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Gift Card for Students

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Again, thank you very much for taking part in this survey. The survey will take about 20 to 30 minutes to complete and will ask you about your opinions and perceptions related to gift cards and other ways to pay for items from the merchants you visit. As you know, you will earn 1% point of extra credit if you complete the entire survey by 2pm on November 13, 2009 (that's enough extra credit to raise your grade from an 89% to a 90% - that's the same as going from a B+ to an A- !) At the end of the survey, you will be asked to provide your name and section of your Marketing 301 class. This information is only used so that your extra credit can be properly assigned. Thank you, Robert Carter Assistant Professor of Marketing

1. Have you ever RECEIVED a gift card? By "gift card," we mean the plastic cards you can purchase at a specific retailer instead of a paper certificate, not a greeting card or a frequent shopper card.
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Yes No Don't Know

2. Have you ever PURCHASED a gift card, either for yourself or someone else? Again, by "gift card," we mean the plastic cards you can purchase at a specific retailer instead of a paper certificate, not a greeting card or a frequent shopper card. (Please select all that apply)
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Yes, for myself Yes, for someone else No Don't Know

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3. How likely are you to purchase a gift card during the next 12 months? Would you say you are...
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Very Likely Somewhat Likely Neither likely nor Unlikely Somewhat Unlikely Very Unlikely Don't Know

4. How many gift cards have you purchased just FOR YOURSELF over the past 12 months, if any?
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None 1 2 3 4 5 6 7 8 9 10 or more

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5. How many gift cards have you purchase FOR OTHERS in the past 12 months, if any?
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None 1 2 3 4 5 6 7 8 9 10 or more

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6. What types of merchants have you purchased gift cards from when purchasing either for yourself or for others, in the past 12 months? (Please mark all that apply. You may need to scroll down to see the "Next" button.)
Purchased For YOURSELF Book store Clothing store Coffee shop Department stores Electronic store Gas station Grocery stores Home improvement store Move theatre Movie rentals Music store Online-only retailers Restaurant/ Fast food Sporting goods store Specialty store Toy store Other Have not purchased a gift card in past 12 months Purchased For OTHERS

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7. For which of the following restaurants have you used a gift card IN THE PAST 12 MONTHS? (Please mark all that apply)
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Applebee's Chilis Chi Chis Donato's Friday's Tumbleweed None of the above

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8. Still thinking about gift cards for restaurants, which of the following gift cards do you CURRENTLY HAVE, eiter with you or at home? (Please mark all that apply)
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Applebee's Chilis Chi Chis Donato's Friday's Tumbleweed None of the above

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Now, we have some questions related to your use of gift cards for bookstores

Applebees gift card number


9. What do you like about your gift card from Applebee's? Please be as specific as possible.

Bookstore card list


10. For which of the following book stores have you used a gift card IN THE PAST 12 MONTHS? (Please mark all that apply)
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Barnes and Nobles Borders None of the above

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11. Still thinking about gift cards for bookstores, which of the following gift cards do you CURRENTLY HAVE, eiter with you or at home? (Please mark all that apply)
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Barnes and Nobles Borders None of the above

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Now we have some questions related to retailer gift cards that you may have used

Borders card number


12. What do you like about your gift card from Borders? Please be as specific as possible.

Retailer List
13. For which of the following retailers have you used a gift card IN THE PAST 12 MONTHS? (Please mark all that apply)
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Costco JC Penny Kmart Kohl's Macy's Sam's Club Target Wal*mart None of the above

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14. Still thinking about gift cards for retailers, which of the following gift cards do you CURRENTLY HAVE, eiter with you or at home? (Please mark all that apply)
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Costco JC Penny Kmart Kohl's Macy's Sam's Club Target Wal*mart None of the above

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Now we have some questions about how you use gift cards

Costco Number
15. What do you like about your gift card from Costco? Please be as specific as possible.

Remainder of Survey

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16. Thinking only of the gift cards you currently have, either with you or at home, what is the average starting value on these cards?
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$1 to $5 $6 to $10 $11 to $20 $21 to $30 $31 to $40 $41 to $50 $51 to $100 $101 or greater Don't currently have any gift cards

17. Among the gift card(s) you receive, how long on average would you say you keep the card(s) before you use it for the first time?
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1 week or less More than 1 week, but less than 1 month Between 1 and 2 months More than 2 months Don't Know

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18. How many VISITS, on average, does it take you to use the entire value of a gift card?
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1 visit 2 3 4 5 6 or more visits Don't Know

19. How LONG, on average, does it take for you to use up the total amount on the card?
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1 week or less More than 1 week, but less than 1 month Between 1 and 6 months More than 6 months, but less than 1 year 1 year More than 1 year Don't Know

20. Have you ever received a gift card from a store that you did not normally frequent, and then began shopping there on a more regular basis as a result?
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Yes No Don't Know

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21. When you use a gift card that you receive, do you find that you most often...(please select only one answer)
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Buy an item you would have purchased with your own money anyway Add your own money to buy a more expensive version of an item you were already planning to purchase Buy an item that you have wanted, but had not planned to spend the money on Buy an item on impluse, or whatever catches your eye when you go to the retailer

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22. Thinking about your perceptions and opinions related to gift cards, how much do you agree or disagree with the following statements. Would you say you... (You may need to scroll down to see the "Next" button.)
Strongly Disagree A gift card is a great way to make sure the receiver gets exactly what they want I'm usually very happy to receive a gift card as a gift I give a gift card when I'm too lazy to go look for anything I don't care about the money on a gift card, I care about the thought It doesn't take much thought or effort to buy a gift card I have a better time picking out gifts for myself than others picking them out for me From close friends, I prefer to receive personal items as gifts With a gift card, I can pick out exactly what I want With a gift card, I can buy what I want and know that it is the right thing A gift card gives me freedom of choice A gift card keeps me in control I prefer to receive gift cards from people who do not know me well I like gift cards because it is like free money that you have to spend Gift cards are more convenient than money A gift card is a great idea to give someone who is hard to shop for Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree

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I prefer to receive personal items as gifts from family members Gift cards are the same as getting money You don't have to stress about giving the "perfect gift" when you give a gift card

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23. The last few questions are only used for classification purposes (or to properly assign your extra credit). Which of the following ranges includes your age?
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Under 18 18 to 21 22 to 24 25 to 29 30 to 34 35 to 39 40 to 44 45 to 49 50 to 59 60 or older Prefer not to answer

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24. To be sure we're representing all groups in this survey, please indicate with which of the following ethnicities you most closely identify.
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African American/ Black White/Caucasian Hispanic/ Latino Asian Other Prefer not to answer

25. Gender
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Male Female

26. Do you have children under the age of 18 living at home?


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Yes No

27. Would you classify the area in which you live as:
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Rural Suburban Urban Don't Know

28. What is your first and last name?

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29. Who is your instructor for Marketing 301 class?
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Prof. Carter (marketing research class) Prof. Lonial (day time class) Prof. Menezes (day time class) Prof. Menezes (evening class) Prof. Jones (day time class) Other

30. Who is your Marketing 301 instructor?

Thank you
Thank you again for participating in this survey. You will be given 1% point of extra credit. After clicking the "Done" button, you will be directed to the website for the College of Business. Regards,

Robert Carter Assistant Professor

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