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Marketing Management Quiz Questions - Compiled
Marketing Management Quiz Questions - Compiled
Q2. Choose the appropriate term for “measurement and evaluation of target market and its characteristics”.
a) Market analysis
b) Marketing myopia
c) Distribution analysis
d) Product/service determination
Q3. Which of the following is one of the functions of marketing that is concerned with transferring of products to the
customer points?
Q4. Identify the method where firms base their price on the average price of the product in the industry or prices
charged by competitors.
a) Value pricing b) Going rate pricing c) Sealed bid pricing d) Odd pricing
Q5. In which section of a standard marketing plan, a marketer can use scenario analysis to explain the likely
behaviour of the market?
Q8. Identify the concept where the basic proposition of this concept is that customers will choose products and
services that are widely available and are of low cost.
a) True b) False
a) Customized information
b) Recurrent information
c) Monitoring information
d) Technical information
a) Management-oriented – MIS provides information that supports the management in the organization for
making marginal costing decisions only.
b) Management directed – By management-directed MIS we mean that it should be directed by the
management because it is the management who specifies their needs and requirements more effectively
than anyone else.
c) Sub-system concept – MIS should be broken down into smaller divisions or subsystems so that more
attention and insight is paid to each sub-system.
d) Common data flow – As data is gathered by a system analyst from its source only once, the integration of
different subsystems will lead to a common data flow. This will further help in avoiding duplicity and
redundancy in data collection, storage, and processing.
Q14. The method by which primary data is collected from all the members of population is called _______________.
Q15. Data that is freshly gathered for a specific purpose is called _______________.
a) Market, Marketing
b) Mind, Media
c) Marketing, Behavior
d) Market, Consumer
1.Secondary data is the original data derived from a new research study and collected at source, as opposed to
previously published material.
2. Primary data is the data already gathered for one use that is then utilised for another purpose.
a) 1- False,2- True
b) 1-True,2- True
c) 1-False,2-False
d) 1-True,2-False
Q18. ___________________ has defined a marketing information system as "A structured, interacting complex of
persons, machines, and procedures designed to generate an orderly flow of pertinent information, collected from
both intra and extra firm sources for use as the basis for decision-making in specified responsibility area of marketing
management."
Q21. Imagine you are conducting a SWOT analysis for a British manufacturer who exports to Thailand. If the Thai
currency becomes unstable, which category would you place that in for your analysis?
Q22. Which among the following is the correct explanation of cluster or area sampling?
a) The researcher chooses the most accessible population as per his convenience.
b) Every member of the identified population has an equal chance of selection.
c) The entire population is divided into mutually exclusive groups on geographic basis so that the researcher
can draw samples from each area.
d) The entire population is divided into number of stratum (exclusive groups) and random samples are drawn
from each one of the stratums.
Q23. Which of the following is NOT a component of the company’s macro environment?
a) Demographic environment
b) Company environment
c) Technological environment
d) Social and cultural environment
Q24. Small business houses cannot afford marketing research because of the_______________.
a) Limitation of money
b) Limitation of time
c) Limitation of skill
d) All of these
Q25. ___________ are independent business units that carry the company products and services to the customers.
Q26. In a marketing survey an ideal sample must be such that it represents adequately the ___________.
a) Whole segment
b) Whole population
c) Whole market
d) None of the above
Q27. Which among the following has the highest influence on the marketing decisions as it affects the purchasing
power of the consumer?
a) Technological environment
b) Natural environment
c) Social and cultural environment
d) Economic environment
Q28. Identify the subsystem of MIS for collecting and collating data.
Q29. ___________________ consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and
distribute needed, timely, and accurate information to marketing decision makers.
a) 1- False,2- True
b) 1-False,2-False
c) 1-True,2- True
d) 1-True,2-False
Q31. Identify the type of buying decision behaviour according to Henry Assael Model where consumers are highly
involved in a purchase and aware of significant differences among brands.
Q32. Ultimately, managerial discretion and judgment determine which markets are selected and targeted and which
others are ignored. In order for market segmentation to be effective, all segments must be:
Q33. _______________ are used in the positioning process to illustrate differing attributes of a selection of brands.
a) SIC code.
b) Product features.
c) Perceptual maps.
d) Organizational characteristics.
Q34. The tangible goods for which a consumer wants to compare quality, price and perhaps style in several stores
before making a purchase are called: _______________.
a) Speciality goods
b) Shopping goods
c) Fast Moving Consumer Goods
d) Unsought goods
Q35. The buying process starts when the buyer recognizes a _____
Q37. The process of accepting new product ideas by individual customers is popularly known as _________ process.
A clearly defined segment must react to changes in any of the elements of the marketing mix.
a) True b) False
a) A set of buyers sharing common needs or characteristics that the company decides to serve.
b) A process of dividing a potential market into distinct sub-markets of consumers with common needs and
characteristics.
c) A process that helps the marketers to develop an appropriate offer for each identified segment.
d) A process of creating an image of goods and services in the consumers’ mind.
Q41. People in the organisation who have the power to prevent sellers or information from reaching the members of
buying centres are called _________.
a) In the case of psychographic segmentation, the market is divided based on purchase decision and product or brand
usage made by consumers.
b) In mass marketing strategy, the marketing manager decides to enter a select market segment instead of all the
available market segments.
a) a-False, b-True
b) a-True, b-True
c) a-True, b-False
d) a-False, b-False
Q44. To segment consumer good and service markets we use market information we have collected classified as
segmentation bases. These bases include profile, behavioural, and psychological criteria. Examples of profile criteria
include: ______________________.
Q47. When goods and services are purchased for use in the production or assembling of products that are sold and
supplied to others is known as ___________
Q48. This type of consumer buys without much analysis or information: - ______________.
a) Need
b) Purchase
c) Information Search
d) Evaluation of alternatives
a) Help the marketers to develop an appropriate offer for each identified segment.
b) Create a reasonably large segment to be a profitable target.
c) Have a better understanding of the competitive situation in each of the segments.
d) Measure the changing behavioural pattern of consumers.
Q51. Identify the level of the product in which the associated services and cues help the product to deliver beyond
the expectation level of the consumer.
If an existing brand name is used for a new product category, then the existing brand is called the parent brand or
master brand.
a) True b) False
Q53. The ability to identify a brand under different conditions is known as __________.
a. Components of brand position are brand loyalty, brand awareness, and perceived quality.
b. A brand name can be classified as descriptive, suggestive, and free-standing brand name.
a) a-True, b-False
b) a-False, b-True
c) a-True, b-True
d) a-False, b-False
Q55. __________ decision involves a set of decisions to add or to maintain the number of brand elements to its
product portfolio.
Q56. The total number of products that a company market is called __________.
Q57. A set of products sold under the same brand name is called as __________.
a) Brand mix
b) Corporate umbrella branding
c) Brand line
d) Family branding
a) Product testing
b) Idea generation
c) Commercialisation
d) Product formulation
Q60. Choose the level of product hierarchy: A group of products within a product class, which shows resemblance
due to functional similarity, is sold to the same customer group and marketed through the same channels.
Q61. Merchandise offered at a lower cost or free as an incentive to purchase a particular product.
Q63. Before setting its prices, Avon conducted a market research study to learn what consumers would pay. Avon
appears to be using which type of pricing method?
a) Target-profit pricing
b) Going-rate pricing
c) Cost-Plus pricing
d) Value-based pricing
a. An intensive distribution channel strategy limits the availability of products to a few carefully selected outlets in
each market area.
b. Analysing and understanding the target market is the first step in selecting marketing channels.
a) a- True, b-False
b) a-True, b-True
c) a- False, b-False
d) a- False, b-True
Q66. Two or more complementary products offered together at a single price is known as __________________.
a) Transfer pricing
b) Full cost pricing
c) Going rate pricing
d) Bundle pricing
Q67. Select the advertisement used in any medium that tries to stimulate sales directly.
Publicity is defined as the non-personal stimulation of demand for a product, service, or business unit.
a) True b) False
Q70. Of the following, which statement would NOT support a market-skimming policy for a new product?
Q72. In recent years, ________ has/have been growing fast. This includes selling to final consumers through direct
mail, catalogues, telephone, and the Internet.
a) shopping centres
b) non-store retailing
c) specialty stores
d) superstores
Q73. A group of people with whom the company or organisation has to interact in creating and delivering value is:
Q74. Which of the following elements of the promotion mix involves making personal connections with customers
for the purpose of making sales?
Q75. When a company sets out to analyse, plan, implement, and control sales force activities, the company is
undertaking __________________.
Q76. ____________ includes all the activities involved in selling products or services directly to final consumers for
their personal, non-business use.
Q77. ________ advertising becomes more important as competition increases. The company's objective is to build
selective demand.
Q78. Identify the method, where the price is set to cover costs (materials, labour, and overhead) and predetermined
percentage or profit.
a) Mark-up pricing
b) Break-even pricing
c) Marginal cost pricing
d) Cost-plus pricing
Q79. Choose the overhead costs that do not vary with the production or sales level.
Q81. CRM is a business philosophy that aims at maximizing ____________ in the long run.
Q82. Which of the following is a strategic alliance where two or more parties, usually businesses, form a partnership
to share markets, intellectual property, assets, knowledge, and profits?
a) Direct investment
b) Franchising
c) Joint venture
d) Contract manufacturing
Q83. _________________refers to the selling of the products below the cost of production or at below the ongoing
price in the market.
Q84. Which of the following types of marketing are generally aimed at retaining customers and enhancing their
loyalty?
a) Co-marketing
b) Individual marketing
c) Continuity marketing
d) Sales marketing
Q86. An interactive system of marketing, which uses one or more advertising media to affect a measurable response
and transaction at any location.
Q87. Identify the branding where the corporate name is used as the lead name for all their products.
Q88. Identify the process of deciding how to allocate sales time among prospects and existing customers.
Q89. Which among the following is NOT a reason behind losing customers by organisations?
Q90. A successful CRM increases production and profit throughout the _________________.
a) Multi-regional marketing
b) Domestic marketing
c) Export marketing
d) Multinational marketing
a) International Business
b) International Marketing
c) Borderless Marketing
d) Universal Marketing
Q95. Identify the animated ad that pops up on the computer screen while downloading a website.
a. When the offerings of different organisations are differentiated, competitive parity exists.
b. Buyer-seller relationships are not affected by commercial transactions.
a) a-False, b-False
b) a-True, b-False
c) a-False, b-True
d) a-True, b-True
Q97. Process of managing information about customers to maximize loyalty is said to be ______________.
Personal selling is an activity that involves face-to-face interaction with the customers wherein there is a quick
response and personal confrontation.
a) True b) False
a) True b) False
Q100. What type of MIS obtains information from scanning of external sources?
Q102. What type of buying behaviour involves products that are expensive, bought frequently, risky, and highly self-
expressive?
Q105. At which layer do marketers differentiate their offer on the basis of product features and services to satisfy
the customer?
Q106. __________________ is used to facilitate product identification by presenting the brand with a distinct graphic
design.
Q107. In which of the following pricing approaches is the promised value proposition delivered to the target
customers without fail?
Q108. Which of the following pricing is set to cover costs such as material, labour, and overheads?
a) Mark-up price
b) Cost-plus or Full-cost pricing
c) Break-even pricing
Q109. Products that require the use of ancillary products are produced by certain companies, is an example of which
pricing strategy?
Q112. Identify the element that managers examine as they define channel strategies.
Q114. What are the key functional issues with logistics management?
Q115. Retailing is the process of planning and executing the conception and distribution of goods.
a) True b) False
Q116. The pricing strategy lineates the pricing objectives in terms of its role in the overall marketing strategy of the
firm.
A) True b) False
Q117. Psychological continuity refers to a consistent attitude towards the firm and its ________________.
Q119. Companies identify their competitors in the market and ____________ their marketing communication
spending.
Q121. Can you identify a consumer promotion tool from these given options?
Q123. When digital payment application BHIM was launched by the government, all the media outlets carried out
the news free of cost. Is this an example of commercially significant news?
a) Yes b) No
Q124. In which of the personal selling approaches, does the sales executive define the problem of the customer,
generate the alternative solution, and evaluate them?
Q127. Which of the following is a type of training programme that organizations use to train their staff?
a) Introduce salespeople
b) Promote other forms of advertising
c) Announce a product’s introduction
Q129. Getting calls from customer service representatives post serving of products is an example of relationship
management.
a) True b) False
Q130. CRM is defined as an alignment of strategy, processes, and ___________ to manage customers and all
customer-facing departments and partners.
Q131. Your credit card company gives you cashback offers reward points for each purchase using the card. Which
type of CRM programme does this fall?
Q132. During festivals companies offer discounts on their products. What are such strategies called?
Q133. Customer attention is one of the least important factors for a customer not to deal with an organization.
a) True b) False
Q134. A customer is using prepaid mobile service. He wants to use mobile internet packs at frequent intervals. CRM
enables the company to offer new internet services as per his requirement.
A) True b) False
a) True b) False
Q138. Identify the type of human elements involves in the social aspect of marketing from the following options?
Q140. Franchising is a process that establishes a working agreement between two companies.
a) True b) False
Q141. What type of marketing involves marketing activities beyond its domestic market or from its base market?
a) Functional requirements
b) Consumer mobility
c) Psychological premium
Q143. Identify the means of international promotion from the following options.
Q145. Which of the following are factors that influence the perception of customers about the quality of a brand?
Q146. Which of the following is a price factor that affects international pricing?