lOMoARcPSD|32553339
Test bank chapter 1 - test bank
Operation Management (Đại học Bách khoa Tphcm)
Scan to open on Studocu
Studocu is not sponsored or endorsed by any college or university
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Operations Management,13e(Heizer/Render/Munson)
Chapter1 Operations and Productivity
Section 1 Whatis Operations Management?
1)Someofthe operations-related activities ofHard RockCafeincludedesigning music
instrumentsandanalyzingthemfor cost and labor requirements.
Answer: FALSE
Diff: 1
Objective: LO1.1 Defineoperations management
LearningOutcome: Discuss operations and operationsmanagementasacompetitive advantage
fortheorganization
2)BecauseHardRockCafesare themedrestaurants, operations managersfocus their layout
design efforts onattractivenesswhile paying littleattentionto efficiency.
Answer: FALSE
Diff: 1
Objective: LO1.1 Define operations management
LearningOutcome: Discuss operations and operationsmanagementasa
competitive advantage
forthe organization
3)Allorganizations, including service firms suchasbanksandhospitals,have aproduction
function.
Answer: TRUE
Diff: 2
Objective: LO1.1 Define operations management
LearningOutcome: Discuss operations and operations managementasacompetitive advantage
forthe organization
4)Operations managementisthe set ofactivities thatcreatesvalue inthe form oftangible goods,
notservices,bytransforming inputs into outputs.
Answer: FALSE
Diff: 1
Objective: LO1.1 Define operationsmanagement
Learning Outcome: Discuss operations andoperationsmanagementasacompetitive advantage
fortheorganization
1
Copyright©2020 Pearson Education, Inc.
5) Productionis the creation ofgoods andservices.
Answer: TRUE
Diff: 2
Objective: LO1.1 Defineoperationsmanagement
Learning Outcome: Discuss operationsand operations managementasacompetitive advantage
fortheorganization
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
lOMoARcPSD|32553339
Downloaded by Thanh Phung (phungthanhcvp2005@gmail.com)
