PHOEBE BUFFAY
Los Angeles, CA 90046 | 222.333.4444 (mobile) | phoebebuffay@[Link] | LINKEDIN
Professional Summary
Results-driven Office Manager with six years of experience in office operations,
procurement, equipment management, and vendor and inventory management. Skilled
in developing and implementing process improvements and standard operating
procedures, with a proven track record of streamlining operations, increasing
efficiency, and reducing costs. Strong collaborative skills and expertise in staff and
training management.
Primary Skills
70WPM, Mac, PC & MS Office 365 Staff Training & Management
PMP, Project Management Tools Vendor and Inventory
Leadership and Communication Management
Budgeting and Financial
Management
Professional Experience
OPERATIONS & ADMINISTRATIVE SUPERVISOR – ABC Inc. Los Angeles, CA
01/2019 - Present
Develop and implement operational policies and procedures to ensure efficiency
Oversee daily operations of the organization, including managing staff of 15,
ensuring productivity and quality standards are met, and identifying areas for
improvement
Implemented process improvements related to purchase orders reducing
operating costs by 12%
Collaborate with cross-functional teams to identify and implement process
improvements, streamline operations, and increase productivity
Manage budgets and allocate resources to ensure financial stability and meet
performance targets
Develop and maintain relationships with vendors, suppliers, and other partners
Monitor and analyze operational metrics to ensure performance targets are met
or exceeded
Ensure compliance with all applicable laws, regulations, and policies
Provide quarterly reports on operational performance to senior management
OFFICE & OPERATIONS ASSISTANT – Fun Company Inc. Torrance, CA
01/2017 – 01/2019
Managed and led a team of 6 employees to ensure efficient and effective daily
operations
Developed and implemented new operational policies and procedures, resulting
in a 25% increase in productivity and a 15% decrease in operational costs
Coordinated with cross-functional teams to identify and implement process
improvements, resulting in a 20% increase in efficiency
Developed and maintained relationships with vendors, suppliers, and other
partners
Monitored and analyzed operational metrics to ensure performance targets were
met or exceeded
Additional Experience
MANAGER – University of Coffee Fairfax County,
VA 01/2012 – 6/2016
Managed a team of 7 including interviewing, selection process, scheduling and
performance reviews
Open and close coffee house and perform all office and front house
opening/closing procedures
Develop and maintain positive working relationships with vendors
Ensure proper equipment and facility management, following SOPs and
guidelines set by owner
Education
BA, Business Administration - George Mason University
Fairfax, VA – 2016
Job Title: Office Manager, Coffee House
Salary Range: $50,000 - $65,000 with benefits
Job Summary:
WeHo Perk is seeking a results-driven, passionate coffee lover and
experienced Office Manager to join our team. The Office Manager will
oversee and manage the daily operations of the office, including
procurement, equipment management, vendor, and inventory
management, and developing process improvements and standard
operating procedures. The successful candidate will have a proven track
record of streamlining office operations, improving efficiency, and reducing costs. This role
will begin with managing a single location and eventually grow into overseeing several
locations in the West Hollywood/Beverly Hills area.
Key Responsibilities:
Develop and implement processes and systems that streamline office operations and improve
efficiency
Manage supplies procurement and equipment management
Oversee vendor and inventory management
Develop process improvements and standard operating procedures
Collaborate with staff and management to ensure the team operates at the highest level
Manage staff and training
Qualifications:
Minimum of four years of office, operations, and administrative support experience
Experience managing a coffee house or related experience preferred
Proven track record of developing and implementing process improvements and standard operating
procedures
Experience with procurement, equipment management, and vendor and inventory management
required
Staff and training management
Excellent collaborative skills
WeHo Perk values constant improvement and innovation, and the successful candidate will share these
values.
To apply, please submit a cover letter and resume to WeHo Perk via email at careers@[Link].
