HAVEN’S VOCATIONAL TRAINING CENTER INC.
Poblacion, Diplahan Zamboanga Sibugay
DrJore@gmail.com
0999-304-9130/09177746593
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. Course Design
COURSE TITLE: COOKERY
NOMINAL DURATION: 280 hours
QUALIFICATION LEVEL: NC II
COURSE DESCRIPTION: The COOKERY NC II Qualification consists of
competencies that a person must achieve to
clean kitchen areas, cook/prepare hot, cold
meals and desserts for guests in various food
and beverage service facilities
TRAINEE ENTRY
REQUIREMENTS: Trainees or students wishing to gain entry into
this course should possess the following
requirements:
can communicate both in oral and
written;
physically and mentally fit;
with good moral character; and
can perform basic mathematical
computation
This list does not include specific institutional
requirements such as educational attainment,
appropriate work experience, and others that
may be required of the trainees by the school
or training center delivering the TVET program.
Havens Vocational Training Center
COURSE STRUCTURE:
BASIC COMPETENCIES
No. of Hours: (18 hours)
Unit of Module Title Learning Outcomes Nominal
Competency
Duration
1. Participate in 1.1 Participating in Obtain and convey 4 hours
workplace workplace workplace
communication communication/ information
Participate in
1.2 Present relevant 1.2 Presenting workplace meetings
information relevant and discussions
information Complete relevant
work-related
documents
Gather data/
information
Assess gathered
data/ information
Record and present
information
2. Work in a team 2.1 Working in a Describe team role 4 hours
environment team and scope
environment/ Identify one’s role
2.1 Solve/ address and responsibility
routine problem. 2.2 Solving/ within team
addressing Work as a team
2.2 Exercise Efficient
routine problem/ member
and Effective Identify routine
Sustainable 2.3 Exercising problems
Practices in the Efficient and Look for solutions to
Workplace Effective routine problems
Sustainable Recommend
Practices in the solutions to problems
Workplace Identify the efficiency
and effectiveness of
resource utilization
Determine the causes
of Inefficiency and/or
ineffectiveness of
resource utilization
Convey inefficient
and ineffective
environmental
practices
3. Practice career 3.1 Practicing career Integrate personal 4 hours
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Professionalism Professionalism/ objectives with
organizational goal
3.1 Develop Career 3.2 Developing Set and meet work
and Life Decisions Career and Life Priorities.
Decisions Maintain professional
growth and
development
Manage one’s
emotion
Develop reflective
practice
Boost self-confidence
and develop self-
regulation
4. Practice 4.1 Practicing Identify OSH 6 hours
occupational occupational compliance
health and safety health and requirements
safety/ Prepare OSH
4.1 Contribute to requirements for
workplace 4.2 Contributing to compliance
innovation. workplace Perform task in
innovation/ accordance with
4.2 Practice relevant OSH policies
Entrepreneurial 4.3 Entrepreneurial and
Skills in the Skills in the procedure
Workplace Workplace Identify opportunities
to do things better
Discuss and develop
ideas with others
Integrate ideas for
change in the
workplace
Identify the efficiency
and effectiveness of
resource utilization
Determine the causes
of Inefficiency and/or
ineffectiveness of
resource utilization
Convey inefficient
and ineffective
environmental
practices
Havens Vocational Training Center
COMMON COMPETENCIES
No. of Hours: (18)
Unit of Module Title Learning Outcomes Nominal
Competency Duration
1. Develop and 1.1 Developing and 1.1.1 Seek
update industry updating information on
knowledge industry the industry
knowledge 1.1.2 Update
continuously
relevant industry
knowledge
1.1.3 Develop and
update local
knowledge
1.1.4 Promote
products and
services to
customers
2. Observe 2.1 Observing 2.1.1 Follow hygiene
workplace workplace Procedures
hygiene hygiene 2.1.2 Identify and
procedures procedures prevent hygiene
risk
3. Perform 3.1 Performing 3.1.1 Plan and prepare
computer computer task to be
operations operations undertaken
3.1.2 Input data into a
Computer
3.1.3 Assess
information using
computer
3.1.4 Produce/ output
data using
computer system
3.1.5 Maintain
computer system
4. Perform 4.1 Performing 4.1.1 Practice
workplace workplace workplace
and safety and safety procedures for
practices practices health, safety and
security practices
4.1.2 Perform child
protection duties
relevant to the
tourism industry
4.1.3 Observe and
monitor people
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4.1.4 Deal with
emergency
situations
4.1.5 Maintain safe
personal
presentation
standards
4.1.6 Maintain a safe
and secure
workplace
5. Provide effective 5.1 Providing 5.1.1 Greet customers
customer service effective 5.1.2 Identify customer
customer service 5.1.3 Deliver service to
Customer
5.1.4 Handle queries
through use of
common business
tools and
technology
5.1.5 Handle
complaints/
conflict situations,
evaluation and
recommendations
CORE COMPETENCIES
No. of Hours: (280)
Unit of Module Title Learning Outcomes Nominal
Competency Duratio
n
1. Clean and 1. Cleaning and 1.1 Clean, sanitize 20
maintain maintaining and store equipment
kitchen kitchen 1.2 Clean and
premises premises sanitize premises
1.3 Dispose of waste
2. Prepare stocks, 2. Preparing 2.1 Prepare stocks, 20
sauces and stocking, glazes and essences
soups sauces and required for menu
soups items
2.2 Prepare soups
required for menu
items
2.3 Prepare sauces
required for menu
items
2.4 Store and
Reconstitute stocks,
Havens Vocational Training Center
sauces and soups
3. Prepare 3. Preparing 3.1 Perform Mise’ en 20
appetizers appetizers Place
3.2 Prepare a range
of appetizers
3.3 Present a range of
Appetizers
3.4 Store appetizers
4. Prepare salads 4. Preparing 4.1 Perform Mise en 20
and dressings salads Place
and dressings 4.2 Prepare a variety
salads and
dressings
4.3 Present a variety
of salads and
dressings
4.4 Store salads and
dressings
5. Prepare 5. Preparing 5. 1Perform Mise en 20
sandwiches sandwiches Place
5.2 Prepare a variety
of sandwiches
5.3 Present a variety
of sandwiches
5.4 Store sandwiches
6. Prepare meat 6. Preparing meat 6.1 Perform Mise en 20
dishes dishes Place
6.2 Cook meat cuts for
Service
6.3 Present meat cuts
for service
6.4 Store meat
7. Prepare 7. Preparing 7.1 Perform Mise en 20
vegetables vegetables Place
dishes dishes 7.2 Prepare vegetable
Dishes
7.3 Present vegetable
Dishes
7.4 Store vegetables
dishes
8. Prepare egg 8. Preparing egg 8.1 Perform Mise en 20
dishes Dishes Place
8.2 Prepare and cook
egg dishes
8.3 Present egg
Dishes
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8.4 Store egg dishes
9. Prepare starch 9. Preparing 9.1 Perform Mise en 20
dishes starch place
dishes 9.2 Prepare starch
Dishes
9.3 Present Starch
Dishes
9.4 Store Starch
dishes
10. Prepare 10. Preparing 10.1 Perform mise en 20
poultry poultry Place
and game and game 10.1 Cook poultry and
dishes dishes game dishes
10.2 Plate/present
poultry and game
dishes
10.3 Store poultry and
game
11. Prepare 11. Preparing 11.1 Perform mise en 20
seafood dishes seafood dishes Place
11.2 Handle fish and
Seafood
11.3 Cook fish and
Shellfish
11.4 Plate/Present fish
and seafood
11.5 Store fish and
seafood
12. Prepare 12. Preparing 12.1 Perform mise en 20
desserts desserts Place
12.2 Prepare desserts
and sweet sauces
12.3 Plate/Present
Desserts
12.4 Store desserts
13. Package 13. Packaging 13.1 Select packaging 20
prepared food preparing food Materials
13.2 Package food
Havens Vocational Training Center
ASSESSMENT METHODS:
Observation and questioning
Third Party Report
Portfolio
Demonstration
Written test
COURSE DELIVERY:
The training is based on curriculum developed from the
competency standards;
Learning is modular in its structure;
Training delivery is individualized and self-paced;
Training is based on work that must be performed;
Training materials are directly related to the competency
standards and the curriculum modules;
Assessment is based in the collection of evidence of the
performance of work to the industry required standard;
Training is based both on and off-the-job components;
Allows for recognition of prior learning (RPL) or current
competencies;
Training allows for multiple entry and exit; and
Approved training programs are Nationally Accredited
RESOURCES:
Havens Vocational Training Center
(List of recommended tools, equipment and materials for the training of 25)
Trainees for Animal Production (Poultry- Chicken) NCII.
MATERIALS
QTY TOOLS QTY QTY MEAT
OFFICE
EQUIPMENT
10 pcs Chef’s knife 1 Electric fan Beef
unit
8 pcs Boning knife 3 First aid cabinet Pork
units
8 pcs Oysters knife 1 Filing cabinet 3 Lamb/mutton
unit Layers
compartment
2 pcs Cleaver knife 1 TV Veal
unit
8 pcs Tenderizer, 1 Video player POULTRY
medium, small unit
8 pcs Skimmer, fine 1 Fire Chicken
unit extinguisher
8 pcs Wire skimmer, 1 Emergency light Duck
small unit
8 pcs Skimmers, spider 1 directional Turkey
unit signage/s
for each room
8 pcs Strainer, small, 1 air condition Pigeon, etc.
fine
unit
8 pcs Siever, small 1 telephones SEAFOOD
unit
8 pcs Strainer, 3 computers Fish
medium fine units with internet
connection
8 pcs Turner,3” x 6” 1 Fax machine Shellfish
unit
8 pcs Spatula 2 LCD Crustacean
units
8 pcs Wooden spoon LABORATORY EQUIPMENT
PERISHABLE
Havens Vocational Training Center
MATERIALS
QTY TOOLS QTY QTY MEAT
OFFICE
EQUIPMENT
8 pcs Parisienne spoon 1 Air conditioner Vegetables
unit
8 pcs Zester 2 Fire Fruits
units extinguisher
8 pcs Piping bag 1 Emergency light Dairy products
unit
8 pcs Pastry tubes 1 Combination of Processed food
unit broiler and
griddle-small
3 pcs Strainer 3 Exhaust hood DRY GOODS
units (GROCERIES)
Chinois, small
2 pcs Strainer Chinois, 1 Dish washing Sauces
medium unit machine
(optional
4 pcs Funnel, small 1 Blender Spices and herbs
unit machine
4 pcs Funnel, medium 1 Pressure cooker Seasoning
unit medium
Salamander,
griller
6 sets Measuring 8 Braising pan - Canned fruits
spoon units medium
10 pcs Tongs, 8 inches 1 Meat slicer - Canned vegetables
unit small
8 pcs Tongs, 12 inches 1 Meat chopper Noodles
unit machine
8 sets Measuring cup 8 Preparation Pasta
unit table with sink &
shelves (approx.
45x28’’)
4 pcs Measuring urn 1 Bain Marie – Rice
unit table w/4
Havens Vocational Training Center
MATERIALS
QTY TOOLS QTY QTY MEAT
OFFICE
EQUIPMENT
compartments
2 pcs Ice cream scoop 2 Working s/s Flour
unit table
(fabricated)
10 pcs Cheese Cloth 2 Condiment Sugar
unit cabinet
24 Serving spoon 1 Washing sink Beans
pcs unit tables w/3
compartments
4 Pepper and salt 1 Soak sink, FACILITIES
sets mill unit optional
2 Weighing scale, 8 Utility shelving Workshop
units 5 kgs unit
4 Weighing scale, 2 Stainless steel Laboratory
units 1000 grams unit rack (5 shelves
8 pcs Apple corer 1 Utility cart Audio-visual room
unit
8 pcs Wire whisk, small 4 pcs Floor mops Lecture room
2 pcs Wire whisk, 2 Mop Squeezer Storage/stock room
medium unit
1 pc Wire whisk, 4 pcs Broom (tambo) Research
heavy duty room/Library
8 pcs Can opener 4 pcs Dust pan REFERENCE
8 pcs Kitchen scissors 4 Garbage bin (4 Books
unit gals.)
8 pcs Soup Ladle, 3 oz 8 pcs Liquid soap Manuals
dispenser
8 pcs Soup Ladle, 6 oz 4 pcs Paper towel Charts
dispenser
Havens Vocational Training Center
MATERIALS
QTY TOOLS QTY QTY MEAT
OFFICE
EQUIPMENT
3 pcs Soup Ladle, 8 oz 1 Reach-in freezer CD’s
unit
2 pcs Soup Ladle, 12 2 Reach-in Video tapes
oz unit refrigerator
8 pcs Kitchen spoon 4 4 burner gas Pictures
unit range
w/ oven
8 pcs Kitchen spoon, 1 Stock pan Magazines
slotted unit burner
8 pcs Kitchen forl MISCELLANEOUS
3 pcs Carving fork Charcoal
3 pcs Pocket/pin Toothpicks
thermometer
8 pcs Peelers Aluminum foil
2 pcs Stock pot, large Wax paper
12 pcs Frying pan, small Cling wrap
8 pcs Frying pan, Tissue paper
medium
2 pcs Frying pan, large Paper towel
4 pcs Colander, small Liquid soap
2 pcs Colander,
medium
16 pcs Cutting board
1 pc Fish poacher,
medium
12 pcs Casserole, small
4 pcs Casserole,
medium
4 pcs Wok, small
Havens Vocational Training Center
MATERIALS
QTY TOOLS QTY QTY MEAT
OFFICE
EQUIPMENT
1 pc Wok, medium
1 pc Double Boiler,
medium
8 pcs Paellara
12 pcs Glass rack
12 pcs Soup cup rack
8 pcs Plate rack
8 pcs Baking tray,
small
12 pcs Utility tray,
stainless
4 pcs Roasting pan
FACILITIES:
Student/Trainee working space: 25 sq.m
Lecture/Demo room: 40 sq.m (x2)
Laboratory: 40 sq.m
Learning Resource Center: 15 sq.m
Facilities/Equipment/
Circulation Area: 36 sq.m
TRAINER QUALIFICATION I (TQ II)
COOKERY NC II
Must be a holder of Cookery NC II or Commercial Cooking NC III
Must be a holder of National TVET Trainer’s Certificate (NTTC) I in
Cookery NC II
Must be physically, mentally fit and holder of a Health Certificate
(hepatitis-free or free of any communicable disease)
Must have at least 3 years job/industry experience. (Preferably on
supervisory/managerial level in cookery or commercial cooking)
B. MODULE OF INSTRUCTION
BASIC COMPETENCIES
Havens Vocational Training Center
UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE
COMMUNICATION/ PRESENT RELEVANT
INFORMATION
MODULES TITLE: PARTICIPATING IN WORKPLACE
COMMUNICATION/PRESENTING RELEVANT
INFORMATION
MODULE DESCRIPTOR: This unit covers the knowledge, skills and
attitudes required to gather, interpret and
convey information in response to workplace
requirements.
NOMINAL DURATION: 4 hours
Summary of Learning Outcomes:
Upon completion of this module the student/trainees will be able to:
LO1. Obtain and convey workplace information
LO2. Participate in workplace meetings and discussions
LO3. Complete relevant work-related documents
LO4: Gather data/ information
LO5: Assess gathered data/ information
LO6: Record and present information
Details of Learning Outcomes:
LO1. Obtain and convey workplace information
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Access Appropriat The students/ Combination Demonstration
specific and e sources trainees must of distance with oral
relevant Medium be provided learning and questioning
information in Storage with the face to face Interview
appropriate Forms following: learning written test
sources. Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
Havens Vocational Training Center
with
Internet
connection
2. Use Appropriat The students/ Combination Demonstration
effective e sources trainees must of distance with oral
questioning, Medium be provided learning and questioning
active listening Storage with the face to face Interview
and speaking Forms following: learning written test
skills to gather Workplace Modules Third party
and convey interaction Telephone report
information. protocols Writing
materials
Computer
with
Internet
connection
3. Use Appropriat The students/ Combination Demonstration
appropriate e sources trainees must of distance with oral
medium to Medium be provided learning and questioning
transfer Storage with the face to face Interview
information Forms following: learning written test
and ideas. Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
with
Internet
connection
4. Use Appropriat The students/ Combination Demonstration
appropriate e sources trainees must of distance with oral
non-verbal Medium be provided learning and questioning
communication Storage with the face to face Interview
Forms following: learning written test
Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
with
Internet
connection
5. Identify and Appropriat The students/ Combination Demonstration
follow e sources trainees must of distance with oral
appropriate Medium be provided learning and questioning
Havens Vocational Training Center
lines of Storage with the face to face Interview
communication Forms following: learning written test
with Workplace Modules Third party
supervisors interaction Telephone report
and colleagues protocols Writing
materials
Computer
with
Internet
connection
6. Use defined Appropriat The students/ Combination Demonstration
workplace e sources trainees must of distance with oral
procedures for Medium be provided learning and questioning
the location Storage with the face to face Interview
and storage of Forms following: learning written test
information Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
with
Internet
connection
7. Carry-out Appropriat The students/ Combination Demonstration
personal e sources trainees must of distance with oral
interaction Medium be provided learning and questioning
clearly and Storage with the face to face Interview
concisely. Forms following: learning written test
Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
with
Internet
connection
LO2. Participate in workplace meetings and discussions.
Assessment Contents Conditions Methodolog Assessment
Criteria ies Methods
1. Read and Face to face The Students/ Combination Demonstratio
interpret Telephone- trainees must of distance n with oral
written notices Electronic be provided learning and questioning
and and two way with the face to face Interview
radio
instructions in following: learning Written test
Written
accordance Fax Third party
Havens Vocational Training Center
with including machine report
organizational electronic, Telephone
guidelines. memos, Writing
instruction materials
and forms, Internet
non-verbal connection
including
gestures,
signals,
signs and
diagrams
2. Follow Appropriat The students/ Combination Demonstration
routine written e sources trainees must of distance with oral
instruction Medium be provided learning and questioning
based on Storage with the face to face Interview
established Forms following: learning written test
procedures. Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Computer
with
Internet
connection
3. Give Appropriat The students/ Combination Demonstration
feedback to e sources trainees must of distance with oral
workplace Medium be provided learning and questioning
supervisor Storage with the face to face Interview
based on Forms following: learning written test
instructions/inf Workplace Modules Third party
ormation interaction Telephone report
received. protocols Writing
materials
Computer
with
Internet
connection
4. Conduct Appropriat The students/ Combination Demonstration
Workplace e sources trainees must of distance with oral
interactions in Medium be provided learning and questioning
a courteous Storage with the face to face Interview
manner. Forms following: learning written test
Workplace Modules Third party
interaction Telephone report
protocols Writing
materials
Havens Vocational Training Center
Computer
with
Internet
Connection
5. Sought and Appropriat The students/ Combination Demonstration
ask where e sources trainees must of distance with oral
necessary Medium be provided learning and questioning
classifications Storage with the face to face Interview
about routine Forms following: learning written test
workplace Workplace Modules Third party
procedures interaction Telephone report
and matters protocols Writing
concerning materials
conditions of Computer
employment with
from Internet
appropriate connection
sources.
6. Interpreted Appropriat The students/ Combination Written
and implement e sources trainees must of distance examinations
meetings Medium be provided learning and Practical
outcomes Storage with the face to face demonstration
Forms following: learning related to
Workplace Modules underpinning
interaction Telephone knowledge,
protocols Writing skills, and
materials attitudes
Computer Assessment by
with immediate
Internet superiors with
connection regards to the
work
accomplishme
nt
Interviews with
the
participants on
actual work or
training
settings
LO3. Complete relevant work related documents
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Complete Observing Students/ Combination Demonstration
range of meeting trainees must of distance with oral
Havens Vocational Training Center
forms Compliance be provided learning and questioning
relating to with with the face to face Interview
conditions of meeting following: learning Written test
employment decisions Fax Third party
accurately Obeying machine report
and legibly meeting Telephone
instruction Writing
materials
Internet
connection
2. Record Observing Students/ Combination Demonstration
workplace meeting trainees must of distance with oral
data on Compliance be provided learning and questioning
standard with with the face to face Interview
workplace meeting following: learning Written test
forms and decisions Fax Third party
documents Obeying machine report
meeting Telephone
instruction Writing
materials
Internet
connection
3. Use basic Observing Students/ Combination Demonstration
mathematica meeting trainees must of distance with oral
l processes Compliance be provided learning and questioning
for routine with with the face to face Interview
calculations meeting following: learning Written test
decisions Fax Third party
Obeying machine report
meeting Telephone
instruction Writing
materials
Internet
connection
4. Identify Observing Students/ Combination Demonstration
errors in meeting trainees must of distance with oral
recording Compliance be provided learning and questioning
information with with the face to face Interview
on forms/ meeting following: learning Written test
documents decisions Fax Third party
and properly Obeying machine report
acted upon meeting Telephone
instruction Writing
materials
Internet
connection
Havens Vocational Training Center
5. Complete Observing Students/ Combination Demonstration
reporting meeting trainees must of distance with oral
requirements Compliance be provided learning and questioning
to supervisor with with the face to face Interview
according to meeting following: learning Written test
organization decisions Fax Third party
al guidelines Obeying machine report
meeting Telephone
instruction Writing
materials
Internet
connection
LO4. Gather data/ information
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Collect Work Specific resources Combination Written test
evidence, procedures for assessment: of distance Interview
facts and and practices Evidence of learning and Portfolio
information Conditions of competent face to face
work performance learning
environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
2. Review Work Specific resources Combination Written test
evaluation, procedures for assessment: of distance Interview
terms of and practices Evidence of learning and Portfolio
reference and Conditions of competent face to face
conditions to work performance learning
determine environment should be
whether Safety, obtained by
information environmental, observing an
falls within housekeeping individual in an
project and quality information
scope. guidelines management
role within the
workplace or
operational or
Havens Vocational Training Center
simulated
environment.
LO5. Assess gathered data/information
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Assess Work Specific resources Combination Written test
validity of procedures for assessment: of distance Interview
data/informat and practices Evidence of learning and Portfolio
ion Conditions of competent face to face
work performance learning
environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
2. Apply Work Specific resources Combination Written test
analysis procedures for assessment: of distance Interview
techniques to and practices Evidence of learning and Portfolio
assess Conditions of competent face to face
data/informat work performance learning
ion environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
3.Identify Work Specific resources Combination Written test
trends and procedures for assessment: of distance Interview
anomalies and practices Evidence of learning and Portfolio
Conditions of competent face to face
work performance learning
environment should be
Safety, obtained by
environmental, observing an
Havens Vocational Training Center
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
4. Document Work Specific resources Combination Written test
data analysis procedures for assessment: of distance Interview
techniques and practices Evidence of learning and Portfolio
and Conditions of competent face to face
procedures. work performance learning
environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
5. Make Work Specific resources Combination Written test
recommendat procedures for assessment: of distance Interview
ion on areas and practices Evidence of learning and Portfolio
of possible Conditions of competent face to face
improvement work performance learning
. environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
LO6. Record and present information
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Record Work Specific resources Combination Written test
studied procedures for assessment: of distance Interview
Havens Vocational Training Center
data/informat and practices Evidence of learning and Portfolio
ion Conditions of competent face to face
work performance learning
environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
2. Analyze Work Specific resources Combination Written test
recommendat procedures for assessment: of distance Interview
ion for action and practices Evidence of learning and Portfolio
to ensure Conditions of competent face to face
they are work performance learning
compatible environment should be
with the Safety, obtained by
project’s environmental, observing an
scope and housekeeping individual in an
terms of and quality information
reference. guidelines management
role within the
workplace or
operational or
simulated
environment.
3. Analyze Work Specific resources Combination Written test
interim and procedures for assessment: of distance Interview
final reports and practices Evidence of learning and Portfolio
and Conditions of competent face to face
outcomes are work performance learning
compared to environment should be
the criteria Safety, obtained by
established environmental, observing an
at the outset. housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
Havens Vocational Training Center
4.Present Work Specific resources Combination Written test
findings to procedures for assessment: of distance Interview
stakeholders and practices Evidence of learning and Portfolio
Conditions of competent face to face
work performance learning
environment should be
Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
Havens Vocational Training Center
UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT/ SOLVE/
ADDRESS ROUTINE PROBLEM/ EXERCISE
EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODULES TITLE: WORKING IN TEAM ENVIRONMENT/
SOLVING/ADDRESSING ROUTINE
PROBLEM/
EXERCISING EFFICIENT AND EFFECTIVE
SUSTAINABLE PRACTICES IN THE
WORKPLACE
MODULE DESCRIPTOR: This unit covers the skills, knowledge and
attitudes to identify role and responsibility
as a member of a team.
NOMINAL DURATION: 4 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1. Describe team role and scope
LO2. Identify own role and responsibility within team
LO3. Work as a team member
LO4: Identify routine problems
LO5: Look for solutions to routine problems
LO6: Recommend solutions to problems
LO7: Identify the efficiency and effectiveness of resource utilization
LO8: Determine the causes of Inefficiency and/or ineffectiveness of
resource utilization
LO9: Convey inefficient and ineffective environmental practices
Details of Learning Outcomes:
LO1. Describe team role and scope
Assessmen Contents Conditions Methodologies Assessment
t Criteria Methods
1. Identify the The role and The students/ Combination of Role playing
role and objective of trainees must be distance learning involving
objective of the the team is provided with the and face to face the
team from identified from following: learning participation
available available Workplace or of individual
sources of sources of assessment member to
Havens Vocational Training Center
information information location the
Team Case studies/ attainment
parameters, scenarios of organized
reporting goal.
relationships Case studies
and and
responsibilitie scenarios as
s are a basis for
identified from discussion of
team issues and
discussions strategies in
and teamwork.
appropriate Socio-drama
external and socio-
metric
methods
Sensitivity
techniques
Written test
2. Identify team The role and The students/ Combination of Role playing
parameters, objective of trainees must be distance involving the
reporting the team is provided with the learning and participation
relationships identified from following: face to face of individual
and available Workplace or learning member to
responsibilities sources of assessment the
from team information location attainment of
discussions and Team Case studies/ organized
appropriate parameters, scenarios goal.
external reporting Case studies
sources relationships and scenarios
and as a basis for
responsibilitie discussion of
s are issues and
identified from strategies in
team teamwork.
discussions Socio-drama
and and socio-
appropriate metric
external methods
Sensitivity
techniques
Written test
LO2. Identify own role and responsibility within team
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
Havens Vocational Training Center
1. Use effective Work The students/ Combination of Role playing
and appropriate procedures trainees must be distance learning involving the
forms of and provided with the and face to face participation
communications practices following: learning of individual
and interactions Conditions of Access to member to
undertaken with work relevant the
team members environment workplace or attainment
based on Safety, appropriately of organized
company environment simulated goal.
practices al, environment Case studies
housekeepin where and
g and quality assessment can scenarios as
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
methods
Sensitivity
techniques
Written test
2. Effective and Work The students/ Combination of Role playing
appropriate procedures trainees must be distance learning involving the
contributions and provided with the and face to face participation
made to practices following: learning of individual
complement Conditions of Access to member to
team activities work relevant the
and objectives environment workplace or attainment
based on Safety, appropriately of organized
individual skills environment simulated goal.
and al, environment Case studies
competencies housekeepin where and
and workplace g and quality assessment can scenarios as
context guidelines take place a basis for
- observed Materials discussion of
protocols in relevant to the issues and
reporting using proposed strategies in
standard activity or task. teamwork.
operating Socio-drama
procedures and socio-
metric
methods
Sensitivity
Havens Vocational Training Center
techniques
Written test
3. observed Work The students/ Combination of Role playing
protocols in procedures trainees must be distance learning involving the
reporting using and provided with the and face to face participation
standard practices following: learning of individual
operating Conditions of Access to member to
procedures work relevant the
environment workplace or attainment
Safety, appropriately of organized
environment simulated goal.
al, environment Case studies
housekeepin where and
g and quality assessment can scenarios as
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
methods
Sensitivity
techniques
Written test
4. Contribute to Work The students/ Combination of Role playing
the development procedures trainees must be distance learning involving the
of team work and provided with the and face to face participation
plans based on practices following: learning of individual
an Conditions of Access to member to
understanding of work relevant the
team’s role and environment workplace or attainment
objectives and Safety, appropriately of organized
individual environment simulated goal.
competencies of al, environment Case studies
the members housekeepin where and
g and quality assessment can scenarios as
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
Havens Vocational Training Center
methods
Sensitivity
techniques
Written test
LO3. Work as a team member
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Use effective Work The students/ Combination of Role playing
and appropriate procedures trainees must be distance learning involving the
forms of and provided with the and face to face participation
communications practices following: learning of individual
and interactions Conditions of Access to member to
undertaken with work relevant the
team members environment workplace or attainment
based on Safety, appropriately of organized
company environment simulated goal.
practices al, environment Case studies
housekeepin where and
g and quality assessment can scenarios as
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
methods
Sensitivity
techniques
Written test
2. Effective and Work The students/ Combination of Role playing
appropriate procedures trainees must be distance learning involving the
contributions and provided with the and face to face participation
made to practices following: learning of individual
complement Conditions of Access to member to
team activities work relevant the
and objectives environment workplace or attainment
based on Safety, appropriately of organized
individual skills environment simulated goal.
and al, environment Case studies
competencies housekeepin where and
and workplace g and quality assessment can scenarios as
context guidelines take place a basis for
- observed Materials discussion of
Havens Vocational Training Center
protocols in relevant to the issues and
reporting using proposed strategies in
standard activity or task. teamwork.
operating Socio-drama
procedures and socio-
metric
methods
Sensitivity
techniques
Written test
3. observed Work The students/ Combination of Role playing
protocols in procedures trainees must be distance learning involving the
reporting using and provided with the and face to face participation
standard practices following: learning of individual
operating Conditions of Access to member to
procedures work relevant the
environment workplace or attainment
Safety, appropriately of organized
environment simulated goal.
al, environment Case studies
housekeepin where and
g and quality assessment can scenarios as
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
methods
Sensitivity
techniques
Written test
4. Contribute to Work The students/ Combination of Role playing
the development procedures trainees must be distance learning involving the
of team work and provided with the and face to face participation
plans based on practices following: learning of individual
an Conditions of Access to member to
understanding of work relevant the
team’s role and environment workplace or attainment
objectives and Safety, appropriately of organized
individual environment simulated goal.
competencies of al, environment Case studies
the members housekeepin where and
g and quality assessment can scenarios as
Havens Vocational Training Center
guidelines take place a basis for
Materials discussion of
relevant to the issues and
proposed strategies in
activity or task. teamwork.
Socio-drama
and socio-
metric
methods
Sensitivity
techniques
Written test
LO4. Identify routine problems
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Work Assessment will Combination of Case
routine problems procedures require access to distance learning formulation
or procedural and a workplace over and face to face Life
problem areas. practices an extended learning narrative
Conditions of period, or a Inquiry
work suitable method Standardize
environment of gathering d test
Safety, evidence of
environment operating ability
al, over a range of
housekeepin situations.
g and quality
guidelines
2. Define and Work Assessment will Combination of Case
determine procedures require access to distance learning formulation
problems to be and a workplace over and face to face Life
investigated. practices an extended learning narrative
Conditions of period, or a Inquiry
work suitable method Standardize
environment of gathering d test
Safety, evidence of
environment operating ability
al, over a range of
housekeepin situations.
g and quality
guidelines
3. Identify and Work Assessment will Combination of Case
document procedures require access to distance learning formulation
current and a workplace over and face to face Life
conditions of the practices an extended learning narrative
Havens Vocational Training Center
problem. Conditions of period, or a Inquiry
work suitable method Standardize
environment of gathering d test
Safety, evidence of
environment operating ability
al, over a range of
housekeepin situations.
g and quality
guidelines
LO5. Look for solutions to routine problems
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Work Assessment will Combination of Written
potential procedures require access to distance learning examinations
solutions to and a workplace over and face to face Practical
problem. practices an extended learning demonstratio
Conditions of period, or a n related to
work suitable method underpinning
environment of gathering knowledge,
Safety, evidence of skills, and
environment operating ability attitudes
al, over a range of Assessment
housekeepin situations. by immediate
g and quality superiors with
guidelines regards to the
work
accomplishm
ent
Interviews
with the
participants
on actual
work or
training
settings
2. Develop Work Assessment will Combination of Written
recommendation procedures require access to distance learning examinations
s about possible and a workplace over and face to face Practical
solutions. practices an extended learning demonstratio
Document, rank Conditions of period, or a n related to
and present to work suitable method underpinning
appropriate environment of gathering knowledge,
person. Safety, evidence of skills, and
environment operating ability attitudes
al, over a range of Assessment
Havens Vocational Training Center
housekeepin situations. by immediate
g and quality superiors with
guidelines regards to the
work
accomplishm
ent
Interviews
with the
participants
on actual
work or
training
settings
LO6. Recommend solutions to problems
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Plan Work Assessment will Combination of Written
implementations procedures require access to distance learning examinations
of solutions. and practices a workplace over and face to face Practical
Conditions of an extended learning demonstration
work period, or a related to
environment suitable method underpinning
Safety, of gathering knowledge,
environmental evidence of skills, and
, operating ability attitudes
housekeeping over a range of -Assessment
and quality situations. by immediate
guidelines superiors with
regards to the
work
accomplishme
nt
Interviews
with the
participants
on actual work
or training
settings
2. Plan Work Assessment will Combination of Written
evaluation of procedures require access to distance learning examinations
implemented and practices a workplace over and face to face Practical
solutions. Conditions of an extended learning demonstration
work period, or a related to
environment suitable method underpinning
Safety, of gathering knowledge,
Havens Vocational Training Center
environmental evidence of skills, and
, operating ability attitudes
housekeeping over a range of -Assessment
and quality situations. by immediate
guidelines superiors with
regards to the
work
accomplishme
nt
Interviews
with the
participants
on actual work
or training
settings
3. Document Work Assessment will Combination of Written
recommended procedures require access to distance learning examinations
solutions and and a workplace over and face to face Practical
submit to practices an extended learning demonstration
appropriate Conditions of period, or a related to
person. work suitable method underpinning
environment of gathering knowledge,
Safety, evidence of skills, and
environment operating ability attitudes
al, over a range of Assessment by
housekeepin situations. immediate
g and quality superiors with
guidelines regards to the
work
accomplishmen
t
Interviews with
the participants
on actual work
or training
settings
LO7. Identify the efficiency and effectiveness of resource utilization
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
1. Measure Use of quality The following Combination of Written
required procedures resources should distance examinatio
resource manual be provided: learning and n
utilization in the Quality policy Simulated or face to face Demonstrat
Havens Vocational Training Center
workplace using Best/good actual workplace. learning ion
appropriate practices Tools, materials /observatio
techniques Continuous and supplies n with oral
improvement needed to questioning
program demonstrate the Third party
required task. report
Reference and
manuals
2. Record data Use of quality The following Combination of Written
in accordance procedures resources should distance examinatio
with workplace manual be provided: learning and n
protocol Quality policy Simulated or face to face Demonstrat
Best/good actual workplace. learning ion
practices Tools, materials /observatio
Continuous and supplies n with oral
improvement needed to questioning
program demonstrate the Third party
required task. report
Reference and
manuals
3. Compare Use of quality The following Combination of Written
recorded data procedures resources should distance examinatio
to determine manual be provided: learning and n
the efficiency Quality policy Simulated or face to face Demonstrat
and Best/good actual workplace. learning ion
effectiveness of practices Tools, materials /observatio
resource Continuous and supplies n with oral
utilization improvement needed to questioning
according to program demonstrate the Third party
established required task. report
environmenta Reference and
l work manuals
procedures
LO8. Determine the causes of Inefficiency and/or ineffectiveness of
resource utilization
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. List potential Use of quality The following Combination Written
causes of procedures resources should be of distance examination
inefficiency manual provided: learning and Demonstratio
and/or Quality policy Simulated or face to face n/observation
ineffectiveness. Best/good actual workplace. learning with oral
practices questioning
Continuous
Tools, materials Third party
improvement and supplies report
needed to
Havens Vocational Training Center
program demonstrate the
required task.
Reference and
manuals
2. Identify Use of quality The following Combination Written
causes of procedures resources should be of distance examination
inefficiency manual provided: learning and Demonstrati
and/or Quality policy Simulated or face to face on/
ineffectiveness Best/good actual workplace. learning observation
through practices Tools, materials with oral
deductive Continuous and supplies questioning
reasoning improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
3. Validate Use of quality The following Combination Written
identified procedures resources should be of distance examination
causes of manual provided: learning and Demonstrati
inefficiency Quality policy Simulated or face to face on/
and/or Best/good actual workplace. learning observation
ineffectiveness practices Tools, materials with oral
thru established Continuous and supplies questioning
environmental improvement needed to Third party
procedures program demonstrate the report
required task.
Reference and
manuals
LO9. Convey inefficient and ineffective environmental practices
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Report Use of quality The following Combination Written
efficient and procedures resources should be of distance examination
effectiveness of manual provided: learning and Demonstratio
resource Quality policy Simulated or face to face n
Best/good /observation
utilization to actual workplace. learning
practices with oral
appropriate Continuous
Tools, materials questioning
personnel improvement and supplies Third party
program needed to report
demonstrate the
required task.
Reference and
manuals
2. Discuss Use of quality The following Combination Written
concerns procedures resources should be of distance examination
related to manual provided: learning and Demonstrati
Havens Vocational Training Center
resource Quality policy Simulated or face to face on
utilization with Best/good actual workplace. learning /observation
appropriate practices Tools, materials with oral
personnel Continuous and supplies questioning
improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
3. Clarify Use of quality The following Combination Written
feedback on procedures resources should be of distance examination
information/con manual provided: learning and Demonstrati
cerns raised Quality policy Simulated or face to face on
with Best/good actual workplace. learning /observation
appropriate practices Tools, materials with oral
personnel Continuous and supplies questioning
improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM/
DEVELOP CAREER AND LIFE DECISIONS/
Havens Vocational Training Center
MODULES TITLE: PRACTICING CAREER PROFESSIONALISM/
DEVELOPING CAREER AND LIFE
DECISIONS/
MODULE DESCRIPTOR: This unit covers the knowledge, skills and
attitudes in promoting career growth and
advancement.
NOMINAL DURATION: 4 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1. Integrate personal objectives with organizational goal
LO2. Set and meet work Priorities.
LO3. Maintain professional growth and development
LO4: Manage one’s emotion
LO5: Develop reflective practice
LO6: Develop reflective practice
LO7: Boost self-confidence and develop self-regulation
Details of Learning Outcomes:
LO1. Integrate personal objectives with organizational goal
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Intra- and Performance The following Combination of Competenc
interpersonal Appraisal resources MUST distance learning y may be
relationships is be provided: and face to face assessed
are maintained Psychological 4.1 Workplace learning through:
in the course of Profile or assessment 5.1 Portfolio
managing Aptitude Tests location Assessment
oneself based 4.2 Case 5.2 Interview
on performance studies/scenari 5.3
evaluation. os Simulation/Rol
e-plays
5.4
Observation
5.5 Third Party
Reports
5.6 Exams and
Tests
LO2. Set and meet work priorities
Assessment Contents Conditions Methodologies Assessment
Havens Vocational Training Center
Criteria Methods
1. Human The following Combination of Competenc
Resources are Financial resources MUST distance learning y may be
utilized Technology be provided: and face to face assessed
efficiently and Hardware 4.1 Workplace learning through:
effectively to Software or assessment 5.1 Portfolio
manage work location Assessment
priorities and 4.2 Case 5.2 Interview
commitments studies/scenari 5.3
os Simulation/Rol
e-plays
5.4
Observation
5.5 Third Party
Reports
5.6 Exams and
Tests
LO3. Maintain professional growth and development
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Participation The following Combination of Competenc
Trainings and in training resources MUST distance learning y may be
career programs be provided: and face to face assessed
opportunities Technical 4.1 Workplace learning through:
are identified Supervisory or assessment 5.1 Portfolio
and Managerial location Assessment
availed of Continuing 4.2 Case 5.2 Interview
based on job Education studies/scenari 5.3
requirements Serving as os Simulation/Rol
Resource e-plays
Persons in 5.4
conferences Observation
and 5.5 Third Party
workshop Reports
5.6 Exams and
Tests
2. Recognitions Participation The following Combination of Competenc
are in training resources MUST distance learning y may be
sought/received programs be provided: and face to face assessed
and Technical 4.1 Workplace learning through:
demonstrated Supervisory or assessment 5.1 Portfolio
as proof of Managerial location Assessment
career Continuing 4.2 Case 5.2 Interview
advancement Education studies/scenari 5.3
Serving as os Simulation/Rol
Resource e-plays
Havens Vocational Training Center
Persons in 5.4
conferences Observation
and 5.5 Third Party
workshop Reports
5.6 Exams and
Tests
3. Recognitions Recommendat The following Combination of Competenc
are ions resources MUST distance learning y may be
sought/received Citations be provided: and face to face assessed
and Certificate of 4.1 Workplace learning through:
demonstrated Appreciations or assessment 5.1 Portfolio
as proof of Commendatio location Assessment
career ns 4.2 Case 5.2 Interview
advancement Awards studies/scenari 5.3
Tangible and os Simulation/Rol
Intangible e-plays
Rewards 5.4
Observation
5.5 Third Party
Reports
5.6 Exams and
Tests
4. Licenses National The following Combination of Competenc
and/or Certificates resources MUST distance learning y may be
certifications Certificate of be provided: and face to face assessed
relevant to job Competency 4.1 Workplace learning through:
and Support Level or assessment 5.1 Portfolio
career are Licenses location Assessment
obtained and Professional 4.2 Case 5.2 Interview
renewed Licenses studies/scenari 5.3
os Simulation/Rol
e-plays
5.4
Observation
5.5 Third Party
Reports
5.6 Exams and
Tests
LO4.Manage one’s emotion
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Self- Work Access to a Combination of Demonstratio
management procedures workplace and distance n and
strategies and practices resources learning and simulation
Conditions of case studies face to face with oral
work learning questioning
Havens Vocational Training Center
environment Case
Safety, problems
environment involving
al, work
housekeepin improvement
g and quality and
guidelines sustainability
issues
Third-party
report
2. Develop Work Access to a Combination of Demonstratio
skills to work procedures workplace and distance n and
independently and practices resources learning and simulation
and to show Conditions of case studies face to face with oral
initiative, to be work learning questioning
conscientious, environment Case
and preserving Safety, problems
in the face of environment involving
setbacks and al, work
frustrations housekeepin improvement
g and quality and
guidelines sustainability
issues
Third-party
report
3. Examine Work Access to a Combination of Demonstratio
techniques for procedures workplace and distance n and
effectively and practices resources learning and simulation
handling Conditions of case studies face to face with oral
negative work learning questioning
emotions and environment Case
unpleasant Safety, problems
situation in the environment involving
workplace al, work
housekeepin improvement
g and quality and
guidelines sustainability
issues
Third-party
report
Havens Vocational Training Center
LO5. Develop reflective practice
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Work Access to a Combination of Demonstratio
Contemplate procedures and workplace distance learning n and
personal practices and and face to face simulation
strengths and Conditions of resources learning with oral
achievements, work case studies questioning
based on self- environment Case
assessment Safety, problems
strategies and environmental, involving
teacher housekeeping work
feedback and quality improvement
guidelines and
sustainability
issues
Third-party
report
2. Monitor Work Access to a Combination of Demonstratio
progress when procedures and workplace distance learning n and
seeking and practices and and face to face simulation
responding to Conditions of resources learning with oral
feedback from work case studies questioning
teachers to environment Case
assist them in Safety, problems
consolidating environmental, involving
strengths, housekeeping work
addressing and quality improvement
weaknesses guidelines and
and fulfilling sustainability
their potential issues
Third-party
report
3. Predict Work Access to a Combination of Demonstratio
outcomes of procedures and workplace distance learning n and
personal and practices and and face to face simulation
academic Conditions of resources learning with oral
challenges by work case studies questioning
reflecting on environment Case
previous Safety, problems
problem environmental, involving
solving and housekeeping work
decision and quality improvement
making guidelines and
strategies and sustainability
feedback from issues
Havens Vocational Training Center
peers and Third-party
teachers report
LO6. Boost self-confidence and develop self-regulation
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Work Access to a Combination of Demonstratio
Demonstrate procedures and workplace distance n and
efforts for practices and learning and simulation
continuous Conditions of resources face to face with oral
self- work case studies learning questioning
improvement environment Case
Safety, problems
environmental, involving
housekeeping work
and quality improvement
guidelines and
sustainability
issues
Third-party
report
2. Eliminate Work Access to a Combination of Demonstratio
counter- procedures and workplace distance n and
productive practices and learning and simulation
tendencies at Conditions of resources face to face with oral
work work case studies learning questioning
environment Case
Safety, problems
environmental, involving
housekeeping work
and quality improvement
guidelines and
sustainability
issues
Third-party
report
3. Maintain Work Access to a Combination of Demonstratio
positive procedures and workplace distance n and
outlook in life practices and learning and simulation
Conditions of resources face to face with oral
work case studies learning questioning
environment Case
Safety, problems
environmental, involving
housekeeping work
and quality improvement
guidelines and
Havens Vocational Training Center
sustainability
issues
Third-party
report
UNIT OF COMPETENCY: PRACTICE OCCUPATIONAL HEALTH AND
SAFETY/
CONTRIBUTE TO WORKPLACE
INNOVATION/
PRACTICE ENTREPRENEURIAL SKILLS IN
THE WORKPLACE
MODULES TITLE: PRACTICE OCCUPATIONAL HEALTH AND
SAFETY/
CONTRIBUTE TO WORKPLACE
INNOVATION/
PRACTICE ENTREPRENEURIAL SKILLS IN
THE WORKPLACE
MODULE DESCRIPTOR: This unit covers the knowledge, skills and
attitudes required to apply problem-solving
techniques to determine the origin of problems
and plan for their resolution. It also includes
addressing procedural problems through
documentation, and referral.
NOMINAL DURATION: 6 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1. Identify OSH compliance requirements
LO2. Prepare OSH requirements for compliance
LO3. Perform task in accordance with relevant OSH policies and
procedures
LO4: Identify opportunities to do things better
LO5: Discuss and develop ideas with others
LO6: Integrate ideas for change in the workplace
LO7: Identify the efficiency and effectiveness of resource utilization
LO8: Determine the causes of Inefficiency and/or ineffectiveness of
resource utilization
LO9: Convey inefficient and ineffective environmental practices
Details of Learning Outcomes:
Havens Vocational Training Center
LO1. Identify OSH compliance requirements
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
1. Identify Work Specific resources Combination of Observation
relevant OSH procedures and for assessment: distance /
requirements practices Evidence of learning and Demonstrat
, regulations, Conditions of competent face to face ion with oral
policies and work performance learning questioning
procedures environment should be Third party
in Safety, obtained by
accordance environmental, observing an
with housekeeping individual in an
workplace and quality information
policies and guidelines management
procedures. role within the
workplace or
operational or
simulated
environment.
2. Convey Work Specific resources Combination of Observation
OSH activity procedures and for assessment: distance /
non- practices Evidence of learning and Demonstrat
conformities Conditions of competent face to face ion with oral
to work performance learning questioning
appropriate environment should be Third party
personnel. Safety, obtained by
environmental, observing an
housekeeping individual in an
and quality information
guidelines management
role within the
workplace or
operational or
simulated
environment.
3. Identify Work Specific resources Combination of Observation
OHS procedures and for assessment: distance /
preventive practices Evidence of learning and Demonstrat
and control Conditions of competent face to face ion with oral
requirements work performance learning questioning
in environment should be Third party
accordance Safety, obtained by
with OSH environmental, observing an
work policies housekeeping individual in an
and and quality information
procedures guidelines management
Havens Vocational Training Center
role within the
workplace or
operational or
simulated
environment.
LO2. Prepare OSH requirements for compliance
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
1. Identify Work The following Combination of Observation/
OSH work procedures resources should be distance demonstratio
activity and practices provided: learning and n with oral
material, Conditions of Facilities face to face questioning
Third party
tools and work materials, tools learning
report
equipment environment and equipment
requirements Safety, necessary for
in accordance environmental, the activity.
with housekeeping
workplace and quality
policies and guidelines
procedures.
2. Identify Work The following Combination of Observation/
required OSH procedures resources should be distance demonstratio
materials, and practices provided: learning and n with oral
tools and Conditions of Facilities face to face questioning
Third party
equipment work materials, tools learning
report
requirements environment and equipment
in accordance Safety, necessary for
with environmental, the activity.
workplace housekeeping
policies and and quality
procedures. guidelines
3 Arrange Work The following Combination of Observation/
and place procedures resources should be distance demonstrati
required OSH and practices provided: learning and on with oral
materials, Conditions of Facilities face to face questioning
tools and work materials, tools learning Third party
equipment in environment and equipment report
accordance Safety, necessary for
with OSH environmental, the activity.
work housekeeping
standard. and quality
guidelines
Havens Vocational Training Center
LO3. Perform task in accordance with relevant OSH policies and
procedures
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
1. Identify Work The following Combination of Observation /
relevant OSH procedures resources should be distance demonstratio
work and practices provided: learning and n with oral
procedures in Conditions of Facilities face to face questioning
Third party
accordance work materials, tools learning
report
with environment and equipment
workplace Safety, necessary for the
policies and environmental, activity.
procedures housekeeping
and quality
guidelines
2. Execute Work The following Combination of Observation /
work procedures resources should be distance demonstratio
activities in and practices provided: learning and n with oral
accordance Conditions of Facilities face to face questioning
Third party
with OSH work materials, tools learning
report
work environment and equipment
standards Safety, necessary for the
environmental, activity.
housekeeping
and quality
guidelines
3. Report Work The following Combination of Observation /
non- procedures resources should be distance demonstratio
compliance, and practices provided: learning and n with oral
work Conditions of facilities face to face questioning
Third party
activities to work materials, tools learning
report
appropriate environment and equipment
personnel. Safety, necessary for the
environmental, activity.
housekeeping
and quality
guidelines
LO4. Identify opportunities to do things better
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Work The following Combination of Psychological
opportunitie procedures and resources distance and
s for practices should be learning and behavioral
Havens Vocational Training Center
improvemen Conditions of provided: face to face interviews
t proactively work pens, papers learning Performance
in own area environment and other evaluation
of work. Safety, writing Life narrative
environmental, implements inquiry
housekeeping cartolina Review of
and quality manila portfolios of
guidelines papers evidence and
third-party
reports of on-
the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
applied
2. Gather and Work The following Combination of Psychological
review procedures and resources distance and
information practices should be learning and behavioral
which may be Conditions of provided: face to face interviews
relevant to work pens, papers, learning Performance
ideas and environment and other evaluation
which might Safety, writing Life narrative
assist in environmental, implements inquiry
gaining housekeeping cartolina Review of
support for and quality manila portfolios of
idea. guidelines papers evidence and
third-party
reports of on-
the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
Havens Vocational Training Center
applied
LO5. Discuss and develop ideas with others
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Preparation The following Combination of Psychological
people who Discussion resources distance and
could Clarification of should be learning and behavioral
provide goals provided: face to face interviews
input to Listening pens, papers learning Performance
ideas for Rapport and other evaluation
improvement building writing Life narrative
s. Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
applied
2. Select Preparation The following Combination of Psychological
ways of Discussion resources distance and
approaching Clarification of should be learning and behavioral
people to goals provided: face to face interviews
begin sharing Listening pens, papers learning Performance
ideas Rapport and other evaluation
building writing Life narrative
Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
Havens Vocational Training Center
situations the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
applied
3. Set Preparation The following Combination of Psychological
meeting with Discussion resources distance and
relevant Clarification of should be learning and behavioral
people. goals provided: face to face interviews
Listening pens, papers learning Performance
Rapport and other evaluation
building writing Life narrative
Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
applied
Havens Vocational Training Center
Preparation The following Combination of Psychological
4. Follow-up, Discussion resources distance and
review and Clarification of should be learning and behavioral
select ideas goals provided: face to face interviews
based on Listening pens, papers learning Performance
feedback Rapport and other evaluation
building writing Life narrative
Problem solving implements inquiry
cartolina
Decision Review of
manila papers
making portfolios of
Assertiveness evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
character
strengths and
virtues
applied
5. Use Preparation The following Combination of Psychological
critical Discussion resources distance and
inquiry Clarification of should be learning and behavioral
method to goals provided: face to face interviews
discuss and Listening pens, papers learning Performance
develop ideas Rapport and other evaluation
with others. building writing Life narrative
Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizational
analysis
standardized
assessment of
Havens Vocational Training Center
character
strengths and
virtues
applied
LO6. Integrate ideas for change in the workplace
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Use critical Preparation The following Combination of Psychological
inquiry Discussion resources distance learning and
method to Clarification of should be and face to face behavioral
integrate goals provided: learning interviews
different Listening pens, papers Performance
ideas for Rapport and other evaluation
change of building writing Life narrative
key people Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizationa
l analysis
standardized
assessment
of character
strengths and
virtues
applied
2. Use Preparation The following Combination of Psychological
summarizing, Discussion resources distance learning and
analyzing and Clarification of should be and face to face behavioral
generalizing goals provided: learning interviews
skills to Listening pens, papers Performance
extract Rapport and other evaluation
salient points building writing Life narrative
in the pool of Problem solving implements inquiry
ideas Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
Havens Vocational Training Center
situations the-job
performance
Sensitivity
analysis
organizationa
l analysis
standardized
assessment
of character
strengths and
virtues
applied
3. Use Preparation The following Combination of Psychological
reporting Discussion resources distance learning and
skills to Clarification of should be and face to face behavioral
communicate goals provided: learning interviews
results Listening pens, papers Performance
Rapport and other evaluation
building writing Life narrative
Problem solving implements inquiry
Decision cartolina Review of
making manila portfolios of
Assertiveness papers evidence and
Dealing with third-party
difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizationa
l analysis
standardized
assessment
of character
strengths and
virtues
applied
4. Identify Preparation The following Combination of Psychological
current Discussion resources distance learning and
issues and Clarification of should be and face to face behavioral
concerns on goals provided: learning interviews
the systems, Listening pens, papers Performance
processes Rapport and other evaluation
and building writing Life narrative
procedures, Problem solving implements inquiry
as well as the Decision cartolina Review of
Havens Vocational Training Center
need for making manila portfolios of
simple Assertiveness papers evidence and
innovative Dealing with third-party
practices difficult reports of on-
situations the-job
performance
Sensitivity
analysis
organizationa
l analysis
standardized
assessment
of character
strengths and
virtues
applied
LO7. Identify the efficiency and effectiveness of resource utilization
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
1. Measure Use of quality The following Combination of Written
required procedures resources should distance examinatio
resource manual be provided: learning and n
utilization in Quality policy Simulated or face to face Demonstrat
the Best/good actual workplace. learning ion
workplace practices Tools, materials /observatio
using Continuous and supplies n with oral
appropriate improvement needed to questioning
techniques program demonstrate the Third party
required task. report
Reference and
manuals
2. Record Use of quality The following Combination of Written
data in procedures resources should distance examinatio
accordance manual be provided: learning and n
with Quality policy Simulated or face to face Demonstrat
workplace Best/good actual workplace. learning ion
protocol practices Tools, materials /observatio
Continuous and supplies n with oral
improvement needed to questioning
program demonstrate the Third party
required task. report
Reference and
manuals
3. Compare Use of quality The following Combination of Written
recorded procedures resources should distance examinatio
data to manual be provided: learning and n
Havens Vocational Training Center
determine Quality policy Simulated or face to face Demonstrat
the efficiency Best/good actual workplace. learning ion
and practices Tools, materials /observatio
effectiveness Continuous and supplies n with oral
of resource improvement needed to questioning
utilization program demonstrate the Third party
according to required task. report
established Reference and
environmen manuals
tal work
procedures
LO8. Determine the causes of Inefficiency and/or ineffectiveness of
resource utilization
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. List Use of quality The following Combination Written
potential procedures resources should be of distance examination
causes of manual provided: learning and Demonstratio
inefficiency Quality policy Simulated or face to face n/observation
Best/good with oral
and/or actual workplace. learning
practices questioning
ineffectivenes Continuous Tools, materials Third party
s. improvement and supplies report
program needed to
demonstrate the
required task.
Reference and
manuals
2. Identify Use of quality The following Combination Written
causes of procedures resources should be of distance examination
inefficiency manual provided: learning and Demonstrati
and/or Quality policy Simulated or face to face on/
ineffectivenes Best/good actual workplace. learning observation
s through practices Tools, materials with oral
deductive Continuous and supplies questioning
reasoning improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
3. Validate Use of quality The following Combination Written
identified procedures resources should be of distance examination
causes of manual provided: learning and Demonstrati
inefficiency Quality policy Simulated or face to face on/
and/or Best/good actual workplace. learning observation
ineffectivenes practices Tools, materials with oral
s thru Continuous and supplies questioning
Havens Vocational Training Center
established improvement needed to Third party
environmenta program demonstrate the report
l procedures required task.
Reference and
manuals
LO9. Convey inefficient and ineffective environmental practices
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. Report Use of quality The following Combination Written
efficient and procedures resources should be of distance examination
effectiveness manual provided: learning and Demonstratio
of resource Quality policy Simulated or face to face n
Best/good /observation
utilization to actual workplace. learning
practices with oral
appropriate Continuous Tools, materials questioning
personnel improvement and supplies Third party
program needed to report
demonstrate the
required task.
Reference and
manuals
2. Discuss Use of quality The following Combination Written
concerns procedures resources should be of distance examination
related to manual provided: learning and Demonstrati
resource Quality policy Simulated or face to face on
utilization Best/good actual workplace. learning /observation
with practices Tools, materials with oral
appropriate Continuous and supplies questioning
personnel improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
3. Clarify Use of quality The following Combination Written
feedback on procedures resources should be of distance examination
information/c manual provided: learning and Demonstrati
oncerns Quality policy Simulated or face to face on
raised with Best/good actual workplace. learning /observation
appropriate practices Tools, materials with oral
personnel Continuous and supplies questioning
improvement needed to Third party
program demonstrate the report
required task.
Reference and
manuals
COMMON COMPETENCIES:
Havens Vocational Training Center
UNIT OF COMPETENCY: DEVELOP AND UPDATE INDUSTRY
KNOWLEDGE
MODULES TITLE: DEVELOPING AND UPDATING INDUSTRY
KNOWLEDGE
MODULE DESCRIPTOR: This unit of competency deals with the knowledge,
skills required to access, increase and update
industry knowledge. It includes seek information on
the industry and update industry knowledge.
NOMINAL DURATION: 4 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. Seek information on the industry
LO2. Update industry knowledge
LO3. Develop and update local knowledge
LO4. Promote products and services to customers
Details of Learning Outcomes:
LO1. Seek information on the industry
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Sources of Information Students/trainees must Combination of Interview/
information on sources may be provided with the distance questions
the industry are include but are Knew key learning and Practical
correctly not limited to: face to face demonstra
identified and sources of learning tion
accessed media information on
Portfolio of
reference the industry
industry
books Updated
informatio
libraries industry
n related
unions knowledge
to
industry Accessed and
trainee’s
associations used industry
work
industry information
journals Developed and
internet updated local
personal knowledge
observation Promoted
and products and
experience services
2. Information to Different Students/trainees must Combination of Interview/
assist effective sectors of the distance questions
Havens Vocational Training Center
work industry and be provided with the learning and Practical
performance is the services face to face demonstra
obtained in line Knew key learning
available in tion
with job sources of
each sector Portfolio of
information on
industry
requirements the industry
relationship information
between Updated
related to
industry
tourism and trainee’s
knowledge
hospitality work
Accessed and
relationship used industry
between the information
industry and Developed and
updated local
other industries
knowledge
industry Promoted products
working and services
conditions
legislation that
affects the
industry
• liquor
• health and
safety
• hygiene
• gaming
• workers
compensation
• consumer
protection
• duty of care
• building
regulations
trade unions
environmental
issues and
requirements
industrial
Havens Vocational Training Center
relations issues
and major
organizations
career
opportunities
within the
industry
work ethic
required to
work in the
industry and
industry
expectations of
staff
quality
assurance
LO2. Update industry knowledge
Assessment Contents Conditions Methodologies Assessmen
Criteria t
Methods
1. Informal May include: Students/trainees Combination of Intervie
and/or formal must be provided distance learning w/
Discussions with
research is used with the and face to face question
colleagues,
to update learning s
management and Knew key
general Practical
customers sources of
knowledge of demonst
information on
the industry Reading internal the industry ration
enterprise Updated Portfolio
material about industry of
products and knowledge industry
services Accessed and informatio
used industry n related
Familiarity with information to
customer Developed and
trainee’s
comments updated local
work
including knowledge
complaints Promoted
products and
Reading and services
researching
product data and
Havens Vocational Training Center
information
Conducting
internal testing to
determine quality
and differentials
General media
research
Developing and
analyzing
responses to
questionnaires
Reading surveys
and ratings
LO3. Develop and update local knowledge
Assessment Contents Conditions Methodologies Assessmen
t Methods
Criteria
1. Local May include: Students/trainees Combination of Intervie
knowledge is must be provided with distance learning w/
Discussions with
updated using the and face to face question
colleagues,
informal and/or learning s
management and Knew key
formal research Practical
customers sources of
information on demonst
Reading internal the industry ration
enterprise Updated industry Portfolio
material about knowledge of industry
products and Accessed and informatio
services used industry n related
information to
Familiarity with Developed and trainee’s
customer updated local
work
comments knowledge
including Promoted products
complaints and services
Reading and
researching
product data and
information
Conducting
internal testing
to determine
quality and
Havens Vocational Training Center
differentials
General media
research
Developing and
analyzing
responses to
questionnaires
Reading
surveys and
ratings
LO4. Promote products and services to customers
3. Promotional May include: Students/trainees Combination of Intervie
initiatives are must be provided with distance learning w/
described that Media the and face to face question
may be used to campaigns learning s
Knew key
promote Practical
Internal sources of
products and demonst
promotions, information on
services the industry ration
including static
Updated industry Portfolio
displays, knowledge of industry
demonstrations, Accessed and informatio
used industry n related
tastings, videos,
information to
competitions, Developed and trainee’s
updated local
packages, work
knowledge
events Promoted products
and services
Havens Vocational Training Center
UNIT OF COMPETENCY: OBSERVE WORKPLACE HYGIENE PROCEDURES
MODULES TITLE: OBSERVING WORKPLACE HYGIENE
PROCEDURES
MODULE DESCRIPTOR: This unit of competency deals with the knowledge,
skills and attitudes in observing workplace hygiene
procedures. It includes following hygiene
procedures and identifying and preventing hygiene
risks.
NOMINAL DURATION: 4 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. Follow hygiene procedures
LO2. Identify and prevent hygiene risks
Details of Learning Outcomes:
LO1. Determine areas of concern for safety measures
Assessment Contents Conditions Methodologies Assessmen
Criteria t
Methods
1. Workplace Hygiene Students/trainees Combination of Written
hygiene procedures may must be provided with distance learning examina
procedures are include: the following: and face to face tion
implemented in Assessment learning Practical
line with safe and required evidence demonst
enterprise and hygienic that the candidate: ration
legal handling of
requirements food and Followed
beverage hygiene
regular procedures
hand Identified and
washing responded to
correct hygiene risk
food Practiced
storage personal
appropriate grooming and
and clean hygiene
clothing
avoidance
of cross-
Havens Vocational Training Center
contaminat
ion
safe
handling
disposal of
linen and
laundry
appropriate
handling
and
disposal of
garbage
cleaning
and
sanitizing
procedures
personal
hygiene
LO2: Identify and prevent hygiene risks
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Potential bacterial and Students/trainees Combination of Written
hygiene risks are other must be provided with distance learning examinati
identified in line contamination the following: and face to face on
with enterprise arising from Assessment learning Practical
procedures required evidence demonstrat
poor handling of
food that the candidate: ion
inappropriate Followed
storage of foods hygiene
storage at procedures
incorrect Identified and
temperatures responded to
foods left hygiene risk
uncovered Practiced personal
poor personal grooming and
hygiene hygiene
practices
poor work
practices
•cleaning
•housekeeping
•food handling
•vermin
Havens Vocational Training Center
•airborne dust
cross-
contamination
through
cleaning
inappropriate
cleaning
practices
inappropriate
handling of
potentially
infectious linen
contaminated
wastes such as
blood and body
secretions
disposal of
garbage and
contaminated
or potentially
contaminated
wastes
2. Action to auditing staff Students/trainees Combination of Written
minimize and skills and must be provided with distance learning examinati
remove risks are providing the following: and face to face on
taken training Assessment learning Practical
within scope of required evidence demonstrat
individual ensuring that the candidate: ion
responsibility of policies and
enterprise/legal procedures are Followed
requirements followed hygiene
procedures
strictly Identified and
responded to
audits or hygiene risk
incidents with Practiced personal
follow up grooming and
actions hygiene
Havens Vocational Training Center
UNIT OF COMPETENCY: PERFORM COMPUTER OPERATIONS
MODULES TITLE: PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes
and values needed to perform computer operations
which includes inputting, accessing, producing and
transferring data using the appropriate hardware
and software
NOMINAL DURATION: 5 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. Plan and prepare for task to be undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce/output data using computer system
LO5. Maintain computer equipment and systems
Details of Learning Outcomes:
LO1. Perform estimations
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Appropriate Personal Students/trainees Combination of The assessor
hardware and computers must be provided with distance may select two
software is Networked the following: learning and of the
selected systems face to face following
Selected and used
according to task Communication learning assessment
hardware
assigned and equipment methods to
components
required Printers correctly and objectively
outcome Scanners according to the assess the
Keyboard task requirement candidate
Mouse Identified and
Observation
explain the
Questionin
functions of both
g
hardware and
Practical
software used,
demonstra
their general
tion
features and
capabilities
Havens Vocational Training Center
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
2. software is Includes the Students/trainees Combination of The assessor
selected following but not must be provided with distance may select two
according to task limited to: the following: learning and of the
assigned face to face following
Word Selected and used
learning assessment
processing hardware
methods to
packages components
Data base correctly and objectively
packages according to the assess the
Internet task requirement candidate
Spreadsheets Identified and
Observation
explain the
Questionin
functions of both
g
hardware and
Practical
software used,
demonstration
their general
features and
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
3. OH & S OHS guidelines Students/trainees Combination of The assessor
guidelines and must be provided with distance may select two
Enterprise
procedures are the following: learning and of the
procedures
followed face to face following
Selected and used
learning assessment
hardware
methods to
components
correctly and objectively
assess the
Havens Vocational Training Center
according to the candidate
task requirement
Identified and Observation
explain the Questionin
functions of both g
hardware and Practical
software used, demonstration
their general
features and
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
LO2. Input data into computer
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Inputted data Storage media Students/trainees Combination of The assessor
are stored in include the must be provided distance may select two
storage media following but not with the following: learning and of the
according to limited to: face to face following
Selected and
requirements diskettes learning assessment
used hardware
CDs methods to
components
zip disks objectively
correctly and
hard disk assess the
according to the
drives, local candidate
task requirement
and remote
Identified and
Observation
explain the
Questionin
functions of both
g
hardware and
Practical
software used,
demonstrati
their general
on
features and
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
Havens Vocational Training Center
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
2. Work is Types of Students/trainees Combination of The assessor
performed equipment must be provided distance may select two
within used with the following: learning and of the
ergonomic Appropriate face to face following
furniture Selected and
guidelines learning assessment
Seating posture used hardware
methods to
Lifting posture components
correctly and objectively
Visual display
according to the assess the
unit screen
brightness task requirement candidate
Identified and
Observation
explain the
Questionin
functions of both
g
hardware and
Practical
software used,
demonstrati
their general
on
features and
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
LO3. Access information using computer
1. Desktop icons Icons include the Students/trainees Combination of The assessor
are correctly following but not must be provided distance may select two
selected, limited to: with the following: learning and of the
opened and face to face following
directories/ Selected and
closed for learning assessment
folders used hardware
navigation methods to
files components
purposes network correctly and objectively
devices according to the assess the
recycle bin task requirement candidate
Identified and
Observation
explain the
Questionin
functions of both
Havens Vocational Training Center
hardware and g
software used, Practical
their general demonstrati
features and on
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
LO4. Produce/output data using computer system
1. Entered data Icons include the Students/trainees Combination of The assessor
are processed following but not must be provided distance may select two
using limited to: with the following: learning and of the
appropriate face to face following
directories/ Selected and
learning assessment
software folders used hardware
methods to
commands files components
network correctly and objectively
devices according to the assess the
recycle bin task requirement candidate
Identified and
Observation
explain the
Questionin
functions of both
g
hardware and
Practical
software used,
demonstrati
their general
on
features and
capabilities
Produced
accurate and
complete data in
accordance with
the requirements
Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
Havens Vocational Training Center
LO5. Maintain computer equipment and systems
1. Systems for Icons include the Students/trainees Combination of The assessor
cleaning, minor following but not must be provided distance may select two
maintenance limited to: with the following: learning and of the following
and face to face assessment
Creating more Selected and
replacement of learning methods to
space in the used hardware
consumables objectively
hard disk components
are Reviewing correctly and assess the
implemented programs according to the candidate
Deleting task requirement Observation
unwanted Identified and Questionin
files explain the g
Backing up functions of both Practical
files hardware and demonstrati
Checking hard software used, on
drive for their general
errors features and
Using up to capabilities
date anti-virus Produced
programs accurate and
Cleaning dust complete data in
from internal accordance with
and external the requirements
surfaces Used appropriate
devices and
procedures to
transfer files/data
accurately
Maintained
computer system
Havens Vocational Training Center
UNIT OF COMPETENCY: PERFORM WORKPLACE AND SAFETY PRACTICES
MODULES TITLE: PERFORMING WORKPLACE AND SAFETY PRACTICES
MODULE DESCRIPTOR: This unit of competency deals with the knowledge,
skills and attitudes in following health, safety and
security practices. It includes dealing with
emergency situations and maintaining safe
personal presentation standards.
NOMINAL DURATION: 5 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. Follow workplace procedures for health, safety and security practices
LO2. Perform child protection duties relevant to the tourism industry
LO3. Observe and monitor people
LO4. Deal with emergency situations
LO5: Maintain safe personal presentation standards
LO6: Maintain a safe and secure workplace
Details of Learning Outcomes:
LO1. Follow workplace procedures for health, safety and security practices
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Correct May include but Students/trainees Combination of Written
health, safety are not limited must be provided with distance examination
and security the following: learning and s
to :
procedures are face to face Practical
Complied with demonstrati
followed in line use of learning
industry on related to
with personal
practices and underpinnin
legislation, protective procedures g
regulations clothing and Used knowledge,
and enterprise equipment interactive skills, and
procedures safe posture communication attitudes
including with others Assessment
sitting, Complied with by
standing, workplace immediate
bending safety, security superiors
manual and hygiene with regards
handling practices to the work
Identified faults accomplish
including
Havens Vocational Training Center
lifting, & problems and ment
transferring the necessary Interviews
safe work corrective with the
techniques action participants
Demonstrated on actual
including
ability to work or
knives and perform child training
equipment, protection settings
handling hot duties relevant
surfaces, to tourism
computers industry
and Demonstrated
electronic ability to
equipment prepare for
safe observation and
handling of monitoring
activities
chemicals,
relevant to
poisons and designated
dangerous situations
materials Promoted
ergonomical public relation
ly sound among others
furniture Complied with
and work quality
stations standards
emergency Responded to
fire and emergency
situations in
accident
line with
hazard enterprise
identificatio guidelines
n and Complied with
control proper dress
security of code
documents,
cash,
equipment,
people
key control
systems
2. Breaches of May include but Students/trainees Combination of Written
health, safety are not limited to : must be provided with distance examination
and security the following: learning and s
loss of keys Practical
procedures are face to face
strange or Complied with demonstrati
identified and learning
suspicious industry on related to
reported in line persons practices and underpinnin
with enterprise broken or procedures g
malfunctioni Used
Havens Vocational Training Center
procedurecolle ng interactive knowledge,
ction equipment communication skills, and
requirements loss of with others attitudes
and plan. property, Complied with Assessment
goods or workplace by
materials safety, security immediate
damaged and hygiene superiors
property or practices with regards
fittings Identified faults to the work
lack of & problems and accomplish
suitable the necessary ment
signage corrective Interviews
when action with the
required Demonstrated participants
lack of ability to on actual
training on perform child work or
health and protection training
safety issues duties relevant settings
unsafe work to tourism
practices industry
Demonstrated
ability to
prepare for
observation and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
Havens Vocational Training Center
LO2. Perform child protection duties relevant to the tourism industry
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Issue of May include but are Students/trainees Combination of Written
sexual not limited to : must be provided distance examination
exploitation with the following: learning and s
loss of keys Practical
of children by face to face
strange or Complied with demonstrati
tourist is learning
suspicious industry on related to
identified persons practices and underpinnin
broken or procedures g
malfunctionin Used knowledge,
g equipment interactive skills, and
loss of communication attitudes
property, with others Assessment
goods or Complied with by
materials workplace immediate
damaged safety, security superiors
property or and hygiene with regards
fittings practices to the work
lack of Identified faults accomplish
suitable & problems and ment
signage when the necessary Interviews
required corrective with the
lack of action participants
training on Demonstrated on actual
health and ability to work or
safety issues perform child training
unsafe work protection settings
practices duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
Havens Vocational Training Center
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
LO3. Observe and monitor people
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Areas and May include but are Students/trainees Combination of Written
people who not limited to : must be provided distance examination
require with the following: learning and s
loss of keys Practical
observation face to face
strange or Complied with demonstrati
and learning
suspicious industry on related to
monitoring is persons practices and underpinnin
prepared broken or procedures g
malfunctioning Used knowledge,
equipment interactive skills, and
loss of communicatio attitudes
property, n with others Assessment
goods or Complied with by
materials workplace immediate
damaged safety, security superiors
property or and hygiene with regards
fittings practices to the work
lack of suitable Identified accomplish
signage when faults & ment
required problems and Interviews
lack of training the necessary with the
on health and corrective participants
safety issues action on actual
unsafe work Demonstrated work or
practices ability to training
perform child settings
protection
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and monitoring
activities
Havens Vocational Training Center
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
LO4. Deal with emergency situations
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Emergency May include but is Students/trainees Combination of Written
and potential not limited to : must be provided distance examinatio
emergency with the following: learning and ns
personal Practical
situations are face to face
injuries Complied with demonstra
recognized learning
fire industry tion
and electrocution practices and related to
appropriate natural procedures underpinni
action are calamity i.e. Used ng
taken within earthquake/fl interactive knowledge
individual’s ood communicatio , skills, and
scope of criminal acts n with others attitudes
responsibility i.e. robbery Complied with Assessmen
workplace t by
safety, immediate
security and superiors
hygiene with
practices regards to
Identified the work
faults & accomplish
problems and ment
the necessary Interviews
corrective with the
action participant
Demonstrated s on actual
ability to work or
perform child training
protection settings
Havens Vocational Training Center
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
LO5. Deal with emergency situations
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Workplace May include but is Students/trainees Combination of Written
health, safety not limited to : must be provided distance examinatio
and security with the following: learning and ns
personal Practical
responsibilitie face to face
injuries Complied with demonstra
s are learning
fire industry tion
identified. electrocution practices and related to
natural procedures underpinni
calamity i.e. Used ng
earthquake/fl interactive knowledge
ood communicatio , skills, and
criminal acts n with others attitudes
i.e. robbery Complied with Assessmen
workplace t by
safety, immediate
security and superiors
hygiene with
practices regards to
Havens Vocational Training Center
Identified
the work
faults & accomplish
problems and ment
the necessary Interviews
corrective with the
action participant
Demonstrated s on actual
ability to work or
perform child training
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
LO6. Maintain a safe and secure workplace
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Safe May include but is Students/trainees Combination of Written
personal not limited to : must be provided distance examinatio
standards are with the following: learning and ns
personal Practical
identified and face to face
injuries Complied with demonstra
learning
followed in fire industry tion
line with electrocution practices and related to
enterprise natural procedures underpinni
Havens Vocational Training Center
requirements calamity i.e. Used ng
earthquake/fl interactive knowledge
ood communicatio , skills, and
criminal acts n with others attitudes
i.e. robbery Complied with Assessmen
workplace t by
safety, immediate
security and superiors
hygiene with
practices regards to
Identified the work
faults & accomplish
problems and ment
the necessary Interviews
corrective with the
action participant
Demonstrated s on actual
ability to work or
perform child training
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
Havens Vocational Training Center
UNIT OF COMPETENCY: PROVIDE EFFECTIVE CUSTOMER SERVICE
MODULES TITLE: PROVIDING EFFECTIVE CUSTOMER SERVICE
MODULE DESCRIPTOR: This unit of competency deals with the knowledge,
skills and attitudes in providing effective customer
service. It includes greeting customer, identifying
customer needs, delivering service to customer,
handling queries through use of common business
tools and technology and handling complaints,
evaluation and recommendation.
NOMINAL DURATION: 5 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. Greet customer
LO2. Identify needs of customers
LO3. Deliver service to customer
LO4. Handle queries through use of common business tools and technolgoy
LO5: Handle complaints/conflict situations, evaluation and recommendations
Details of Learning Outcomes:
LO1. Greet customer
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Customers May include but Students/trainees Combination of Written
are greeted in are not limited must be provided with distance examination
line with the following: learning and s
to :
enterprise face to face Practical
Internal Complied with demonstrati
procedure learning
External industry practices and on related to
procedures underpinnin
g
Used knowledge,
interactive skills, and
communication attitudes
with others Assessment
Complied with by
occupational, immediate
health and superiors
Havens Vocational Training Center
safety practices with regards
Promoted to the work
public relation accomplish
among others ment
Complied with Interviews
service manual with the
standards participants
Demonstrated on actual
familiarity with work or
company training
facilities, settings
products and
services
Applied
company rules
and standards
Applied
telephone
ethics
Applied correct
procedure in
using
telephone, fax
machine,
internet
Handled
customer
complaints
within limit of
individual
responsibility
2. Non verbal May include but Students/trainees Combination of Written
communication are not limited to : must be provided with distance examination
are observed the following: learning and s
body Practical
when face to face
language Complied with demonstrati
responding to learning
dress and industry practices and on related to
customers. accessories procedures underpinnin
gestures g
and Used knowledge,
mannerisms interactive skills, and
voice communication attitudes
tonality and with others Assessment
volume Complied with by
use of space occupational, immediate
culturally health and superiors
specific safety practices with regards
communicati Promoted to the work
on customs public relation accomplish
and among others ment
Havens Vocational Training Center
practices Complied with Interviews
service manual with the
standards participants
Demonstrated on actual
familiarity with work or
company training
facilities, settings
products and
services
Applied
company rules
and standards
Applied
telephone
ethics
Applied correct
procedure in
using
telephone, fax
machine,
internet
Handled customer
complaints within
limit of individual
responsibility
3. Sensitivity May include: Students/trainees Combination of Written
to cultural and must be provided with distance examination
modes of s
social the following: learning and
greeting, Practical
differences is face to face
farewell Complied with demonstrati
and learning
demonstrated industry practices and on related to
conversatio procedures underpinnin
n g
body Used knowledge,
language/ interactive skills, and
use of body communication attitudes
gestures with others Assessment
formality of Complied with by
language occupational, immediate
health and superiors
safety practices with regards
Promoted to the work
public relation accomplish
among others ment
Complied with Interviews
service manual with the
standards participants
Demonstrated on actual
familiarity with work or
company training
Havens Vocational Training Center
facilities, settings
products and
services
Applied
company rules
and standards
Applied
telephone
ethics
Applied correct
procedure in
using
telephone, fax
machine,
internet
Handled customer
complaints within limit
of individual
responsibility
LO2. Identify needs of customers
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. May include but are Students/trainees Combination of Written
Appropriate not limited to : must be provided distance examination
interpersonal with the following: learning and s
interactive Practical
skills are face to face
communication Complied with demonstrati
used to learning
public relation industry on related to
ensure that good working practices and underpinnin
customer attitude procedures g
needs are sincerity Used knowledge,
accurately pleasant interactive skills, and
disposition communication attitudes
identified
effective with others Assessment
communication Complied with by
skills workplace immediate
safety, security superiors
and hygiene with regards
practices to the work
Identified faults accomplish
& problems and ment
the necessary Interviews
corrective with the
action participants
Demonstrated on actual
ability to work or
perform child training
Havens Vocational Training Center
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
2. Customer May include but are Students/trainees Combination of Written
needs are not limited to : must be provided distance examination
assessed for with the following: learning and s
those with a Practical
urgency so face to face
disability Complied with demonstrati
learning
that priority those with industry on related to
for service special practices and underpinnin
delivery can cultural or procedures g
be identified language Used knowledge,
needs interactive skills, and
unaccompani communication attitudes
ed children with others Assessment
parents with Complied with by
young workplace immediate
children safety, security superiors
pregnant and hygiene with regards
women practices to the work
Identified faults accomplish
& problems and ment
the necessary Interviews
corrective with the
action participants
Demonstrated on actual
Havens Vocational Training Center
ability to work or
perform child training
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with proper
dress code
LO3. Deliver service to customer
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Customer May include but are Students/trainees Combination of Written
needs are not limited to : must be provided distance examination
promptly with the following: learning and s
attended to modes of face to face Practical
greeting and Complied with demonstrati
in line with learning
farewell industry on related to
enterprise
addressing practices and underpinnin
procedure procedures
the person by g
Used knowledge,
name
interactive skills, and
time-lapse communicatio attitudes
before a n with others Assessment
response Complied with by
style manual workplace immediate
requirements safety, security superiors
Havens Vocational Training Center
standard and hygiene with regards
letters and practices to the work
format Identified accomplish
faults & ment
problems and Interviews
the necessary with the
corrective participants
action on actual
Demonstrated work or
ability to training
perform child settings
protection
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
LO4. Handle queries through use of common business tools and
technolgoy
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Common May include but is Students/trainees Combination of Written
business not limited to : must be provided distance examinatio
tools and with the following: learning and ns
Telephone Practical
technology face to face
fax machine Complied with demonstra
are used learning
computer industry tion
Havens Vocational Training Center
efficiently to equipment practices and related to
determine internet, procedures underpinni
customer email Used ng
interactive knowledge
requirements communicatio , skills, and
n with others attitudes
Complied with Assessmen
workplace t by
safety, immediate
security and superiors
hygiene with
practices regards to
Identified the work
faults & accomplish
problems and ment
the necessary Interviews
corrective with the
action participant
Demonstrated s on actual
ability to work or
perform child training
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
Havens Vocational Training Center
LO5. Handle complaints/conflict situations, evaluation and
recommendations
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Guests are May include but are Students/trainees Combination of Written
greeted with not limited to : must be provided distance examinatio
a smile and with the following: learning and ns
eye-to-eye modes of face to face Practical
greeting and Complied with demonstra
learning
contact farewell industry tion
addressing practices and related to
the person by procedures underpinni
Used ng
name
interactive knowledge
time-lapse communicatio , skills, and
before a n with others attitudes
response Complied with Assessmen
style manual workplace t by
requirements safety, immediate
standard security and superiors
letters and hygiene with
format practices regards to
Identified the work
faults & accomplish
problems and ment
the necessary Interviews
corrective with the
action participant
Demonstrated s on actual
ability to work or
perform child training
protection settings
duties relevant
to tourism
industry
Demonstrated
ability to
prepare for
observation
and
monitoring
activities
relevant to
designated
situations
Promoted
public relation
among others
Havens Vocational Training Center
Complied with
quality
standards
Responded to
emergency
situations in
line with
enterprise
guidelines
Complied with
proper dress code
CORE COMPETENCIES
UNIT OF COMPETENCY: CLEAN AND MAINTAIN KITCHEN PREMISES
MODULES TITLE: CLEANING AND MAINTAINING KITCHEN
PREMISES
MODULE DESCRIPTOR: This unit deals with the skills and knowledge
involve in cleaning, sanitizing and maintaining
kitchens, equipment and utensils for food
preparation and storage in commercial/institutional
kitchens
NOMINAL DURATION: 30 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Clean, sanitize and store equipment
LO2: Clean and sanitize premises
LO3: Dispose of waste
Details of Learning Outcomes:
LO1. Clean, sanitize and store equipment
Assessment Contents Conditions Methodologie Assessment
s Methods
Criteria
1. sanitizing Cleaning and Students/ Blended Oral
kitchen Sanitizing the trainees must learning /written
equipment equipment and be provided delivery mode interview
utensils and utensils as well with the - combination Practical
Havens Vocational Training Center
working as the working following: of distance Demonstra
surfaces. surfaces. Access to learning and tion
Chemicals fully face-to-face Portfolio
and clean equipped learning
potable commerci
water are al/instituti
selected and onal
used for kitchen and
cleaning storage areas
Access to
relevant
cleaning
materials
and
equipment
for kitchen
areas
2. Tools, Preparing of Students/ Blended Oral
materials tools, materials trainees must learning /written
and and Equipment be provided delivery mode interview
equipment according to with the - combination Practical
are the following: of distance Demonstra
prepared maintenance Poultry learning and tion
requirement houses and face-to-face Portfolio
according to
facilities learning
maintenanc
Farm area
e
Foot and
requirement
vehicle baths
s and
Supplies,
instructions tools and
of authority equipment
for
maintenance
of poultry
house and
farm area
3. Report Labeling and Students/ Blended Oral
conditions handling of trainees must learning /written
of poultry chemicals be provided delivery mode interview
housing and Program of with the - combination Practical
facilities to work following: of distance Demonstra
the activities are Poultry learning and tion
immediate implemented houses and face-to-face Portfolio
authority as scheduled facilities learning
and in Farm area
compliance Foot and
Havens Vocational Training Center
with vehicle baths
Environmen Supplies,
tal tools and
Compliance equipment
Certificate. for
maintenance
of poultry
house and
farm area
4. Prepare Practice 3Rs Students/ Blended Oral
Tools, and 5S trainees must learning /written
materials Parts and be provided delivery mode interview
and functions of with the - combination Practical
equipment specific tools following: of distance Demonstra
according and farm Poultry learning and tion
to implements houses and face-to-face Portfolio
maintenanc use in raising facilities learning
e poultry Farm area
requirement Foot and
s and vehicle baths
instructions Supplies,
of authority. tools and
equipment
for
maintenance
of poultry
house and
farm area
LO2.Clean and sanitize premises
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Walls, Cleaning and Students/ Blended Oral
floors, sanitizing trainees must learning /written
shelves and surfaces be provided delivery mode - interview
working with the combination of Practical
surfaces following: distance Demonstra
Access to learning and tion
fully face-to-face Portfolio
equipped learning
commercial/i
nstitutional
kitchen and
storage areas
Access to
Havens Vocational Training Center
relevant
cleaning
materials and
equipment
for kitchen
areas
2. cleaned sanitized Students/ Blended Oral
and/or without causing trainees must learning /written
sanitized damage be provided delivery mode - interview
without to health or with the combination of Practical
causing property following: distance Demonstra
damage Walls learning and tion
Floors face-to-face Portfolio
to health or
Shelves learning
property
Benches and
working
surfaces
Ovens,
stoves,
cooking
equipment
and
appliances
Cold storage
equipment
Store rooms
and
cupboards
LO3. Dispose of waste
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Wastes sanitized Students/ Blended Oral
are sorted without trainees must learning /written
and causing be provided delivery mode - interview
disposed damage with the combination of Practical
according to to health or following: distance Demonstra
property Walls learning and tion
sanitary
Floors face-to-face Portfolio
regulations,
Shelves learning
enterprise
Benches and
practices
working
and
surfaces
standard Ovens,
procedures stoves,
Havens Vocational Training Center
cooking
equipment
and
appliances
Cold storage
equipment
Store rooms
and
cupboards
UNIT OF COMPETENCY: PREPARE STOCKS, SAUCES AND SOUPS
MODULES TITLE: PREPARING STOCKS, SAUCES AND SOUPS
MODULE DESCRIPTOR: This unit deals with the skills, knowledge, and
attitude required to prepare various stocks, sauces
and soups in a commercial/institutional kitchen
NOMINAL DURATION: 30 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Prepare stocks,glazes and essences required for menu items
LO2: Prepare soups required for menu items
LO3: Prepare sauces required for menu items
LO4: Store and reconstitute stocks, sauces and soups
Details of Learning Outcomes:
Havens Vocational Training Center
LO1. Prepare stocks,glazes and essences required for menu items
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Produced Common Students/ Blended Oral
variety of problems on trainees must learning /written
stocks stocks, sauces be provided delivery mode - interview
glazes, and soups and with the combination of Practical
flavorings, how to identify following: distance Demonstrat
seasonings and rectify Access to a learning and ion
according them fully- face-to-face Portfolio
to Common equipped learning
enterprise cooking terms operational
standards on stocks, commercial/i
soups and nstitutional
sauces which kitchen
are used in the Access to
industry industry-
Appropriate realistic
substitute ratios of
ingredients and kitchen staff
food to customers
components Variety of
Use of various real, suitable
stocks, bases, ingredients
flavoring and for stocks,
seasoning sauces and
agents for a soups
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Logical and
time efficient
work flow
LO2. Prepare soups required for menu items
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Preparing Common Students/ Blended Oral
Correct problems on trainees must learning /written
ingredients stocks, sauces be provided with delivery mode - interview
are selecting and soups and the following: combination of Practical
Havens Vocational Training Center
and how to identify Clear distance Demonstrat
assembling and rectify Consommé learning and ion
them Bouillon face-to-face Portfolio
Soups
Common 2Thick learning
including
cooking terms Cream
stocks and
on stocks, Puree
prepared
soups and Chowder
garnishes sauces which Bisque
are used in the Specialty
industry soups
Appropriate National/
substitute regional soups
ingredients and
food
components
Use of various
stocks, bases,
flavoring and
seasoning
agents for a
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Logical and
time efficient
work flow
2. Variety of Common Students/ Blended Oral
soups are problems on trainees must learning /written
prepared stocks, sauces be provided with delivery mode - interview
according to and soups and the following: combination of Practical
enterprise how to identify Clear distance Demonstrat
and rectify Consommé learning and ion
standards
them Bouillon face-to-face Portfolio
Common 2Thick learning
cooking terms Cream
on stocks, Puree
soups and Chowder
sauces which Bisque
are used in the Specialty
industry soups
Appropriate National/
substitute regional soups
ingredients and
Havens Vocational Training Center
food
components
Use of various
stocks, bases,
flavoring and
seasoning
agents for a
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Logical and
time efficient
work flow
3. Soups are Common Students/ Blended Oral
evaluated for problems on trainees must learning /written
flavor, color, stocks, sauces be provided with delivery mode - interview
consistency and soups and the following: combination of Practical
how to identify Clear distance Demonstrat
and
and rectify Consommé learning and ion
temperature
them Bouillon face-to-face Portfolio
related
problems are Common 2Thick learning
identified and cooking terms Cream
on stocks, Puree
addressed soups and Chowder
sauces which Bisque
are used in the Specialty
industry soups
Appropriate National/
substitute regional soups
ingredients and
food
components
Use of various
stocks, bases,
flavoring and
seasoning
agents for a
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Havens Vocational Training Center
Logical and
time efficient
work flow
LO3. Prepare sauces required for menu items
Assessment Contents Conditions Methodologie Assessment
s Methods
Criteria
1. Common Students/ Blended Oral
Preparing problems on trainees must learning /written
variety of stocks, sauces be provided with delivery mode interview
hot and and soups and the following: - combination Practical
cold sauce how to identify Béchamel of distance Demonstrat
d from and rectify Veloute learning and ion
classical them Espagnole face-to-face Portfolio
Common Hollandaise learning
and
cooking terms Tomato
contempor
on stocks,
ary recipes
soups and
based on
sauces which
the
are used in the
required industry
menu Appropriate
items substitute
ingredients and
food
components
Use of various
stocks, bases,
flavoring and
seasoning
agents for a
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Logical and
time efficient
work flow
2. Use Common Students/ Blended Oral
variety of problems on trainees must learning /written
thickening stocks, sauces be provided with delivery mode interview
agents, and soups and the following: - combination Practical
seasonings how to identify Thickening of distance Demonstrat
Havens Vocational Training Center
and and rectify Fat and flour learning and ion
flavorings them Roux face-to-face Portfolio
appropriatel Common Beurre manie learning
y cooking terms Starch - water
on stocks, Slurry/white
soups and wash
sauces which Starch - water
are used in the Liaison
industry Seasonings and
Appropriate flavorings
substitute Bases
ingredients and Bouillon cubes
food or powders
components Flavor
Use of various enhancers
stocks, bases, Instant sauces
flavoring and
seasoning
agents for a
variety of soups
and sauces
Hygienic and
sanitary
principles and
practices
Logical and
time efficient
work flow
LO4. Store and reconstitute stocks, sauces and soups
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Stocks, Common Students/ Blended Oral
sauces and problems trainees must learning /written
soups are on stocks, be provided with delivery mode interview
stored sauces and the following: - combination Practical
correctly at the soups and Thickening of distance Demonstrat
how to Fat and flour learning and ion
right
identify and Roux face-to-face Portfolio
temperature to
rectify them Beurre manie learning
maintain
Common Starch - water
optimum
cooking Slurry/white
freshness and
terms on wash
quality stocks, Starch - water
Havens Vocational Training Center
soups and Liaison
sauces Seasonings and
which are flavorings
used in the Bases
industry Bouillon cubes
Appropriate or powders
substitute Flavor
ingredients enhancers
and food Instant sauces
components
Use of
various
stocks,
bases,
flavoring
and
seasoning
agents for a
variety of
soups and
sauces
Hygienic and
sanitary
principles
and
practices
Logical and
time
efficient
work flow
2.Stocks, Common Students/ Blended Oral
sauces and problems trainees must learning /written
soups are on stocks, be provided with delivery mode interview
reheated/recon sauces and the following: - combination Practical
stituted to soups and Thickening of distance Demonstrat
appropriate how to Fat and flour learning and ion
standards of identify and Roux face-to-face Portfolio
rectify them Beurre manie learning
consistency
Common Starch - water
cooking Slurry/white
terms on wash
stocks, Starch - water
soups and Liaison
sauces Seasonings and
which are flavorings
used in the Bases
Havens Vocational Training Center
industry Bouillon cubes
Appropriate or powders
substitute Flavor
ingredients enhancers
and food Instant sauces
components
Use of
various
stocks,
bases,
flavoring
and
seasoning
agents for a
variety of
soups and
sauces
Hygienic and
sanitary
principles
and
practices
Logical and
time
efficient
work flow
UNIT OF COMPETENCY: PREPARE APPETIZERS
MODULES TITLE: PREPARING APPETIZERS
MODULE DESCRIPTOR: This unit deals with the skills and knowledge
required in preparing and presenting hot and cold
appetizers
NOMINAL DURATION: 60 Hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Perform Mise’ en place
LO2: Prepare a range of Appetizers
LO3: Present a range of appetizers
Havens Vocational Training Center
LO4: Store appetizers
Details of Learning Outcomes:
LO1: Store appetizers
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Tools, utensils Historical Students/ Blended Oral
and equipment development trainees must learning /written
are cleaned, and current be provided delivery mode - interview
sanitized and trends in the with the combination of Practical
prepared based preparation following: distance Demonstrat
on the required and Access to a learning and ion
tasks presentation fully- face-to-face Portfolio
of appetizers equipped and learning
Common commercially
cooking -realistic food
terms on preparation
appetizers area with
which are appropriate
used in the and industry-
industry current
Safe work equipment
practices on A variety of
using suitable
kitchen ingredients
equipments for appetizers
and tools Service wares
Principles
and
practices of
hygiene and
sanitary
practices
Logical and
time
efficient
work flow
Cheese
variety,
storing and
handling
2. Ingredients Historical Students/ Blended Oral
are identified development trainees must learning /written
correctly, and current be provided delivery mode - interview
Havens Vocational Training Center
according to trends in the with the combination of Practical
preparation following: distance Demonstrat
standard
and Access to a learning and ion
recipes, or
presentation fully- face-to-face Portfolio
enterprise
of appetizers equipped and learning
requirements
Common commercially
cooking -realistic food
terms on preparation
appetizers area with
which are appropriate
used in the and industry-
industry current
Safe work equipment
practices on A variety of
using suitable
kitchen ingredients
equipments for appetizers
and tools Service wares
Principles
and
practices of
hygiene and
sanitary
practices
Logical and
time
efficient
work flow
Cheese
variety,
storing and
handling
LO2. Prepare a range of appetizers
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Produce Attractive Students/ Blended Oral
appetizers in presentation trainees must learning /written
accordance techniques for be provided delivery mode - interview
with appetizers with the combination of Practical
enterprise Waste following: distance Demonstrat
standards utilization Access to a learning and ion
minimization fully- face-to-face Portfolio
techniques equipped and learning
and commercially
Havens Vocational Training Center
environmenta -realistic food
l preparation
considerations area with
in specific appropriate
relation to and industry-
appetizers current
Preparation of equipment
dishes for A variety of
customers suitable
within typical ingredients
workplace for appetizers
time Service wares
constraints
2. Glazes are Attractive Students/ Blended Oral
correctly presentation trainees must learning /written
selected and techniques for be provided delivery mode - interview
prepared, appetizers with the combination of Practical
where Waste following: distance Demonstrat
required utilization Access to a learning and ion
minimization fully- face-to-face Portfolio
techniques equipped and learning
and commercially
environmenta -realistic food
l preparation
considerations area with
in specific appropriate
relation to and industry-
appetizers current
Preparation of equipment
dishes for A variety of
customers suitable
within typical ingredients
workplace for appetizers
time Service wares
constraints
LO3. Present a range of appetizers
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Observe Attractive Students/ Blended Oral
Factors in presentation trainees must learning /written
plating dishes in techniques be provided delivery mode - interview
presenting for with the combination of Practical
appetizers appetizers following: distance Demonstra
Waste Poultry learning and tion
Havens Vocational Training Center
utilization houses and face-to-face Portfolio
minimization nest sets-up learning
techniques Set of pre-
and laying and
environment laying tools,
al materials and
consideratio equipment.
ns in specific Medication
relation to and
appetizers nutritional
Preparation requirements
of dishes for Weighing
customers scale and
within other tools
typical and
workplace equipment
time
constraints
LO4. Store Appetizers
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Quality 1. Observe Attractive Students/ Blended
trimmings and Factors in presentation trainees must learning
other leftovers plating dishes techniques for be provided delivery
are utilized in presenting appetizers with the mode -
appetizers Waste following: combination
where and when
utilization Poultry of distance
appropriate
minimization houses and learning and
techniques and nest sets-up face-to-face
environmental Set of pre- learning
considerations laying and
in specific laying tools,
relation to materials
appetizers and
Preparation of equipment.
dishes for Medication
customers and
within typical nutritional
workplace time requirement
constraints s
Weighing
scale and
other tools
and
Havens Vocational Training Center
equipment
2. Appetizers Attractive Students/ Attractive Students/
are kept in presentation trainees must presentation trainees
appropriate techniques be provided techniques for must be
conditions for with the appetizers provided
based on appetizers following: Waste with the
enterprise Waste Poultry utilization following:
procedures utilization houses and minimization Poultry
minimization nest sets-up techniques and houses
techniques Set of pre- environmental and nest
and laying and considerations sets-up
environment laying tools, in specific Set of pre-
al materials and relation to laying and
consideratio equipment. appetizers laying
ns in specific Medication Preparation of tools,
relation to and dishes for materials
appetizers nutritional customers and
Preparation requirements within typical equipment
of dishes for Weighing workplace time .
customers scale and constraints Medication
within other tools and
typical and nutritional
workplace equipment requireme
time nts
constraints Weighing
scale and
other tools
and
equipment
UNIT OF COMPETENCY: PREPARE SALADS AND DRESSINGS
MODULES TITLE: PREPARING SALADS AND DRESSINGS
MODULE DESCRIPTOR: This unit deals with the skills and knowledge
required in preparing and presenting salads and
dressings
Havens Vocational Training Center
NOMINAL DURATION: 40 Hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Perform Mise en place
LO2: Prepare a variety salads and dressings
LO3: Present a variety of salads and dressings
LO4: Store salads and dressings
Details of Learning Outcomes:
LO1. Perform Mise en place
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Prepare Tools, Students/ Blended learning Oral
Tools, utensils materials trainees must delivery mode - /written
and equipment and be provided combination of interview
are cleaned, equipment with the distance learning Practical
sanitized and following: and face-to-face Demonstra
prepared Access to a learning tion
based on the fully- Portfolio
required tasks equipped
and
commerciall
yrealistic
food
preparation
area with
appropriate
and
industry-
current
equipment
A variety of
suitable
ingredients
for salads
and
dressings
Service
wares
2. ngredients Tools, Students/ Blended learning Oral
are identified materials trainees must delivery mode - /written
Havens Vocational Training Center
correctly, and be provided combination of interview
according to equipment with the distance learning Practical
standard following: and face-to-face Demonstra
recipes, recipe Access to a learning tion
cards or fully- Portfolio
enterprise equipped
requirements and
commerciall
yrealistic
food
preparation
area with
appropriate
and
industry-
current
equipment
A variety of
suitable
ingredients
for salads
and
dressings
Service
wares
LO2. Prepare a variety salads and dressings
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Prepare Historical Students/ Blended learning Oral
variety of salads development trainees must delivery mode - /written
using fresh and current be provided combination of interview
seasonal trends in with the distance learning Practical
ingredients salads and following: and face-to-face Demonstr
according to dressings Leafy learning ation
acceptable Non-leafy Portfolio
Suitable
enterprise Protein
commodities
standards to Combinatio
and food
maximize eating n
combinations
qualities, Congealed
for use in
characteristics salads and Fruit
and taste dressings Cooked
Compatible
dressings for
incorporating
Havens Vocational Training Center
into or
accompanying
salads
Nutritional
values of
salads
ingredients
and the effects
of cooking on
nutrients
Common
cooking terms
on salads and
dressings
which are used
in the industry
Safe work
practices on
using kitchen
tools and
equipment
Principles and
practices of
sanitary
including
appropriate
dress or attire
Logical and
time efficient
work flow
2. Prepare Historical Students/ Blended learning Oral
suitable development trainees must delivery mode - /written
dressing to and current be provided combination of interview
either trends in with the distance learning Practical
incorporate into, salads and following: and face-to-face Demonstr
or accompany dressings Temporary learning ation
salads emulsions Portfolio
Suitable
commodities
Permanent
and food emulsions
combinations
for use in
salads and
Havens Vocational Training Center
dressings
Compatible
dressings for
incorporating
into or
accompanying
salads
Nutritional
values of
salads
ingredients
and the effects
of cooking on
nutrients
Common
cooking terms
on salads and
dressings
which are used
in the industry
Safe work
practices on
using kitchen
tools and
equipment
Principles and
practices of
sanitary
including
appropriate
dress or attire
Logical and
time efficient
work flow
UNIT OF COMPETENCY: PREPARE SANDWICHES
MODULES TITLE: PREPARING SANDWICHES
Havens Vocational Training Center
MODULE DESCRIPTOR: This unit deals with the skills and knowledge
required in preparing and presenting sandwiches
NOMINAL DURATION: 40 Hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Perform Mise en place
LO2: Prepare a variety salads and dressings
LO3: Present a variety of salads and dressings
LO4: Store salads and dressings
Details of Learning Outcomes:
LO1. Perform Mise en place
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Prepare Tools, Students/ Blended learning Oral
Tools, utensils materials trainees must delivery mode - /written
and equipment and be provided combination of interview
are cleaned, equipment with the distance learning Practical
sanitized and following: and face-to-face Demonstra
prepared Access to a learning tion
based on the fully- Portfolio
required tasks equipped
and
commerciall
yrealistic
food
preparation
area with
appropriate
and
industry-
current
equipment
A variety of
suitable
ingredients
for salads
and
dressings
Service
Havens Vocational Training Center
wares
2. ngredients Tools, Students/ Blended learning Oral
are identified materials trainees must delivery mode - /written
correctly, and be provided combination of interview
according to equipment with the distance learning Practical
standard following: and face-to-face Demonstra
recipes, recipe Access to a learning tion
cards or fully- Portfolio
enterprise equipped
requirements and
commerciall
yrealistic
food
preparation
area with
appropriate
and
industry-
current
equipment
A variety of
suitable
ingredients
for salads
and
dressings
Service
wares
LO2. Prepare a variety salads and dressings
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Prepare Historical Students/ Blended learning Oral
variety of salads development trainees must delivery mode - /written
using fresh and current be provided combination of interview
seasonal trends in with the distance learning Practical
ingredients salads and following: and face-to-face Demonstr
according to dressings Leafy learning ation
acceptable Non-leafy Portfolio
Suitable
enterprise Protein
commodities
standards to Combinatio
and food
maximize eating n
combinations
qualities, Congealed
for use in
characteristics salads and Fruit
and taste dressings Cooked
Havens Vocational Training Center
Compatible
dressings for
incorporating
into or
accompanying
salads
Nutritional
values of
salads
ingredients
and the effects
of cooking on
nutrients
Common
cooking terms
on salads and
dressings
which are used
in the industry
Safe work
practices on
using kitchen
tools and
equipment
Principles and
practices of
sanitary
including
appropriate
dress or attire
Logical and
time efficient
work flow
2. Prepare Historical Students/ Blended learning Oral
suitable development trainees must delivery mode - /written
dressing to and current be provided combination of interview
either trends in with the distance learning Practical
incorporate into, salads and following: and face-to-face Demonstr
or accompany dressings Temporary learning ation
salads emulsions Portfolio
Suitable
commodities
Permanent
and food emulsions
Havens Vocational Training Center
combinations
for use in
salads and
dressings
Compatible
dressings for
incorporating
into or
accompanying
salads
Nutritional
values of
salads
ingredients
and the effects
of cooking on
nutrients
Common
cooking terms
on salads and
dressings
which are used
in the industry
Safe work
practices on
using kitchen
tools and
equipment
Principles and
practices of
sanitary
including
appropriate
dress or attire
Logical and
time efficient
work flow
UNIT OF COMPETENCY: PREPARE MEAT DISHES
Havens Vocational Training Center
MODULES TITLE: PREPARING MEAT DISHES
MODULE DESCRIPTOR: This unit deals with the knowledge, skills and
attitude in selecting, preparing, cooking and storing
meats.
NOMINAL DURATION: 40 Hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the student/trainees will be able to:
LO1: Perform Mise en place
LO2: Cook meat cuts for service
LO3: Present meat cuts for service
LO4: Store meat
Details of Learning Outcomes:
LO1. Perform Mise en place
Assessment Contents Conditions Methodologies Assessment
Methods
Criteria
1. Prepare May include Students/ Blended learning Oral
Tools, utensils but are not trainees must delivery mode - /written
and equipment limited to: be provided combination of interview
are cleaned, Various with the distance learning Practical
sanitized and kitchen following: and face-to-face Demonstra
prepared knives Use of a learning tion
based on the Meat wide range Portfolio
required tasks mallet of meat cuts
Meat and
hooks products.
Larding Fully-
needles equipped,
Knife operational,
sharpenin commercial/i
g and ntuitional
honing kitchen
equipmen (including
ts industry-
Food modern
slicers equipment/t
and ools)
processor Various type
s of meat and
Havens Vocational Training Center
Meat ingredients
thermom Service
eter wares
Weighing
scales
Kitchen
twines
2. Ingredients May include Students/ May include but Students/
are identified but are not trainees must are not limited trainees
correctly, limited to: be provided to: must be
according to Various with the Various provided
standard kitchen following: kitchen with the
recipes, recipe knives Use of a knives following:
cards or Meat wide range Meat mallet Use of a
enterprise mallet of meat cuts Meat hooks wide
requirements Meat and Larding range of
hooks products. needles meat cuts
Larding Fully- Knife and
needles equipped, sharpening products.
Knife operational, and honing Fully-
sharpenin commercial/i equipments equipped,
g and ntuitional Food slicers operation
honing kitchen and al,
equipmen (including processors commerci
ts industry- Meat al/intuition
Food modern thermometer al kitchen
slicers equipment/t Weighing (including
and ools) scales industry-
processor Various type Kitchen modern
s of meat and twines equipmen
Meat ingredients t/tools)
thermom Service Various
eter wares type of
Weighing meat and
scales ingredient
Kitchen s
twines Service
wares
LO2. Cook meat cuts for service
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Identify Dry method Students/ Blended learning Oral
appropriate Roasting trainees must delivery mode - /written
cooking Grilling be provided combination of interview
methods use for Broiling
Havens Vocational Training Center
cooking Baking with the distance learning Practical
Pan frying following: and face-to-face Demonstr
Deep fat Use of a learning ation
Frying wide range Portfolio
Combination
of meat cuts
Method
Braising
and
Stewing products.
Moist method Fully-
Boiling equipped,
Steaming operational,
Poaching commercial/
Simmering intuitional
kitchen
(including
industry-
modern
equipment/t
ools)
Various
type of
meat and
ingredients
Service
wares
2. Cook variety Ofal Students/ Blended learning Oral
of dishes trainees must delivery mode - /written
Meat
according to be provided combination of interview
standard recipe with the distance learning Practical
following: and face-to-face Demonstr
Use of a learning ation
wide range Portfolio
of meat cuts
and
products.
Fully-
equipped,
operational,
commercial/
intuitional
kitchen
(including
industry-
modern
equipment/t
ools)
Various
Havens Vocational Training Center
type of
meat and
ingredients
Service
wares
LO3. Present meat cuts for service
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Meat dishes Dry method Students/ Blended learning Oral
are presented Roasting trainees must delivery mode - /written
attractively Grilling be provided combination of interview
according to Broiling with the distance learning Practical
classical, Baking
following: and face-to-face Demonstr
cultural and Pan frying
Deep fat
Use of a learning ation
enterprise wide range Portfolio
Frying
standards of meat cuts
Combination
Method and
Braising products.
Stewing Fully-
Moist method equipped,
Boiling operational,
Steaming commercial/
Poaching intuitional
Simmering
kitchen
(including
industry-
modern
equipment/t
ools)
Various
type of
meat and
ingredients
Service
wares
3. Meat dishes Dry method Students/ Blended learning Oral
are presented Roasting trainees must delivery mode - /written
hygienically, Grilling be provided combination of interview
logically and Broiling with the distance learning Practical
sequentially Baking
following: and face-to-face Demonstr
within the Pan frying
Deep fat
Use of a learning ation
required time wide range Portfolio
Frying
frame of meat cuts
Combination
Method and
Havens Vocational Training Center
Braising products.
Stewing Fully-
Moist method equipped,
Boiling operational,
Steaming
commercial/
Poaching
Simmering
intuitional
kitchen
(including
industry-
modern
equipment/t
ools)
Various
type of
meat and
ingredients
Service
wares
LO4. Store meat
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Quality Dry method Students/ Blended learning Oral
trimmings and Roasting trainees must delivery mode - /written
other leftovers Grilling be provided combination of interview
are utilized Broiling with the distance learning Practical
where and when Baking
following: and face-to-face Demonstr
appropriate Pan frying
Deep fat
Use of a learning ation
Frying wide range Portfolio
Combination of meat cuts
Method and
Braising products.
Stewing Fully-
Moist method equipped,
Boiling operational,
Steaming commercial/
Poaching intuitional
Simmering
kitchen
(including
industry-
modern
equipment/t
ools)
Various
type of
meat and
Havens Vocational Training Center
ingredients
Service
wares
4. Fresh and Dry method Students/ Blended learning Oral
cryovac-packed Roasting trainees must delivery mode - /written
meat are stored Grilling be provided combination of interview
correctly Broiling with the distance learning Practical
according to Baking
following: and face-to-face Demonstr
health Pan frying
Deep fat
Use of a learning ation
regulations wide range Portfolio
Frying
Combination of meat cuts
Method and
Braising products.
Stewing Fully-
Moist method equipped,
Boiling operational,
Steaming commercial/
Poaching intuitional
Simmering
kitchen
(including
industry-
modern
equipment/t
ools)
Various
type of
meat and
ingredients
Service
wares
Havens Vocational Training Center