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Hkan Ozan, Director, Swedish IT-User Centre (NITA) Manager, Open Innovation Forum
Agenda
1. 2. 3. 4. 5. The The The The The history of innovation. importance of innovation today. history of innovation management. growth of the IT industry and the web. changing field of innovation open innovation
In the beginning
14th century in (into) and novare (novelty). Pre-18th century. Innovation meant disrupting stability.
Disrupt: To throw into disorder, to interrupt the normal course
First appearance Dictionary of the English Language (1755): Innovation: Change by the introduction of novelty. The French revolution 1789. The first industrial revolution (steam engines and railways). The second industrial revolution (electricity, cars and manufacturing systems) 1850.
1900-1940: Productivity
The establishment of mass production
Scientific management (Taylor, 1911). Fords mechanised assembly line 1913. Methods like industrial engineering, operations management, production function, etc. Massive increase in the production of consumer goods. Technology-push driven, sellers market.
The linear evolution of innovation throughout the last century
1900s 1940s
productivity
1940-1970: Efficiency
The introduction of mass consumption
Increased competition, lower prices, rising incomes and increased global wealth. Mass retailing. Introduction of a credit-based purchasing system. 1950s: mainly product innovations. 1960-70s: mainly process innovations.
The linear evolution of innovation throughout the last century
1900s 1940s 1940s 1970s
productivity
efficiency
1970-2000: Quality
The introduction of quality management
Efficient production processes and robotics led a flooded consumer market. From the sellers market to the buyers market. 1980s: robotics boom. 1990s: quality control boom (1987, 1994: ISO 9000) TQM, TPS, Lean Manufacturing, Six Sigma
The linear evolution of innovation throughout the last century
1900s 1940s 1940s 1970s 1970s 2000s
productivity
efficiency
quality
2000-: Innovation
The necessity of new thinking
Companies can now produce plenty, efficiently and with quality. Tremendous global productivity leads to perfect competition, implying eroding profit margins. Differentiation becomes the key!
productivity
efficiency
quality
innovation
This has led to a exploding demand for research and competence in the field of Innovation Management.
McKinsey, 2010
productivity
efficiency
quality
innovation
Maclaurin
Freeman
OECD
Numerous Actors...
OPEN INNOVATION
Open innovation
Due to the Internet revolution we are facing a whole new scope on innovation: Closed innovation (the old) Companies must generate their own ideas. Having the best experts employed in the organization. Strong focus on intellectual property rights and protecting innovation from competitor exploration. Is based on a certain mistrust of user competence and ideas.
Open innovation
Innovation as a production process
Product
1. Closed innovation
Idea
Product development
Open innovation
Increased competitiveness has lead to an erosion of closed innovation: Semi-closed innovation (the evolution) Companies are still generating all ideas in-house. A sense of user involvement is present. End-users are accounted for earlier in the process. End-users are asked to verify closed innovations.
Open innovation
Innovation as a production process with user involvement 2
Idea User studies Product
2. Semi-closed innovation
Product development
Open innovation
Increased competitiveness has lead to an erosion of closed innovation: Erosion factors Increased competitiveness demands shorter time to market. More experts and easier access to expertise. Skilled labor more mobile/independent. The transaction cost of finding new competence decreases (Coases theorem). Alexandrian information access. Increase of venture capital.
Open innovation
A new era requires a new innovation approach Open innovation (the new) Understands that trying to think out-of-the-box is more difficult than having people thinking in your box. Utilizes external competence and micro-employments. Embraces the insight that the best user is the user himself and that personalization is important. It is not about having the best production process any more, it is about being the most customer oriented and having a more agile and flexible production process.
Open innovation
Innovation as a dynamic eco system
3. Open innovation
Open innovation
Inform
3. Open innovation
retize
Conc
Ideas
Produce
an Org
ize
1970s 2000s
productivity
efficiency
quality
innovation
Maclaurin
Freeman
OECD
Numerous Actors...
Hkan Ozan, Open Innovation Forum www.openinnovationforum.com +46 708 858585 hakan.ozan@nita.uu.se
THANK YOU!
Prof. Frank Piller Director, Technology & Innovation Management Group at RWTH Aachen. Co-director, MIT Smart Customization Group
Jeffrey Phillips Author of Relentless innovation (2011) and Make us more innovative (2008).
Confirmed speakers
Open innovation