears under the PHP Extensions stage of the EasyApache 4 pro�le customization
walkthrough.
Which of the following PHP handlers can only be used on one PHP version at a time?

DSO
If a user wants to utilize the system default version of PHP, which of the following selections
would they enable for their account?
inherit
Given the following options, select the components or component combinations that would
provide standard per-user process ownership for handling PHP content.
suPHP (mod_suphp) OR Ruid2 (mod_ruid2) OR PHP-FPM
What does cPHulk access to determine whether a login attempt is a brute force attack or not?
authd
BLT
cpsrvd
PAM
None of these
cPHulk allows you to set blocks to which of the following durations? (Select all that apply.)
One day
One week
What option does IP Address-based protection possess that Username-based protection does
not?
Brute Force Protection Period
Command to Run (when brute force protection is triggered)
Which of the following options exist on the Con�guration Settings tab within the WHM Home »
Security Center » cPHulk Brute Force Protection interface in WHM?
Minimum Failures by IP Address
One-week Blocks
Noti�cations
Flush Blacklists
None of these
When a WHM login fails because cPHulk has blocked access, what do you see?
"The login is invalid" in a red banner above the login box
You are taken to a page with a cpatcha and the noti�cation that cPHulk requires proof that you are
a real person

What option does IP Address-based protection possess that Username-based protection does
not?
Command to Run (when brute force protection is triggered)
Which type of attack does cPHulk help to protect against?
Keylogging
Brute Force
Shark
True/False: You can enable/disable cPHulk during the Initial Setup Wizard after a fresh cPanel &
WHM installation.

True
cPHulk allows you to set blocks to which of the following durations? (Select all that apply.)

One day
An arbitrary number of minutes
True/False: cPHulk is disabled by default on new installations.

False
Which of the following can you try if you have been locked out? (Select all that apply.)
Log in from a different location and whitelist your primary IP
Wait for 15 minutes before trying again with the correct password
Log in via SSH using a public key
Log in via SSH using the correct password
Which of the following are real types of certi�cates? (Select all that apply)
Domain Validated
Extended Validation
When you cannot decrypt using the same key you encrypted with, but instead with its unique
counterpart, it's referred to as what type of encryption?
Asymmetric
Which of the following does a self-signed certi�cate put you at risk of?
Man-in-the-middle attack

In computing terms, the "root" of something is:

the start of something
When using an Organization Validated Certi�cate, which of the following statements accurately
describes how the browser will indicate this in its address bar?

Only a padlock indicating a valid SSL certi�cate.

Encryption is
Disguising data using mathematical functions
Which of the following demonstrates trust in SSL?
a chain of signed certi�cates leading back to an authoritative source
In computing terms, a service is:
software that runs in the background and provides speci�c functionality
The �rst time you install a newly signed certi�cate purchased from a third party, you should install
it by
copy/pasting the certi�cate from the vendor to the certi�cate box on WHM Home » SSL/TLS »
Install an SSL Certi�cate on a Domain.
True/False: A larger key is more secure, but takes more resources to process each new SSL
request.
True
Which of the following indicates the maximum number of APNs that should be used per-server, in
a cPanel & WHM environment?
1
True/False: You should always use a shared secret when creating a certi�cate, key, and CSR.
False
When SNI is in use, which items are used to determine which virtual host to return? (Select all that
apply)
requested hostname
the IP address the client connected to
Of the following options, which accurately indicates the maximum length of the commonName
�eld, found in SSL certi�cates?

64 bytes
Which of the following services are NOT usable with WHM's Service SNI feature?

mysql
Within which of the following cPanel & WHM user interfaces can you manage Domain TLS?
None of these.
Domain TLS Manager
SSL Storage Manager
The Tweak Setting "Always Redirect to SSL" redirects which method of logging in?
/cpanel, /webmail, /whm URLs
Which services can use SNI?
Exim
Dovecot
In a cPanel & WHM environment, which of the following indicates the frequency that AutoSSL
polls for pending certi�cates?
Every 5 minutes the �rst day, every hour the second day, and once a day after that.
You can add or remove SNI from the mail services on which page?

WHM Home » SSL/TLS » Manage SSL Hosts

Which actions can be performed from the Manage Service SSL Certi�cates page? (Select all that
apply)
install a new certi�cate on any of the SSL-capable services
install a self-signed certi�cate for the server's hostname on any of the SSL-capable services
view the issuer, key size, and expiration data for the certi�cate installed on any of the SSL-capable
services
Which services are SSL-capable? (Select all that apply)

FTP
webmail
WebDisk
True/False: The Tweak Setting "Require SSL" will redirect proxy subdomain entries to their secure
counterparts.
True
True/False: Because they require your private key to check the SSL certi�cate on your website, you
should avoid using third party SSL checking tools.

False
Why might a site look different when viewed with HTTPS rather than with HTTP?

the site does not have its own SSL certi�cate, so Apache displays a different site on that IP
address that does have a certi�cate.
Which of the following causes a hostname mismatch warning? (Select all that apply)
visiting www.domain.com for a site whose certi�cate is for domain.com

The most common cause of the self-signed warning is

a missing or incomplete CA bundle
True/False: By default, AutoSSL will not change or impact any certi�cates that were manually
installed outside of AutoSSL.
True

The default provider, cPanel (Powered by Comodo), can secure how a maximum of how many
domains per-certi�cate (or per-VirtualHost)?

200
True/False: By default, AutoSSL will not change or impact any certi�cates that were manually
installed outside of AutoSSL.
True
When using WHM links that direct you to the cPanel Store for purchases (such as for SSL
certi�cates or KernelCare), issues with the store or cart system that are handled server-side are
often logged to which of the following log �les?
/usr/local/cpanel/logs/error_log
With AutoSSL enabled, what type of certi�cate are your websites automatically secured with?

Domain-Validated (DV)
True/False: Setting a user to "Enable AutoSSL" does not override feature list settings applied for
that user account.
False

When do SSL-capable services have self-signed certi�cates automatically installed? (Select all
that apply)
during the initial installation of cPanel & WHM
the night before the certi�cate expires
Which of the following can cause an expired certi�cate warning?

the wrong date on the client computer

Which of the following are parts of a certi�cate? (Select all that apply)
CRT
key
CA Bundle
True/False: We recommend that you always have the generated certi�cate, key, and CSR emailed
to you to serve as a backup.
False
Which of the following does a web client check when receiving a certi�cate from a webserver?
(Select all that apply)
the expiration date is after the current date
the connected hostname is covered by the certi�cate
the certi�cate was issued by an authority that the browser trusts
When SNI is in use, which items are used to determine which virtual host to return? (Select all that
apply)
requested hostname
the IP address the client connected to
When a certi�cate issued by AutoSSL is going to imminently expire, which of the following does
AutoSSL do?
Automatically replaces them with an updated certi�cate, when AutoSSL runs its certi�cate
checks.
Which of the following causes an insecure content on a secure page warning?
visiting a site with some images loaded with http instead of https
In modern installations of cPanel & WHM, you are able to purchase Extended Validation
Certi�cates through which of the following cPanel Interfaces?

WHM's Purchase and Install an SSL Certi�cate interface.

The �rst time you install a newly signed certi�cate purchased from a third party, you should install
it by
copy/pasting the certi�cate from the vendor to the certi�cate box on WHM Home » SSL/TLS »
Install an SSL Certi�cate on a Domain.
True/False: The Logging phase of an HTTP transaction still allows ModSecurity to perform
connection �ltering/blocking changes instructed by rules.
False
What needs to be appended to a URL in order to retrieve the Public Contact information JSON
data?
cgi-sys/contact_details.cgi
TRUE/FALSE: When a Company Logo image is provided, it will be displayed along with the text
de�ned in the Company Name �eld, within the top bar of the cPanel account interface.

False
TRUE/FALSE: Only the Company Name value de�ned in the Public Contact tab of the
Customization interface will be accessible to the public - not the Company Name value de�ned in
the Customize Branding tab.
True
What is the interface path where you can �nd the Customization section within WHM?
Home >> cPanel >> Customization
Do you remember what �le format is used for custom styles, when uploading or downloading
them from the Customize Style tab of the Customizationinterface?
gzipped tar
When the Help Link �eld is de�ned, roughly where in the cPanel account interface does a "Help"
link appear?
In the footer.
TRUE/FALSE: When you de�ne value in the Company Name �eld of the Customization interface, it
will display the value as header text in the top bar of the cPanel account interface.
True
Which of the following Exim log entries would indicate that mail was deleted due to a �lter?

1YO6bD-000871-1j => /dev/null <test@cptest.test> R=virtual_user_�lter T=**bypassed**

Which of the following can be discerned from the Exim log entry shown below?
1YOv2S-0005IY-7r == test@cptest.test R=virtual_user T=virtual_userdelivery

The message was deferred.

Given two cPanel servers exchanging email, which of the following would appear in both
messages' headers, but would not appear in the Exim logs on either the sending or the receiving
server?

Subject
Exim ID --
Delivery Date
Message ID

Which of the following describes what is indicated by the use of the localuser router during a
message's delivery, as seen in the Exim logs?

The message was delivered to a default (cPanel) account.

In an Exim log entry, the cwd value indicates which of the following?
The user executing the command.

Which of the following can be discerned from the Exim log entry shown below?
1YO6bD-000871-1j => /dev/null R=virtual_user_�lter T=**bypassed**

The message was deleted

The highlighted part of the message below indicates which of the following values?
2015-02-18 09:25:42 1Y06VR-0000Iw-7C= test@cptest.test H=localhost ([10.5.2.154]) [::1]:38793
P=esmtpa A=dovecot_login:test@cptest.test S=724
id=afc7s4294172a42cd5ce527636d7b74c.squrrel@10.6.2.152 T="test discard �lter" for
�lters@cptest.test

The Exim ID

A particular type of email �lter is stored in the /etc/v�lters/ directory. Which of the following types
of �lters are these?

Account-level email �lters.

Which of the following describes what is indicated by the use of the virtual_user router during a
message's delivery, as seen in the exim logs?

The message was delivered to an email account created in the cPanel interface.
Which of the following Actions in a cPanel email �lter will result in an incoming message being
rejected without sending any noti�cations?

Discard Message
Which of the following best describes the role of the exim -bt command?

Prints the path that the message will take when Exim attempts delivery to a speci�ed address.
Which of the following commands will remove all messages sent by the spammer@example.tld
user within the last 30 minutes?

exiqgrep -f spammer@example.tld -y 1800 -i | xargs exim -Mrm

What is the role of the -f �ag when used with the exiqgrep utility?

Select messages by sender address.

Which of the following best describes the role of the exim -Mrm command?
Deletes the message based on a given the Exim ID.

When using Maildir, the "cur" folder contains which of the following items?

Mail that HAS been read.

Mail that has NOT been read. --
Drafts of unsent messages.
Messages that were �agged as spam.

The line in the Exim log that contains the SpamAssassin warning indicates which of the following?

The cPanel account that the message was scanned by.

The email account that the message was headed to.
The individual score positives and negatives caused by each spam test that was run during the
scan. --
Given the following options, which one would be descriptive of behavior most likely to indicate
that a spam problem is occurring?

A large number of failed messages reported. --

None of these options indicate a spam issue.
A sudden spike arriving in the mail queue due to a scheduled mailing list task.
A steady stream of mail originating from a script located within a directory on the �le system that
contains an active discussion forum.

Of the following mailbox formats, which of these are supported for use in cPanel & WHM
environments?
MailDir
mdbox
What is the role of the -y �ag when used with the exiqgrep utility?
Messages older than the number of seconds given.
Which of the following can be discerned from the Exim log entry shown below?
1YO6VR-00081w-7C => test <test@cpanel.net> R=virtual_user T=virtual_userdelivery
The message was delivered. --
The message was deleted.
The message was rejected.

Which of the following describes the primary role of the exim -Mvb command?
Prints the message body when given the Exim ID.
On cPanel & WHM environments, inbound mail is stored within a subfolder structure that exists in
which of the following directories?

/home/$USER/mail/
Which of the following exim commands would provide you with the same functionality found
within WHM's Mail Troubleshooter interface?

exim -bt
Which of the following best describes the role of the exim -bpc command?

Prints the number of messages in the mail queue.

Which of the following nameserver applications does not load all of its DNS zones upon startup?
MyDNS
Which of the following are utilities that you can use to try and repair a MySQL database while
MySQL is running?

The "mysqlcheck" command.

To ensure that the internet sees the changes that you make DNS zone �le manually, which of the
following components of a DNS zoneshould you update?

The serial number.

Which of the following situations can cause very extended start-up and load times, when running
the BIND/named nameserver software?
Using a very large quantity of zone �les.
When a remote mail exchanger handles a domain's mail, which of the following �les must include
the domain?

/etc/remotedomains

On a cPanel & WHM environment, the system stores the private/public keys for DKIM in which of
the following paths?

/var/cpanel/domain_keys
In a cPanel & WHM environment, you will �nd zone �les stored in /var/named when using which of
the following namesever software?

All of these.

Which of the following command-line tools can be used to list running processes in a Linux
environment?

ps
Which of the following is the default path for the BIND/named con�guration �le?

/etc/named.conf
Which section of the named.conf �le controls BIND/named's listening port?

options
Which of the following commands can you use to set up SPF from the command-line, in a cPanel
& WHM environment?

/usr/local/cpanel/bin/spf_installer
In which of the following con�guration �les would you enable debug logging for BIND/named?

/etc/named.conf
In a cPanel & WHM environment, DNS zone �les can be found in which of the following folders?

/var/named

On a cPanel & WHM environment, the system stores DNS zone template �les within which of the
following paths?

/var/cpanel/zonetemplates
To force the local system to resolve a domain to a speci�c IP address, which of the following �les
would you modify to accomplish this?

/etc/hosts

In a cPanel & WHM server, which of the following would allow you to select another DNS server
application from the command line?

setupnameserver
To perform a reload on a cPanel & WHM server running the NSD software, which of the following
commands would you run?

rndc reload
Which of the following DNS-related command-line utilities would provide you with similar results
to those given by the dig utility, and is used for essentially the same purposes?

nslookup
Which of the following �le names follows the naming convention for a BIND/named zone �le?

domain.net.db
If named fails to start due to a con�guration error, which of the following commands would be the
most helpful for you to run?

named-checkconf
A default cPanel & WHM environment con�gures a custom logging channel, default_log, to log to
which of the following paths?

/var/log/named/named.log

In a cPanel & WHM environment, DNS zone templates can be used to ensure which of the
following?

To standardize a set of zone records and structure that will be used for a large number of DNS
zones.
After you make a number of zone �le changes in different zones, if you want to ensure that
caching nameservers know to load the new information from your server, which of the following,
single procedures can you perform to accomplish this?

Batch Zone Update

By default, which of these logging categories are routed into the default_log channel, in a
BIND/named DNS server con�guration?
general
If you create a customized DNS zone template from the command-line, which of the following
would be a correctly-named custom template �le name?
root_templatename

In a BIND/named con�guration, you can modify the level of detail that is provided to remote
servers regarding which of the following types of information?

Host application details indicating version and server data regarding your BIND/named
installation.

Which of the following is one method that you can use, within the WHM interface, to repair a
malformed DNS zone using a zone template?

Reset a DNS Zone

Which of the following utilities can be used to administer a BIND/named server remotely?

rndc
On a server that does not need to facilitate zone transfers, which of the following con�guration
variables found in the named.conf �le should be set to none to disable them?

allow-transfer
By default in a cPanel & WHM environment, the system logs cluster-related messages into which
of the following log �les?
/usr/local/cpanel/logs/dnsadmin_log

What does the Error logging severity imply, when referring to BIND/named logs?
A problem has been encountered during BIND/named operations that may allow further
operations to continue.
At which of the following stages of BIND/named DNS server operations might you encounter a
zone or con�guration syntax error?

During startup.
In a BIND/named con�guration �le, which of these logging categories encompasses all categories
that have not already been explicitly con�gured to use another channel?

default

By default, which of the following sections appear �rst in the named.conf �le?

key
What does the acronym ACL represent, in the context of a BIND/named con�guration (among
other contexts)?

Access Control List

What does the acronym TLD represent, as in for a "TLD nameserver"?

Top-level Domain
When you see a "rndc reload: connection refused" error, which of the following commands should
you run �rst?

/scripts/�xrndc
What is the path of the DNS client con�guration �le?

/etc/resolv.conf
In a cPanel & WHM environment, in order to de�ne a range or subnet of IP addresses for the
system to re-use in the named.conf �le, you should create which of the following kinds of
con�guration objects?

ACLs
Registrant information associated with domain names is maintained in an online database
accessible with what service?
WHOIS
A banking website wants to prevent inappropriate certi�cate authorities from issuing certi�cates
for their domain. Which of the following record types would best be used to assist in
accomplishing this?
CAA
When operating within a cPanel & WHM server, which of the following indicates the best method
to restart the DNS server from the command line?

/scripts/restartsrv_named
After a domain is updated at the registrar, where does the registrar then send that domain's record
data?

To the TLD nameserver.

In a cPanel & WHM environment, within which of the following paths would you be able to �nd the
Apache modules stored?

/etc/apache2/modules/
In a server running cPanel & WHM, which of the following options describes a method for
changing the system's default PHP version via the command-line?

Use the /usr/local/cpanel/bin/rebuild_phpconf command.

Which of the following items can be described as any of the three things listed below?
A command line program for installing software.
A �le format used to package software.
The individual packages created in that format.

RPM
In a cPanel & WHM environment, which of the following paths contain each installed version's
PHP con�guration �les (php.ini), used by MultiPHP? ("##" representing the PHP version, in the
options below)

/opt/cpanel/ea-php##
In a cPanel & WHM environment, which of the following utilities can you execute from the
command-line to save the current set of Apache & PHP components de�ned in EasyApache into
an EasyApache 4 pro�le?
/usr/local/bin/ea_current_to_pro�le
In a cPanel & WHM environment, which of the following options describes a method you can use
to change Apache's MPM from the command-line?

The "yum shell" command should be used to perform a batch transaction so that your web
content does not produce errors.
If, from the command line of a server running cPanel & WHM, you run the rebuild_phpconf
command with an appropriate action, then include the --errors option, which of the following will
happen?

It outputs any errors in the rebuild process to the screen (sends to STDERR and log �le).

Referencing the Apache error log entry shown below, which of the following options best
describes the yellow-highlighted portion of the log entry (take note of the speci�cally-highlighted
word)?
[Fri Sep 09 10:42:29.902022 2011] [core:error] [pid 35708:tid 4328636416] [client 72.15.99.187]
File does not exist: /usr/local/apache2/htdocs/favicon.ico

The name of the Apache module that triggered the error.

Which of the following components can be described as a speci�c SAPI that provides
functionality in a module that behaves as if it had been compiled into Apache itself, handling
appropriate requests without producing new, non-Apache processes?

DSO

When operating within a cPanel & WHM environment, which of these commands would display all
available EasyApache 4 packages from within the server's command line?

yum list "ea-*"

Which of the following options best describes the yellow-highlighted portion of the Apache access
log entry shown below?
127.0.0.1 - frank [10/Oct/2000:13:55:36 -0700] "GET /apache_pb.gif HTTP/1.0" 200 2326

The IP address of the requestor.

Which of the following options could be described as a repository for PHP extensions?

pecl

Referencing the Apache error log entry shown below, which of the following options best
describes the yellow-highlighted portion of the log entry?
[Fri Sep 09 10:42:29.902022 2011] [core:error] [pid 35708:tid 4328636416] [client 72.15.99.187]
File does not exist: /usr/local/apache2/htdocs/favicon.ico
The inbound IP address of the node that requested the item that caused the error message.
In a cPanel & WHM environment, which of the following paths are used to store Apache's primary
PHP con�guration �le ( php.conf) ?
/etc/apache2/conf.d/
If a �le or directory in a path being served by Apache contains incorrect permissions or uses
improper user/group ownership values, which of the following HTTP status codes might you see
in the Apache logs if a client were to request one of the affected paths?
403
Which of the following terms can best be described as the destination where a process can write
normal output to, usually being to the terminal, server console ("screen"), unless redirected?

STDOUT

Which of the following terms can be described as the destination where a process can write error
messages, which can often either be to the "screen", or to a log �le?

STDERR

Which of the following options describes the best way for you to enable the experimental
repository for EasyApache 4, when operating within a cPanel & WHM environment?

Perform the following command from the command-line, as root or equivalent: yum install ea4-
experimental
Which of the following options indicates the HTTP status code that produces the error shown
below?
Unauthorized. A password is needed to see this page. The browser should prompt for a username
and password.

401
In a server running cPanel & WHM, how can you create a new EasyApache 4 pro�le from within
the server's command-line?

In the �le system, make a copy of an existing pro�le's �le, edit it with any desired changes, then
save the new �le.

When administering a server running cPanel & WHM, which of the following commands contains
the appropriate paths and arguments needed to install an EasyApache 4 pro�le from the
command-line?

/usr/local/bin/ea_install_pro�le --install /etc/cpanel/ea4/pro�les/cpanel/default.json

Assume the host environment is a default cPanel & WHM installation. Based on the log entry
shown below, identify - from the options available - which log �le that this entry would be found in:
spam acl condition: error reading from spamd socket: Connection timed out

/var/log/maillog
/var/log/exim_paniclog --
/var/log/messages
Assume the host environment is a default cPanel & WHM installation. Based on the log entry
shown below, identify from the options available which log �le that this entry would be found in:
Warning: "SpamAssassin as cars detected message as spam (108.6)"
/var/log/messages
/var/log/maillog
/var/log/exim_mainlog

If the Scan outgoing messages for spam and reject based on de�ned Apache SpamAssassin™
score setting (formerly known as Apache SpamAssassin reject spam score threshold), within the
Exim Con�guration Manager - Basic Editor interface in WHM, contains a value, at what point
during an email transaction is the message actually scanned to enforce this threshold?

Immediately before forwarders and �lters are processed.

After forwarders and �lters have been processed.
During the SMTP transaction with the message's origin server.
Given the following options, which of these indicate one of the paths within which you can �nd
SpamAssassin rulesets stored?

~/.spamassassin/
Which of the following terms is used, particularly in spam-training applications, to describe the
opposite of spam, meaning legitimate, solicited messages that are not considered spam?
Ham
SpamAssassin obtains its �nal probability score for a message through which of the following
methods?
It adds together the score results from each triggered rule.

Assume the host environment is a default cPanel & WHM installation. Based on the log entry
shown below, identify from the options available which log �le that this entry would be found in:
spamd: identi�ed spam (108.6/5.0) for cars:501 in 1.4 seconds, 407 bytes

The /usr/local/cpanel/logs/error_log �le.

Which options must you pass to the sa-learn program if you want it to update the Bayesian
database with information from a mailbox?
--spam/--ham

Which of the following options best de�nes a poisoned bayesian database?

It has been populated with an excessive amount of false positives.
Which of the following applications can be described as a program used during service checks to
ensure that spamd is operational?
spamc

Which of the following applications can be described as a tool used to batch update Bayesian
databases?

sa-learn
Which of the following values are provided in the output of the exim -bp command?

Exim ID

How many messages does SpamAssassin's Bayesian �lter need to process before it can start
scoring mail?

200 good samples, and 200 bad samples.

Which of the following exim commands would output the number of messages that currently exist
in the Exim mail queue?

exim -bp
Of the following options, which would be the optimal way to resolve the issue that causes email
noti�cations containing content similar that shown below?
dbindex cache �le is out of date

Restore the �le from an available backup

Which of the following describes one of the important steps discussed when describing how a full
MySQL data directory can be manually restored from a cPanel-created backup?

Ensure ownership of the restored �les is mysql:mysql, after being copied into the data directory.

In the context of MySQL databases, which of the following is best described as "plaintext" output
containing a re-usable set of MySQL data?

MySQL dump
When should you make backups of your con�guration �les (or the my.cnf �le in particular)?

When changes are made to the con�guration.

The following text shows an example of which type of syntax, also visible in some mapping-
related �les stored by cPanel within the �le system?
{"version":1,"MYSQL":{"nopre�x":{},"owner":"animals","dbusers":{"cpses_anQnAmWDcX":
{"server":"172.16.0.40","dbs":{}}},"server":"172.16.0.40","dbs":
{"birds":"172.16.0.40","animals_�sh":"172.16.0.40"}}}

JSON

In MySQL version 5.6, what happens if an entry in /etc/my.cnf is an unrecognized variable?

MySQL refuses to start and logs an error message.

In a cPanel & WHM environment, which of the following describes the purpose of the �les that
exist within the /var/cpanel/databases directory?

To store mapping information to help store data regarding association between cPanel accounts
and databases.
Which of the following �le extensions are associated speci�cally with MyISAM tables?

.MYD
Which of the following �le extensions are associated speci�cally with InnoDB tables?

.ibd
Which of the following is the standard wildcard character used in SQL queries?

%
Which of the following is closest described as the structural metadata used to track objects like
tables, indexes, and columns when using the InnoDB storage engine?

Data dictionary

In a cPanel & WHM environment, the /var/cpanel/databases directory contains which of the
following?

The �les created and used by cPanel for database mapping.

Error messages in your database error logs that indicate invalid, missing or unexpected system
tables can frequently be the result of which of the following issues?

An incomplete (partial) upgrade.

You must stop the MySQL service in order to perform which of the following actions?

Relocate or rename the data directory �le in the MySQL data directory.

Within which of the following locations could you check if you wanted to con�rm whether a
cPanel & WHM server has "old (pre-4.1) passwords" enabled?

Tweak Settings interface in WHM.

In a cPanel & WHM environment, which of the following tools can best be described as the
executable that creates grants_[cpuser].yaml �les from existing MySQL grants, as found within the
existing mysql.user database?
dbstoregrants

Which of the following describes one of the important steps involved in the process of relocating
your MySQL data directory to a new partition?

Turn off MySQL and MySQL monitoring before performing �lesystem changes.
The .frm and db.opt �les will appear in database folders when using which of the following MySQL
storage engines?

Any storage engine.

Which of the following statements about InnoDB tablespaces are true?

They can be stored individually within a database folder, or lumped together into the ibdata1 �le.
Which of the following �les should you check if you receive an unknown variable error message
during MySQL operation or service start-up?

/etc/my.cnf
From the command line in a cPanel & WHM environment, how could you determine whether a
server is utilizing a remote MySQL server?

Check /root/.my.cnf for a “host” line.

Which of the following statements are true about SQL usage in a MySQL server?

I t i s N OT c a s e s e n s i t i v e .

Which of the following statements is not a legitimate SQL statement?

COPY

Which of the following SQL queries would be the most effective in identifying MySQL users that
still have pre-4.1 passwords in use?

SELECT DISTINCT user FROM user WHERE length(password) < 41;

Which of the following SQL statements can be used to provide descriptive information about
databases, tables, columns, variables, or status information about the server?

SHOW
When looking at the following excerpt from the beginning of a SHOW GRANTS result, what does
the term USAGE ON indicate on the *.* value that follows?
GRANT USAGE ON *.*

That no privileges are given.

Which of the following WHM interfaces updates the �les in the /var/cpanel/databases directory?

Database Map Tool

When looking at the following excerpt from the beginning of a SHOW GRANTS result, what do the
wildcard asterisks represent in the *.*shown below?
GRANT USAGE ON *.*

[database].[table]
Which of the following statements about ~/.my.cnf �les can be considered to be true?

.my.cnf �les can be used by any user.

In a cPanel & WHM environment, which of the following tools is best described as the command-
line equivalent of WHM’s Database Map Tool interface?

dbmaptool
How should you enable the slow query log on a cPanel & WHM server?

Add "slow_query_log=1" to the mysqld section of the /etc/my.cnf con�guration �le.

Which of the following MySQL/MariaDB-related variables can be controlled via an option found
within WHM's Tweak Setting interface?

open_�les_limit

If the MySQL processes are stopped using the kill -9 command, what can you expect to happen?

The severed writes on the databases will increase risk of database corruption.
Which of the following pieces of information can you �nd in both the slow query log and the
general query log?
The user who executed the query.

Which of the following variables in a cPanel & WHM server’s /etc/my.cnf �le are set by default?

default-storage-engine=MyISAM
How can you prevent cPanel & WHM from performing automated updates on the MySQL® or
MariaDB server software?

By using the update_local_rpm_version script.

If the backup directory is /backup, where would you �nd the compressed backup �le of the full
MySQL data directory?

/backup/[date]/system/dirs/_var_lib_mysql.tar.gz

Which of the following MySQL logs are not recommended to leave enabled on a production
server?

General query log: /var/lib/mysql/hostname.log

In a cPanel & WHM environment, which of the following tools can be best described as the
executable that reads the grants_cpuser.yaml �le, then adds the corresponding grants to MySQL.

restoregrants

Which of the following describes one of the important steps that should be taken after restoring a
single database from a full cPanel backup, into a new database instance?

Associate the database and the database user with the cPanel user using the Database Map Tool.

By default, on a cPanel & WHM environment, you can �nd the MySQL logs in which of the
following locations?
/var/lib/mysql
The following text is an example of which type of syntax, also found in some mapping-related �les
stored by cPanel in the �le system?
MYSQL:
animals:
animals:
- GRANT USAGE ON *.* TO 'animals'@'localhost' IDENTIFIED BY PASSWORD
'*75FE48658430441870C524D7ECB8F71EADFAEFD1'
- GRANT ALL PRIVILEGES ON `birds`.* TO 'animals'@'localhost'
- GRANT ALL PRIVILEGES ON `animals\_�sh`.* TO 'animals'@'localhost'
PGSQL: {}

YAML
XML
JSON
After you update a zone's serial number (or any other record), which of the following commands
can you execute to ensure that your local nameserver has been updated to use the new zone
data?

rndc reload
Which of the following utilities included with BIND/named can be used to troubleshoot malformed
zone �les?

named-checkzone

When looking at the following excerpt from the beginning of a SHOW GRANTS result, what do the
wildcard asterisks represent in the *.* shown below?
GRANT USAGE ON *.*

[database].[table]
Which of the following terms can best be described as an input stream where data is sent to and
read by a program?
STDIN
Which of the following command-line utilities can best be described as a tool that allows you to
concurrently install multiple versions of the same component (software collections) onto your
system, and is often used with EasyApache 4/MultiPHP operations?
scl
Which of the following options indicates the HTTP status code that produces an error like the one
shown below?
Forbidden. Access was denied to at least one relevant �le.

403
When an EasyApache 4 pro�le is uploaded through the WHM interface, where within the �le
system is it stored?

/etc/cpanel/ea4/pro�les/custom

Of the following, which of these options describe information that can be obtained by using the
yum info command?

The plugins currently being loaded by the yum application.

Which of the following terms can be described as a special part of a process that shares
resources with others in the same process, and can execute commands?

Thread
Which of the following options indicates the HTTP status code that results in the status message
shown below?
OK. The request was successful.

200
Which of the following terms can be described as a special text string syntax used for describing
a search pattern?

Regular Expression
Which of the following yum commands will install the EasyApache 4 mod_speling RPM?

yum install ea-apache24-mod_speling

How does the scl command know which version of PHP it should use?

You provide the PHP version as a command-line argument.

In a cPanel & WHM environment, if you select PHP 5.6 as the default PHP version, then from
which of the following paths will the php.ini �le be loaded?
/opt/cpanel/ea-php56/root/etc/php.ini
Which of the following best describes the difference between a process and a thread?

Processes can contain multiple threads, and the threads contained in the process share its
resources.

Which of the following options describes one of the commonly known characteristics, though are
not always indicative, of an average spam email message?

The message contains an attachment.

Which of the following options best indicate the typical delivery failure rate that a spamming email
account will report, if examining from the Mail Delivery Reports interface found in WHM?

The account will have a high failure rate.

Given the following, which option best describes an actual reason that the system may place a
message into the Exim queue?

The Exim service has been stopped and the SMTP daemon is not running.

What actions can you perform in the WHM Home » Email » Mail Queue Manager interface?”

Delete a particular message permanently so that is not delivered.

When mail is delivered to "/dev/null”, which of the following statements accurately indicate what
happens to the message?

The message has been permanently deleted.

If you suspect that mail sent to the user who is over their quota is not delivered, which of the
following WHM interfaces might you look to con�rm why the message was not delivered?

WHM Home » Email » Mail Delivery Reports

Which of the following options describes one of the commonly known characteristics, though are
not always indicative, of an average spam email message?

The message has a high rate of failed recipients.

The system's administrator receives an email alert from WHM when which of the following
conditions occur?

hostname does not point to the main IP address on the server.

Which of the following query returns the IP addresses of the nameservers for the IP address
10.9.8.7?

dig +nssearch 8.9.10.in-addr.arpa

After installing cPanel & WHM in a new environment, what is the initial, default state of DNS
clustering?

DNS clustering is initially disabled and must be manually enabled.

Which of the following can be described as having the following major strengths?
1. Very high performance.
2. Low memory footprint.

PowerDNS

Given the following options, which indicates the ideal source from which you should obtain your
server's resolver IP addresses?

Your hosting provider or data center.

Within which of the following WHM interfaces would you perform a graceful restart of the
nameserver software?

WHM Home >> Restart Services >> DNS Server

Within which of the following WHM interfaces would you enter the default nameservers for
accounts that a reseller creates?

WHM Home >> Resellers >> Edit Reseller Nameservers and Privileges

Which of the following options accurately describes an action one performs in WHM's
EasyApache 4 interface?”
Install new PHP extensions for use in your active Apache/PHP environment.

Which of the following options accurately describe an action that one can perform from within
WHM's EasyApache 4 interface?”

Change the MPM that is used in your Apache installation.

Besides increasing the speed of the build process, which of the following options describes
another reason that EasyApache 4 provides an improvement over EasyApache 3

Reduced chance of critical Apache failures.

When operating in a cPanel & WHM environment, which of the following �les are used by Apache
to de�ne the PHP con�guration?

/etc/apache2/conf.d/php.conf

What types of packages do EasyApache 4 rely on to install modules and extensions, when
provisioning an EasyApache 4 pro�le?

RPM packages.

MySQL Pro�les can set up what kind of relationship between servers

1-to-1 (1:1) only

Which of the following types of tables can you repair using the Repair a MySQL Database
interface, found in WHM?

MyISAM

The WHM Home >> SQL Services >> Additional Access Hosts interface creates server-level grants
that are similar to the grants that can be created in which of the following cPanel account-level
Interfaces?

cPanel Home >> Databases >> Remote MySQL

Which of the following options indicate the correct number of characters that a MySQL 4.1
password contains before being updated to the current standard of 41 character-hashes?”
16 characters.

Which of the following is a term that indicates a trait of the object described by the table, or can
be otherwise referenced as a table column?

Field

Which of the following MySQL/MariaDB-related terms describe a data structure that improves
operations' speed in a table accurately?

Index

Which of the following options describes an actual bene�t of utilizing remote MySQL capabilities
using the MySQL Pro�les feature in WHM?

Remote MySQL servers can reduce load on the WHM Server.

Given the options below, which of these accurately indicate a point during WHM user interactions,
which triggers the system to create grants for all pre-existing cPanel accounts, is based on the
con�gurations set within the Additional MySQL Access Hosts interface?

When the user clicks the link at the bottom of the Additional MySQL Access Hosts interface
labeled "click here".

What language is used to add, remove, and view data in a MySQL/MariaDB database?

SQL

Which of the following database-related terms de�nes marking a table or row so that only one
process can access it a time?”

Locking

Which of the following best describes the MySQL root password's role in a cPanel & WHM
environment?”

A password that is primarily handled via automated means by cPanel & WHM back-end services
and can be reset as needed.
Which important con�guration �le would allow you to change important server options, such as
enabling debug logging for BIND/named?

/etc/named.conf

Which of the following is the �rst nameserver that the resolver queries to determine the address
of the TLD nameserver?

The root nameserver.

To ensure that the internet sees the changes that you make DNS zone �le manually, which of the
following components of a DNS zone should you update?

The serial number

Which of the following MySQL/MariaDB-related variables can be controlled via an option found
within WHM's Tweak Setting interface?

max_allowed_packet

Which of the following yum commands would remove, or uninstall, the mod_speling RPM?

yum remove ea-apache24-mod_speling

Referencing the Apache error log entry shown below, which of the following options best
describes the yellow-highlighted portion of the log entry (take note of the speci�cally-highlighted
portion)?
[Fri Sep 09 10:42:29.902022 2011] [core:error] [pid 35708:tid 4328636416] [client 72.15.99.187]
File does not exist: /usr/local/apache2/htdocs/favicon.ico

The Apache process ID of the process that triggered the error.

Which of the following items can be described as any of the three things listed below?
1. A command line program for installing software.
2. A �le format used to package software.
3. The individual packages created in that format.

RPM

What is the role of the -f �ag when used with the exiqgrep utility?
Select messages by sender address.
In a cPanel & WHM environment, within which of the following parent directories would you �nd a
subdirectory that includes EasyApache's templates and userdata information, stored by cPanel?

/var/cpanel/

Referencing the Apache error log entry shown below, which of the following options best
describes the yellow-highlighted portion of the log entry?

[Fri Sep 09 10:42:29.902022 2011] [core:error] [pid 35708:tid 4328636416] [client 72.15.99.187]
File does not exist: /usr/local/apache2/htdocs/favicon.ico

The inbound IP address of the node that requested the item that caused the error message

In the context of a MySQL database, which of the following can best be described as an attribute
used to sort or specify data, sometimes across tables?

Index

Most of the executables found within the /usr/local/cpanel/bin directory are not intended for
standard usage by users, and are not developed to be user-friendly (frequently lacking any kind of
help output or formal documentation). These are intended primarily for back-end and automated
handling, as opposed to those executables found within the /usr/local/scripts (/scripts) folder.

There is at least one notable exception to this. Which of the following tools found within this path
is actually recommended for server administrator use as needed, in certain circumstances?

dbmaptool

Which of the following can be described as a calculated numerical value resulting from a pre-
determined algorithm used to represent a set of data?

Checksum

In a cPanel & WHM environment, which of the following �les might you �nd in the /var/cpanel
/databases directory?

dbindex.db.json
In the MySQL Database interface, you've successfully created a database and a
database user. You want the new user to be able to access the new database.
What is the next step?

no ans

When changes are made in the MultiPHP INI Editor interface, what file are the
configuation changes written into?

no ans

Which email account is used as the outgoing email address on mail sent by PHP
scripts on your account?

no ans

Your main website's files should be stored within which of these directories?

/home/$user/public_html

Which of the following best describes an Add-on domain?

An alias domain redirecting to a subdomain.

What is the name for a type of domain that is managed by cPanel, but contains
no actual content, and is instead redirected to another domain?

no answer

Which of the following are required to obtain an SSL certificate through the
SSL/TLS Wizard?

no ans

Which interface can be used to set a virtual host's PHP version?

cPanel & WHM

EasyApache 4 is known for improving the speed of the build process, but what is
 another benefit of using EasyApache 4 over EasyApache 3?

Reduced chance of critical Apache failures.

In a cPanel & WHM environment operating with EasyApache 4, one could define
an EasyApache profile as which of the following?

A collection of packages that can be provisioned.

1. Which of the following options best describes one of the most notable behaviors that separates
the DSO handler from other PHP handlers available in a cPanel & WHM environment?

no ans

During PHP requests, which of the following statements accurately describes

how the DSO handler processes the request?

Given the following, which best describes an actual reason that the system may
place a message into the Exim queue?

The load average on the server is above the delivery threshold.

What HTTP status code could be displayed in the Apache logs if a client requests a
path containing a file or directory with incorrect permissions or improper
user/group ownership values?

500

During PHP requests, which of the following statements accurately describes

how the DSO handler processes the request?

PHP handling operates internally by Apache's own processes

In modern installations of cPanel & WHM, how is the PHP version determined for
newly created accounts, when System PHP-FPM status is set to ON?
 It is set to the same value as the system default.

Why is it suggested against using PHP DSO without mod_ruid2 or mpm_itk?

PHP DSO runs as the user nobody by default. In a shared hosting environment, this is a security
issue.

In a cPanel & WHM environment, which of the following options accurately

describes what the system default PHP version setting defined in WHM's MultiPHP
Manager interface represents?

The version that is used if a domain does not already have a speci�c version selected for it.

In which of the following WHM interfaces would you enter the default
nameservers for accounts that root creates?

WHM Home >> Server Con�guration >> Basic WebHost Manager Setup

In what mode does cPanel create SPF records by default?

Development mode (non-produc�on)

As a WHM administrator, you receive the following email alert:

The hostname server.example.com resolves to the 10.0.2.5 IP address. It should
resolve to the 10.0.3.5 IP address.

What is the most likely scenario to have caused this noti�cation to be sent?

The hostname does not point to the main IP address on the server

cPanel offers a DNSOnly installation specifically for using a standard cPanel &
WHM environment in a DNS cluster configuration. Which of the following is the
standard license cost associated with DNSOnly?”

Free
Diego is a web designer who operates his own cPanel & WHM server. He wants to
create a test subdomain for one of his clients and upload some web content to
it so that he can share a "beta" (non-production) version of the site to his client.
Which of the following interfaces should he start with, in order to accomplish this?

cPanel » Domains » Subdomains

How can you change the default PHP version of a cPanel & WHM server using the
command-line?
Use the /usr/local/cpanel/bin/rebuild_phpconf command.

Which of the following options best describes the yellow-highlighted portion of

the Apache access log entry shown below?

127.0.0.1 - frank [10/Oct/2000:13:55:36 -0700] "GET /apache_pb.gif

HTTP/1.0" 200 2326

The size of the returned file (in bytes)

In a cPanel & WHM environment, which of the following options accurately

describes what the system default PHP version setting defined in WHM's MultiPHP
Manager interface represents?

The version that is used if a domain does not already have a speci�c version selected for it.

To retrieve the IPv6 record of a domain, you would query for which of the
following records in a domain?

AAAA

In the named.conf file, which section appears first by default?

no answer

Nameserver address record setup in modern installations of cPanel & WHM, both
within the Basic WHM Setup and Edit Reseller Nameservers and
Privileges interfaces, provide support for certain DNS records associated which
of the following types of hostnames?

Hostnames that resolve to AAAA records.

What happens when a domain with two NS records in its zone is queried for its NS records?
One record is randomly returned each �me.

What would be the best solution to address the email notifications that include
the following message: dbindex cache file is out of date

Run /scripts/fix-dbindex

Which term best describes an attribute used to sort or specify data, sometimes
across tables, in the context of a MySQL database?

Index

Which of the following files can be found in the /var/cpanel/databases directory in a

cPanel & WHM environment?
dbindex.db.json

The following op�ons found in the Exim Configura�on Manager - Basic Editor interface in
WHM enables the checking of DNS resolu�on to see if the sender's domain exists?

Sender Verifica�on Callouts

What is one characteristic that is often, though not always indicative, of

an average spam email message?
The message is large in size.

Which of the following options best describes the term email reputation?

It is a calculation of the likelihood of a message being spam based on other

messages sent from the same server.

If you receive a report that emails from a particular user on your server are not being
delivered to the inbox or bounced back, and you see a green checkmark icon next to the
message when you check the WHM Home » Email » Mail Delivery Reports interface, what is
the most likely explanation for this icon?

That the message was delivered successfully to a folder other than the inbox.

The following options found in the Exim Configuration Manager - Basic

Editor interface in WHM enables the contact of the sender's mail server to
see if the sender exists?

Sender Veri�cation

Given the following options, which accurately describe the Mail Troubleshooter
interface's behavior, found in WHM?
It does not send an actual test message but simulates sending one.

What header information would be present in both email messages being

exchanged between two cPanel servers but not appear in the Exim logs of either
server?
Exim ID

In Maildir, what type of item is stored in the "cur" folder?

Mail that HAS been read.

In which subdirectory of a cPanel backup folder can individual database backups created
within a cPanel account-level backup be found?

In the mysql directory

Which of the following mail diagnostics are available within the WHM interface, and can help you
troubleshoot mail?

A diagnostic tool that provides a telnet-like interface, allowing you to manually reproduce the
SMTP process.

If the mail server defers a message, what did it do to the message?

Rejected it.

What does it mean when a mail server "relays" its mail?

It is handing mail off to another mail server for delivery.
Which Exim command can be used to display the total number of messages in the mail queue?
exim -bpc

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