San Francisco State University
 

ISYS 363 
 
Sections 1‐8 & 13‐16 
 

Fall 2008
TABLE OF CONTENTS 
 
TABLE OF CONTENTS ........................................................................................................................... 2 
ISYS 363 SYLLABUS ............................................................................................................................... 3 
GENERAL INFORMATION .................................................................................................................. 4 
OFFICE HOURS: ................................................................................................................................... 4 
COURSE DESCRIPTION: ................................................................................................................... 4 
COURSE OBJECTIVES: ...................................................................................................................... 4 
PREREQUISITES: ................................................................................................................................ 5 
REQUIRED TEXTS AND MATERIALS: ............................................................................................. 5 
ACADEMIC INTEGRETY / STUDENT CONDUCT: ......................................................................... 6 
ADDING & WITHDRAWING: ............................................................................................................... 6 
STUDENT PREPARARATION & ATTENDANCE AT LECTURES: .............................................. 7 
COURSESTREAM: ............................................................................................................................... 8 
ILEARN: .................................................................................................................................................. 8 
E-MAIL REQUIREMENTS: .................................................................................................................. 9 
INSTRUCTOR OFFICE HOURS: ..................................................................................................... 10 
COMPUTER LABS: ............................................................................................................................. 10 
GRADING: ............................................................................................................................................ 11 
EXTRA CREDIT:.................................................................................................................................... 11 
FINAL GRADES: ................................................................................................................................... 11 
CLASS PARTICIPATION: .................................................................................................................. 12 
Feedback: ........................................................................................................................................... 12 
Weekly On‐Line Videos: ..................................................................................................................... 12 
Forums / Online Discourse: ................................................................................................................ 12 
DISCUSSION FORUMS – GRADING RUBRICS:.......................................................................... 13 
MYITLAB ASSIGNMENTS: ................................................................................................................ 14 
MYITLAB Technical Support: .............................................................................................................. 14 
INDIVIDUAL ACCESS AND EXCEL ASSIGNMENTS: ................................................................. 15 
GROUP PROJECT: ............................................................................................................................ 16 
QUIZZES:.............................................................................................................................................. 17 
FINAL: ................................................................................................................................................... 18 
TESTING GUIDELINES: .................................................................................................................... 19 
MICROSOFT E-ACADEMY: .............................................................................................................. 20 
ISYS 363 OUTLINE ................................................................................................................................ 21 
COURSE OUTLINE ................................................................................................................................... 22 
ISYS 363 APPENDIX ............................................................................................................................. 25 
COLLEGE OF BUSINESS REGULATIONS: .................................................................................. 26 
DISABILITY PROGRAMS & RESOURCE CENTER: .................................................................... 27 
DIVISION OF INFORMATION TECHNOLOGY – COMPUTER TRAINING: ............................. 27 
DIVISION OF INFORMATION TECHNOLOGY – HELP DESK: .................................................. 27 
SOFTWARE FOR STUDENTS: ........................................................................................................ 28 
INDEX ....................................................................................................................................................... 29 
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ISYS 363 SYLLABUS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

FALL 2008 SEMESTER

SECTIONS 1-8 & 13-16

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ISYS 363: SECTIONS 1-8 & 13-16 FALL 2008
GENERAL INFORMATION

INSTRUCTOR: Don Danner

OFFICE: 206B Business
PHONE: 338-2968
E-MAIL: danner@sfsu.edu
WEB SITE: http://online.sfsu.edu/~danner/
Information Systems Website: http://is.sfsu.edu/

OFFICE HOURS:
¾ Monday: 2:00PM – 3:00PM
¾ Tuesday: 11:00AM – 12:00PM
¾ Thursday: 11:00AM – 12:00PM
¾ Thursday: 5:30PM -6:30PM

COURSE DESCRIPTION:

A comprehensive study of the use of information systems for management decision

making; an examination of traditional information systems development from the end-
user's perspective; the use of applications software to develop individual applications that
solve business problems.

COURSE OBJECTIVES:   

Upon completion of this course the student should be able to:

1. Understand and apply the use of fundamental computer problem solving techniques
and the formulation of effective solution strategies.
2. Understand the types of decisions that can be supported by computer-based MIS
applications.
3. Describe the computer-based applications in the major functional areas of business
including accounting, finance, marketing and production.
4. Perform the requirements analysis for an MIS application.
5. Develop microcomputer applications to solve business problems.
6. Use new application development software tools in areas such as spreadsheets,
data management systems, graphics, artificial intelligence and expert systems,
communications, modeling, etc.
7. Work and communicate with data processing professionals in the development of
information systems.

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PREREQUISITES: 

ACCT 100, DS 212, AND ISYS 263 or their equivalents. Concurrent registration in these
courses is not permitted.
If you are attempting to add the class (and are not on the official wait list) you will need to
provide a copy of your DARS report if any prerequisite courses were NOT taken at SFSU
and / or a copy of your SFSU unofficial transcript for any courses that were taken at SFSU.
Until proper documentation is provided, the instructor will be unable to provide an “add
permit” to you.

REQUIRED TEXTS AND MATERIALS: 

The textbook package is available from the SFSU Bookstore under the name of Don
Danner, ISYS 363.
Other handouts, on-line videos and reference material will be distributed via iLearn.
¾ Management Information Systems, 10th Edition by Laudon & Laudon (Required)
Companion website: http://wps.prenhall.com/bp_laudon_mis_10/ 
¾ Enterprise Systems for Management, by Motiwalla & Thompson (Required)
¾ Exploring MS Office Excel 2007 by Grauer, Custom Edition for ISYS 363 at
SFSU (Required)
Companion website: http://wps.prenhall.com/bp_exploring_2007_1/
¾ Exploring MS Access 2007 by Grauer (Required)
Companion website: http://wps.prenhall.com/bp_exploring_2007_1/
¾ MYITLAB (Required)
Website: http://www.myitlab.com/index.asp
Each student must purchase their own individual copy of MYITLAB; you may not re-use
a friend’s copy from a previous semester, should not purchase a used copy or plan on
sharing a copy with a another student.

The MYITLAB program does not run on Macintosh computers and requires an Internet
connection & Internet Explorer for home use.

¾ Students are required to have a SFSU E-Mail account for this course

A limited number of copies of the textbooks are on reserve in the Reserve Book Room
under “ISYS 363”. For the fall 2008 semester, the Reserve Book Room is scheduled to be
located in the HSS Building during the renovation of the J. Paul Leonard Library.

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ACADEMIC INTEGRETY / STUDENT CONDUCT: 

Academic integrity is the pursuit of scholarly activity free from fraud or deception and is an
educational objective. Academic dishonesty includes, but is not limited to: cheating,
plagiarizing, fabricating information or citations, facilitating acts of academic dishonesty by
others, having unauthorized possession of examinations, submitting work of another
person, providing your work to another student, submitting work previously used without
informing the instructor or tampering with the academic work of other students.
“Any student, who displays inappropriate conduct, including cheating and plagiarism, may
be subject to disciplinary action as provided in Title 5, California Code of Regulations. Any
student may be expelled, suspended, placed on probation, or given a lesser sanction for
discipline problems. The Student Discipline Officer, housed in the Dean of Students Office,
is responsible for administering the Student Disciplinary Procedures for the California State
University and should be contacted for further information.“1
If the instructor or graduate assistant determines that you have violated the student code
of conduct, all parties involved will be referred to the SFSU Student Discipline Office for
resolution and will receive a “0” for that particular assignment. There will be no exceptions
to this policy.

ADDING & WITHDRAWING:

Students must enroll in classes during the first four weeks of the semester (by September
23rd, 2008). You will not be permitted to add the course later even if you have attended all
classes, have taken all exams and otherwise completed all course requirements.
If you wish to add the class, please see the instructor during his office hours or the
computer labs for the section that you wish to add. An add permit number will be e-mailed
to your SFSU e-mail account after you furnish proof that you have completed the course
prerequisites.
University policy is that withdrawals are permitted only for serious and compelling reasons.
In addition, the College of Business policy prohibits students from withdrawing from the
same course more than once for any reason.
It is the responsibility of the student to change to the Credit / No Credit option by the
correct date (by October 21st, 2008) or to withdraw without penalty from the course within
the first four weeks of the semester (by September 23rd, 2008).
Do not depend on the instructor to do it for you.

                                                            
1
 SFSU Student Code of Conduct: http://www.sfsu.edu/~bulletin/current/supp-reg.htm 
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STUDENT PREPARARATION & ATTENDANCE AT LECTURES: 

PLEASE NOTE: THIS IS NOT CONSIDERED TO BE AN ON-LINE CLASS

Attendance is required for the initial computer lab (either the second or third week of the
semester), initial lecture and for any tests scheduled during the course of the semester. If
you fail to attend the initial class or computer lab, you will be dropped from the course.
You are expected to make a reasonable attempt to attend the remaining lectures and
computer labs during the course of the semester. If a student misses a computer lab or
lecture, it is the responsibility of the individual to find out the material covered from your
fellow students, self study or by reviewing the material online. The instructor / graduate
assistant(s) will not cover the material a second time if you elect to not take advantage of
the educational opportunities that have been provided.
Although attendance for lectures and computer labs is optional, most students will find it
beneficial to attend both. You are highly encouraged to attend as many of them as
possible since your presence will greatly increase your chances of successfully completing
the course.
Students will be responsible for having read appropriate text material, for having
completed any additional reading / video assignments prior to class and for being prepared
to discuss the material. Each week, expect to spend an average of 2 hours on homework /
reading for every class hour (estimated at about 6 hours per week).
Students are responsible for any material assigned in the textbooks, discussed in lecture,
covered in computer lab or referenced / distributed via iLearn. Teaching methods will
include class discussion, lectures, computer exercises, on-line discussions and case
studies.
The instructor’s PowerPoint presentations will be available prior to lecture via iLearn but
are subject to revision.

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COURSESTREAM:

You may view the lectures on-line via CourseStream: http://coursestream.sfsu.edu . 

 
Lectures for the class are broadcast live over the Internet during the lectures on Tuesday
and Thursdays. They are also archived for viewing at a later time with audio podcasts
available.
To view the lectures, you will need a high speed Internet connection with either Internet
Explorer or Firefox installed on your computer.
SFSU’s Division of Academic Technologies is responsible for the taping and distribution of
the lectures and there are occasional technical difficulties. There is no guarantee that all
lectures during the course of the semester will be available on-line.

ILEARN:

iLearn is the “learning management system” that is used for the course. It is an important
component of the class and you should frequently log in and check for updates and any
changes to the course schedule.
iLearn log in for students is: http://ilearn.sfsu.edu/
It is highly suggested that you put a picture of yourself into iLearn. It will assist the faculty
member, graduate assistant(s) and your group members in knowing who you are.
Assignments: Your assignments will be distributed and collected using iLearn.
Calendar: The calendar in iLearn will provide you with the due dates and times of
assignments and tests.
Course Materials: iLearn will be used to distribute the syllabus, additional course
materials, directions, assignments and the instructor’s PowerPoint presentations. Links to
on-line videos and outside resources will be provided. You will need to have Adobe
Acrobat Reader installed on your computer to view most documents.
Forums: There are four discussion forums conducted in iLearn. You will use the “Group
Project Forum in iLearn to determine and communicate with the members of your group
during the semester. The “News” forum in iLearn will be used for communication and
general information / updates to the course.
Grades: Your grades and general feedback will be posted into iLearn for your review as
soon as possible (within 2 weeks).
Please note that at this time, iLearn can only provide a general idea of how you are doing
in class but will not accurately calculate your final grade or total points in the class.

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E-MAIL REQUIREMENTS:  

Any E-Mail sent to the instructor or graduate assistant(s) must include your real name
(both first and last), ISYS 363 with your correct section number and contain a relevant
subject. If it does not; will not read, will be deleted and will not be answered.
E-Mail / iLearn are the preferred methods of communication. Students are responsible for
frequently checking their San Francisco State University e-mail account & iLearn for any
course information or scheduling changes.
You are required to have a SFSU e-mail account. You may elect to forward your e-mail to
any e-mail provider of your choice but it is the responsibility of the individual student to
make any necessary changes to their SFSU account and / or outside e-mail account to
ensure that they receive any e-mail messages that are sent.
It is not the responsibility of the instructor / graduate assistant(s) to re-send any information
that you do not receive. In addition, it is not the responsibility of the instructor or teaching
assistant(s) to provide technical support in resolving any e-mail problems that a student is
experiencing.
For any problems with your SFSU e-mail account or for instructions on how to forward e-
mail from your SFSU account to another account; the Division of Information Technology
Help Desk is located in 110 Administration Building (Phone: 415-338-1420) and their web
site is: http://www.sfsu.edu/~helpdesk/email/emailcentral.html 
For any connectivity or e-mail issues with a non-SFSU ISP (Internet Service Provider)
contact your provider directly.
E-mail is not the appropriate method for asking questions concerning assignment grades,
requesting assistance with individual assignments or the group project. You should plan
on attending the computer labs or seeing the instructor / graduate assistant(s) during office
hours and / or computer labs for answers to these types of questions.
Before sending an e-mail message, please check your e-mail, watch the online lecture(s)
or check with your fellow students to see if the matter was already covered. Please do not
get offended if you get an e-mail response stating that your question was already
answered and referring you to the prior communication.
Please be courteous and considerate of others in communicating via e-mail and forums.

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INSTRUCTOR OFFICE HOURS: 

If you have general questions concerning the course that have not already been covered
via e-mail, during lectures or in the computer labs; students should see the instructor
during his stated office hours or via e-mail.
Please do not ask questions immediately after lectures. Although it may be a convenient
time for you, it is not is not the appropriate time or place and it will not be possible to for
the instructor to answer questions at this time.
For questions about the general course, quiz grades or MYITLAB assignments please
contact the instructor directly.
For any questions concerning your grades on individual homework assignments, forums or
assistance with individual assignments please contact the graduate assistant(s) during
computer labs.
General questions can be e-mailed to the graduate assistants but most questions should
be asked during computer labs.
Requests for assistance with assignments and questions about grades should not be done
via e-mail.

COMPUTER LABS: 

Computer labs will be utilized to review and answer questions concerning material that has
been previously assigned. Computer labs will be also be used to demonstrate concepts,
review assignments / case problems, answer questions and provide general guidance in
solving problems with assignments.
Due to the amount and difficulty of material covered during the course; students are
expected to work independently in learning basic Access database concepts and Excel
problem solving skills.
Any “Open Computer Labs” periods scheduled during the semester are for assisting
students with specific problems in completing their individual Excel / Access assignments,
providing general assistance with group projects and answering specific questions.
These labs are not for reviewing material that has already been assigned or covered in the
actual computer labs. You will need to bring your files to the lab for assistance.

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GRADING: 

¾ iLearn Discussion Forums 10.00%

¾ MYITLAB Assignments 10.00%
¾ Individual Excel / Access Projects 12.50%
¾ Final Group Project 17.50%
¾ Quizzes 30.00%
¾ Final Exam 20.00%

Grades for individual assignments, forums, MTITLAB assignments and tests will be posted
in iLearn. Please allow at least two weeks for grading & posting of assignment grades.
Please note that at this time, iLearn can only provide a general idea of how you are doing
in class but will not accurately calculate your final grade or total points in the class.

EXTRA CREDIT: 

There will be no extra credit assignments given during the semester. You are expected to
complete the course assignments / prepare for tests in a timely and efficient manner during
the semester.

FINAL GRADES: 

Incompletes are not given except in extremely unusual situations since you are expected
to complete the course. Proper documentation will be required.
If you do not finish the class by the end of the semester you will receive a grade of “WU”
(unofficial withdraw) which counts as an “F” towards your GPA.
The following is the scale utilized to determine your final grades.

A A- B+ B B- C+ C C- D+ D D- F
>= 93 >= 90 >= 87 >= 83 >= 80 >= 77 >= 73 >= 70 >= 67 >= 63 >= 60 <60

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CLASS PARTICIPATION: 

Active class participation and attendance is highly encouraged. Examples would be

asking or answering questions, providing interesting outside resources, active participation
in discussion groups, offering relevant comments and/or making suggestions to improve
the course.

Feedback: 

Education is not a “one size fits all” model. This course has been structured to meet
a wide range of students and to provide flexibility for their educational / personal
needs. During the course of the semester, you may be asked to provide feedback
on the course, its structure and the variety of delivery methods. These surveys are
confidential and you are highly encouraged to participate since your input will be
utilized to make changes in the class in the future.

Weekly On‐Line Videos: 

There are weekly videos assigned during the course of the semester. Students are
expected to watch them on a weekly basis then be prepared to comment and ask
questions on the general topics. You will need to have Windows Media Player or
Real Player installed to watch them. These software programs are available as free
downloads.

Forums / Online Discourse:  

This course is considered to be a hybrid learning assisted course with portions of it

conducted online. Course materials, syllabus, individual assignments, group project
requirements, practice tests and the course outline will be available in iLearn and /
or MYITLAB. Any changes in the initial course schedule will be made in iLearn so
you will be expected to check the calendar in iLearn frequently.

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DISCUSSION FORUMS – GRADING RUBRICS: 

Each student must participate in the online portion of this course by effectively using the
various discussion forums in iLearn. There will be four critical thinking discussion topics
posted. Each forum will be available for two weeks; late postings to the forums will not
count towards your grade for that particular assignment. You will have until 11:00PM on
Friday of the week due to post your discussion.
Students are responsible for reading the assigned articles / topics, investigating these
general topics on your own, providing references to your sources, participating in the
discourse and responding critically to the discussions.
You will be graded on the forums according to the following rubrics / criteria:

Outside Use of
Concepts Focus Specificity Thought
Support Language
Grade
20% 20% 10% 10%
20% 20%
Thoroughly Comments Majority of Comments are Comments Writing is well-
addresses make vividly comments well-supported are articulate organized,
topic and clear include by outside and show a unified, and
90-100
demonstrates references to specific details sources high level of error-free
complete topics thought
understanding
Thoroughly Comments Many Comments are Comments Writing is mostly
addresses make comments mostly well- show above organized and
topic and perceivable include supported by average unified, with few
80-90
demonstrates reference to specific details outside sources thought errors
an topics
understanding
Thoroughly Comments Some Comments are Comments Writing is
address topic make some comments somewhat well- show some somewhat
and somewhat reference to include supported thought organized and
70-80
demonstrates topics specific details unified, with
an some errors
understanding
Addresses Comments Few Comments are Comments Writing is poorly
topic and make little comments not very well- show little organized and
somewhat reference to include supported thought unified, with
60-70
demonstrates topics specific details many errors
an
understanding
Does not Comments No comments Comments are Comments Writing is not
address topic make no include not supported show no organized or
Below
and does not reference to specific details thought unified; errors
60
demonstrate topics impair
understanding communication

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MYITLAB ASSIGNMENTS: 

Each student will be expected to purchase their own individual copy of MYITLAB for this
course. You may not use another student’s software from a prior semester, share a copy
with another student and should not purchase a used copy.
The instructor will add the individual students into MYITLAB from the class lists after the
third week of the semester. You will not be able to utilize the program until the instructor
completes the registration process.
The MYITLAB program does not run on Macintosh computers and requires a high-speed
Internet connection & Internet Explorer for home use.
The MYITLAB program is currently installed in the College of Business Computing Lab and
the Library’s “InfoCommons” area for your convenience.
There will be eight on-line assignments given in MYITLAB. MYITLAB assignments must
be completed by 11:00PM on Friday of the week due.
Late MYITLAB assignments will not be accepted or graded.
It is the responsibility of the individual student to ensure that their MYITLAB assignments
are completed and the results uploaded in a timely manner. It is not the duty of the
instructor or the graduate assistant.
Although the instructor & graduate assistant(s) will attempt to assist you with minor
technical problems with MYITLAB, you are expected to contact Prentice Hall technical
support directly for resolution of any technical issues concerning your personal computer.
General directions on using MYITLAB at SFSU, making Internet Explorer your default
browser and setting up your firewall at home to use the program are available in iLearn
under “Course Documents” and on the Prentice Hall website.

MYITLAB Technical Support:  

Website: http://www.myitlab.com/support_student.asp
 

Product Support
   Toll Free (800) 677-6337
Phone Support is available:
Monday through Friday, 8AM to 8PM EST*
Sunday, 5PM to 11:59 PM EST
Chat Support is available:
Monday through Thursday, 8AM to 11PM EST*
Friday, 8AM to 8PM EST*
Sunday, 5PM to 11:59 PM EST 
  
 

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INDIVIDUAL ACCESS AND EXCEL ASSIGNMENTS: 

The individual student must do all work on these particular projects; any evidence of group
work will result in failing grades for all involved and they will be referred to the SFSU
Student Discipline Office for resolution without exception.
The assignments will focus on the student learning basic concepts / abilities then applying
this knowledge and critical thinking skills to arrive at solutions to sample business
problems.
There will be two individual Excel projects and one individual Access during the course of
the semester. Each assignment will count equally towards your individual assignment
grade.
These assignments will be turned in using iLearn. Assignments must be correctly
uploaded and submitted by 11:00PM on Friday of the week assigned. If an assignment is
not properly uploaded it will be considered to be a late assignment and the appropriate
deductions from the final grade will be made.
Late assignments will lose 20% of their final grade if turned in within 72 hours of the date /
time due. After that time, no assignments will be accepted for any reason. If you turn in a
late assignment it is your responsibility to inform the graduate assistant(s) via e-mail that
you have turned it in.
It is the responsibility of the individual student to ensure that their assignments are
completed and the results uploaded into iLearn in a timely manner. It is not the duty of the
instructor or the graduate assistant(s).
Assignments may not be hand written and will not be accepted via hard copy, fax, floppy
disk, USB drive, CD, DVD or E-mail.
Please allow up to two weeks after the due date for the completion of the grading of the
assignments.

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GROUP PROJECT:  

The group project will consist of the development of an application using Microsoft Access
2007, Visio 2007, Project 2007, Expressions Web and other software development tools.
Project details and grading requirements will be discussed during class during the week of
October 6th, 2008. Project details will also be available for your review in iLearn during that
week.
Each student is required to fill out a “Group Project Form”, read it, sign it and return it to
the instructor before they will be assigned to a particular group. Individual students will be
assigned into groups by the instructor. Members must be in the same section.
The deadline for turning in this form is September 25th, 2008 at 2:00PM.

During the course of the semester, each group will be required to have a meeting with the
instructor to discuss their progress on the group project. This meeting will be made by
prior appointment with the instructor; who will provide feedback and answer questions at
this time. All members of the group will be required to attend this meeting which will
contribute towards the student’s final grade.
The Group Project is 17.50% of your final grade. If you fail to reasonably participate in the
group project, your grade will reduced at the discretion of the instructor.
¾ No participation – 100% loss of grade
¾ Extremely limited participation – 75% loss of grade
¾ Limited participation – 25% to 50% loss of grade
Group Meeting: During the mandatory meeting with each group, members may suggest
“removing” members for non-participation. Consultation with the instructor is required.
If you are “removed” from a group for non-participation, you will be expected to apply to
other groups within your section or lose your entire grade for the group project. You may not
complete the project individually since it is a group project.

Group Project Grading Rubrics:   

Group Project Form (On Time) 5.00%

Part One: Project Proposal & Planning 5.00%
Part Two: Feasibility Study 5.00%
Part Three: Design 5.00%
Part Four: Design 5.00%
Group Meeting: 5.00%
Final Report: 25.00%
Database Application 35.00%
Web Components 10.00%
Total 100.00%

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QUIZZES: 

There will be a total of five quizzes given during the semester.

The lowest grade out of the five will not be counted towards the student’s final quiz grade,
with missed tests counting as a “0”. Each quiz will take approximately 45 minutes, and
are not cumulative. Quizzes are closed book & note.
Since the lowest quiz score is dropped, there are no make-up exams given for any reason.
Two quizzes will be given during your regularly scheduled computer lab utilizing MYITLAB
and will focus on Excel and Access.
Three quizzes will be given during lecture periods and will focus on topics covered in the
Laudon & Laudon / Motiwalla texts. Each section will be assigned a specific date and time
to take the quiz. Please check iLearn for the test dates for your section.
Typically, 20% of each quiz will focus on material covered solely in the textbooks,
presented in the on-line videos, topics covered in lectures, discussed in the forums and / or
contained in any additional documentation provided during the course of the semester.
You will need to bring a “Scantron” form, pencil and proper ID with photo to the quizzes
given during lecture.2
If you are more than 10 minutes late, you will not be permitted to take the exam. Rational:
It is rude and disruptive to your fellow students to have someone climbing over top of them
while they are taking a test.
You must take the quizzes on the assigned date and at the scheduled time with your
section. If you take a quiz with another section, you will receive a “0” for it.
If you have a scheduling conflict it is your responsibility to make arrangements with the
other faculty member or your employer.
Any student caught cheating during an exam will receive a “0” for it which will count
towards their overall quiz grade and the student will be referred to the SFSU Student
Discipline Office for resolution.3

                                                            
2
 Scantron Form 882-E; which is available from the SFSU Bookstore. 
3
 See Testing Guidelines – Page 19
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FINAL:  

For Sections 1-8, the final will be given on Tuesday December 16th, 2008 from 10:45 AM
until 1:15PM. You are expected to arrive no later than 11:00 AM or you will not be
permitted to take the exam.4
For Sections 13-16, the final will be given on Monday December 15th, 2008 from 3:35 PM
until 6:05PM during your final class period. You are expected to arrive no later than 3:50
PM or you will not be permitted to take the exam.
The final exam is comprehensive and will cover the course content of the entire semester
but will focus on the topics covered in the Laudon & Laudon and Motiwalla texts. (It will
not cover the material covered in the Excel / Access books.)
Questions may consist of multiple choice questions, essays, True/False and / or fill in the
blank.
Please plan to take the exam at your scheduled time and place; makeup finals are not
given except in cases of prior documented emergency. Early finals are simply not given
so please schedule any travel plans accordingly.
You will need to bring a “Scantron”5 form, pencil and SFSU ID / official government ID to
the final to take the exam.

                                                            
4
 Room assignments for sections 1-8 will be provided two weeks before the final exam. Sections 13-16
will take the final in HSS 130.
 
5
 Scantron Form 882-E; which is available from the SFSU Bookstore.
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TESTING GUIDELINES: 

The final exam and all quizzes are closed book and considered to be individual work, any
evidence of cheating will result in failing grades for all parties involved. All individuals
involved will be referred to the SFSU Student Discipline Office for final resolution.
Please plan to take all exams & quizzes at your scheduled time; early or makeup exams
are not given. If you miss the final, you will be asked to provide official documentation to
support any request for a makeup test. Any make-up finals will be scheduled at a time and
location that is convenient for the instructor.
Students will be required to present their SFSU student ID or an official government
identification with a photograph to take the five quizzes and final.
During exams, do not talk, use cell phones, laptops, electronic devices or utilize other
computer programs. Any use of these devices or applications during a test will result in
the student receiving a “0” for that particular test and referral to the SFSU student
discipline office.
Take off any hats or baseball caps during tests.
Quietly leave the room / computer lab after completing the exam. Do not stop and talk to
your fellow students or faculty member.
Refrain from asking questions during tests since the instructor and / or graduate
assistant(s) will not be able to answer your questions.
Students that elect to take another course that overlaps with either their lecture or lab
times will be expected to make arrangements with the other instructor to accommodate
any scheduling issues that arise.

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MICROSOFT E-ACADEMY: 

Microsoft has donated an academic alliance subscription to the College of Business at San
Francisco State University.
The following software is available free of charge to ISYS 363 students enrolled in the
courses that I teach.
¾ MS Access 2007
¾ MS Expression Web
¾ MS Expression Studio
¾ MS One Note 2007
¾ MS Project 2007
¾ MS Visio 2007
¾ MS Windows XP & Vista

Information on how to sign into the website and download the software will be provided to you
after the third week of the semester. The information will be sent to your SFSU e-mail
account.
There is no technical support provided!
You have two attempts to download each software application.
If you are unable to download and install the software on your own, you can:
1. Ask a friend that is more technically inclined
2. Contact the Division of Information Technology Help Desk
3. Pay for support with an outside provider
4. Use the software in the College of Business Computing Lab
To find your password, you can go to the San Francisco State Microsoft E-Academy
website and have it sent to you. Your user ID is your SFSU e-mail account.
https://msdn08.e-academy.com/elms/Security/Login.aspx?campus=sfsu_business

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ISYS 363 OUTLINE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
FALL 2008 SEMESTER 

SECTIONS 1‐8 & 13‐16 
 
 

 
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 COURSE OUTLINE  

Please Note: The following course outline is subject to revision during the course of the semester.

Date Topic Assigned Readings / Tests Assignments

Video(s)
Week of

August 25 Course Introduction

No Lecture – August 28th

September 1 Information Systems in Global Business Laudon: Ch. 1 Self-Assessment of Excel Skills
Global E-Business Laudon: Ch. 2

LAB: Excel Review

Video:

September 8 Information Systems, Organizations & Strategy Laudon: Ch. 3

Ethical & Social Issues in Information Systems Laudon: Ch. 4

LAB: MyITLab & Grauer Excel Ch: 4 Grauer Excel: Ch. 4: Large Worksheets
& Tables

Video: BSA – Software Piracy

September 15 IT Infrastructure and Emerging Technologies Laudon: Ch. 5 myitlab #1 Due

Telecommunications & Internet Laudon: Ch. 7

LAB: Grauer Excel: Ch: 5 Grauer Excel: Ch: 5: Pivot Tables

Video:

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September 22 Databases & Information Management Laudon: Ch. 6 Group Project Form Due
Microsoft – Guest Speaker Forum 1 Due
Grauer Excel: Ch: 6 & 7: Data Tables myitlab #2 Due
LAB: Grauer Excel: Ch: 6 & 7 & Data Consolidation

September 29 Quiz One – During Lecture Quiz One – During Lecture Quiz One myitlab #3 Due

LAB: Grauer Excel: Ch. 8 Grauer Excel: Ch. 8: What If Analysis

October 6 Development Life Cycle Motiwalla: Ch. 4 myitlab #4 Due

Building Systems Laudon: Ch. 13 Individual Excel Project 1 Due
Project Management Laudon: Ch. 14

LAB: Open Computer Labs

Video:

October 13 Enterprise Applications Laudon: Ch. 9 Group Project: Part 1 Due

Introduction to Enterprise Systems Motiwalla: Ch. 1
Systems Integration Motiwalla: Ch. 2
Quiz Two
LAB: Excel Quiz During Lab LAB: Excel Quiz During Lab

Video:

October 20 Supply Chain Management Motiwalla: Ch. 11 Forum 2 Due

Customer Relation Management Motiwalla: Ch. 12 myitlab #5 Due
E-Commerce Laudon: Ch. 10

LAB: Grauer Access: Ch. 1 Grauer Access: Ch. 1: Introduction to

Access
Video:

October 27 Securing Information Systems Laudon: Ch. 8 Group Project: Part 2 Due
Global Ethics & Security Management Motiwalla: Ch. 10 myitlab #6 Due

LAB: Grauer Access: Ch. 2 Grauer Access: Ch. 2: Relational

Databases
Video:

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November 3 Quiz Three – During Lecture Quiz Three – During Lecture Quiz Three Group Meetings
myitlab #7 Due
LAB: Grauer Access: Ch. 3 Grauer Access: Ch. 3: Queries Forum 3 Due

November 10 Implementation Strategies Motiwalla: Ch. 5 Group Meetings

Software and Vender Selection Motiwalla: Ch. 6 Group Project: Part 3 Due
myitlab #8 Due
November 11th – Veteran’s Day – No Class

LAB: Grauer Access: Ch. 4 Grauer Access: Ch. 4: Calculations &

Reports
Video:

November 17 Managing Knowledge Laudon: Ch. 11 Individual Access Project Due

Decision Making Laudon: Ch. 12

LAB: Access Quiz During Lab LAB: Access Quiz During Lab Quiz Four

Video:

November 24 Fall Break – No Classes Fall Break – No Classes Fall Break – No Classes

December 1 Managing Global Systems Laudon: Ch. 15 Group Project: Part 4 Due
Organizational Change Motiwalla: Ch. 9 Forum 4 Due
Individual Excel Project 2 Due
LAB: Open Computer Labs

Video:

December 8 Quiz Five – During Lecture Quiz Five Group Project Due

December 15 Final Exam: Sections 1-8: Final Exam

Tuesday 10:15 AM – 1:15 PM

Final Exam: Sections 13-16:

Monday 3:35 PM – 6:05 PM

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ISYS 363 APPENDIX
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

FALL 2008 SEMESTER

SECTIONS 1-8 & 13-16

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COLLEGE OF BUSINESS REGULATIONS: 

• You must enroll in classes by the fourth week of the semester (September 23rd,
2008). You will not be permitted to add later even if you have attended all classes,
taken all exams, and otherwise completed all course requirements. No exceptions
will be made.
• Core business courses can be taken only three (3) times. Each time you receive a
letter grade, or a W, WU, I, CR, NC, AU, or RD, it counts towards your total of three
attempts.
o This means you must be sure to drop classes yourself. Do not count on the
instructor to drop you even if he or she tells you that you cannot take the
class.
o Any student with two or more attempts before fall 2005 will be given just one
more attempt.
• The Core business courses covered in this regulation are: ECON101 / ACCT100 /
ACCT101 / DS 212 / IBUS330 / FIN350 / BUS360 / ISYS363 / MGMT405 / MGMT
407 / DS412 / MKTG431/ BUS682 / BUS690
• You may withdraw from a business course only once (1). The next time you
register for the class, you must complete it.
• If a core business course is used as a prerequisite for another core course, you
must earn a grade of at least C- or better in order to take the next core course. This
means you must earn a C- or better in all core courses except MGMT407 and
BUS682. If you are not an international business major, then IBUS330 is also
excluded from the C- rule.
• If you received a grade of D+, D, or D- in any core course before fall 2005, you will
be given an exception to this rule.
• All communication regarding student policies, schedule changes, and so on will be
emailed to your SFSU account. It is your responsibility to check it regularly and/or
forward email from this account to your preferred email address.
These changes have been made by the faculty in order to ensure classes are available for
qualified students, which will help hard-working students graduate more quickly.

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DISABILITY PROGRAMS & RESOURCE CENTER:

Students with disabilities who need reasonable accommodations are encouraged to

contact the instructor. The Disability Programs and Resource Center (SSB 110) is
available to facilitate the reasonable accommodation process.
Requests for testing accommodations must be presented to the instructor two weeks prior
to any quiz, test or homework deadline.

DIVISION OF INFORMATION TECHNOLOGY – COMPUTER TRAINING: 

Computer training classes are offered free of charge to SFSU students by the Department
of Information Technology. Please visit their Web site for the schedule of classes.
http://www.sfsu.edu/~doit/train.htm

DIVISION OF INFORMATION TECHNOLOGY – HELP DESK:

The Division of Information Technology has a student Help Desk to assist you with
computer related problems. They are located in Administration 110 and their phone
number is 415-338-1420.

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SOFTWARE FOR STUDENTS:

Microsoft currently has a promotion for Microsoft Office 2007 Ultimate. You can purchase
the entire package for $59.95.

http://www.microsoft.com/student/discounts/theultimatesteal-us/default.aspx

Antivirus software is offered free of charge to SFSU students by the Department of

Information Technology. Please visit their Web site for more information.
http://www.sfsu.edu/~doit/sw.htm
Select Microsoft Office / Adobe products are available to SFSU students at a greatly
reduced price through the SFSU Bookstore. Please visit their Web site for more
information.
http://sfsubookstore.com/catalog/

Adobe Acrobat Reader software is required to view the course syllabus, course outline,
course documents and project assignments. It may be downloaded free of charge from
the Adobe Web site.
http://www.adobe.com
Either Real Player or Windows Media Player is required to view the on-line videos. They
are available as free downloads.

http://www.real.com and / or http://www.microsoft.com

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INDEX
ACADEMIC INTEGRETY, 6 
ADDING & WITHDRAWING, 6 
Adobe Acrobat Reader, 8, 28 
Antivirus, 28 
ATTENDANCE, 7 
CLASS PARTICIPATION, 12 
COMPUTER LABS, 10 
COURSE DESCRIPTION, 4 
COURSE OBJECTIVES, 4 
COURSE OUTLINE, 22 
Coursestream, 8 
Credit / No Credit, 6 
DISABILITY PROGRAMS & RESOURCE CENTER, 27 
DISCUSSION FORUMS, 13 
DIVISION OF INFORMATION TECHNOLOGY, 27 
E-MAIL, 4, 9 
EXTRA CREDIT, 11 
FINAL, 18 
FINAL GRADES, 11 
GENERAL INFORMATION, 4 
GRADING, 11 
GROUP PROJECT, 16 
iLearn, 8 
Incompletes, 11 
INDIVIDUAL ACCESS AND EXCEL ASSIGNMENTS, 15 
Information Systems, 4 
make-up exams, 17 
MICROSOFT E-ACADEMY, 20 
Microsoft Office, 28 
MYITLAB, 5, 14 
MYITLAB Technical Support, 14 
OFFICE HOURS, 10 
PREREQUISITES, 5 
QUIZZES, 17 
Real Player, 12, 28 
REQUIRED TEXTS, 5 
Student Discipline Office, 6, 15, 17 
TESTING GUIDELINES, 19 
Web Site, 4 
Windows Media Player, 12, 28 

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