1 SCHEDULE 1 (Description of the Modules Modules : 1. CDR Collection Process a.

a. Billing System collect CDR file from a FTP site using TCP/IP connectivity. It will collect CDR from FTP for a small duration interval from multiple switches. b. It will pull CDR from multiple locations from Multiple Switches 2. Mediation System a. The mediation processes mediate and filter CDR files immediately after receiving from Telco Switch. Call duration rounding rules are applied while processing. b. Duplicate files are rejected in this process to avoid over-charging. c. Future-proofed solution i. Mediation system is a high-performance convergent mediation platform supporting any data exchange between any systems, in real-time and batch mode. Based on a modular architecture, new functionality and processing capabilities can be seamlessly added over time, effectively providing a future proof mediation infrastructure that promotes deployment of right-sized mediation solutions. Mediation system takes advantage of an open architecture, and is proven to scale and grow with business demands. 3. Prepaid Accounting & Contract Management a. This module will help to include / exclude Prepaid Customers. Maintain customer information. Add or remove Trunk group from the customer profile. From this module each prepaid customers prepaid contracts are maintained. Total paid amount, rates, alert threshold and barred information are being managed from this module. b. The prepaid accounts receive service only for an amount that was paid before any usage. The system keeps track of the usage in real time, reducing the account balance accordingly. When the balance depletes, the account status is automatically changed to suspend and service is instantly disabled. In order to continue using the service, the customer must recharge their account. Customer payment and expiry cycle is a continuous process. So this needs to be maintained regularly. 4. Trunk Group Maintenance System a. Individual Trunk Groups are added from this module. Required information related to TG is also maintained in this system. These TGs are required for setting up Customer profile. Following is a sample screen of Trunk Maintenance. 5. Prepaid / Post paid Auto barring module a. In this module system keeps track of the usage in real time for all the prepaid accounts and also postpaid accounts configured for auto barring and reducing the account balance accordingly. When the balance depletes, the account status is automatically changed to suspend and service is instantly disabled. In order to continue using the service, the customer must recharge their account. This module is telecom switch dependent. 6. Base System [Alert Management, Security Control] a. Base System i. Base system contains the foundation and main required elements of this convergent billing system. Its own database management, including alert system & security control. b. Alert system

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2 i. Alert system will trigger SMS when a customer reaches any threshold limit. This supports two different configurable threshold limits for each customer before barring request. Also, it will trigger barring request to Telco Switch when a customer reaches the allowed limit. Alert system also triggers SMS for errors, and system issues. c. Security control i. The access control is password protected. The password protection has four levels for different level of access. Rating Management System i. Rating system i. Rating system manage rate scheduling for International Incoming rates, International outgoing rates, and Transit Rates. ii. International Incoming Rating i. The International Incoming rating system will support base rate and five level volume discounts. It supports configurable rate for each customer. So, individual customer will be able to have different charging rates and volume discounts. iii. International Outgoing Rating i. The International outgoing rating system will support BTRC provided rates for international outgoing calls. It has GUI entry screen, and also support rates import from file. iv. Transit Rating i. This module support transit calls rating for individual carrier. It has GUI entry screen, and also support rates import from file. Traffic Monitoring System a. Across all attributes and core activities, there must be visibility. This module provides the appropriate level of information for twelve months. These series of screen based on industry benchmarks and enterprise standard metrics. These screens should provide useful insight into call flow by trunks, day and time interval. Settlement Modules a. The Settlement system is responsible for accounting services provided to a telecom carriers customer. Real-time settlements of transactions are supported for both small and large telecom carriers. The settlements between partners also support settlements between carriers as well as settlements for provided services jointly. The module support settlement process in real time. All transactions are recorded for further references. Real time revenue information is available from this module. Hot Redundancy a. This module looks after both the server for continuous operation. If there is any failure in the main server it will alert and transfer all operation to the redundant server. The purpose of this module is to have a continuous operation. Postpaid Accounting & Contract Management a. This module will help to include / exclude Postpaid Customers. Maintain customer information. Add or remove Trunk group from the customer profile. From this module each postpaid customers postpaid contracts are maintained. Total security deposit, credits, rates, alert threshold and barred information are being managed from this module. Postpaid accounts can be configured for auto barring/unbarring or total credit usage. With auto barring/unbarring the postpaid accounts receive service for an amount that was paid or a credit limit allowed before any usage. The system keeps track of the usage in real time, reducing the account balance accordingly. When the balance depletes, the account status is automatically changed to suspend and service is instantly disabled. In order to continue using the service, the customer must recharge their account. Customer payment and expiry cycle is a continuous process. So this needs to be maintained regularly.

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3 12. Convergent System a. Postpaid & Prepaid Convergent system turns new services into new revenue generation opportunities, quickly. It is a fully convergent technology that solves complex data integration challenges in one single platform, supporting any combination of Postpaid Carrier Account and Prepaid Carrier Account convergence. This system is designed to minimize implementation efforts in a user-friendly way, providing an unprecedented speed of deployment and ease of operation. This module provides the capability to convert any Prepaid Customer account to Postpaid Customer account and vice versa. 13. Invoicing Module a. Invoice system is one way of creating the brand awareness that enables an individual provider to stand out from others. The flexible solution for invoice system enables different layouts for different customer. Invoices are generated automatically at the end of the billing cycle. Also supports invoicing ad-hoc basis. 14. Reporting System a. Normally Generated Report i. We have to generate various type of report for following cycle: 1. Daily Report 2. Weekly Report 3. Monthly Report 4. Hourly report ii. The report should generate with PDF, CSV and XLS format. iii. We have to generate a lot of reports for BTRC. So there should be different report will be generated for BTRC. b. Auto Generated Report i. There should be a feature of Auto Report Generation and sending to specific recipient. ii. Some report we have to generate regularly and send to our management. iii. So the system will generate those reports according to scheduler and send to defined email id. c. SMS Generation with Traffic Volume i. We have to inform about traffic volume to our management multiple times a day. So the system should have the facility to Auto SMS with total traffic volume to the management. d. Customization Report Generation i. We have to generate different type of report on the basis of requirement of Management, Marketing and Finance Department. ii. So there should be a feature that we will be able to generate customized report. iii. At any time we will be able to server by providing any formatted report to our management, marketing and finance for their analysis. 15. Customer Access Point a. This module provides web based customer access for real time information traffic and billing information. This system is password protected. Customer can only access their own information with their predefine user id, and password. This module requires additional hardware. 16. Power Recovery a. If there is a total system failure, the power recovery module helps to recover the system in shortest possible time from backup data. 17. Route Optimization a. Auto Routing

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4 i. There are many customers and many suppliers. So Auto route optimization is very much necessary module for routing to high margin route. For this purpose this module will consider the LCR, Quality as ASR, ACD, and CSSR and will escalate command of routing to MSC. Margin Control i. The Auto Routing system will check buying rate and selling rate. The users will be able to insert min margin limit and this optimized routing module will not route call through where it will not meet the min margin limit. Cost Based Routing i. This system should be compatible for cost based routing, I will check min costly route and route calls through low cost route. Quality Routing i. If the management decided to route calls based on high quality then the system will consider ASR, ACD, CSSR and other quality parameter for routing calls accordingly. Routing on Decision of Management i. The module should be able to route according traffic to meet KPI or VC (Volume Commitment). ii. As Example We have agreement with supplier XYZ that we will provide N volume of traffic to a specified destination. So this optimized routing module will be able to comply this commitment. Routing of various type of Switches Calls i. The module should be able to control multiple switches for routing simultaneously with same policy of routing.

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g. View Lowest Quoted Rates: depict those customers that are creating the possible negative margin situation. Also hourly alarms are generated by the software should the negative margin actually occur. User can truncate routing during Send to Switch so as to block the negative margin possibility or send out new Customer Rate addendums. 18. Trading Management a. Generate Pricing Cost base, per customer or product using i. Blended Costs from current or future RO table, with user definable basis ii. Weighted costs based on actual delivery costs derived from call traffic data iii. Customers target costs, imported from a spread sheet b. Define Pricing rules c. Generate price list per customer or per product using i. ii. Definable margin ranges required per destination User definable pricing rules

d. Export price lists with user definable spread sheet templates e. All historical price lists retained in database for audit purpose f. Generate target rates by applying fixed or percentage discounts to existing routing costs g. Analyze Pricing by i. Customer ii. Destination iii. Date

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5 19. LCR Management a. The Intelligent LCR displays: Destination Code, Destination Name, Active Routing (up to 8 routes deep) with Carrier, Cost p/MOU, percent allocations, Proposed Routing and the lowest quoted Customer Rate by destination. Routing color coding notes to user the routing rules associated with routing creation, and also notes user and date. b. This system should be very much flexibility to integrate the A-Z rate sheet and it will be easy to generate LCR report.

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