Environment, Planning and Regeneration performance overview

1. Overview 1.1 Summary rating for this service

Revenue budget actual variance 000 [1] Capital actual variance 000 Corporate Plan performance rating HR rating Key project rating

GF 1802 HRA -

GF (605) HRA (858)

-4.5

-3

1.2 Top achievements, issues and actions

Top 3 achievements Installation of 9 Waste Electronic and Electrical Equipment (WEEE) recycling banks in the borough, provided as part of our work with the North London Waste Authority Top 3 issues Evaluation of the latest Carriageway and Footway condition survey has revealed an extensive backlog of maintenance requirement which requires an investment of some 19M annually for the next 5 years in order to reduce the building backlog. Clearly this is going to be a real challenge at a time when funding is scarce. Signing up to the North London Waste Authority (NLWA) Inter-Authority Agreement (IAA), and reaching a decision on future waste collection arrangements for refuse, organics and dry recycling by April 2012, taking into account the current Recycling Top 3 actions needed Prepare a more detailed Business Case for Carriageway and Footway investment, including considering options and consequences of funding unavailability.

During September 517 enforcement visits were made to 126 schools and a total of 182 Penalty Charge Notices issued.

IAA decision from Cabinet, followed discussion and decision on future waste collection arrangements, linked with the One Barnet programme, the procurement of future recycling services if relevant, and the outcomes from the Improving Recycling

Successful bid for Mayors Outer London Fund (Round One) for Chipping Barnet Town Centre with 416k allocated to be spent by March 2012 on town centre improvements.

Services Contract (expires Oct 2013) and if relevant starting the necessary procurement work. Income pressures across EPR budgets, particularly parking contraventions and bus lanes.

Project with Impower. Following the implementation of a recruitment freeze further actions to be identified to clampdown on expenses and supplies.

1.3 Key correlations & interdependencies Environment, Planning and Regeneration (EPR) brings together key services for delivery of the Councils plans for growth and supporting infrastructure in Barnet and ensuring that Barnet keeps moving and remains safe, including Planning, Transport, Waste and Regeneration, Environmental Health and Community Safety. EPR services are being transformed through the One Barnet Programme, which includes the outsourcing of Development and Regulatory Services (DRS) and Parking, along with an options appraisal to see if the Housing Service should be outsourced or transferred to Barnet Homes. These have correlations and interdependencies with other projects including the New Service Organisation, Customer Services Organisation and the setting up of a Local Authority Trading Company to include Barnet Homes and delivery of some adult social services. Important projects in relation to EPR services being taken forward with corporate support due to their cross-cutting nature which includes reviews of Leisure Services and Community Safety.

2. Budget 2.1 Revenue

Environment, Planning & Regeneration Variations Description Original Budget 000 (960) Forecast 2011/12 000 (956) Comments % Variation of Revised Budget 0.4%

Budget V1

Variation

Land Charges

000 (960)

Environmental Health/ Cem & Crem Planning

1,199 471

1,199 534

1,260 677

Strategy (Planning & Housing) Building Control

580 (320)

580 (430)

622 (631)

Housing

1,614

1,613

1,300

Regeneration Service Management and performance

16 73

41 563

(215) 1,460

Highways Inspection/Maintenance

2,155

1,867

3,173

Highways income budgets incl. NRSWA

(589)

(927)

(818)

Greenspaces

4,229

4,859

5,065

000 4 Variance takes into account a 57k drawdown on an earmarked contingency which was created to address an anticipated income shortfall arising from changes in economic climate and housing market. 61 Pest control income below target and running cost pressures within cem & crem. 143 Overspend due to establishment pressures and a higher than budgeted running costs including legal costs for anticipated planning appeal cases. Forecast assumes 88k drawdown from central income contingency to cover anticipated planning fees shortfall. 42 Staffing pressure as a result of project slippage. (201) Favourable variance due to staff and running cost savings. Forecast also assumes 355k drawdown from central income contingency to mitigate income shortfall arising from the tough economic climate. (313) Rental income pressures on Nightly Purchase, Private Sector Leasing and Barbara Langston House due to move to charging at LHA rates has previously been flagged and will be covered through appropriate contingency and reserves. The reported variance relates to a likely underspend on the LBB allocation of the Sub Regional base budget. This is also offsetting pressures within Homechoice. (256) Underspend represents an increase in income from regeneration buybacks. 897 Underlying establishment pressure. Directorate is holding posts vacant to minimise the establishment pressures wherever possible. 1,306 Overspend relates to significantly reduced professional fee income from capital schemes, the requirement to meet contractual obligations on planned maintenance, inflationary pressures on certain contracts and lower crossover fees resulting from fewer footway schemes. 109 Overspend due to unachievable income for rechargeable works for crossovers, due to economic downturn. 206 Overspend due to underlying establishment pressures in Parks and Open Spaces, higher than budgeted fuel charges, and the repairs and grounds maintenance costs for King George Playing Field. (160) Under spend relates to the review of planned overtime and the tight control of agency spend, and also a hold on the purchasing of new equipment. Some additional cost from higher fuel charge. (82) Trade Waste underspend due to higher sales income arising from fees increase and new business. Overspend in Domestic refuse due to use of agency staff and higher fuel costs. 311 Overspend relates to the shortfall in Off Street parking income, due to adverse economic conditions. (245) Surplus is due to the transport savings from Street Cleansing and Refuse fleet retained within Transport. (291) Surplus is a result of additional May Gurney materials income projected and one off Bonus Incentive Payment from NLWA. 58 Adverse variance from use of agency staff covering a permanent post, redundancy costs and legal fees. (114) Underspend includes savings of 90k for project work, no longer taking place and staff savings. (77) Underspend relates to vacant posts and reduced maintenance contract costs. (14) Budget saving on Copthall Stadium, pending outcome of leisure review. 1,384 418 Income below target in challenging environment. 1,802

5.1% 26.8%

7.2% -46.7%

-19.4%

-624.4% 159.3%

70.0%

11.8%

4.2%

Cleansing

4,486

4,402

4,242

-3.6%

Refuse (domestic and trade waste)

3,558

3,365

3,283

-2.4%

Parking

(1,164)

(1,348)

(1,037)

23.1%

Transport

(66)

(65)

(310)

-376.9%

Recycling

3,373

3,498

3,207

-8.3%

Street Lighting

5,320

6,013

6,071

1.0%

Community Safety Community Protection Leisure Environment, Planning & Regeneration Special Parking Account Environment, Planning & Regeneration Total (inc SPA)

387 1,223 1,053 26,638 (5,923) 20,715

355 1,191 1,553 27,903 (6,034) 21,869

241 1,114 1,539 29,287 (5,616) 23,671

-32.1% -6.5% -0.9% 5.0% 6.9% 8.2%

Housing Revenue Account Variations Description Original Budget 000 1,632 1,091 (5,118) 576 (40) 1,859 Forecast 2011/12 000 1,690 906 (5,613) 725 (80) 2,372 Comments % Variation of Revised Budget 3.6% -17.0% -9.7% 25.9% -100.0% 27.6% 0.0%

Budget V1

Variation

Housing Revenue Account LBB Retained HRA Regeneration HRA Other Income and Expenditure (net) Support Service recharges Interest on Balances HRA Surplus/Deficit for the year Total

000 1,632 1,091 (5,118) 576 (40) 1,859 -

000 58 Realignment of establishment between GF and HRA. (185) Anticipated recovery of consultants costs from developers. (495) Improved dwelling rent forecast based on second quarters control accounts. 149 Based on 10-11 actuals. (40) Based on 10/11 actuals and the forecasted HRA financial performance. 513 Total HRA surplus to be transferred to balance sheet. -

2.2 Capital
2011/12 Latest Approved Budget Additions/ Slippage / 2011/12 Budget Variance from % slippage Deletions Accelerated (including Approved of 2011/12 recommended Spend November Budget Approved to November recommended CRC) Budget CRC to November CRC 000 (956) 14 1,744 39 (157) 683 000 14 (154) (291) (427) (431) (1,288) 000 14 1,364 1,741 0 2,603 94 84 1,348 12,819 20,067 000 (942) (140) (291) 1,744 (427) 39 (588) (605) % 1% -10% 0% -100% 0% 0% -84% 0% -3% -6%

Housing Association Programme General Fund Regeneration Disabled Facilities Projects Housing Management System Other Projects Recycling Schemes Closed Circuit Television in Town Centres Other Environment & Transport Schemes Highways Schemes Environment, Planning & Regeneration

000 956 1,504 1,741 291 859 94 510 1,310 13,408 20,672

HRA Capital

22,229

942

(1,800)

21,371

(858)

-8%

3. Key projects There are no Environment Planning and Regeneration key projects reporting red in quarter 2 2011/12

4. Performance
CPI NO
1009

Indicator description
Number of homelessness acceptances

Period Covered
Apr 11-Sep 11

Numerator and Denominator

N/A

Previous relevant outturn Target

124 150

Outturn
130

Target Variance
13.3%

DoT Variance

Benchmarking
Ranked 16 out of 33 (12/33 per 1000 households). (Q1 2011/12) CLG. Local indicator

n/a

1002

Number of new dwellings completed on the regeneration estates Number of new dwellings started on the regeneration estates % of new homes granted planning permission on major applications required to meet level 4 for the Code for Sustainable Homes

Apr 11-Sep 11

N/A

175

162

7.4%

N/A N/A Local indicator

1003

Apr 11-Sep 11

N/A

39

100.0%

Local indicator Apr 11-Sep 11 1/9 0.0% 50.0% 11.1% 77.8%

1001

N/A Ranked 24 out of 33 (23/33 per 1000 households). London average 156 (Q1 2011/12) CLG.

1004

Number of short-term nightly purchased temporary accommodation

Sep 11

N/A

204

250

218

12.8%

6.9%

1005 1006

% of planning permissions granted for family homes % Improved satisfaction of council tenants

Apr 11-Sep 11

294/448

68.6%

65.0%

65.6%

1.0%

4.4%

Local indicator

Reporting in quarter 4 2011/12. Target is 76%

CPI NO

Indicator description
Number of private sector homes with improved insulation and/or heating achieved through grants, advice and compliance as necessary % customer satisfaction measured through a customer satisfaction survey of users of the Planning Service

Period Covered

Numerator and Denominator

Previous relevant outturn Target

Outturn

Target Variance

DoT Variance

Benchmarking
Local indicator

1007

Jul 11-Sep 11

N/A

14

15

17

13.3%

21.4%

1008

Reporting in quarter 4 2011/12. Target is 63%

4001

Number of kgs of residual household waste per household

Apr 11-Jun 11

24909.91/138450

730.4

730

719.7

1.4%

1.5%

Ranked 18th out of 22 London Boroughs (Waste DataFlow as at 17/10/2011)

4002

% of household waste sent for reuse, recycling and composting

Apr 11-Jun 11

13826.04/38735.95

36.0%

36.7%

35.70%

2.8%

0.9%

Ranked 10th out of 22 London Boroughs (Waste DataFlow as at 17/10/2011)

4005

% intervention level pot hole defects rectified within 48 hours % of intervention level pot holes rectified within 28 days

Jul 11-Sep 11

341/429

57.8%

75.0%

79.5%

6.0%

37.5%

Local Indicator

4006

Jul 11-Sep 11

402/429

89.3%

95.0%

93.7%

1.4%

4.9%

Local Indicator

CPI NO

Indicator description
Anticipated parking income levels in each quarter of the year Number of roads in the programme improved

Period Covered

Numerator and Denominator

Previous relevant outturn Target

Outturn

Target Variance

DoT Variance

Benchmarking
Local Indicator

4007

Jul 11-Sep 11

N/A

2.6

6.2

6.02

2.9%

131.5%

4008

Reporting in quarter 4 2011/12. Target is 20 roads improved

*The relevant previous outturn used will either be the previous quarter, or the same quarter of the previous year. The same quarter of the previous year will be used for annual indicators, cumulative indicators (where the numbers add up during the year and are reported as year to date) and if the indicator is affected by seasonal fluctuations.

CPI No 1009 Number of homelessness acceptances There has been a small increase of 5 from the previous year (124), but acceptances have fallen by 3 since Q1 and remain within target. We will continue to focus on homeless prevention and increasing the supply of privately rented accommodation. CPI NO 1002 Number of new dwellings completed on the regeneration estates 162 units were completed against the year to date target of 175. 62 units were completed in Quarter 2 at Stonegrove/Spur Road and 36 units were completed in Quarter 1, but not confirmed until after Q1. The year to date target of 98 for Stonegrove/Spur Road has been achieved. 64 units were completed (all in Quarter 2) against the year to date target of 77 at Grahame Park. Further external work was required for the units at Grahame Park that were not completed and these units are due to be completed Q3. We will continue to liaise closely with our development partners through regular progress meetings to ensure that where possible there is minimal slippage to these projections. CPI No 1003 Number of new dwellings started on the regeneration estates No units were started in Quarter 2. The 39 units due to start at Grahame Park in Quarter 2 have slipped to Q3, due to the bank going through its due diligence process prior to approving the finance for start on site which now been approved. However, we now anticipate start on site in Q4. The reason for not starting on site in Q3 is due to Choices for Grahame Park revising their marketing strategy for these units to make them more saleable. At West Hendon 186 units estimated to start in Q2 have slipped to Q3 due to diversion works for gas and water pipes being required. The revised projections for 2011/12 for completions and starts are as follows: Completions: Grahame Park (262); Stonegrove/Spur Road (98); West Hendon (8). Total completions (368). Starts: Grahame Park (182);
8

Stonegrove/Spur Road (0); West Hendon (186). Total starts (368). We will continue to liaise closely with our development partners through regular progress meetings to ensure that where possible there is minimal slippage to these projections. CPI No 1001 - % of new homes granted planning permission on major applications required to meet level 4 for the Code for Sustainable Homes 1 out of 4 (25%) major applications which were approved with conditions met the level 4 code for sustainable homes in Q2. 1 out 9 (11%) have been approved year to date. The market is still very challenging and viability remains a key issue. Many of the smaller major schemes submitted cannot meet the code level and there have been fewer larger developments applied for which offer greater flexibility in this regard. If the current economic circumstances don't improve it will be very challenging to meet the target. CPI No 1004 Number of short-term nightly purchased temporary accommodation An increase in the number of homeless presentations and difficulties in sourcing Private Rented Sector (PRS) properties has led to an increase in the use of emergency nightly purchased accommodation. A number of measures are being considered to aid further PRS development, including the implementation of a new TA pilot aimed at increasing PRS supply whilst serving as a vehicle for discharging duty into the private sector once the localism bill is introduced. CPI No 1005 - % of planning permissions granted for family homes The proportion of family sized housing granted planning permission has decreased by 3 percentage points since Quarter 1, but remains above target. We will regularly monitor this indicator and report if there is any further downward direction of travel. CPI 4001 - Number of kgs of residual household waste per household The graph below shows the performance for the last thirteen quarters of kgs of residual household waste per household (CPI 4001), with quarter 1 data of the last four years highlighted. As can be seen there has been significant variation, with performance in Q1 in 11/12 (179.92kgs) lower than performance in Q1 but higher than Q1 in 09/10. The first quarter results for 11/12 are on track for achieving the year end target. We are currently considering ways of providing the waste services in the future to change this performance, taking into account other authorities' experiences. We have also recently started working on a waste behaviour change project with impower.

CPI 4001 - Kgs waste per household

200.00 195.00 190.00 185.00
Percentage 30.00 25.00 20.00 15.00 10.00 5.00 0.00 40.00 35.00

CPI 4002 - % recycling, composting and reuse

180.00
Tonne

175.00 170.00 165.00 160.00 155.00 150.00

08 /0 9

09 /1 0

09 /1 0

09 /1 0

08 /0 9

08 /0 9

08 /0 9

09 /1 0

10 /1 1

10 /1 1

10 /1 1

10 /1 1

11 /1 2

CPI 4002 - Percentage of household waste sent for reuse, recycling and composting (CPI 4002) The graph above shows the performance for the last thirteen quarters of % of household waste sent for recycling, composting and reuse, with quarter 1 data of the last four years highlighted. Q1 performance in 11/12 (35.69%) is slightly lower than Q1 performance in 10/11 (36.03%), and the actual tonnage collected for recycling is lower Q1 11/12 13,826 tonnes, Q1 10/11 14,162 tonnes. Some of the decrease in tonnage could be attributable to the cessation of the neighbourhood skip service and the general lightweighting of goods. The target for Q1 11/12 is 36.73% and this has not been achieved. The impact of not hitting this target is the continuing cost of high waste disposal. Overall it can be seen that performance has generally remained between 29 and 35% over the past three years. We are currently considering future ways of providing the waste services that have the potential to change this performance, taking into account other authorities' experiences. We have also recently started working on a waste behaviour change project with impower. The impact of not meeting the targets can also be viewed from a finance perspective. For each additional tonne of dry material recycled Barnet receives 50% of the material income which is approximately 33.11 per tonne. Barnet pays North London Waste
10

20 08 /0 9 2 20 08 /0 Q 9 3 20 08 /0 Q 9 4 20 08 /0 Q 9 1 20 09 /1 Q 0 2 20 09 /1 Q 0 3 20 09 /1 Q 0 4 20 09 /1 Q 0 1 20 10 /1 Q 1 2 20 10 /1 Q 1 3 20 10 /1 Q 1 4 20 10 /1 Q 1 1 20 11 /1 2 Q

20

20

20

20

20

20

20

20

20

20

20

20 Q 4

Q 1

Q 2

Q 4

Q 3

Q 1

Q 2

Q 3

Q 4

Q 1

Q 2

Q 3

Q 1

20

Authority for the disposal of household waste, for 2011/12 Barnet paid 8.3 million. If waste was diverted from disposal to recycling or composting we would need to pay less to NLWA. CPI 4006 - % of intervention level potholes rectified within 28 days Managing the PEP programmes concurrently with responsive / customer complaint lead reports slightly affected the outcome of results. We expect to meet next quarter targets subject to the impact of winter. We are reviewing our process with the contractor and will adopt new measures to continue improvement. CPI 4007 Anticipated parking income levels in each quarter of the year Special Parking Account income for the first two quarters was 6.0 million against an expected level of 6.2m, a shortfall of 177,425 or 2.9%. Within that period, the income for the second quarter was 3.1 million which represented an increase of 96,121 or 3.2% on the first quarter. The reasons for the shortfall are a reduced take-up of Permits and Visitor Vouchers, a reduction in the number of contraventions being observed in Bus Lanes, and an upgrade to the Notice Processing System which has led to delays in taking recovery action in some cases. The first two of these are fixed and gone, but it is intended to initiate action on the recovery process to accelerate the collection of income. It is anticipated that this action will result in revenue on the SPA being brought in line with the budget by the end of the third quarter (9.3m) and maintained at that level through to the year end (12.4m). CPI 4008 Number of roads in the programme improved 11 out of the identified 20 high priority roads in the current programme have been improved, so that they are in good condition for easy and safe flow of traffic. The remaining 9 are on target to be improved by end of the financial year.

11

5. Human Resources
Performance Indicator Period covered
Target

Amber criteria

Q2 Actual (No.)

Q2 Actual % of total Attendance

Q2 (numerator/ denominator)

Target Variance

Q1 DoT

Council average

Benchmarking

Average number of absence days per employee (Rolling year) Average number of absence days per employee this quarter (target is seasonally adjusted) % managers submitting a monthly absence return % objectives set for eligible staff only % mid year performance reviews undertaken for eligible staff only (to be reported in Q3) Variance of total paybill to budget Management Indicator

Oct 10 Sept 11

6 - 6.5

8.5

N/A

8422/989

-41.7%

12.4%

8.1

9 days (CIPFA, All Members & other Unitary Authorities 2010) 2.25 days (CIPFA, All Members & other Unitary Authorities 2010) N/A : measure applicable to LBB only

July 11 Sept 11

1.44

>1.44 1.55

2.0

N/A

1678/839

-38.9%

11.1%

1.8

July 11 Sept 11

100%

>90%

79

78.2%

79/101

21.8%

3.2%

55.9%

Performance Review
July 11 Sept 11 100% >90% 749 88.7% 749/844 11.3%

5.3%

84.1%

N/A : measure applicable to LBB only 84% (CIPFA, All Members & other Unitary Authorities 2010)

July 11 Sept 11

100%

>90%

Available for Quarter 3 2011/2012

Cost
July 11 Sept 11 7,573,157 +/-5% 7,407,973 -2.2% 7407973/7573157 -2.2%

106.6%

-4.7%

N/A : measure applicable to LBB only

Period covered

Q2 Actual Q2 % of total Actual (No.) Diversity data

Q2 (numerator/ denominator)

DoT Q1 outturn %

Council average

Benchmarking

Percentage of top 5% earners that are female

As at 30 September 2011

13

25.5%

13/51

23.5%

50.9%

Women in leadership posts 37% (CIPFA, All Members & other Unitary Authorities 2010)

12

Number of BME employees as % of total employees Number of declared disabled staff as % of total employees High Risk - Employee Relations cases as % of total cases

As at 30 September 2011

232

27.8%

232/836

2.4%

32.8%

As at 30 September 2011

11

1.2%

11/900

74..3%

1.7%

Black and Minority Ethnic local population 33.1% (State of the Borough June 2011) 5.1% (CIPFA, All Members & other Unitary Authorities 2010) N/A : measure applicable to LBB only

Employee Relations
As at 30 September 2011 5 10.2% 5/49

66.7%

12.5%

ESTABLISHMENT
Permanent Planning Environment and Regeneration 773.16 Fixed Term 47.8 Vacant 129.5 TOTAL 950.46 Permanent 790.85

OCCUPANCY
Fixed Term 53.89 Agency / Interim 171.00 TOTAL 1015.74 Variance 65.28

OTHER
Consultants 16 Casual 86.00

% managers submitting a monthly absence return increased by 5% but still below intended targets. Lists will be complied for ADs to follow up with relevant managers along with timed reminders to prompt for submission of returns. % objectives set for eligible staff only has increased significantly by 28.5% from last quarter to 88.7%. Management action will be taken to investigate the shortfall. HR will be asked to produce a list which will be sent to ADs for follow up with the relevant managers to ensure all staff performance reviews are conducted and recorded. Average number of absence days per employee (rolling year) has decreased slightly from 9.7 days to 8.5 days this quarter, but still short of the 6 day target. Higher level of sickness is expected due to the higher proportion of staff share compared to the overall and the nature of the front line roles. Nevertheless, the directorate is successfully applying closer and more stringent management action to address sickness levels. Number of high risk Employee Relations cases continued on an increasing trend from since Q4 last year. It has increased from 3 to 5 in the last quarter. Progress on each case is under close scrutiny by management with support from HR.

13

6. Risk Overview and risks rated 12 and above

The following is the 5 X 5 matrix heat map highlighting the number of risks at a Directorate Level and where they are currently rated:
IMPACT 3 4 Moderate Major Waste, PFI and Private Sector Housing availability are longerterm risks and current officer action will mitigate these and other risks pending decision by Members. These have all been escalated to corporate level. Assistant Directors are confident that current actions are addressing these risks pending decision by Members, through to 2012/13. Other risks are mitigated by managing the financial position of various budgets and additional mitigating actions. This is being done monthly/quarterly with Action Plans in place. These are also managed effectively and discussed at SMT meetings, at internal project management boards, and managed at quarterly SMB meetings for escalation where appropriate.

Score:

1 Negligible

2 Minor

5 Catastrophic

5 PROBABILITY Risk 4 3 2 1

Almost Certain

0 0 0 0 0

0 1 1 0 0

0 1 5 4 0

0 4 2 0 0

0 1 0 0 0

Likely

Possible

Unlikely

Rare

The following risk register lists those risks rated as 12 and above:
Current Assessment Impact Probability Rating Major 4 Likely 4 High 16 Control Actions Seek borough protocols on incentives paid to landlords Implemented (100% complete) Work with local Landlords through landlords forum Implemented (100% complete) Targeting of Discretionary Housing Benefit Payments Risk Status Treat Target Target Assessment Date Impact Probability Rating (Priority) Likely Medium 02/05/2011 Moderate 3 4 high (high) 12 -

PH0008 Financial A reduction in the supply of private rented sector properties available to households who receive housing benefit due to changes proposed to Local Housing Allowance.

14

Risk

Current Assessment Impact Probability Rating

Control Actions

Risk Status

Target Date (Priority) 01/11/2011 (normal) -

Target Assessment Impact Probability Rating

PH0010 Reputational Funding availability is affecting the housing market both in terms of public sector funding to support delivery and access to mortgage borrowing. As a result the housing market has stagnated.

Moderate 3

Likely 4

In Progress (75% complete) Review leased stock Effective (100% complete) That consideration is given to sourcing leased units outside of Barnet to increase supply In Progress (80% complete) Review of General Fund rents to ensure that income is maximised for the Council Implemented (100% complete) Review provision of nightly purchased accommodation to ensure costs further reduced. Implemented (100% complete) Amend approval process for acquiring private sector leases Implemented (100% complete) Medium Preparation of reports for Regen Board Treat High Implemented (100% complete) 12 Submission of infrastructure delivery plan and completion of draft community infrastructure levy tariff In Progress (95% complete) Appointment of partner for Dollis Valley regeneration project In Progress (90% complete) The Limited Liability Partnership, known as the Inglis Consortium, has now been set up and will go unconditional in September In Progress (90% complete) Procurement for a development partner is underway and, subject to authorisation, an appointment will be made end Sept. 2011 In Progress (90% complete) 2 new controls have been added: review of regen business plans and the sourcing of external funding

30/11/2011 (normal) 30/12/2011 (normal) 31/12/2011 (normal) Moderate 3 Unlikely Medium 2 Low 6

30/10/2011 (normal)

(normal)

15

Risk

Current Assessment Impact Probability Rating

Control Actions

Risk Status

Target Date (Priority)

Target Assessment Impact Probability Rating

In Progress (0% complete)

Catastroph ET0042 Financial ic (Street Lighting PFI Contract) 5 Contractor has struggled to deliver the required standards and as a consequence has suffered large financial adjustments. Contractor has indicated this is not sustainable and has threatened to withdraw from contract. The financial implications could be up to 50% increase annually potentially equating to 2.25m annually. ET0018 Compliance Failure to achieve a 50% recycling rate. Major 4

ET0033 Financial Likelihood that road and pavement conditions will deteriorate due to the lack of Capital funding. ET0041 Financial Decision against Council in current Judicial Review process. ET0032 Financial (Street Lighting) Energy charges are extremely volatile and there is a risk that they may increase substantially creating a pressure on the budgets.

Major 4 Major 4 Major 4

Working on proposed amendments to contract to improve sustainability general service provision alterations In Progress (5% complete) Working on proposed amendments to contract to improve sustainability - Invest a Safe Programme Agreements In Progress (5% complete) A report is currently being drafted providing detailed explanation analysis of risks and options to reduce some of those risks In Progress (75% complete) Likely High (Mitigating Action) Development of Waste 4 16 Action Plan Implemented (100% complete) (Action Taken) Development of Waste Action Plan (now being implemented) In Progress (30% complete) Likely High Asset Management approach approved 4 16 by members. Restructure has identified a dedicated Asset Management Team. In Progress (30% complete) Likely High Monthly monitoring and report on Judicial 4 16 Review process In Progress (25% complete) Possible Medium (MA) Local Authorities have been advised 3 High to use the services of Laser and other 12 such organisations when procuring energy. Implemented (100% complete) Provisional prices provided by Laser to assist with budget monitoring and hence highlight the likely increased costs. Likely 4 High 20

Treat

31/10/2011 Catastroph Possible ic 3 (normal) 5 05/01/2013 (normal) 31/12/2011 (normal)

High 15

Treat

31/03/2012 (normal)

Moderate 3

Likely 4

Medium High 12

Tolerate 31/10/2011 (normal) Treat Treat 30/03/2012 (normal) -

Major 4 Major 4

Likely 4

High 16

Possible Medium 3 High 12 Moderate Possible Medium 3 3 High 9

31/03/2012 (normal)

16

Risk

Current Assessment Impact Probability Rating

Control Actions

Risk Status

Target Date (Priority)

Target Assessment Impact Probability Rating

In Progress (75% complete)

ET0039 Financial Parking income falls below anticipated levels/costs exceed budget.

Major 4

Possible Medium Full review of SPA income and Treat 3 High expenditure 12 Implemented (100% complete) P&D Machine repair and removal Withdrawn (0% complete) Signs and lines investment analysis Implemented (100% complete) CEO Planned Overtime In Progress (100% complete) Fees and charges review Implemented (100% complete) Income improvement Withdrawn (50% complete) Free bays - Existing free bays to be converted to paid for parking after relevant consultation Implemented (100% complete) Introduce charging in 7 off street carparks as identified through RIO. In progress (0% complete) Reorganisation Project Implemented (100% complete) Maintain PCN activity at the required level. In Progress (0% complete) Generate parking income from permitted parking on the street. In Progress (0% complete) Issue permits and visitors' vouchers to generate income. In Progress (0% complete)

Major 4

Unlikely Medium 2 High 8

31/12/2011 (normal) 31/03/2012 (normal) 31/03/2012 (normal) 31/03/2012 (normal)

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7. Corporate Plan improvement initiatives

Corporate Priority & Strategic Objective
Better Services with Less Money Create a more customer-centric council that enables customers to efficiently achieve the desired outcomes

Top Project/ Top improvement initiative

Strategic Investment in Crematorium and Cemetery Service

Quarter 2 milestone/s

Status

Commentary

Quarter 3 milestone/s
Crematorium and Cemetery Service restructure implemented

Crematorium and Cemetery Service restructure implemented and investment plans in place by 30 September 2011

Work initiated/Partially achieved

1. Crematorium and Cemetery Service restructure awaiting evaluation from Human Resources. 2. Approval for essential work on capital spend was agreed by CRC on 27 Sept. Any further investment is to be determined following the outcome of the first stage of the DRS competitive dialogue process (which is a separate project) Interim evaluation carried out in Q2. Full evaluation to be completed in Q3. Report of evaluation to Cabinet in Q4

Sharing opportunities, sharing responsibilities Ensure that effective and efficient housing advice and assistance is provided to residents in housing need

Implementation and monitoring of Council's new Housing Allocations Policy to help those in housing need to access housing.

Prepare for evaluation to be carried out in Q3 Achieved

Carry out evaluation of Allocations Scheme.

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Successful London Suburb Ensure a planning framework is in place to protect, enhance and deliver consolidated growth in Barnet

Progress the Local Development Framework (LDF)

Submission of Core Strategy and Development Management Policies in August 2011 to Planning Inspectorate

Core Strategy submitted in August and Development Management Policies submitted to Planning Inspectorate in September. Examination in Public starts 6 December 2011. Preparations underway Achieved

Examination in Public into Core Strategy and Development Management Policies (DPDs)

Successful London Suburb Create an environment in which business and enterprise can flourish

1. Engage with local businesses 2. Develop plans to help people into employment

Business forums established in Edgware, Chipping Barnet and Golders Green

Achieved

1 Business forums established in Edgware, Chipping Barnet and Golders Green. Chipping Barnet Town Centre successful in Mayor's outer London fund (416k). Bidding for round 2 for Edgware, Cricklewood & North Finchley Town Centres underway. Setting up North Finchley Business Forum on 10 October 2011. 2. (i) Employment and training strategies for Grahame Park and Stonegrove are ongoing. Success in gaining 400,000 match funding for the Workfinder Project (200,000 from European Social Fund and 200,000 from Section 106 Employment & Training). (ii) Continuing negotiations for the development of the West Hendon Employment and Training strategy

Complete development of Employment and training strategies for West Hendon, Grahame Park and Stonegrove

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Successful London Suburb Create an environment in which business and enterprise can flourish

Develop Planning Frameworks to promote improvement and manage new development in key town centres

Complete consultation on Town Centre strategies for Finchley Church End and Edgware and planning frameworks for key sites in Chipping Barnet Town Centre

Work initiated/Partially achieved

Sharing opportunities, sharing responsibilities Support the development of the Big Society in Barnet

Pilot winter gritting scheme with schools and residents' groups that empower the community to make immediate surroundings safe during adverse weather conditions Transfer the management of all allotment and bowls sites from the council to the community by working with user groups to develop a management model

Engage with Ward Members in the chosen location to identify suitable volunteers (two roads and individuals as Community Keepers)

Work initiated/partially achieved

Sharing opportunities, sharing responsibilities Support the development of the Big Society in Barnet

No milestone for quarter 2

Work continuing on developing draft town centre strategies for Finchley Church End & Edgware and planning frameworks for key sites in Chipping Barnet Town Centre. Progress is at a lower rate than expected. Consultation on Town Centre strategies for Finchley Church End & Edgware and planning frameworks for key sites in Chipping Barnet Town Centre are now due to go out to consultation by the end of Q3 and adopted by the end of Q4 The process of identifying further schools is currently being done and will be finalised in the first part of Quarter 3. Ward Members have been contacted but as yet no further Community Keepers have been identified. Three roads and three schools have been identified and are currently taking part in the Scheme. N/A

Planning Frameworks adopted for Chipping Barnet, Edgware and Finchley Church End by December 2011

Roll out to newly identified participants

Start consultation on bowls management

N/A

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Sharing opportunities, sharing responsibilities Support the development of the Big Society in Barnet

Use the Pledgebank platform to initiate community efforts in partnership with the Council.

End of Qtr 2- Report on outcome Pledge 1 (pledge responses and outcomes). Launch Pledge 2

Work initiated/mostly achieved

Sharing opportunities, sharing responsibilities Support the development of the Big Society in Barnet

Work with residents in litter hot spot areas to develop an "Adopt a Street" collaborative working model with the council

Review pilot

Achieved

A successful London suburb Create an environment in which business and enterprise can flourish

Work with Police and neighbouring Boroughs to pilot an initiative tackling street drinking in Cricklewood. If successful roll out to other problem areas

Monitor action plan

Work initiated/mostly achieved

The group have been successful in their application for funding from the Community Spaces Grant Fund enabling them to make improvements to their local play area in Lyttelton Playing Fields. Following this further fund raising efforts have been sought both individually and through the BIFFA Award Scheme. Pledge 2 is in the process of being launched and involves residents acting as 'recycling champions' in their community using free resources provided by the Waste & Sustainability Team. Successful 'champions' will be rewarded with an Eco-Friendly goodie bag. Agreement obtained to Ravensdale as pilot. Further Comms and activity continuing through Quarter 2 and 3. Extent of pilot being jointly determined with the Residents' Association based on the extent of works and what they are prepared to do, this might also change over time. Residents' satisfaction currently awaited from Ravensdale Residents' Association The Tri Borough Cricklewood Improvement Project has put forward a bid to support initiatives to tackle anti-social behaviour. Their priorities are through concentrating on prostitution, including the carding of phone boxes, street drinking and drug dealing. Action plans for North Finchley and Golders Green have been developed and are being actioned and monitored quarterly for assessment at the end of the year. All the Action Plans look at

Report on outcome Pledge 2 (pledge responses and outcomes). Launch Pledge 3

Role out to 4 remaining areas

Monitor action plans

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A successful London Suburb Create an environment in which business and enterprise can flourish

Run a pilot to declutter street furniture in one town centre to assist its impact (funded by TFL)

No milestone for quarter two

Enviro-crime, CRMS (Customer Relationship Management), establishment and monitoring of a voluntary arrangement with off licenses regarding the sale of high strength beers and lager, establishing or monitoring the alcohol free zone through alcohol seizures and alcohol related arrests, attendance at a joint police/council meeting listening to community concerns and reporting back, improvement of compliance of street trading, monitoring of LBB enforcement and a Perception Survey at the end of the year. N/A

Nothing to be monitored (Deliver a town centre pilot March 2012)

N/A

A successful London suburb Keep traffic moving

Target resources in areas of most impact in town centres. Monitor levels of coverage of town centres by civil enforcement officers to ensure it is adequate to meet the peculiar challenges unique to specific areas

Review monitoring to establish suitability and effectiveness Work initiated/partially achieved

It is not yet clear what an appropriate level of enforcement should be, and delays in upgrading the notice processing system have hindered analysis. PayPoint is not yet in use but will go live on 17 October 2011.

Review monitoring to establish suitability and effectiveness

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