Professional Documents
Culture Documents
Consumer Preference
Consumer Preference
UJJVALADITYA PANDEY
ENROLLMENT NO.
00821001922
Under the guidance of
Ms. Astha Sharma
Sr. Assistant Professor
1
CERTIFICATE
2
ACKNOWLEDGEMENT
I am writing this final Project Report for the program of Bachelors of Business
Administration CAM on “CONSUMER PREFERENCE” for Ideal Institute of
Management and Technology, Affiliated to Guru Gobind Singh Indraprastha University.
It has been a great challenge but a plenty of learning and opportunities to gain a
huge
amount of knowledge on the way of writing this Project Report. I could not have
completed
my Project Report without the constant guidance of Ms. Astha Sharma my faculty
guide,
who helped me along the way and was always prepared to give me feedback and
guidelines
whenever I needed it.
3
Table Of Content
1.
2.
Certificate
3.
Acknowledgement
4.
Table Of Content
5.
Chapter 1
Introduction
Objective of Study
Review of Literature
Research Methodology
a) Research Problem
b) Scope of Study
c) Importance of Study
d) Research Design
e) Sampling Techniques
f) Sampling Area
g) Sample Size
Limitations of Study
6.
Chapter 2
Company Profile
7.
Chapter 3
8.
Chapter 4
Conclusion
9.
Bibliography
Annexure
Questionnaire Sample
4
CHAPTER 1:
Introduction
5
Introduction
This project report takes a look in various kinds of Merchandising activities that
leads to
customer making up their mind about a particular brand thus affecting consumer
preference. Customer preference is a key factor in the success of any business. By
understanding what customers want and need, businesses can develop products and
services that meet those needs. This can lead to increased sales, improved customer
satisfaction, and a stronger competitive position.
The aim of this project report is to explore the intricate realm of customer
preference,
investigating the factors that drive individuals to choose one product or service
over
another. For this I have taken into consideration the highly competitive and well
marketed
industry of Sports Shoes.
The two major global players i.e., Nike and Adidas that dominate the sports shoes
industry
in India. India is one of few battlegrounds in the world where there is neck-to-
neck
competition between the two.
By delving into this subject matter and seeking to uncover the underlying
motivations,
attitudes, and behaviors that shape consumer choices, thereby assisting
organizations in
effectively positioning their offerings in the market.
In addition, this project will not only focus on analyzing the factors that
currently influence
customer preference but will also explore emerging trends and shifts in consumer
behavior.
Ultimately, this report will serve as a valuable resource for businesses seeking to
enhance
their understanding of customer preference. By deciphering the intricacies of
consumer
decision-making processes, organizations can align their products, services, and
marketing
6
efforts to better meet the needs and desires of their target audience. Armed with
this
knowledge, companies can foster stronger customer relationships, boost customer
satisfaction, and ultimately drive business growth in today's ever-evolving
marketplace.
The sport shoes market has witnessed remarkable growth and transformation over the
years, becoming a highly competitive industry driven by consumer preferences. In
this
project report, the aim is to delve into the realm of consumer preference in the
sport shoes
market, exploring the factors that influence individuals' choices when selecting
athletic
footwear. By understanding these preferences, businesses can develop targeted
strategies
to meet the evolving needs and desires of their target audience, ultimately gaining
a
competitive edge in the market.
Secondly, style and aesthetics have become increasingly important in the sport
shoes
market. Consumers not only want high-performing shoes but also desire footwear that
aligns with their personal style and fashion preferences. The influence of
celebrity
endorsements, social media, and sneaker culture has further amplified the
significance of
stylish designs, limited editions, and collaborations in driving consumer
preferences. Sport
shoe brands that can strike a balance between performance and aesthetics, offering
visually
appealing options that resonate with their target audience, have a competitive
advantage in
the market.
7
Additionally, brand reputation and image are crucial factors influencing consumer
preference in the sport shoes market. Consumers often associate certain brands with
quality, innovation, and authenticity. Established sport shoe brands with a long-
standing
history of producing reliable and high-quality footwear tend to command trust and
loyalty
among consumers. Building a strong brand reputation through consistent delivery of
superior products, engaging marketing campaigns, and effective customer service can
significantly impact consumer preferences and drive brand loyalty.
Price also plays a significant role in consumer preference within the sport shoes
market.
While some consumers prioritize affordability, others are willing to invest in
higher-priced
options, associating them with better quality or brand prestige. Understanding the
price
sensitivity of different consumer segments and offering a range of options that
cater to
various budget preferences is vital for sport shoe companies to appeal to a broad
customer
base.
8
Adidas sneakers became popular amongst teenagers and young men in the 1980s. The
Adidas sneaker was popularized by the Run DMC song "My Adidas" and became a huge
fashion trend. The Tapie affair, the history of the company as presented by its
official
web site is incomplete, perhaps because it is indirectly linked to financial
scandals. After
a period of serious trouble i.e., the death of Adolf Dassler's son Horst Dassler in
1987,
the company was bought in 1990 by Bernard Tapie, for 1.6 billionFrench francs ($320
million), which Tapie borrowed. Tapie was at the time a famous specialist of
rescuing
bankrupt companies, a business on which he built his fortune.
Nike is the world's #1 manufacturer and marketer of athletic footwear and apparel.
Almost out of the blue, the company established itself as one of the world's most
familiar
brands during the 1980s and 1990s.
As familiar as a Coke bottle or Big Mac, the Nike "swoosh" logo came to symbolize
not
just sports culture, but street culture, as the appeal of the star players who
endorsed the
brand was carried onto city streets. The approach of the new century set Nike new
problems.
Trainers went (briefly) out of fashion, economic slowdown and labor problems hit
Asian
performance. But the group bounced back, retaining its iron grip on the sporting
apparel
sector and still undisputed leader in sports-oriented street wear.
9
RESEARCH OBJECTIVE
Find out factor influencing the people at the time of purchasing sport shoes.
Identify the key factors that influence consumer preferences when selecting sport
shoes, including performance, style, brand reputation, price, and technological
advancements.
10
RESEARCH METHODOLOGY
Research problems:
• SAMPLING PLAN
Conduct a convenience sampling method, using a sample size of 120. Develop a
questionnaire focusing on brand perception, product features, and purchase
decisions.
Administer the survey at sporting events, sports stores, and sports communities to
gather
data for analysis.
Sample Methods
- Random Sampling
Sample size
- 120
a. Primary data
a. Questionnaire
b. Interview
c. Surveys
11
•
Source of data: Data required for the study was collected through primary and
secondary sources i.e.,Market Survey. and the market area is:
Delhi NCR
Data has been collected through questionnaire and interview and Survey through
online medium like Google Forms.
b. Secondary Data
Books
Magazines
Newspapers
Analysis of data: Data has been tabulated and analysed through percentages, pie
charts and bar graphs
12
SCOPE OF THE STUDY
As stated above, majority of the respondents are students and do not as such have
an income of their own. So, the respondents were asked about their family income
before proceeding with the survey =.
The area covered to study the consumer preferences regarding sport shoes are the
school and colleges of Delhi NCR. Most of the respondents were the students of
nearby schools and colleges however some of the respondents were from outside
this region but their quantity is very less
13
LIMITATIONS OF THE STUDY
A survey should involve a larger sample size, in my survey the sample size was
limited, therefore thefindings of the survey cannot be generalized.
Time Constraint: Due to time constraint the project report was made in a short
period of time so in depth research was not possible
14
CHAPTER 2:
Company Profile
15
COMPANY PROFILE
INTRODUCTION
which
consists
Runtastic, an Austrian fitness technology company and 8.33% of German football club
Bayern Munich. Adidas' revenue for 2016 was listed at €19.29 billion.
In 2003, Adidas filed a lawsuit in British court challenging Fitness World
Tracing’s use
of a two-stripe motif similar to Adidas's three stripes. The court ruled that
despite the
simplicity of the mark, Fitness World's use was infringing because the public could
establish a link between that use and Adidas's mark.
In 2005, Adidas introduced the Adidas 1, the first ever production shoe to utilize
a
microprocessor. Dubbed by the company "The World's First Intelligent Shoe" it
features
a microprocessor capable of performing 5 million calculations per second that
automatically adjusts the shoe's level of cushioningto suit its environment. The
shoe
requires a small, user replaceable battery that lasts for approximately 100 hours
of
running. It currently retails for $250 (USD). The latest edition Adidas 1.1 has
been selling
16
since Nov 2005. This is considered an upgrade of the version 1, claiming to be
better, faster andstronger.
Also in 2005, on May 2, Adidas told the public that they sold their partner company
Salomon Groupfor 485 million Euros to Amer Sports of Finland.
In August 2005, Adidas declared its intention to buy Anglo-American rival Reebok
for
US$ 3.8 billion. This takeover was completed in August 2005 and meant that the
company will now have closerbusiness sales as those of Nike in Northern America.
The
acquisition of Reebok will also allow Adidasto compete with Nike worldwide. World
Cup
1954, when West Germany miraculously won the soccer 1954 World Cup, their footwear
was supplied by Adidas. These shoes introduced a technological breakthrough: studs
with
screws. When the weather was good and the pitch was hard, the shoes were equipped
with
short studs; when it rained; longer studs were screwed on the bottom of the shoes.
As
the final game against the highly-favored team from Hungary was played in heavy
rain,
this gave the German players a firmer hold on the slippery pitch.
17
Adidas sponsors major teams in a number of sports, especially football, rugby and
tennis. Americancollege sports teams are also sponsored
The BCCI announced earlier this month that they have roped in German sportswear
giants
Adidas as their new kit sponsor.
The Indian men's, as well as the women's team, will wear jerseys carrying the logo
on
them
upcoming competitions.
18
A HAWK EYE VIEW
Type
Public (AG)
Traded as
FWB: ADS
DAX component
Industry
Textile, footwear
Founded
July 1924
Founder
Adolf Dassler
Headquarters
Herzogenaurach, Bavaria
Germany
Area served
Worldwide
Key people
Products
Revenue
Operating income
Net income
Total assets
€21.384 billion (2022)
Subsidiaries
Website
Adidas Runtastic
Matix
adidas-group.com
adidas.com
19
COMPETITORS
Rudolf Dassler, Adie’s brother, founded a rival company PUMA, the chief competitors
of Adidas are Puma and Nike. In August 2005, the company announced that it had made
a deal to acquire rival Reebok for $3.8 billion. The acquisition would increase its
market
share in North America and allow it to further compete with Nike. This will propel
Adidas to the number two spot in the foot apparel market behind Nike. Adidas'
trademark saying is 'impossible is nothing'.
HISTORY
In the 1980s, Adidas sneakers became popular amongst teenagers and young men. The
Adidas sneaker was popularized by the Run DMC song "My Adidas" and became a huge
fashion trend.
The Tapie affair, the history of the company as presented by its official web site
is
incomplete, perhapsbecause it is indirectly linked to financial scandals. After a
period of
serious trouble following the death of Adolf Dassler's son Horst Dassler in 1987,
the
company was bought in 1990 by Bernard Tapie, for 1.6 billion French francs ($320
million), which Tapie had borrowed. Tapie was at the time afamous specialist of
rescuing
bankrupt companies, a business on which he built his fortune.Tapie decided to move
the
brand’s production offshore to Asia. He also hired Madonna for promotion.
In 1992, Tapie was unable to pay the interest from his loan. He mandated the Credit
Lyonnais bank to sell Adidas, and the bank subsequently converted the outstanding
debt
owed into equity of the enterprise, which was unusual for then-current French
banking
practice. Apparently, the state-owned bank had tried to get Tapie out of dire
financial
straits as a personal favor to Tapie, reportedly because Tapie was a minister of
Urban
Affairs (ministre de la Ville) in the French government at the time.
20
In February 1993, Credit Lyonnais sold Adidas to Robert Louis-Dreyfus, for a much
higher amount of money than what Tapie owed, 4.485 billion francs rather than 2.85
Robert Louis-Dreyfus became the new CEO of the company. He is also the president of
the Olympique de Marseille football team. In January 2015, Adidas launched the
footwear
industry's first reservation mobile app. The Adidas Confirmed app allows consumers
to
get access to and reserve the brand's limited edition sneakers by using geo
targeting
technology
In August 2015, Adidas acquired fitness technology firm Runtastic for approximately
$240 million.
(left): The original trefoil Adidas logo until 1997. It is now used
on the Adidas Originals heritage line; (right): the 1990–2022
logo, originally designed for the Equipment line, then adopted
as the corporate emblem.
21
ADVERTISING AND CELEBRITY ENDORSEMENTS
India has been a very speculative market for Adidas. Despite this Dave Thomas,
managing director of Adidas in India is ambitious of the country's potential. The
company
hopes to double its revenue from Rs. 805 crores by 2020. In 2015, the company had
signed Ranveer Singh a prominent Bollywood actor as a brand ambassador to the
company's products. Ranveer then was a budding actor. Thecompany later decided to
use
the people's almost religious adoration for the game cricket to promote their
brand. It soon
launched a new cricket campaign in the country. The campaign was called
“FeelLoveUseHate” with prominent Indian cricketer Virat Kohli. However, in 2017,
Virat Kohli was removed as the brand ambassador of the company. The cricketer later
signed a major deal with Puma India. The company also sells its products online
through
e-commerce websites such as Myntra, Snapdeal, Jabong and Amazon. Adidas also has a
website dedicated to the Indian audience those markets and sells products to its
consumers in India.
22
INTRODUCTION
Nike is the world's #1 manufacturer and marketer of athletic footwear and apparel.
The
company established itself as one of the world's most familiar brands during the
1980s
and 1990s, the Nike "swoosh" logo came to symbolize not just sports culture, but
street
culture, as the appeal of the star players who endorsed the brand was carried onto
city
streets. The approach of the new century set Nike new problems. Trainers went
(briefly)
out of fashion, economic slowdown and labour problems hit Asian performance. But
the
group has bounced back, retaining its iron grip on the sporting apparel sector and
still
undisputed leader in sports-oriented street wear.
23
A HAWK EYE VIEW
Type
Public
Traded as
Industry
Apparel
Accessories
Sports equipment
•
•
Founded
Founders
Bill Bowerman
Phil Knight
Headquarters
Area served
Worldwide
Key people
•
•
Products
•
•
•
Mark Parker
(Executive Chairman)
John Donahoe
(President and CEO)
Athletic shoes
sporting goods
accessories
Revenue
Operating income
Net income
Total assets
Subsidiaries
Converse
Website
nike.com
24
HISTORY
Nike, originally known as Blue Ribbon Sports (BRS), was founded by University of
Oregon track athlete Phil Knight and his coach, Bill Bowerman, on January 25, 1964.
The company initially operated in Eugene as a distributor for Japanese shoe maker
Onitsuka Tiger, making most sales at trackmeets out of Knight's automobile.
In 1964, in its first year in business, BRS sold 1,300 pairs of Japanese running
shoes
grossing $8,000. By 1965 the fledgling company had acquired a full-time employee,
and
sales had reached $20,000. In 1966, BRS opened its first retail store, located at
3107
Pico Boulevard in Santa Monica, California next to a beauty salon, so its employees
no
longer needed to sell inventory from the back of their cars. In 1967, due to
rapidly
increasing sales, BRS expanded retail and distribution operations on the East
Coast, in
Wellesley, Massachusetts.
Throughout the 1980s, Nike expanded its product line to encompass many sports and
regions throughout the world. In 1990, Nike moved into its eight-building World
Headquarters campus in Beaverton, Oregon. The first Nike retail store, dubbed
Niketown,
opened in downtown Portland in November of that year
25
The SWOOSH logo is a graphic design created by Caroline Davidson in 1971, which was
bought by Phil Knight for $35. It represents the wing of the Greek Goddess NIKE. In
spring of 1972, the first shoe with the NIKE SWOOSH was introduced.
The Nike athletic machine began as a small distributing outfit located in the trunk
of Phil
Knight's car. From these rather inauspicious beginnings, Knight's brainchild grew
to
become the shoe and athletic company that would come to define many aspects of
popular
culture and myriad varieties of 'cool.'
Nike emanated from two sources: Bill Bower man’s quest for lighter, more durable
racing
shoes for hisOregon runners, and Knight's search for a way to make a living without
having to give up his love of athletics. Bower man coached track at the University
of
Oregon where Phil Knight ran in 1959. Bower man’s desire for better quality running
shoes clearly influenced Knight in his search for a marketing strategy. Between
them, the
seed of the most influential sporting company grew.
The story goes like this: while getting his MBA at Stanford in the early '60s,
Knight took
a class with Frank Shallenberger. The semester-long project was to devise a small
business, including a marketing plan. Synthesizing Bower man’s attention to quality
running shoes and the burgeoning opinion that high-quality/low cost products could
be
produced in Japan and shipped to the U.S. for distribution, Knight found his market
niche.
Shallenberger thought the idea interesting, but certainly no business jackpot.
Nothing
more became of Knight's project.
By 1964, Knight had sold $8,000 worth of Tigers and placed an order for more. Coach
Bower man andKnight worked together, but ended up hiring a full-time salesman, Jeff
Johnson. After cresting $1 million in sales and riding the wave of the success,
Knight ET.
Al. devised the Nike name and trademark Swoosh in 1971.
By the late '70s, Blue Ribbon Sports officially became Nike and went from $10
million
to $270 millionin sales. Katz (1994) describes the success via Nike's placement
within
the matrix of the fitness revolution: 'the idea of exercise and game-playing ceased
to be
something the average American didfor fun,' instead Americans turned to working out
as a cultural signifier of status. Clearly, the circumstances surrounding the shift
are not
this simple; it is one of the aims of this project to discover other generators of
popular
attention to health.
26
If Nike didn't start the fitness revolution, Knight says, "We were at least right
there. And
we sure rodeit for one hell of a ride" (Katz, 66). The 80s and 90s would yield
greater and
greater profits as Nike began to assume the appearance of athletic juggernaut,
rather than
the underdog of old. "Advertising Age" named Nike the 1996 Marketer of the Year,
citing
the "ubiquitous swoosh...was more recognized and coveted by consumers than any
other
sports brand--arguably any brand" (Jensen, 12/96). Thatsame year Nike's revenues
were
a staggering $6.74 billion. Expecting $8 billion sales in fiscal 1997, Nike has
targeted $12
billion in sales by the year 2000. And all from the back of a car.
Few can question Nike's financial hegemony. But nearly $7 billion in revenues
clearly
begs the question, what sells these shoes? It is my assertion that Nike's power to
sell comes
from deep-rooted yearnings for cultural inclusiveness and individual athletic
accomplishment. These seemingly paradoxical desires collide in consumer’s hearts
and
minds and produce the unyielding zeal for Nike shoes and apparel. Unfortunate
effects of
this zeal can be found in the rash of Nike apparel killings in 1991 and the
profusion of
Nike appeals to these disparate elements of Americans' personalities through an
advertising philosophy that is, at once, simple and sublime. In addition, Nike's
practices
of top-levelathletes promoting their products appeal to countless ages and creeds
as a way
to identify with and emulate their athletic heroes. These forces work powerfully
upon the
individual consumer, but one should not lose sight of the cultural context in which
the
individual moves.
27
ADVERTISING AND CELEBRITY ENDORSEMENTS
Nike spends $2 billion a year on marketing, spending lavishly on endorsements from
superstar athleteslike Tiger Woods. Interestingly, Nike spends minimally on TV ads-
just $60 million in the first nine months of 2017 in the U.S. Nike prefers to spend
money
on events, like the cheap three-minute viral video featuring Brazilian soccer star
Ronaldinho which got 35 million hits online; or the pre-U.S. Openfashion show Maria
Sharapova put on for reporters, "unveiling" her wardrobe for the tournament.
Nikeboasts
endorsement deals with the top players in virtually every major sport.
Roger Federer first signed with Nike footwear and apparel in 1994. For the 2006
championships at Wimbledon, Nike designed a jacket emblazoned with a crest of three
tennis racquets, symbolising the three Wimbledon Championships he had previously
won,
and which was updated the next year with four racquets after he won the
Championship
in 2006. At Wimbledon 2008, and again in 2009, Nike continued this trend by making
him a personalised cardigan that also had his own logo, an R and an F joined
together.
The world's top-ranked tennis player made headlines in both the sports and fashion
sections for the daytime and evening ensembles in which Nike outfitted him during
last year's U.S.
28
Open. His all-black nighttime outfit even sported a tuxedo stripe down his shorts.
"Federer dressed to thrill," screamed one British headline following his 2006
Wimbledon
arena arrival, in which he donned a cream colored Gatsby-esque blazer--designed, of
course, by Nike.
Nike has a long history of using its ads to make a social statement. The "Just Do
It"
campaign, created by the Wieden+Kennedy agency, launched in 1988. The first
commercial in the campaign featured 80- year-old Bay Area icon Walter Stack, who
ran
approximately 62,000 miles in his lifetime.
Nike's 2017 "Equality" campaign featured black athletes like LeBron James, Serena
Williams, Gabby Douglas, and Kevin Durant, along with actor Michael B. Jordan
talking
of the parallels between equality in sports and equality in the broader world.
29
CHAPTER 3:
Data Analysis and
Interpretation
30
Q1). “Your Age Group?”
Age Group
15-18
18-22
22-25
>25
No. Of
16
73
05
26
respondents
Count of Age
80
70
60
50
40
30
20
10
0
15-18 years
18--22 years
22-25 years
Above 25 years
31
Q2). “Your city?”
Total
60
55
50
40
41
30
20
10
Comment:
Most of the responses are from Delhi NCR, cities like Noida, Ghaziabad ,
Gurugram , Faridabad, etc. but there are also some responses from cities like
Lucknow, London etc.
32
Q3). “Your Educational Status?”
Educational Status
College Student
82
School Student
10
Working Professional
32
Working Professional
School Student
College Student
10
20
30
40
50
60
70
80
90
33
Q4). “Do you play any Outdoor Sport?”
Preference
Yes
No
No. of Respondents
83
37
34
Q5). “Do you prefer wearing Sport Shoes?”
Preference
Yes
No
No. of Respondents
117
03
35
Q6). “Have you ever played or participated in any outdoor
sporting event/competition?”
Preference
Yes
No
No. Of
100
20
respondents
100
90
90
80
70
60
50
40
30
34
20
10
0
No
Yes
36
Q7). “What factor do you consider the most for selecting a
particular shoe?”
Preference
Durability
Design
Price
Comfort
No. Of
15
15
06
84
Respondents
Price
Durability 4%
14%
Design
10%
Comfort
72%
37
Q8). “Do you consider the weight of the shoe as a deciding
factor?”
Preference
Yes
No
No. Of
94
26
Respondents
38
Q9). “How much influence do brand image/brand ambassadors
have on shaping your perception and ultimately impacting your
decision when selecting sports shoes?”
Preference
No. Of
Significant
Moderate
Minor
Influence
Influence
Influence
21
44
28
No Influence
27
Respondents
NO
27
MI NO R
28
44
MO DE RAT E
S I GNI FI CANT
21
39
Q10). “Which brand do you prefer?”
Preference
Adidas
Nike
Others
No. Of
34
61
25
Respondents
34
Adidas
61
Nike
25
Others
10
20
30
40
50
60
70
40
COMMENT: Nike is preferred by around 50.8% of the respondents which
shows that it is the most popular brand among the teenagers. Adidas on the
other hand is the preferred brand of 28.3% of the respondents. 20.8% of the
respondents preferred other brands such as Skechers/Bata/Campus, etc.
41
Q11). “Are you satisfied with the quality of the
preferred brand?”
Preference
Yes
No
No. Of Respondents
116
04
03.3%
42
Q12). “Are you satisfied with the price range of the preferred
brand?”
Preference
Yes
No
No. Of Respondents
83
37
43
Q13). “What kind of promotional tool do you
prefer?”
Preference
Discounts
No. Of
75
Gift
Buy One
Coupon
Get One
14
22
Cashback
09
Respondents
80
75
60
40
14
20
22
9
0
DISCOUNTS
GIFT COUPONS
CASHBACK
44
COMMENT: ‘Discount’ offers and ‘Buy One get One’ offers are
preferred the most by the respondents as both of them were considered the
best by 62.5% and 18.3% of the total respondents respectively. Whereas Gift
Coupons and Cashbacks as promotional tools do not appeal much to the
respondents, so they only got 11.7% and 07.5% of the total responses in their
favor.
45
Q14). “Do advertising and celebrity endorsements influence
your purchase decision?”
Preference
Yes
No
No. Of Respondents
61
59
YES
NO
59
61
46
COMMENT: Advertising and celebrity endorsements seem to have great
impact on the purchase preference of the respondents as 61% respondents
said that they were influenced by the advertisements and celebrity
endorsement campaigns. Whereas advertisement and celebrity endorsements
does not have much influence over the preferences of the other 59% of the
respondents.
47
Q15). “Do you normally switch over brands?”
Preference
Yes
No
No. Of Respondents
78
42
90
80
70
60
50
40
78
30
42
20
10
0
Yes
No
48
COMMENT: Majority of the respondents which is 65% of the
respondents said that they shifted to other brands normally. On the other
hand, good 35% of the respondents did not believe in switching brands
normally.
49
Q16). “If yes, what may be the reason?”
Preference
More
Better
Attractive
Better
Variety
Deals
Design
Quality
26
18
17
28
No. Of
Others
06
Respondents
30
Better Quality, 28
More Variety, 26
25
20
Better Deals, 18
Attractive Design, 17
15
10
Others, 6
0
MORE
VARIETY
BETTER
DEALS
ATTRACTIVE
DESIGN
BETTER
QUALITY
OTHERS
50
COMMENT: Better Quality and More Variety of products offered by
other brands were found out to be the major causes of shifting over of the
brand by the respondents as 29.5% and 27.4% of the respondents gave the
following reasons respectively. Whereas 18.9% and 17.9% of the
respondents claimed that they shifted brands due to Better Deals and more
Attractive Designs offered by other brands, while there were .6.3%
respondents who choose other reasons.
51
CHAPTER 4:
Conclusion
52
Conclusion of the Study
Research findings
•
Nike is the market leader as it holds the maximum market share of 50.3%.
Adidas is chasing its position most aggressively and stands second in the market
of sport shoes with the market share of 28.3%.
While 20.8% market share is held by all the other brands of sport shoes available
in India such as Skechers, Action, Reebok etc.
Consumer reactions suggest that Comfort, Durability and Weight of the shoes are
the key factors that are considered during the purchase of sport shoes by most of
the people. This showsthat people have become more aware and conscious about
the quality of shoes.
People also consider Price a key factor as the survey shows that people have the
propensity to shift to another brand if they are offered better deal or better
quality
of shoes at the same price.
In many cases, even though the consumer is not satisfied with the price of the
shoes, they buy them anyway as they do not want to compromise on the quality.
Offers such as ‘Discounts’ and ‘Buy One get One free’ are the most affective
promotional tools.
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ANNEXURE
QUESTIONNAIRE
1) Age?
15-18
18-22
22-25
Above 25
2) City?
3) Educational Status?
School Student
College Student
Working Professional
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5) Do you prefer wearing Sport shoes?
Yes
No
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9) How much influence do brand image/brand ambassadors
have on shaping your perception and ultimately
impacting your decision when selecting sports shoes?
Significant Influence
Major Influence
Minor Influence
No Influence
11) Are you satisfied with the quality of your preferred brand?
Yes
No
12) Are you satisfied with the price range of your preferred
brand?
Yes
No
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13) What kind of promotional tool do you prefer?
Discount offer
Gift Coupon
Buy One get One
Cashback offers
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17) How loyal are you to your preferred brand of shoes on a
scale of 1-10?
58
BIBLIOGRAPHY
The lists of reference for the purpose of completing this marketing project are as
given
below:
Books:
Kotler Philip, Marketing Management: Analysis
INTERNET:
https://www.forbes.com/2008/01/24/nike-
endorsementathletesbizcz_0124nikeathletes_slide.html#97d693424d5
https://www.adidas.co.in
https://www.nike.com/in/
https://en.wikipedia.org/wiki/Nike,_Inc.
https://en.wikipedia.org/wiki/Adidas
https://www.forbes.com/search/?q=adidas%20brand%20ambassador
https://www.referralcandy.com/blog/nike-marketing-strategy/
https://www.britannica.com/topic/Nike-Inc
https://www.britannica.com/topic/Adidas-AG
https://google.com
https://bard.google.com
https://docs.google.com/forms
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