HSE require six learning hours a day for this course. If you require any assistance reaching our training centre, please telephone 020 7258 7060 for assistance after 8:30am. Morning and afternoon refreshments are available, however lunch is not provided.
HSE require six learning hours a day for this course. If you require any assistance reaching our training centre, please telephone 020 7258 7060 for assistance after 8:30am. Morning and afternoon refreshments are available, however lunch is not provided.
HSE require six learning hours a day for this course. If you require any assistance reaching our training centre, please telephone 020 7258 7060 for assistance after 8:30am. Morning and afternoon refreshments are available, however lunch is not provided.
63 York SIreeI Lohdoh W1H 1PS 1 0207 258 7014 F 020 7535 2081 www.sja.org.uk A compahy limiIed by guarahIee. RegisIered ih Ehglahd ho. 3866129 RegisIered o!!ice: SI Johh's GaIe Clerkehwell Lohdoh EC1M 4DA. RegisIered ChariIy ho. 1077265/1 A subsidiary o! Ihe Priory o! Ehglahd ahd Ihe Order o! SI Johh. VA1 ho. G8 564 5539 16 t is important to note the HSE require six learning hours a day for this course. To follow these strict guidelines, it may not be possible for latecomers to attend the course. f you require any assistance reaching our training centre, please telephone 020 7258 7060 for assistance after 8:30am. Morning and afternoon refreshments are available, however lunch is not provided. A refrigerator and microwave is provided should you wish to bring a packed lunch. For public transport information please refer to the enclosed map. Recommended clothing For convenience it is recommended that students wear casual clothing as our courses often involve practical work. Practical support Please advise us in advance if you have any special requirements. Any information you provide us with will be treated in confidence. Personal property St John Ambulance cannot be held responsible for any loss or damage to personal property while attending the course. Course materials All relevant course materials will be supplied to you at the start of the course. Duration: 3 Days Course Date(s): 25/10/2010, 26/10/2010, 27/10/2010 Course Code: FGAZD3 Course Title: First aid at work Booking Ref: 3850958 Times: 09:00 to 17:00 Location: SJA Centre 60 Gloucester Road Croydon Surrey CR0 2DA JOINING INSTRUCTIONS Course Information We look forward to welcoming you onto your St John Ambulance training course, as detailed below: Miss Sun-l Yoon 15 Bankside South Croydon CR2 7BL E-YOON0002 01 October 2010 Date Account code. 3850958 Booking reference 3 - Still not satisfied? You are invited to write to the Regional Director who will provide a full response to your complaint in 10 working days. 2 - Not satisfied with your response? Send details of your complaint to the Regional Training Manager. Details of their address or email can be obtained from the office in question. A response will be provided within 20 working days. Any comments and suggestions you have which might help us to improve our service can be sent either directly to the person with whom you have been dealing, or by emailing training@nhq.sja.org.uk. Please note that this procedure relates to complaints about the services we provide and not about any other department or section of St John Ambulance. If it is a matter outside of our control, we will do our best to advise you how to pursue it. 1 - State your complaint by fax, letter, email or by telephone. The contact details are on this letter. A response will be provided to you within 5 working days. COMPLAINTS PROCESS: f you have any queries relating to your booking, please call us on 0207 258 7014 or email sales@london.sja.org.uk and we will be happy to assist you. Thank you again for booking your training with St John Ambulance 3 stage complaint process We take all complaints about the quality of our services seriously. We will provide a speedy response and a full and fair investigation of your complaint, respecting your right to confidentiality.