Note Assistant

Jrgen Quentel
Note Assistant Rollout Manager Application Integration

Agenda

Maintenance Strategy Implementing note corrections

Integration into the Modification Assistant Note Assistant in a system landscape Final remarks

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 2

Maintenance Strategy

Upgrades Support Packages

SAP Notes

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 3

Your Expectations of Automatically Implemented Notes

Current problems when implementing SAP Notes manually? Costs?

Quality assurance?
... ?

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 4

SAP Notes

... Describe how to remove known errors in the SAP System. They include a description of the following:
the symptoms of the error
the cause of the error the release and Support Package status for which they are valid

... Contain depending on the type of error:

workarounds descriptions of how to correct the source code links to Support Packages that correct the problem

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 5

New SAP Maintenance Strategy (since Rel. 4.0)

SAP Correction

SAP Correction

SAP Note

Support Package

Hot Package (Priority 1) old

SAPSERVx

SAP Note (Correction Instruction)

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 6

Note Assistant: Goals

Implement SAP Notes automatically

Restricted to ABAP source code corrections

Handle dependencies
with other SAP Notes with Support Packages with modifications

Display all SAP Notes implemented to a system

Handle updates (Upgrades and Support Packages) Correct a single bug not a replacement for Support Packages

Important

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Agenda

Maintenance Strategy Implementing note corrections

Integration into the Modification Assistant Note Assistant in a system landscape Final remarks

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 8

Concept

Note Assistant Problem

SAP Note search Read SAP Note Text

Check requirements

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Worklist (SNOTE)

Overview Load Check Classify Implement Logs

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Note Browser

Overview Load Check Classify Implement Logs

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Download from SAPNet R/3 Frontend

Overview Load Check Classify Implement Logs

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Check Note

Overview Load Check Classify Implement Logs

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Set Processing Status

Overview Load Check Classify Implement Logs

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Implement Note

Overview Load Check Classify Implement Logs

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Split Screen Editor

Overview Load Check Classify Implement Logs

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SSCR

not

necessary

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Implementation Status

Overview Load Check Classify Implement Logs

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Log Display

Overview Load Check Classify Implement Logs

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Handling Notes with Preconditions

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Handling Problems

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Cancel SAP Note Implementation

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Registering manually implemented SAP Notes

Report

SCWN_REGISTER_NOTES

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Agenda

Maintenance Strategy Implementing note corrections

Integration into the Modification Assistant Note Assistant in a system landscape Final remarks

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Display in the Modification Assistant

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Modification Adjustment

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Agenda

Maintenance Strategy Implementing note corrections

Integration into the Modification Assistant Note Assistant in a system landscape Final remarks

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 30

Distribution of Corrections

SAP Notes

Development System
Transport R3TR NOTE R3TR CINS LIMU REPS LIMU FUNC ...

Quality System
Transport

Production System

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 31

Applying Support Packages

SAP Notes

2
1

Development System
4
Transport R3TR NOTE R3TR CINS LIMU REPS LIMU FUNC ...

Support Packages

3 5

Quality System
6
Transport

Production System

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Agenda

Maintenance Strategy Implementing note corrections

Integration into the Modification Assistant Note Assistant in a system landscape Final remarks

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 33

Availability
General availability since 20th April In the standard system as of Basis Release 6.10 Delivery as an add-on installation
4.6D 4.6C 4.6B 4.5B Precondition SAPKB46D05 Precondition SAPKB46C15 Precondition SAPKB46B25 Precondition SAPKH45B38

Service Marketplace Alias /NoteAssistant

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Problems with the Note Assistant

If automatic implementation fails, it is usually due to small differences in the source code. If the system cannot implement a SAP Note automatically, and there are no modifications in your system, try to use the split-screen editor to implement the SAP Note. If implementation still fails, create a problem message in SAPNet R/3 Frontend and assign it to the component of the SAP Note (for example, FI-AR-CR). If you experience any other problems with the Note Assistant, create a problem message and assign it to the component BC-UPG-NA.

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Copyright
No part of this presentation may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, WINDOWS, NT, EXCEL, Word and SQL Server are registered trademarks of Microsoft Corporation. IBM, DB2, OS/2, DB2/6000, Parallel Sysplex, MVS/ESA, RS/6000, AIX, S/390, AS/400, OS/390, and OS/400 are registered trademarks of IBM Corporation. ORACLE is a registered trademark of ORACLE Corporation, California, USA. INFORMIX-OnLine for SAP is a registered trademark of Informix Software Incorporated. UNIX, X/Open, OSF/1, and Motif are registered trademarks of The Open Group. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C, World Wide Web Consortium, Laboratory for Computer Science NE43-358, Massachusetts Institute of Technology, 545 Technology Square, Cambridge, MA 02139. JAVA is a registered trademark of Sun Microsystems, Inc. , 901 San Antonio Road, Palo Alto, CA 94303 USA. JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, SAP Logo, mySAP.com, mySAP.com Marketplace, mySAP.com Workplace, mySAP.com Business Scenarios, mySAP.com Application Hosting, WebFlow, R/2, R/3, RIVA, ABAP, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink, BAPI, SAPPHIRE, Management Cockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies.

SAP AG 2001, Note Assistant Rollout Manager, Jrgen Quentel 38