Final Draft PCR Compendium

COMPENDIUM OF
POLICE COMMUNITY
RELATIONS POLICIES
VOLUME I
Policies published from
2013 to 2023
Published by:
Directorate for Police Community Relations
2023
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Republic of the Philippines
DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT
DILG-NAPOLCOM Center, EDSA corner Quezon Avenue, West Triangle, Quezon City
http://www.dilg.gov.ph
The desire of the Philippine National Police (PNP) to maintain and

improve positive public perception in the organization has always been the
primary goal of the Directorate for Police Community Relations (DPCR),
thus, the creation of this first-ever compendium of PCR policies is a good
gesture to ensure that the vision of the PNP of a safer place to live, work and
do business will be attained with the concept of working in partnership with a
responsive community.
There is no doubt that the role of the DPCR is vital in developing

sustainable and effective implementation of community-based and service-
oriented programs and projects, and through this compilation, the policies
enforced by this Directorate will strengthen the PNP’s resolve to
harmoniously work with the community and other sectors of the society.
This compendium is a beneficial tool in assessing the efforts of the

PNP personnel all over the country through activities that are aligned with the
policies placed for the interest of the majority people because only by
working with the community you can be called a highly capable, effective and
credible police – a manifestation of genuine service, excellence, and
transparency.
As public servants, let us all continue to further our knowledge by

doing things systematically and harmoniously in partnership with the
community we sworn to serve and protect.
ATTY. BENJAMIN C. ABALOS, JR.

Secretary, DILG
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NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
OFFICE OF THE CHIEF, PNP
Camp BGen Rafael T Crame, Quezon City
My sincerest congratulations and appreciation to the men and women

of the Directorate for Police Community Relations (DPCR) for crafting this
Compendium of Policies. This compilation is an invaluable reference that will
guide our police-community relations officers in performing their duty of
fostering strong partnership with the community.
Community engagement is a critical component in achieving the vision

of the Philippine National Police of a safe place to live, work, and do
business - and we acknowledge that the DPCR plays a vital role in forging
relationships between the people and the police, through sustainable and
effective community-based and service-oriented programs and projects.
I am proud to say that this compendium serves a greater purpose

than just guiding our police-community relations officers' performance. It also
highlights the significance of the police working hand-in-hand with the
people.
Therefore, I commend you for the publication of this compendium.

I am confident that it will not only strengthen the capabilities of our men but
also empower our citizenry. I hope that through this compilation, we can all
move forward and continue to serve the people with dedication and integrity,
further enriching public trust and confidence towards our organization.
Once again, congratulations to the officers and personnel of the

DPCR for this remarkable achievement. Guided by the principle of
"Serbisyong Nagkakaisa", let us continue to work together in building a safer
and more secure future for all Filipinos.
BENJAMIN C ACORDA, JR
Police General
Chief, PNP
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NATIONAL POLICE COMMISSION
NATIONAL HEADQUARTERS, PHILIPPINE NATIONAL POLICE
DIRECTORATE FOR POLICE COMMUNITY RELATIONS
Camp BGen Rafael T Crame, Quezon City
The commitment of the Directorate for Police Community Relations to

improve administrative and operational coherence and efficiency never
ceases, just as our resolve to help prevent and eliminate all forms of
criminality continues to intensify. Driven by this vision, this Directorate
actively builds and sustains dynamic police-community partnerships that feed
the PNP’s goal to enhance the quality of police services and its relationship
with stakeholders.
The creation of this DPCR Compendium exemplifies our enthusiasm

to ensure that this organization’s high standard of professionalism further
reflects the DPCR’s capability as the show window of the organization.
Guidelines included in this manual are essential for this office to

create an atmosphere of an efficient and orderly flow of plans, programs, and
policies that work to strengthen police-community partnerships as a vital
foundation of the PNP’s operational success.
Indeed, this will be indispensable in addressing the need of the DPCR

to inculcate its personnel, and all police officers, with supplementary
knowledge on our importance as part of the QUAD Operational Staff of the
PNP. Let this manual be our tool to continue to empower a responsive
community.
By organizing a well-defined role for each PCR personnel, I am

optimistic that, together, we can strengthen police-community affairs and
develop more programs and activities to gain a higher level of public trust
and confidence in the PNP.
MARIO A REYES
Police Major General
The Director for Police Community
Relations
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To fulfill the mission of the Directorate for Police Community
Relations (DPCR), one must widely understand the
interconnecting roles of Information Development Operations,
Public Information and Community Affairs Development in making
a stronger police-community partnership. With this in mind, the
first DPCR Compendium was carefully curated to help the PNP
personnel in adhering to and embracing the guidelines, functions
and policies in the police-community relations landscape.
The policies, concepts and approaches embedded in this

DPCR Compendium are time-tested methods that allow PNP
personnel on the ground to become more effective and genuine in
collaborating with the community and other stakeholders in the
shared goal of eliminating, if not ultimately preventing, criminal
activities in the country.
Relevant to the demands and the present needs of the

organization, this compendium is essential for the PNP personnel
to keep abreast with the existing plans and programs of the PNP
that is not limited with time or person in authority. These are
policies that enabled the whole PNP to work with the community
and other stakeholders with confidence and dedication throughout
the years.
The publication of the first DPCR Compendium is a best

practice through which knowledge can be shared to all PNP
personnel, especially to those in the frontlines who carry the
responsibility of representing the PNP as a community and
service-oriented organization, working in partnership with a
cooperative community towards a peaceful, orderly, safer and
harmonious society.
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The creation of the DPCR Compendium would not be
possible without the painstaking effort of each and every member
of the Directorate for Police Community Relations who has
contributed, in one way or another, in coming up with such a
comprehensive compilation of Police-Community Relations
policies.
Our profound gratitude extends to PMGEN MARIO A

REYES, The Director for Police Community Relations, for taking
the lead in completing this compendium alongside
PBGEN ARNEL AMOR B LIBED, the Deputy Director of DPCR,
and all the Division Chiefs of the Directorate for their assistance in
prioritizing this significant endeavor: PCOL JONAS T AMPARO,
the Chief of Plans and Programs Division; PCOL GEMMA A
VINLUAN, the Chief of Community Affairs Division; PCOL
PERGENTINO N MALABED JR, the Chief of Public Information
Division; PCOL ESMERALDO P OSIA JR, the Chief of
Information Operations and Research Center; PCOL CLAIRE B
CUDAL, the Chief of Family, Juvenile Gender and Development
Division; and PCOL MADZGANI MUKARAM, the Chief of Salaam
Police Center.
We, likewise, express our sincere gratitude to the Vice-

Chairperson of the Editorial Board, PBGEN JONATHAN A
CABAL, the Executive Officer of DPCR, and the Secretariat of this
compendium initiative led by PLTCOL JUDITH Z LAGUITAO for
meticulously reviewing and curating all existing PCR policies to
ensure that this manual effectively serves its purpose of further
capacitating the entire PNP organization. Special mention goes to
PCOL JOEL K TAMPIS, former Chief, Public Information Division,
who shared his valuable insights and helped in polishing the
outputs in the compendium.
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MESSAGE OF THE SILG i
MESSAGE OF THE CPNP iii
MESSAGE OF TDPCR v
FOREWORD vii
ACKNOWLEDGMENT ix
DPCR LOGO 1
THE DIRECTORATE FOR POLICE COMMUNITY RELATIONS FAMILY 3
OFFICE OF THE DIRECTOR 5
OFFICE OF THE DEPUTY DIRECTOR 7
OFFICE OF THE EXECUTIVE OFFICER 9
ADMINISTRATIVE OFFICE 11
BUDGET AND FISCAL OFFICE 13
PLANS AND PROGRAMS DIVISION 15
PNP Memorandum Circular No. 2023-031 17

PCR Eligibility and Placement Policy

Police Community Affairs and Development Master Plan
“TAGATAGUYOD”
August 6, 2019

Pulis, Pulis Kung Umaksyon ay Mahusay at Mabilis
June 6, 2019
Memorandum Circular 2011-024 52

Police Community Relations Eligibility List
November 25, 2011
Command Memorandum Circular No. 12-2022 60

127th Police Community Relations Month Celebration
May 5, 2022
Modified Paskuhan sa Camp BGen Rafael T Crame 2021
November 2, 2021

26th PCR Month Modified Celebration
June 23, 2021

Police Community Relations (PCR) Strategies in Support to End Local
Communist Armed Conflict (ELCAC)
May 6, 2021

Barangay COVID Defense (BACOD): A Community-Level
Response Against COVID-19 Pandemic
November 6, 2020

25th Police Community Relations (PCR) Month Celebration
April 15, 2020

Paskuhan 2019
September 5, 2019

24th Police Community Relations (PCR) Month Celebration
April 17, 2019
COMMUNITY AFFAIRS DIVISION 133

Revitalized PNP KASIMBAYANAN (Kapulisan, Simbahan, at
Pamayanan)
September 15, 2022

PNP Retooled Community Support Program (PNP RCSP)
January 28, 2022

Prescribing the Minimum Technical Specifications for PNP
Search and Rescue Shirt
May 6, 2021
PNP Critical Incident Management Operational Procedures (CIMOP)
(Revised 2020)
November 2, 2020
PNP Memorandum Circular 2020-053 240

PNP Overseas Filipino Helpline (PNP OF HELP)
August 26, 2020

Policies and Guidelines in the Creation of the Katarungan Desks (KDs) in all
PNP Stations
April 15, 2020

Kaligtasan at Kalikasan (KALIGKASAN) Volunteer Program
April 15, 2020

Revised PNP Internal Cleansing Strategy
July 18, 2017

Guidelines in the Management of Quick Response Funds (QRF)
August 25, 2016

PNP Model Police Stations
July 15, 2016

Guidelines for Unit Commanders in Proposing Programs,
Projects, and Activities for Inclusion in the Development Programs
of the Local Government Units
April 20, 2016

PNP Retooled Community Support Program's Counter- White Area Operations
February 5, 2020

Kabataan Kontra Droga At Terorismo (KKDAT)
January 29, 2020

Community Based Recovery and Wellness Program
May 8, 2017
PNP Community and Service Oriented Policing System
2017

PNP Anti-Illegal Drugs Campaign Plan “Double Barrel Alpha”
January 8, 2017

Project “Ready” (Resistance Education Against Drugs for the Youth)
2016

Barangayanihan (Revitalized Barangay Peacekeeping Operations)
April 30, 2015

“Pulis Natin”
September 18, 2014
PUBLIC INFORMATION DIVISION 439
PNP Memorandum Circular No.2021-095 441

Communication Plan on COVID-19
July 5, 2021

Guidelines and Procedures on Social Media Content, Post and
Engagement Utilizing Official Social Media Accounts and Individual
Accounts of PNP Personnel
May 2, 2020

PNP Internal Disciplinary Mechanism
October 6, 2020

Guidelines in the Recognition of Philippine National Police (PNP)
Good Deeds

Revised Policies, Guidelines, and Procedures Governing the
Enhancement of the PNP Presence in the Social Networking Sites
2019
Guidelines and Procedures in Acting/Disposing Request of
Filmmakers, Television/Film Industries for Movie Actor/Actresses
Portraying the Role of Police Officers to Wear PNP Uniforms and/or to
Utilized PNP Personnel, Equipment, and other Facilities for Filmmaking
June 6, 2019

Revised Communication Plan for the PNP P.A.T.R.O.L Plan 2030
“Peace and Order Agenda for Transformation and Upholding
the Rule of Law”
May 27, 2019

Implementation of the PNP Peoples’ Freedom of Information
(FOI) Manual

Day of National Remembrance for the SAF 44
March 26, 2017

PNP Policy in the Use and Display of Banners and Tarpaulins
in All Police Camps and Police Headquarters
August 16, 2015

Policies, Guidelines, and Procedures Governing the Enhancement
of the PNP Presence in the Social Networking Sites
February 4, 2014

Policy, Guidelines and Procedures in Naming or Renaming
PNP Camps and Facilities
November 24, 2011

Recalibration Of The Existing PNP Public Affairs Programs
“Pulis @Ur Serbis Reloaded” And “The Tsip”
April 12, 2022

Communication Plan On Anti Illegal Drugs Campaign Plan
"Double Barrel: Reloaded"
May 8, 2017
Communication Plan on the Reinforced PNP Internal
Cleansing Strategy
May 2, 2017
FAMILY, JUVENILE, AND GENDER DEVELOPMENT DIVISION 597
PNP Memorandum, Circular No. 2019-045 599

Guidelines And Procedures In The Establishment And Operation Of Child
Development Center Within PNP Camps And Utilization Of Portion Of The
Gad Fund Therefor
August 6, 2019

Policies and Guidelines in Creating the “Kapakanan ng mga PNP
Personnel na may Kapansanan” (KPPK) Program
June 21, 2019

PNP OPLAN "Bisita Eskwela- I am Strong" (BES)
March 22, 2018

Guidelines for the Creation and Institutionalization of the Gender and
Development Focal Point System
December 9, 2013
INFORMATION OPERATION AND RESEARCH CENTER 629

Institutionalization of Information Operations (IO) in Police Operations
February 11, 2016

Active Police-Community Partnership to Address Internal Security Threats
(DPCR Annex to “LOI SAMAHAN 2011”)
October 20, 2014

Information Operations-Community Intervention Concept
November 20, 2013

The Mystery Client Project
November 11, 2013
Institutionalization of the Philippine Anti-Illegal Drugs Strategy in the PNP
April 14, 2020

Information Operations (10) in Support to the PRRD State of the Nation
Address (SONA) 2018
July 6, 2018

Operationalization of PNP Information Operations Working Group (IOWG)
October 16, 2017

Creation and Deployment of Marawi Civil Relations Team (CRT)
October 1, 2017

Strategic Communication Plan re Implementation of Project: "Double Barrel"
and Other Law Enforcement Operations
September 26, 2016

Unity Walk and Prayer Rally for SAFE 2013
January 9, 2013
SALAAM POLICE CENTER 711

Peacebuilding and Counter-Radicalization program
March 20, 2014

Strengthening PNP’s Role in the Prevention and Countering of
Violent Extremism (PCVE) Through The Salaam Police Center
February 24, 2021
Editorial Page 737

RED, BLUE, and YELLOW: Philippine Flag
THREE (3) STARS: Luzon, Visayas, and

Mindanao
LAUREL LEAVES: Continuous Quest for Quality

and Excellence
PALM: Power and Guidance
PHILIPPINE MAP: Philippine Archipelago
HUMAN FIGURE: Unity

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The Plans and Programs Division of the DPCR is responsible for the following
functions:
1. Formulates and supervises the execution of plans and programs relative to police-
community affairs and development geared towards enhancing community and
citizens’ participation in support to the operational plans of the PNP;
2. Develops community relations program concepts, doctrines, standards, and

systems;
3. Monitors and evaluates PCR accomplishments of units;
4. Develops PCR database;
5. Conducts research/survey to enhance capability of PCR units to assess the

impact of plans, programs, and activities of the Directorate and acquire data on
the public’s perception of PCR programs and the PNP in general; and
6. Performs other tasks as directed by the Director for Police Community Relations.16
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The Community Affairs Division of the DPCR is responsible for the following
functions:
1. Formulates strategies, policies and plans geared towards enhancing
community affairs activities through Community Affairs and Development
(CAD), Community Inter-Relations (CIR), and Community Organization
and Mobilization (COM);
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2. Develops plans and programs that will enhance the citizens’ active
participation in the promotion of public safety, maintenance of peace and
order and crime prevention, detection and solution and other police
functions;
3. Monitors and assesses the implementation of CAD, CIR and COM by

PNP PROs and Separate Units;
4. Assists other government agencies and NGOs in the conduct of activities

contributory to the maintenance of peace and order and promotion of
public safety; and
5. Performs other tasks as directed by the Director for Police Community

Relations.
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The Public Information Division of the DPCR is responsible for the following functions:
1. Formulates policies, plans and programs on police and community information and
education related activities;
2. Develops a strategis in disseminating information and narratives using media

platforms such as: Television, Radio, Internet (Social Media), Messaging/Mobile
Phones and Print (TRIMP) and face-to-face approaches to strengthen Police
Community Affairs and Development; 439
3. Develops strategies in amplifying the PNP’s crime prevention and control
campaigns to maintain peace and order and ensure public safety and
security to lead in the narrative;
4. Serves as central repository of all requests for access to information in

relation to Freedom of Information Act;
5. Monitors the performance of official PNP social media pages such as reach
and engagement to increase the PNP’s social media presence;
6. Monitors the performance of lower units in relation to the implementation of

the Police Community Information related policies, plans, programs and
activities; and

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The Family, Juvenile, Gender and Development Division of the DPCR is
responsible for the following functions:
1. Serves as focal point in policy direction, program/project formulation,
monitoring and implementation concerning families, women children, human
rights and gender and professional development;
2. Represents the Directorate in conferences, meetings and other inter-agency

affairs regarding families, women and children and other intra-familial issues;
3. Organizes the conduct of gender sensitivity and skills/personality

development, trainings, seminars, dialogues, conferences with and for police
personnel;
4. Participates in the formulation of gender responsive legislative measures;
5. Establishes ties with concerned organizations, local and international,

especially groups advocating the rights of women and children;
6. Directs the different sections under the division to carry out their respective
duties and responsibilities;
7. Monitors the performance of lower units and personnel in the implementation

of different gender responsive policies, programs, and projects; and

Relations.
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The Information Operation and Research Center of the DPCR is responsible for
the following functions:
1. Assists in strengthening the PNP's database, data gathering and analysis of
peace and order situations;
2. Conducts research and monitoring of information environment;
3. Develops adequate assessment and doable courses of actions to preserve

the image, credibility and integrity of the PNP and the government through
Strategic Communications;
4. Intensifies the capability of the PNP in terms of Information Development

Operations to deal with criminality, insurgency, terrorism and other public
safety concerns; and

Relations.
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The Salaam Police Center of the DPCR is responsible for the following
functions:
1. Undertakes close monitoring, and networking and Enhances linkages
with the National Commission on Muslim Filipinos as well as the different
local and international Muslim communities to ensure effective
partnership in addressing terrorist threats and lawless violence;
2. Serves as coordinating body among the regular PNP operating units,

different Salaam Police, and AFP units in the conduct of police
operations against Muslim personalities or in Muslim communities
including arrest, investigation, and filing of cases against them to ensure
that the rule of law is properly observed and human rights are not
violated; 711
3. Enhances linkages with the Presidential Office for Muslim Affairs and the
Muslim communities to ensure community partnership in addressing
terrorist threats and lawless violence;
4. Conducts continuous information and education campaigns among the

different Muslim communities to enlighten them on their rights and
obligations;
5. Develops programs and activities relative to the prevention and

countering of violent extremism and terrorism in Muslim and non-Muslim
communities and ensure effective implementation thereof;
6. Develops policies and guidelines in the implementation, monitoring,

assessment, and enhancement of programs for the reintegration,
deradicalization, as well as religious rehabilitation of Muslim
personalities, in coordination with concerned PNP Offices/Unit; and

Relations.
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EDITORIAL BOARD
PMGEN MARIO A REYES TDPCR/Chairperson
PBGEN ARNEL AMOR B LIBED DDPCR/Vice-Chairperson
PBGEN JONATHAN A CABAL Ex-O/Editor-In-Chief

PCOL JONAS T AMPARO C, PPD/Member
PCOL GEMMA C VINLUAN C, CAD/Member
PCOL MADZGANI M MUKARAM C, SPC/Member
PCOL ESMERALDO P OSIA JR C, IORC/Member
PCOL PERGENTINO N MALABED JR C, PID/Member

PCOL CLAIRE B CUDAL C, FJGADD/Member
PLTCOL REX T CUNTAPAY BFO/Member
PLTCOL MARY GRACE P TAGTAG Admin Officer/Member
PLTCOL ROQUE A MERDEGIA JR SLO/Member
Technical Working Group
PLTCOL JUDITH Z LAGUITAO AC, PPD/Head TWG & Secretariat

PLTCOL LORENZO P BERNAS AC, IORC/Asst. Head TWG
PLTCOL IRENEO M BRILLANTES JR AC, SPC/Member
PLTCOL GLENDA A LIM AC, FJGADD/Member
PMAJ JERICO L REDON SC, PID/Member
PMAJ EUREM JAY Q MACASIL SC, CAD/Member
PEMS SHERWIN A DASCIL Chief Clerk, DPCR/Member
NUP Perlita P Herminado NUP Supervisor/Member
Secretariat
PMAJ JAN ALBERT C RONGAVILLA SC, PPD/Asst. Head Secretariat

PEMS Annajar K Uddin Chief, Clerk, SPC/Member
PCMS Richy Red P Peñalosa Chief, Clerk, PPD/Member
PSSg Zoraida P Kuda Action PNCO, PPD/Member
NUP Susan T Tombaga Planning Officer II, PPD/Member
NUP Angelita DC Dimagiba Project Evaluation Officer II, PPD/Member
NUP Ritzel L Alibio Planning Officer I, PPD/Member
NUP Rosie DC Ballon Community Affairs Officer I, CAD/Member
NUP Cristina O Yabut Project Evaluation Officer I, PPD/Member
NUP Yvonne Joyce C Villaruel Public Information Officer I, PID/Member
NUP Diana Jean B Evite Administrative Officer II, IORC/Member
NUP Elsie I Masangkay Administrative Assistant III, PPD/Member
NUP Aileen P Sancho Data Controller, PPD/Member
NUP Rosalia G Jaba-an Administrative Aide VI, FJGADD/Member
NUP Maria Dinah Diana B Madayag Administrative Aide VII, PID/Member
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Final Draft PCR Compendium

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Final Draft PCR Compendium

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COMPENDIUM OF

The desire of the Philippine National Police (PNP) to maintain and

There is no doubt that the role of the DPCR is vital in developing

This compendium is a beneficial tool in assessing the efforts of the

As public servants, let us all continue to further our knowledge by

ATTY. BENJAMIN C. ABALOS, JR.

My sincerest congratulations and appreciation to the men and women

Community engagement is a critical component in achieving the vision

I am proud to say that this compendium serves a greater purpose

Therefore, I commend you for the publication of this compendium.

Once again, congratulations to the officers and personnel of the

The commitment of the Directorate for Police Community Relations to

The creation of this DPCR Compendium exemplifies our enthusiasm

Guidelines included in this manual are essential for this office to

Indeed, this will be indispensable in addressing the need of the DPCR

By organizing a well-defined role for each PCR personnel, I am

The policies, concepts and approaches embedded in this

Relevant to the demands and the present needs of the

The publication of the first DPCR Compendium is a best

Our profound gratitude extends to PMGEN MARIO A

We, likewise, express our sincere gratitude to the Vice-

MESSAGE OF THE CPNP iii

THE DIRECTORATE FOR POLICE COMMUNITY RELATIONS FAMILY 3

OFFICE OF THE DIRECTOR 5

OFFICE OF THE DEPUTY DIRECTOR 7

OFFICE OF THE EXECUTIVE OFFICER 9

BUDGET AND FISCAL OFFICE 13

PLANS AND PROGRAMS DIVISION 15

PNP Memorandum Circular No. 2023-031 17

PNP Memorandum Circular No. 2019-046 28

PNP Memorandum Circular No. 2019-029 45

Memorandum Circular 2011-024 52

Command Memorandum Circular No. 12-2022 60

Command Memorandum Circular No. 22-2021 74

Command Memorandum Circular No. 16-2021 81

Command Memorandum Circular No. 24-2020 98

Command Memorandum Circular No. 09-2020 113

Command Memorandum Circular No. 28-2019 119

Command Memorandum Circular No. 13-2019 127

COMMUNITY AFFAIRS DIVISION 133

PNP Memorandum Circular No. 2022-112 135

PNP Memorandum Circular No. 2022-006 154

PNP Memorandum Circular No. 2021-053 189

PNP Memorandum Circular 2020-053 240

PNP Memorandum Circular No. 2020-027 253

PNP Memorandum Circular No. 2018-047 261

PNP Memorandum Circular No. 2017-045 268

PNP Memorandum Circular No. 2016-058 283

PNP Memorandum Circular No. 2016-41 289

PNP Memorandum Circular No. 2016-018 312

Command Memorandum Circular No. 03-2020 317

Command Memorandum Circular No. 2019-20 348

Command Memorandum Circular No. 30-2017 356

Command Memorandum Circular No. 01-2017 384

Command Memorandum Circular No. 41-2016 414

Command Memorandum Circular No. 2015-009 419

PNP Memorandum Circular No. 2014-040 429

PUBLIC INFORMATION DIVISION 439

PNP Memorandum Circular No.2021-095 441

PNP Memorandum Circular No. 2020-034 447

PNP Memorandum Circular No. 2020-020 455

PNP Memorandum Circular No. 2020-011 488

PNP Memorandum Circular No. 2019-034 491