Incident Reporting System
The ETIM program's incident reporting system is a critical component of its risk management
strategy. It involves logging unplanned events in a centralized database. This system is used to:
Log events: Unplanned events are recorded in a centralized database accessible to
authorized personnel.
Analyze data: Data analytics platforms are used to perform trend analysis and root cause
investigations of these incidents.
Design preventative measures: The analysis of incident data enables the program to
design targeted preventative measures for future challenges related to educational
technology and information management.
Promote a learning culture: Incident data continuously feeds back into the risk
management cycle, which helps the program learn and improve its dynamic risk
mitigation strategies.
Staff are also equipped with mobile reporting apps to promptly identify and report risks.