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Step 1
The correct answer that does not support growth and attainment of strategic goals in Japanese firms is:
b. Low profits
Explanation:
Low profits generally do not support the growth or attainment of strategic goals in any firm, including Japanese ones. A firm needs
Low profits generally do not support the growth or attainment of strategic goals in any firm, including Japanese ones. A firm needs
profits to reinvest in its business, reward shareholders, and sustain its operations.

The other options:

Explanation:

a. Management's control allows for strategic decisions to be made quickly.

c. Stock options can motivate managers to improve company performance.
d. Close relationships with banks have historically allowed Japanese firms to maintain high levels of debt,
which can be used to finance expansion and other strategic initiatives.

Step 2
The answer is: c. selective perception
Explanation:
Selective perception is the process by which information is filtered, influencing which information is focused on and which is ignored. It
is a cognitive bias that can lead us to see the world in a way that confirms our existing beliefs and expectations.
The other options are:
Explanation:
Culturally mandated behavior refers to the social norms and expectations that dictate how we should behave in different
situations.
Nonverbal communication refers to the communication of messages through body language, facial expressions, and other non-
verbal cues .
Narcissism is a personality disorder characterized by an inflated sense of self-importance, a need for admiration, and a lack of
empathy .

Answer
1. The answer is: b. Low profits
2. The answer is: c. selective perception