Christopher Lauridsen 193 Keiffer Court | Telford, Pennsylvania 18969 | T: 610.308.0863 | Email: cl1d3 ae6a@westpost.

net Retail Industry Management Professional Merchandising Strategy | Revenue Growth | Customer Service Highly motivated and experienced management professional with 11 years of expert ise in managing all aspects of high-volume retail sales in a dynamic, fast paced , and highly competitive environment. Comprehensive understanding of the skills needed to effectively direct sales strategy to drive growth and ensure complete customer satisfaction. Skilled in the ability to develop and administer product and customer service training programs that deliver a well-informed and proficie nt team of professionals, empowered to drive revenue growth that exceeds all cor porate expectations. A demonstrated record of achievement marked by consistent y ear-over-year sales increases. Regarded for the ability to deliver outstanding r esults with the highest degree of service and professionalism. Professional Experience JETRO/RESTAURANT DEPOT, Manayunk, Pennsylvania (2009-Present) Floor Manager Instrumental in ensuring the efficiency and productivity of operations at the Ma nayunk location of the nation(tm)s leading wholesale cash and carry, serving gro cery retailers and foodservice operators. Exercised supervisory authority over a team of 15 professionals, ensuring the provision of unsurpassed levels of custo mer service and the fulfillment of a diverse array of administrative responsibil ities, including price changes, markdowns, and product rotation. Recognized by e xecutive management with awards for a demonstrated record of achievement marked by measurable increases in revenue and the dramatic reduction of accidents by fo stering a culture of safety. ALDI INC., Center Valley, Pennsylvania (2008-2009) Manager in Training Fulfilled a critical role directing all operational aspects of the Center Valley location of this leader in the international grocery retailing industry. Levera ged superior organizational skill and analytical expertise to balance inventory orders with seasonal demand, making detailed adjustments based on dynamic change s. Exercised responsibility for all petty cash amounts, as well as the daily ban k deposit. Collaborated with the Store Manager to schedule labor to meet demand while remaining well within budget constraints. Ensured that all customer needs were met in a professional and proactive manner, while performing cash register duties with the highest degree of efficiency. THE HOME DEPOT, Montgomery, Pennsylvania (2001-2008) Assistant Store Manager Department Supervisor Sales Associate As Assistant Store Manager, directed the efforts of a team of department supervi sors in the execution of a variety of customer service, retail, and back-office operation responsibilities for a $50 million location of this multibillion dolla r home improvement retailer. Ensured the timely and accurate execution of openin g and closing procedures, employee and customer safety efforts, and unsurpassed levels of customer service to address and resolve all customer issues. Seamlessl y executed a variety of administrative tasks, including the verification of vaul t deposits and the signing of receipts for the armored car service. Performed cr

itical follow-up communications with customers to ensure the highest levels of c ustomer satisfaction. Facilitated the training of all employees to encourage and motivate the achievement of consistently higher levels of success. As Department Supervisor, exercised responsibility for all department operations , ensuring that all associates are fully trained and educated on all store polic ies and codes of conduct. Envisioned, developed, and implemented innovative and effective merchandising strategies designed to drive measurable increases in rev enue. Recognized by executive management with responsibility for store keys and alarm codes. As Sales Associate, leveraged superior product knowledge and interpersonal skill to provide informed guidance to customers seeking information regarding the typ e and availability of a variety of products. Continued Christopher Lauridsen, Page Two 193 Keiffer Court | Telford, Pennsylvania 18969 | T: 610.308.0863 | Email: cl1d3 ae6a@westpost.net PECO ENERGY, Montgomery, Pennsylvania (2000-2001) Meter Reader Fulfilled a key role collecting measurements of residential and commercial energ y usage by customers of the largest electric and natural gas utility in Pennsylv ania. Tasked with traveling an established route, conducting inspections of mete rs and connections for defects, damage, and unauthorized connections. Recorded a ll issues for reporting to servicing department. SIGN-A-RAMA, Lawrenceville, New Jersey (1997-1999) Manager Expertly performed a variety of human resources and administrative responsibilit ies for the Lawrenceville location of the world's largest full service sign shop . Engaged in extensive business development efforts to identify and acquire new contracts and drive revenue. Orchestrated the budgeting and payment of all expen ses. Recruited, hired, and mentored highly qualified associates that were dedica ted to the success of the business. Education MIDDLESEX COUNTY COLLEGE Coursework in Human Services and Psychology Professional Development American Sign Language Employer/Employee Relations Management Business Law Implementing the Normalization Philosophy Challenges of Employment Home Depot Business Management Training