Mazhar R Mecci – MIS Consultant
Relevant Experience (Insurance, Investment & Banking)
Last worked status: October 2023. Address: J.P Nagar, Bangalore Karnataka, India
Mobile: (+91)-9945266755 Email: rabbanimecci@gmail.com
MIS professional with 12 years of extensive
2019 - 2023
experience in Management Information Systems
Designation: Data Analyst / Consultant
(MIS) and relevant experience in the industries –
Company: NORTHERN Trust - Bank
Insurance, Investment & Banking Sectors. Proven At Northern Trust, I have worked closely with the CSMs (Client
track record of designing, implementing report service managers) to manage on boarding of new clients into the
reporting structure. Performed data analysis, follow up with
solutions that enhance operational efficiency and stakeholders on the status of the projects. Extensively used data
drive informed decision-making. Expertise in visualization tools to create graphical representation of data,
Tableau, Power BI, Google data studio, Qlik sense, Google charts
various database management, system, data and Advanced Microsoft Excel. Specialized in gathering different
set of data and in creation of Incident, problem, change and HR
analysis and excel dashboards. Adept at leading dashboards.
cross-functional teams and collaborating with
stakeholders to align MIS strategies with
organizational objectives. Strong problem- 2006 - 2017
solving skills and a commitment to continuous Designation: Assistant Manager
process improvement. Company: AXA Business Services - Insurance
At AXA Business Services I was designated initially as a duty analyst
whose role was to do real-time monitoring of inbound and
Education Functional Area outbound calls using specified tools. To manage changes to the
scheduling resources to ensure adequate daily resource coverage.
To analyze trends including contact volumes, contact patterns, staff
productivity, staff capacity, and resource allocation and to use the
analysis results to make the real-time decision regarding contact
March - 2002 • Data Analytics center staffing. Later moved up to handle team related duties,
Bachelor in Commerce • Digital Marketing review individual performances, follow up with the clients on
(B’Com) report status and deadlines.
• Document Controller
• Business Intelligence
• Insurance & Banking 2002 - 2006
• Individual contributor Designation: Senior Customer Support Executive
Company: SITEL Corporation - FMCG
• Stake holder management
At SITEL Corporation, I delivered the most comprehensive
customer experience solutions using specific apps in the most
efficient manner. I worked in both the platforms supporting
customers over the phone and email. I then handled the duties of
MIS process in selecting, analyzing, re-structuring and extracting
insights from the source data to gather necessary data for the
management.
Technical Expertise:
• MS-Office
• MS-Access
• Tableau, Power BI, web applications
• Advanced Microsoft Excel
• Business Intelligence tools
• CRM applications
• Reporting applications
• Coric Layout Builder, Blue Pumpkin
• SQL, PostgreSQL
Additional Knowledge:
• Document Controller
• Digital marketing
• ChatGPT Prompts
• Social media marketing
• Social media creatives
• Web Design, Web builder, HTML, CSS
• WordPress, Hostinger, Go daddy
Specialization: Creation of Microsoft Excel Dashboards, Data gathering and analytics.
1. Employee Turnover Rates: Track turnover rates to understand attrition patterns, reasons for leaving, and
areas needing attention.
2. Recruitment Metrics: Include data on time-to-fill, cost-per-hire, source of hires, and quality of hires to
optimize recruitment strategies.
3. Employee Performance: Metrics such as performance ratings, goal achievement, and competency
assessments help in evaluating individual and team performance.
4. Absenteeism and Leave Management: Monitor absenteeism rates, types of leave taken, and trends to
address potential issues affecting productivity.
5. Training and Development: Measure training completion rates, skill development progress, and the
impact of training programs on performance.
6. Diversity and Inclusion: Track diversity metrics, such as gender, ethnicity, or age distribution, to ensure
inclusivity and compliance with diversity goals.
7. HR Budget and Cost Analysis: Display data on HR expenses, budget allocation, and return on investment
(ROI) for various HR initiatives.
8. Employee Engagement: Utilize surveys or feedback data to measure employee satisfaction, engagement
levels, and factors affecting morale.
9. Compliance and Regulatory Metrics: Display adherence to legal requirements, certifications, and
completion of compliance-related training.
10. HR KPIs: Key Performance Indicators (KPIs) specific to your organization, such as revenue per employee,
HR-to-employee ratio, or any custom metrics aligned with business objectives.
Personal Information:
Email Address: rabbanimecci@gmail.com
Mobile: (+91)-9945266755
• Nationality : Indian
• Passport : P8589346
• Present Address : No. 170, 3rd Floor, 5th Cross, Ward no.181 JHBCS Layout,
J.P Nagar, Bangalore – 560078, INDIA.
• Gender : Male
• Marital Status : Married
• Language proficiency : English, Hindi
Place: Bangalore Last Updated: October, 2023
