a, “ VERBAL SS COMMUNICATION Leer By ; GROUP 4 fal}“Os GROUP MEMBERS 9 = we eVerbal Communication ~~ According to Agus (2003), communication is defined as no leas or relationships. Verbal communication is communication that uses words, either oral fen or any form of communication that uses words, either in the form of conversation or writing (speak language). this communication most widely used in human relations. Through words, they express their feelings, emotions, thoughts, ideas or intentions, convey facts, data and information and explain them, exchanging them feelings and thoughts, arguing with each other, and fighting. sation, discussion, conversation, exchange o or wriverbal communication in different cultures tn communication Verbal language plays an important role. indirectly, culture will greatly influence the way a person communicates with other people. And it could be that if we don't really know about verbal communication in different cultures, it will be prone to misunderstandings. For example : Communication that occurs between Americans and Italians regarding political issues.~j~ Heated and Hesitant ~~ Conversation In cross-cultural studies, the terms: © Heated conversation is a typical conversation that has the characteristics of a loud voice, lots of fluttering sentences, direct conversation type, and lots of interruptions that occur. © Meanwhile, hesitant conversation on the other hand is a typical conversation characterized by politeness, indirect conversation, lots of pauses and few interruptions because the conversation is carried out in turns. Ss’High Involvement and High Considerateness People who come from people who come from cultures cultures that adhere to a that adhere to a "high “high involvement" pattern considerateness” pattern will will usually: usually: P aeraleimane: 1. Take turns speaking; jf 2.Use polite language and 2. Interrupt more often; fonds 3- Expect to be 3. Avoid interruptions and; interrupted by other 4. Give lots of positive people; responses to the person 4. Speak louder and; you are talking to. 5. Speak faster.According to Tannen’s opinion that Chinese an Japanese are among the communities whose character is conversational follows the "high considerateness" pattern. Meanwhile, the character of the community according to the jh involvement" pattern are Russian, Italian, Spanish, Arabic, Latin American, African, Greek, and South American.Is there anything you want to ask? Please raise your hand! x