MANAGEMENT REVIEW MEETING
1. OBJECTIVES
Ensure that the IMS Planning and review is carried out to access opportunities for changes and / or
continual improvement for continuing suitability, adequacy, and effectiveness.
2. SCOPE
This procedure defines the control, responsibilities, and authorities for conducting management
review meetings.
3. DEFINITIONS
ISO 9001:2015, 14001:2015 & ISO 45001:2018 Clause 9.3
4. ASSOCIATED DOCUMENTS
Management Review Meeting Agenda
Management Review Meeting Minutes
5. RESPONSBILITIES AND AUTHORITIES
Director, Management Representative
6. PROCESS
6.1 General
a) The Management Representative is responsible for the effective implementation of
the IMS and for conducting management review meetings on an annual basis or as
deemed necessary. The Management Representative shall assess opportunities for
changes/improvement of the IMS to ensure its continuing suitability, adequacy, and
effectiveness.
6.2 Management Review Planning
a) The Management Representative facilitates planning for the conduct of management
review meetings which shall be reflected in the yearly timetable of IMS activities
which is subject to approval of the Director.
b) The Management Representative ensures that record relevant management review
inputs are made available and properly disseminated.
6.3 Management Review Proper
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a) The Management Representative facilitates reporting of the IMS performance to the
Director during the Management review meeting and shall discuss the following
management review input:
The status of actions from previous management reviews;
Changes in external and internal issues that are relevant to the integrated
management system;
The needs and expectations of interested parties, including compliance
obligations and legal requirements;
Results of evaluation of compliance with legal requirements and other
requirements
Information on the performance and effectiveness of the integrated
management system,
Customer satisfaction and feedback from relevant interested parties
(Customer / staff complaint etc)
The extent to which quality, environment and OH&S objectives have been met;
Process performance and conformity of products and services;
Nonconformities and corrective actions;
Monitoring and measurement results;
Audit Results (internal / external / customer / HSE / Environmental Agency)
The performance of external providers;
The adequacy of resources;
Consultation and participation of workers
The effectiveness of actions taken to address risks and opportunities;
Its significant environmental aspects;
Fulfilment of its compliance obligations;
Incident, nonconformities, corrective actions, and continual improvement;
Opportunities for improvement.
b) The Top Management arrives at a decision considering the following:
Improvement of the effectiveness of the IMS and its processes
Improvement of the quality of services on the specific requirements
Resources Needed
c) The Management Representative ensures that minutes of management review
meeting is made available.
Prepared By: Approved By:
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