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Every business organization have 3 common sectors; finance, operation and management and
marketing. Finance is the main key factor before initiate a business. After managing the finance
or fund, the investor will look for the skill management to run the business or do the operational
tasks. Then need the marketing; to promote their product and enhance the business profit and
reputation. All the three sectors need to work simultaneously and synchronously, otherwise
company will face difficulty and most probably they will lose customers overall profit and
reputation. Marketing strategy is very important for an organization. Every marketing executive
and CEO faces challenges of urgent marketing strategies which affect the future of the
organization for many years. Every organization needs to perform strategic marketing plan by
analyzing yearly all-inclusive reviews of markets and opportunities. Then they will take proper
and immediate plans and actions to develop the strategies for the sake of business improvement.
Here I will discuss the strategic plans of Camden Food Company and how to develop the plans
and implementation.
Planning Phase: First of planning phase is to do the SWOT analysis. It will help the
organization to understand its present market value, internal and external factors which are
favourable or unfavourable. In here marketers will find the strength, weakness, opportunities and
threats and they will try to find out the strategies which minimize the threats with maximum
opportunities.
Second step of planning phase is to take bazaar invention approach and entails target and
purpose setting. Marketers will research about customer demand and needs. For competing with
other competitors they need to change their strategic plan, technology, operation. Those analyses
will help to control the future marketing, tell the organization who will be the potential customer,
how to do the development and how to attract new customers.
Third step of planning phase is to decide the marketing process and marketing mix. It involves
deciding the 4 p’s the product, price, place and promotions. The last result of this phase is to set
attainable and measurable goals which can be measured in the control phase.
Implementation: In implementation stage all the plans begin to turn into actions. All the
schedules, developments and marketing programs are take places. All the products are available
to the customers at right places with accurate prices. Close monitoring is needed to ensure
effective market operation.
· Control: the control phase did the comparison between result and set goals of planning phases.
In this stage organization evaluates its process, outcomes and customer fulfilment. Its shows the
planning gap between result and goal. Organization can analyse the data and take necessary steps
to run their operation properly.
For developing a strategic marketing strategy some tools are being used and they are discussing
below:
1. Historical review and situation analysis: which analyse
external environment
market
Customer
Competitors
Company
2. SWOT analysis:
3. Opportunity Matrix:
4. Threat Matrix:
Symbolic positions
Self-image enhancement
Ego recognition
Belongingness and communal meaningfulness
Touching fleeciness
Experimental positions
Give sensory inspiration
Give cognitive inspiration
The segmentation process divides the total markets into different market sections. Target
marketing determines which section will be performed and market positioning determines the
products. We need to develop a competitive marketing strategy which leads to tactics of
marketing mix. Marketing mix will focus on four Ps- products, place, price and promotion and
four Cs- customer solution, cost, convenience and communication.
Relationship marketing is a marketing which always focus and concentrate on the customer
satisfaction and retention rather than a sales transactions. It provides the long term value of
customer relationship and expands communication over invasive marketing and sales
promotional messages. Huge growth of mobile technology and internet provide an ample
opportunity for the business organization to make good relationship marketing with clients. Now
most of the firms store the information of their important clients and send them greeting in
various occasion, send message regarding promotions, offers which build a good rapport. The
overall goal of this marketing is to find, attract and win new customer, retain and nurture those
the company already has, attract previous customers back into the fold and deduct the marketing
cost and client service. Camden Food Company is a sandwich and coffee shops. They are
situated in all important stations in London. They serve only the organic foods which have great
demand among the customers. In the weekdays they have regular customers for coffee or tea or
sandwich or other organic food. Every day their regular client is increasing because they get
good and prompt service from the stuffs and food quality is quite good. The company always
focus on customer satisfactions and retentions. Most of the regular customer now brings their
friends to this shop; they work as a verbal promoter. Company stuffs give discounts or give some
extra facilities to its regular customers which attract new customers to come and shopping. At
various occasion company provide some gifts to the regular customers, which give them
confidence.
Conclusion:
A ship without a sail never rich its destination. It is totally true for business. A business without
proper planning never make a profit and it will face its extinction very soon. A strategic plan is
very import for an organization to run its business very effectively and smoothly. Everyday
technology is changing in a rapid way and customer demands are also changing with the time
being. For competing in modern market we need to do the market survey at regular basis and
need to know the present business trend and need to experiment about customer demand and
satisfactions. Without proper marketing strategic plan and its implementation, it is really tough to
survive in present day market competition. Every organization needs to employ more people in
market research or spend more times to get proper knowledge about the present and future
market conditions
References:
1. Strategic Principle of Marketing-7 Essential Principles of Strategic Marketing for success by
Jan Verhoeff, Available on: http://ezinearticles.com/?Strategic-Principles-of-Marketing---7
Essential-Principles-of-Strategic-Marketing-for-Success&id=547673
2. Marketing’s Strategic Role in the Organization, Available on:
http://www.mhhe.com/business/marketing/bearden01/graphics/common/ch03.pdf
3. McFarland, Allison (2001). Developing A Strategic Marketing Plan For Physical
Education. Physical Educator. Early Winter 2001, Vol. 58 Issue 4, p191-198.
4. Corporate branding strategy, Available on: http://www.pycco.com/corporate-branding-
strategy.html
5. Principles of marketing, chapter-2 (Strategic planning), Available
on:http://www.scribd.com/doc/45885643/Principles-of-Marketing-Chapter-2-Strategic Planning
6. Positioning (Marketing), Available on: http://en.wikipedia.org/wiki/Positioning_(marketing)