Procedure for Management Review

Purpose:
The purpose of this procedure is to define the methods used to review the Quality Management
System that is in operation and to ensure that the provisions of the quality management system and its
effectiveness are reviewed. The meetings need to review current management & operational performance data
and ensure that improvement opportunities have been addressed.
Scope:
This procedure applies to all Management Review Meetings, including their associated
documentation.
Definition:
Management Review - A structured meeting that must take place at regular intervals to discuss
the functioning of the quality management system of Punjab Paint Colour and Varnish Works Pvt.
Ltd and to take action to correct it when necessary.
Responsibilities:
It is the responsibility of the Senior Technical Manager to conduct regular Management Review
Meetings twice in a year. It is the responsibility of the Quality Assurance Manager to ensure that
this procedure is carried out.
Management review meetings
Management review meetings are designed to ensure that all quality related functions are
reviewed at the highest possible level and so that all levels of management affecting quality are
made aware of changes, updates, revisions, verification activities and policies. The Management
Review will take the form of a formal, recorded meeting under the Chairmanship of the Director. All
the Chief Executives, Sr. Technical Manager, Quality Assurance Manager and any other staff
designated by senior Management will attend.
The objectives of the Management Review are:a) To establish that the Quality Assurance System is achieving the expected results, continuing to
conform to the standard, and functioning in accordance with the established Operating
Procedures.
b) To expose irregularities or defects in the System, identify weaknesses and make
recommendations for continual improvement.
c) To review the effectiveness of previous corrective actions including those related to outsourced
processes and supplier performance.
d) To review the adequacy and suitability of the quality assurance system for current and future
operations.
e) To review any complaints received, identify the cause and recommend corrective action if
required including customer feedback.
f) To review the finding of internal / external audits and identify any areas of recurring problems.
g) To review the reports of non-conformities and evaluate trend information.
h) To review training requirements. Analyse all the above for trends and make appropriate
improvements
Review Meeting Agenda

The status of actions from previous management reviews;

Changes in external and internal issues that are relevant to the quality
management system including its strategic direction;
c) Information on the quality performance, including trends and indicators for:
i.
Nonconformities and corrective actions;
ii.
Monitoring and measurement results;
iii.
Audit results;
iv.
Customer satisfaction;
d) Issues concerning external providers and other relevant interested parties;
a)
b)

Adequacy of resources required for maintaining an effective quality

management system;
f) Process performance and conformity of products and services;
g) The effectiveness of actions taken to address risks and opportunities
h) New potential opportunities for continual improvement
i) Date and time of next meeting.
e)

The Sr.Technical Manager will produce documentation (including analyses, reviews, proposals, etc.)
for circulation to participants. The content of the meetings will be formally documented and
recorded by the Quality Assurance Manager. These records will be made available to external
assessors.
Internal Communication Meetings
In addition to formal management review meetings, the CE s will hold regular staff meetings at
appropriate intervals to review processes, inform staff of the effectiveness of the Quality System,
review Customer feedback, carry out preventive action (risk analysis) communicate the
organisations commitment to meeting customers' needs and ensure staff are familiar with the
companys Legal and Regulatory obligations.
Department objectives will be verified, and the continued suitability, adequacy and effectiveness of
the department will be discussed.