JASMINE
Timmins, Ontario
jasminek200415@gmail.com │ 437-577-3094 │ Linkedin
SUMMARY
A highly organized and proactive Administrative Assistant with a strong background in providing clerical and operational support to
ensure smooth business functions. Skilled in managing schedules, processing payroll, maintaining records, and coordinating between
departments to streamline workflow. Known for excellent attention to detail, strong communication skills, and the ability to handle
multiple tasks in fast-paced environments. Committed to improving office efficiency and supporting team .
EDUCTION
Northern College Applied Arts and Technology, Canada Jan 2023 – Apr 2024
Diploma in Human Resource of Management: Dean’s Honors List (GPA 3.21/4.00)
WORK EXPERIENCE
Sales Era, Canada Jun 2023 – Present
Human Resource Intern
Collaborated closely with the HR Manager and recruitment team to facilitate global recruitment and staffing initiatives, ensuring
alignment with organizational goals,
Managed end-to-end recruitment processes, including preliminary screenings, document collection, and coordination of visa and
compliance requirements, resulting in a 30% reduction in time-to-hire.
Full cycle recruitment including the development of job postings, resume screening, interviewing and conducting reference checks.
Managed the on-boarding process for new hires, including preparing and presenting offers of employment and completing the new hire
orientations.
Loblaw Limited, Canada Apr 2023 – Present
Administrative Assistant
Managed operational tasks for a team of 160 employees, ensuring seamless daily operations and adherence to company standards.
Working with Listings (Organizing paperwork, uploading documents, processing changes, etc.)Managing Social Media Channels
(Creating posts & content, responding to initial inquiries, etc).
Led a team of 20 employees, providing coaching, performance feedback, and development opportunities to meet organizational
objectives and improve overall team performance."Coordinated daily operations and managed scheduling and payroll, ensuring
accuracy and adherence to budgets.
Guac Mexi Grill , ON Jan 2023 – Mar 2024
Customer Service Representative
Developed organizational skills by implementing a new tracking system, reducing resolution times by 30% and increasing team
productivity by 15%.
Applied effective problem-solving skills to address an average of 20 employee issues daily, ensuring swift resolution and minimal
disruption to operations.
Provided empathetic customer support to resolve employee concerns, achieving complete satisfaction rate based on feedback surveys
Successfully improved customer service response times and satisfaction rates by through process improvements and team training..
CERTIFICATIONS AND KEY SKILLS
Soft skills: Compliance, Adaptability, Attention to Detail, Problem-Solving, Conflict Resolution, Performance Management, Employee
Engagement, On boarding, Compliance, Benefits Administration
Tools: Google Sheets, Microsoft Excel (Pivot Tables, VLOOKUP), Tableau, HR Analytics, ATS Reporting, SAP SuccessFactors
Certifications: Job Simulation Certificate: From Geo Aerospace (Jun 2024),Administrative Human Resource: From HR certification
Institute and Society for Human Resource Management ( Jun 2024 ), Human Resource: Payroll: From LinkedIn (Jun 2024),
PROJECTS
● Talent Acquisition Optimisation Project: Gained knowledge on recruitment metrics, analyzed past efforts, predicted future hiring
needs, suggested efficiency improvements, and explored budget cuts strategies to maintain hiring quality.
● Job Posting Analysis: The individual analyzed three job postings, created a detailed report recommending the most suitable one for
their career goals, and integrated project findings into their resume.
● Collective Bargaining Simulation: The speaker acknowledged successful negotiation processes, confirmed the company's benefits,
summarized the memorandum of settlement terms, appreciated team efforts, and stressed the importance of ongoing collaboration and
communication.
VOLUNTEER WORK
● Served over 200 underprivileged as an SFC member, an NGO, received the title of Best Team Leader.
● Achieved Grade A for performance under Swachh Bharat after two years of volunteer work with the NSS, recognized by the Ministry
of Youth Affairs and Sports, Government of India; served in food distribution and blood donation camps, and led the marching team as
captain
