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Mastering Conflict Resolution Skills Part 2

Module 6: Team Conflict Resolution

Managing conflicts within teams


Building a positive team culture
Facilitating group discussions and decision-making

Module 7: Conflict Resolution in the Workplace

Addressing conflicts between colleagues


Handling conflicts with supervisors and subordinates
Workplace mediation and conflict prevention strategies

Module 8: Conflict Resolution in Personal Relationships

Managing conflicts in personal relationships


Effective communication in intimate relationships
Conflict resolution in families and friendships

Module 9: Conflict Resolution in Leadership

Leadership styles and conflict management


Resolving conflicts within leadership teams
Leading through challenging situations

Module 10: Case Studies and Practical Applications


Analyzing real-world conflict resolution scenarios
Role-playing exercises for practical application
Developing personalized conflict resolution action plans

Final Assessment:
Participants will demonstrate their understanding through a final project, applying conflict resolution
skills to a real or simulated scenario. Feedback and coaching will be provided for continuous
improvement.

By the end of this course, participants will be equipped with the knowledge and practical skills
necessary to confidently address and resolve conflicts in various aspects of their lives.

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