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Housekeeping Log Book

The document is a 28-day training log for housekeeping at the Radisson Blu Plaza, Delhi Airport, detailing daily tasks and observations. Key activities include laundry collection, guest room cleaning, and responding to guest requests, emphasizing teamwork and attention to detail. The log highlights the importance of maintaining guest satisfaction through efficient service and proper cleaning techniques, particularly during night shifts.

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Saziya Khan
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0% found this document useful (0 votes)
1K views7 pages

Housekeeping Log Book

The document is a 28-day training log for housekeeping at the Radisson Blu Plaza, Delhi Airport, detailing daily tasks and observations. Key activities include laundry collection, guest room cleaning, and responding to guest requests, emphasizing teamwork and attention to detail. The log highlights the importance of maintaining guest satisfaction through efficient service and proper cleaning techniques, particularly during night shifts.

Uploaded by

Saziya Khan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Housekeeping Training Log Book (28 Days)

Hotel: Radisson Blu Plaza, Delhi Airport

Day 1 – Morning Shift (Laundry Department)


Tasks Carried Out
- Observed the process of guest laundry collection and delivery.
- Learned about stain checking and pre-treatment.
- Understood linen distribution procedures.

Observations
- Laundry follows systematic steps for cleaning and delivery.
- Stain treatment improves the quality of washed items.
- Organized linen handling ensures smooth hotel operations.

Day 2 – Morning Shift (Housekeeping Desk & Floors)


Tasks Carried Out
- Reported at housekeeping desk and received allocation for 3rd floor.
- Performed vacuum cleaning in corridors.
- Assisted seniors in guest room cleaning.

Observations
- Learned how floor allocations are assigned daily.
- Understood step-by-step guest room cleaning process.
- Noted the importance of teamwork in housekeeping.

Day 3 – Night Shift (Guest Calls & Occupied Rooms)


Tasks Carried Out
- Attended guest calls for housekeeping requests.
- Learned the protocol for handling 'Do Not Disturb' rooms.
- Assisted seniors in cleaning occupied rooms.

Observations
- Guest interaction requires politeness and patience.
- Respecting privacy of DND rooms is essential.
- Cleaning occupied rooms needs extra care without disturbing the guest.

Day 4 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 5 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 6 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 7 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 8 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.
Day 9 – Night Shift (Floor Work)
Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 10 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 11 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 12 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.
Day 13 – Night Shift (Floor Work)
Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 14 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 15 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 16 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 17 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 18 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 19 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 20 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 21 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.
Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 22 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 23 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 24 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 25 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 26 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 27 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

Day 28 – Night Shift (Floor Work)


Tasks Carried Out
- Assisted in floor cleaning and guest room maintenance.
- Helped seniors in occupied and check-out room cleaning.
- Responded to guest calls on allocated floors.

Observations
- Night shifts require quiet and careful working style.
- Learned importance of proper use of cleaning equipment.
- Observed that guest satisfaction depends on timely service.

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