BARANGAY BUZZ: AMPLIFYING CITIZEN VOICES

1 Project Information

Imagine a buzzing marketplace, filled with the voices of people sharing their concerns
and ideas. That's the spirit of "The Barangay Buzz: Amplifying Citizen Voices." We're
creating a friendly online space where barangay residents can easily connect with their
leaders, sharing their hopes, concerns, and suggestions for a better community. It's
about making sure everyone's voice is heard, from the youngest resident to the most
seasoned elder, and ensuring that local leaders have the information they need to make
decisions that truly benefit everyone.

Project Title: Barangay Buzz: Amplifying Citizen Voices

Project Sponsor: Carl C. Glorioso, Cheska Cate P. Victorio, and Edna Y. Napoles
Project Manager: Ryan Christian B. Nono

2 Project Statement

"Barangay Buzz: Amplifying Citizen Voices" is a visionary initiative aimed at

transforming the way residents interact with their barangay leaders. We believe that a

vibrant and engaged community thrives on open communication and active

participation. Our online platform will serve as a bridge, connecting residents with their

local government in a way that is accessible, transparent, and responsive. By providing a

space for residents to share their ideas, concerns, and suggestions, we aim to foster a

sense of ownership and collective responsibility in building a better barangay for

everyone. "Barangay Buzz" will empower residents to be active participants in shaping

the future of their community, ensuring that their voices are heard and their needs are

addressed.

3 Project Team Roles & Responsibilities

1. Carl C. Glorioso Role: Project Manager / Business Analyst: Carl is like the

conductor of an orchestra, overseeing project planning and execution while also

diving deep into analyzing and gathering system requirements.

Responsibilities:

• Define project scope, goals, deliverables, and timeline.

• Communicate with barangay officials and stakeholders to gather requirements.

• Prioritize features like the Feedback Submission Portal, Real-time Dashboard, and

Feedback Status Tracking.

• Track project progress, manage risks, and ensure timely completion.

• Ensure smooth communication between team members and stakeholders.

• Conduct final system testing with stakeholders to gather feedback and confirm that

the system meets requirements.

2. Ryan Christian Nono Role: Technical Lead / Full Stack Developer: Ryan is

the technical maestro, handling both frontend and backend development while

making critical technical decisions.

Responsibilities:

• Develop the core system architecture, backend logic, and database structure for

features like Feedback Submission, Feedback Tracking, and Two-way Communication.

• Build and implement the real-time functionality for the Feedback Monitoring

Dashboard.

• Ensure User Registration and Authentication is secure and scalable.

• Oversee data security and encryption to meet privacy laws.

• Manage the technical aspects of both frontend and backend, ensuring smooth

integration of all system features.

3. Cheska Cate P. Victorio Role: UI/UX Designer / Frontend Developer: Cheska

is the creative soul, designing the user interface and crafting the frontend

components for the system.

Responsibilities:

• Design a user-friendly, intuitive interface for the Feedback Submission Portal.

• Create the frontend for features like Feedback Status Tracking and the Public

Reporting Feature.

• Ensure the platform has a Mobile-friendly Design, compatible with smartphones and

tablets.

• Implement responsive design techniques to guarantee accessibility across devices.

• Collaborate with the backend developer to integrate UI/UX designs with functional

components.

• Conduct usability testing and gather feedback for iterative improvements.

4. Edna Y. Napoles Role: QA Tester / DevOps Engineer: Edna is the system's

guardian, ensuring thorough testing and taking charge of deployment and

infrastructure management.
 Responsibilities:

• Conduct testing for all major functionalities like the Feedback Submission Portal,

Feedback Monitoring, and Notification System.

• Test mobile responsiveness and compatibility across devices.

• Ensure data security and test privacy compliance, especially concerning personal

data and encryption.

• Automate testing processes for continuous integration/continuous deployment

(CI/CD) pipelines.

• Manage the deployment of the system, ensuring that it runs smoothly in both

staging and production environments.

• Monitor system performance and optimize server infrastructure for scalability.

• Set up and manage the notification system for Email and SMS alerts.

4 Project Goals and Project Objectives

Project Goals

 Design an Online Platform for Submissions of Feedback - Propose an online platform

that is accessible and easy for barangay residents to raise and submit issues,
suggestions, or complaints on matters effectively and efficiently to local leaders.

 Local Authorities' Answerability and Transparency - A system can be put in place that
makes the local authorities answerable as regards their handling of popular concerns
in their community. The public must be made aware of what resolutions have been
made.

 Enhance Service Delivery - Use the feedback system to identify, rank, and solve
community problems better; thus, improve service delivery.

 Help Facilitate Better Communication Between Residents and Local Leaders - Promote
two-way communication where residents receive updates and feedback from
barangay officials, thus foster a joint approach in solving issues.

Project Objectives

 Simplify Feedback Submission - Build an accessible web and mobile platform through
which 90% of barangay citizens are able to give their feedback in the first month.

 Real-time Monitoring - Enable the barangay officials to view a dashboard wherein real-
time monitoring of received feedback will be achieved so that they can follow up on
80% of the issues within 24 hours and solve those issues within one week.

 Accessibility - Simplify the operation of this platform in way that ensures 100% of
residents will be able to make use of it, including residents without computer
 experience, by ensuring multi-language support and have ease in navigation,
including usability testing even before full deployment

 Facilitate Two-Way Communication - Develop the notification system such that

feedback is relayed to the concerned residents within 48 hours of receipt of input
from clients, and ensure client witnesses response or progress report on 80 percent of
issues, or in first 30 days

Business Objectives

 Increase Citizen Satisfaction - To increase the satisfaction of barangay residents by

availing quicker submittal and response, thus reducing issue resolution times by half
from the previous manual system, thus enabling even better operation by the service
providers.

 Increase Service Effectiveness - Reduce the cycle time of processing feedback and
resolve at least 75 percent of the issues developed from the community within 7 days
to reduce service delivery time by 30 percent within 6 months of implementation.

 Strengthen Accountability - To promote transparency by publicly reporting the status

of 100 percent of feedback. At least 90 percent of the issues to be resolved within the
stipulated time.

 Increase Community Engagement - Engage minimum 80% of the barangay population

within 3 months to submit and track feedback using an easy-to-submit and track
online platform.

Technology Objectives

 Deploy Real-Time Feedback Dashboard - Solve for the deployment of real-time

monitoring systems for the barangay officials, capable of tracking the inflowing
feedback and provides actionable data to them within 5 seconds.

 Automated Reporting and Notifications - Develop automated report-generating tools

to produce daily, weekly, and monthly reports regarding feedback statistics with
automated notifications to the residents and barangay officials for updates.

 Cross-Platform Accessibility - Be accessible using both mobile, web-based browsers-

Android devices and iOS devices. It should allow use anywhere anytime within two
months after deployment without any issues on any device.

 Easy Integration with Existing Systems - Within 3 months, ensure a smooth transition
of workflow through integrating the same feedback system with existing barangay IT
systems and communication channels, including, but not limited to, email and SMS.

5. Project Scope

"Barangay Buzz: Amplifying Citizen Voices" is a transformative initiative aimed at

empowering residents and strengthening the bond between the community and its
leaders. This project scope outlines the key elements necessary to develop and
implement a robust online platform that facilitates open communication, promotes
transparency, and encourages active citizen participation in shaping the future of the
barangay. By defining the system development, community engagement, integration,
and evaluation processes, this scope ensures that "Barangay Buzz" will be a sustainable
and impactful solution for a more responsive and inclusive local government.

1. System Development:
  Platform Design:
o Define the user interface (UI) and user experience (UX) for both web and
mobile versions of the platform.
o Ensure the platform is user-friendly, accessible, and intuitive for residents of
varying technical skills.
 Feature Development:
o Feedback Submission: Develop a system for residents to submit feedback,
suggestions, and reports. This could include forms, categories for different
types of issues, and options for attaching images or documents.
o Issue Tracking: Implement a system to track submitted issues, assign them
to relevant barangay officials, and update residents on progress.
o Communication Channels: Integrate communication channels like email,
SMS, or in-app messaging for updates and responses to residents.
o Data Visualization: Develop dashboards to visualize collected data,
identify trends, and provide insights to barangay officials.
 Security and Privacy:
o Implement robust security measures to protect user data and ensure
privacy.
o Comply with relevant data protection regulations.

2. Community Engagement:

 Awareness Campaign:
o Develop and execute a multi-channel campaign to inform residents about
"Barangay Buzz" and encourage participation.
o Utilize local media, social media, community events, and partnerships with
barangay officials to reach the target audience.
 Training and Support:
o Provide training sessions for barangay officials on how to use the platform
and respond to resident feedback.
o Offer ongoing support to residents and officials to ensure they can effectively
utilize the platform.

3. Integration and Data Management:

 Integration with Existing Systems:

o Explore potential integration with existing barangay databases or
communication systems (if applicable).
o Ensure seamless data flow and avoid duplication of effort.
 Data Management:
o Establish a secure and efficient system for storing, managing, and analyzing
feedback data.
o Develop protocols for data backup, security, and compliance with relevant
regulations.

4. Monitoring and Evaluation:

 Performance Metrics:
o Define key performance indicators (KPIs) to track the effectiveness of
"Barangay Buzz," such as user engagement, feedback volume, issue
resolution rates, and impact on community satisfaction.
 Regular Evaluation:
o Conduct regular evaluations to assess the platform's performance, identify
areas for improvement, and adapt the system based on user feedback and
data analysis.

5. Sustainability:

 Financial Model:
o Develop a sustainable financial model for the platform, considering funding
sources, operating costs, and long-term maintenance.
  Governance and Ownership:
o Establish clear governance structures and ownership models for the
platform, ensuring its ongoing management and development.

6 Project Timeline

"Barangay Buzz: Amplifying Citizen Voices" is a transformative initiative that requires a

well-defined and structured approach to ensure its success. This project timeline outlines
the key milestones and phases necessary to develop, launch, and maintain a robust
online platform that empowers residents and strengthens the bond between the
community and its leaders. By following this timeline, we will ensure that "Barangay
Buzz" is developed and implemented efficiently, effectively, and within a reasonable
timeframe.

Phase 1: Planning and Preparation (4 weeks)

 Week 1: Project Kick-off Meeting: Define project goals, objectives, scope, and roles
& responsibilities.
 Week 2: Needs Assessment: Conduct surveys, interviews, and focus groups with
barangay residents and officials to understand existing communication challenges
and gather requirements for the platform.
 Week 3: System Design: Develop initial wireframes and prototypes for the
platform's UI/UX, considering accessibility and user-friendliness.
 Week 4: Develop Communication Strategy: Plan awareness campaigns, training
materials, and communication channels for engaging residents and barangay
officials.

Phase 2: Development and Testing (8 weeks)

 Week 5-8: Platform Development: Develop the web and mobile versions of the
platform, including features for feedback submission, issue tracking,
communication, and data visualization.
 Week 9-10: Testing and Refinement: Conduct internal testing and user testing to
ensure platform functionality, usability, and security. Refine features and design
based on feedback.

Phase 3: Deployment and Launch (4 weeks)

 Week 11: Platform Deployment: Deploy the platform to a staging environment and
conduct final testing.
 Week 12: Training and Support: Train barangay officials on platform usage and
provide support materials for residents.
 Week 13: Official Launch: Launch the platform to the public, promoting it through
awareness campaigns and community events.
 Week 14: Initial Monitoring and Evaluation: Begin tracking key performance
indicators (KPIs) and collect user feedback to assess platform effectiveness.

Phase 4: Ongoing Maintenance and Improvement (Ongoing)

 Ongoing: Monitor platform usage, collect feedback, and analyze data. Make
necessary adjustments to the platform, features, and communication strategies
based on insights and user feedback.
 Quarterly: Conduct formal evaluations to assess platform performance, identify
areas for improvement, and plan for future updates.

7 Project Budget
"Barangay Buzz: Amplifying Citizen Voices" is about more than just building a
website. It's about building a stronger, more connected community. To make this
vision a reality, we need to be smart about how we spend our resources. This
budget outlines the key areas where we'll invest, from paying our team to building
the platform and getting the word out. By understanding these costs, we can make
sure we have the right funding to create a platform that truly empowers residents
and makes a lasting difference in our barangay. It's an investment in the future,
one that will pay off in a more vibrant and engaged community for everyone.

Category Cost© Value

People  Salaries of project staff P400,0
 Contractors and outsourced parties 00
 Training courses P50,00
0
P30,00
0

Physical  Building premises for project team P0.00

 Equipment and materials P50,00
 Tools (computers, cabling, phones…) 0
P100,0
00

Marketing  Advertising / branding P30,00

 Promotional materials 0
 PR and communications P20,00
0
P20,00
0

Organisation  Operational downtime P10,00

al  Short-term loss in productivity 0
P20,00
0
Technology  Software development costs P150,0
 Hosting and infrastructure 00
 Licensed and third-party services P30,00
0
P20,00
0
Contingency  10% of total budget P91,00
0