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Air Shs Abm PM q4 Mod14 PDF
Air Shs Abm PM q4 Mod14 PDF
Principles of Marketing
Module 14
ABM • Principles of Marketing
Grade 11/12: Module 14
First Edition, 2021
Copyright © 2021
La Union Schools Division
Region I
All rights reserved. No part of this module may be reproduced in any form
without written permission from the copyright owners.
Management Team:
In your previous lesson, you are done with marketing mix. I hope you are
excited to have a career in marketing or run your own business as an entrepreneur
or a businessman. These careers are some of the highest paid in the world today.
Aside from making more income than many employees, you are helping to boost the
economy of the nation.
This module would provide you with information and activities that will help
you understand and explain the relationship between market analysis, planning,
implementation, and control and analyze the company’s situation, markets, and
environment (the marketing audit and SWOT analysis).
6. Analyze the company’s situation, markets, and environment, the marketing audit
and SWOT analysis
Jumpstart
Activity 1:
Direction: To check your prior knowledge about the topic, and solicit questions that
you want to know about it, fill in the Know and Want to know components of the
Know-Want to know- Learned (KWL) chart legibly. For the Know component, you may
write word/s or phrase. For the want to know component, state your responses in
interrogative or question form. You may list as many responses as you want for each
component. Write your responses on a yellow paper.
KWL Chart
Discover
If we will look at the main title of this chapter it is focused on the Marketing
Process. This chapter is also entitled “Managing the Marketing Effort”. When we look
at the subchapters it is focused on market analysis with focus to SWOT analysis,
marketing planning, marketing implementation, and lastly the marketing control. All
the things you will study here are all part of the market analysis. The main goal of
this market analysis is to discover unfulfilled customer needs with the end mind to
have more sales of course with the reasonable expenses and bigger market share
among competitors.
Let us try to study this marketing process. The marketing process is the
process of discovering unfulfilled customer needs. It involves (1) analyzing marketing
opportunity or opportunities, (2) Selecting target markets, (3) designing marketing
strategies and (4) planning marketing programs, and (5) organizing, implementing,
monitoring, and controlling the marketing effort or the results.
Analyzing Selecting Designing
marketing target marketing
opportunity markets strategies
Organizing, implementing,
Planning
and controlling
marketing
the marketing
programs
effort
Now the company intends to develop one of two new products to augment its
hair care line: a hair damage-repair shampoo or an aromatherapy shampoo.
We will first tackle the first three (1) analyzing marketing opportunity or
opportunities, (2) selecting target markets, and (3) designing marketing strategies.
These all fall under Market Analysis.
Market Analysis
The Microenvironment
To decide between the two shampoos variants, Metro Corporation first needs
to evaluate the company’s microenvironment (the word micro means small).
*Does the company research and development possess the technical expertise and
know-how to develop the new products?
*Does manufacturing have the necessary equipment, machinery, and manpower to
produce the new product?
*Does the company employ sufficient qualified and well-trained personnel to handle
the marketing of the new product?
*Will top management consolidate necessary human and financial resources to see
to its completion?
The Macro-environment
A careful study of the demographics will pinpoint areas where the product will
provide the greatest benefit. In some cases, failure to consider socio-cultural factors
affects the success of the product. Metro Corporation would have to make sure that
the product does not conflict with societal norms.
Marketing Audit
Strengths Weaknesses
Opportunities Threats
For additional readings regarding this, type the word SWOT analysis
and look for the site mindtools.com. For SWOT matrix example type the word
SWOT matrix and look for the site www.smartdraw.com.
You may watch in YouTube about SWOT analysis just key in the URL
https://www.youtube.com/watch?v=9-NWhwskTO4 for added explanation.
“Image- and hygiene-conscious female teenagers from Metro Manila and major
urban centers nationwide, who shampoo their hair on a daily basis, and are
willing to pay average price for an aromatherapy shampoo that is capable of
keeping their hair fragrant throughout the day.”
For this new product in its initial year in the market, the company may have
decided on the following marketing objectives:
*Achieve an awareness level of 65% by the end of the calendar year 2017.
*Attain new product sales revenue of P45,000,000.00 by December 31,
2017.
*Realize new product net profitability of P3,800,000.00 by the end of 2017.
a. Analyze the features of your products and services. Determine the benefits
that your customers get from your products and how your products fill the
needs of those customers. Make a list of those features and needs to make
the analysis easier.
b. Look at the type of customers who are likely to purchase your products
and use your services. Consider things such as age, gender, income level,
marital status, occupation, educational level, gender and ethnic background.
Identify which customer categories have the greatest need for your product.
d. Look at your competitor’s target market. Analyze the needs that your
competition fills for their target market. Identify the areas that have been
overlooked by the competition. Seek to fill the void within the market, rather
than targeting the same market as your competition.
f. Compile all your research findings. Use your findings to determine which
types of customers have the most need for your services. Keep the market
well-balanced so that your target market is not too big or too small.
After selecting target market, Metro Corporation must select the marketing
strategies to employ. These are selected with the objective of increasing
awareness, revenue, and profits. For this particular case, the selected
strategies can be applied during the product’s introduction to the market.
However, they are usually modified as the product enters growth stage.
Vision
Then secondly let’s now tackle the planning marketing programs, the
implementation and control of the marketing efforts.
For example, for implementing product development, the company may decide
to utilize several variables under the first P – Product. It may choose to develop a
high-quality shampoo (quality) and name this new product Bouquet (brand),
which suggests its value proposition. The company may decide on three sized
variants for the shampoo (sizes), 100ml, 50ml, and sachet, and package the 100ml
and 50ml sizes with a retractable spout (packaging).
For product differentiation, the company may use various products variables.
The company may decide to infuse their new shampoo with long- lasting scent
ingredients (features) and give a money back guarantee if the consumer is not
satisfied with the product (warranties).
For market penetration, this strategy may involve price variables. The
company may decide that the ideal selling price for the new product is P120.00
for the 100ml size, P65.00 for the 50ml, and P6.00 for the sachet (list price). To
induce retailers to carry the new product, Metro Corporation may offer them
10+1 deal (allowances) coupled with a 60-daypayment term (payment period).
Place variables may also be involved. The company may decide to utilize its
existing distribution network (coverage), but include the use of independently-
owned local dealers (channels) who shall be responsible for stocking the product
(inventory) to service various product retailers and eliminate stock outs.
The job description of the marketing officer must be defined clearly. The
company’s president or chief operating officer (COO) must ensure that there is
effective collaboration among the heads of all other functional departments. The
“manufacturers” must produce the product as required by the customer while
“finance” must adequately fund planned marketing activities. “Human resources”
must ensure that there is a stable pool of qualified, well-trained, and highly
motivated personnel.
Activity 2
Direction: You have to fill the L component of the KWL chart to generalize
the things you have learned about the topic. Write your answer in a yellow
pad paper.
KWL Chart
Rubric:
Outstanding Good Fair Poor Needs
Improvement
5 4 3 2 1
Activity 3
Direction: Read and analyze this case analysis. Please try to fill out the chart. Write
it in a separate sheet of paper.
In the market, the current leader for electric shavers is Vectro. It is battery
operated, portable, weighs only 7 oz. It maintains a strong presence in the market
because of its portability and affordability. It claims to give users a close and smooth
shave. According to the manufacturer, Belloma Industries, Vectro has 9 spinning
blades providing close and maximum removal of facial hair. Vectro is distributed in
almost all department stores, specialty men’s outlets, and drug stores. Although it
rarely engages in trade and brand promotions, it maintains consistent presence
through advertisements on television, billboards, and several popular men’s
magazines.
Another strong participant in the industry is Scope Ishigawa Ltd. Scope is the
market leader in japan, its country origin. As a brand, Scope is well-known in the
world for its wide selection of home appliance and car audio systems. Scope’s
participation in the electric shavers’ industry through Matsumoto shaver.
Matsumoto has no distinctive technical advantage over other electric shavers in the
market. However, the shaver has an ergonomic design, making it comfortable for
handling. It can also be operated using conventional batteries, as well as charging it
through a wall outlet. Currently, the company has a network of 312 Scope Electronic
Emporium Outlets, where all Scope appliances are displayed and sold. It advertises
heavily on print media. Occasionally, Scope offers Matsumoto as a bundle or freebie
for every purchase of a television set or car audio system.
For the high-end market, there is Cal-Ultra. Advertised as the “electric shaver
of the future”, Cal-Ultra has the following features: electric controlled springs that
retracts and adjust to the contours of the face, 264 microscopic blades that provides
the closest shave possible, luminous ergonomic handle, a miniature light that
highlights the areas to shaved, a built-in timer, an AM/FM radio noise-cancelling
earphones, etc.
The body of the Cal-Ultra is made of titanium. The unit comes in travel
carrying case made of sheepskin. It is the lightest electric shaver in the market and
is supported by a 5-year warranty.
Cal-Ultra P 2,450.00
What do you think are the strengths, weaknesses, opportunities, and threats for
Caliber’s electric razors?
Strengths Weaknesses
Opportunities Threats
Rubric: for Activity 3: SWOT Analysis
Gauge
Activity 4
Directions: Write the letter of the correct answer in a separate sheet of yellow pad
paper.
2. A study of factors will lead to the discovery of opportunities and threats. What is
it?
A. Macroenvironment B. Marketing Audit
C. Microenvironment D. SWOT Analysis
5. These are areas that limit or inhibit an organization’s overall success. What is it?
A. Opportunities B. Strengths
C. Threats D. Weaknesses
6. These refer to economic, socio-cultural, political, technological, demographic, and
industrial trends and events that could significantly benefit an organization in
the future. This sentence pertains to what?
A. Opportunities B. Strengths
C. Threats D. Weaknesses
10. It involves developing and implementing action plans or tactics under each
strategy. What is it?
A. Implementing the Marketing Effort
B. Planning the Marketing Programs
C. Controlling the Marketing Efforts
D. Market Analysis
References:
Printed Materials:
Real C. So and Oscar G. Torres, 2016, Principles of Marketing, 1253 Gregorio Araneta Avenue, Quezon
City, Vibal Group, Inc.,
Websites:
Microenvironment
Retrieved October 9, 2020 from
https://www.learnmarketing.net/microenvironment.htm
and from
https://smallbusiness.chron.com/microenvironment-marketing-22920.html
Macroenvironment
Retrieved October 9, 2020 from
https://marketing-insider.eu/macro-
environment/#:~:text=The%20Macro%20Environment%20consists%20of,factors%20of%20the
%20Macro%20Environment.
Marketing Audit
Retrieved October 9, 2020 from
https://businessjargons.com/marketing-
audit.html#:~:text=Definition%3A%20The%20Marketing%20Audit%20refers,a%20plan%20of
%20action%20to
Swot Analysis
Retrieved October 9, 2020 from
https://www.mindtools.com/pages/article/newTMC_05.htm
https://www.smartdraw.com/swot-analysis/
Target Market
Retrieved October 9, 2020 from
https://www.investopedia.com/terms/t/target-market.asp
Organizational Structure
Retrieved October 9, 2020 from
https://www.investopedia.com/terms/o/organizational-
structure.asp#:~:text=An%20organizational%20structure%20is%20a,between%20levels%20wi
thin%20the
Activity 3
Students’ answers might vary.
Activity 4 Scoring will be based on the
rubrics.
1. C
2. A
3. D
4. B
Activity 2
5. D
Students’ answers might vary.
6. A
7. B
8. C
9. C
10. B Activity 1
Students’ answers might vary.
Answer Key