Submitted

by

R.D MANOHARI (Register number: 910011631027)

INTRODUCTION OF THE STUDY

Job Satisfaction is the feeling an employee gets when the job he does fulfills all his expectations.
DEFINITION:

Job satisfaction is a general attitude towards ones job: the difference between the amount of reward workers receive and the amount they believe they should receive. -P. Robbins

PERSONAL FACTORS

ORGANISATIONAL

FACTORS

PERSONAL FACTORS
AGE EDUCATIONAL QUALIFICATION EXPERIENCE

ABILITY
PERCEPTION

ORGANISATIONAL FACTORS
NATURE OF WORK ASSIGNED PAY AND OTHER BENEFITS SUPERIOR-SUBORDINATE RELATIONSHIP INTER-PERSONAL RELATIONSHIP

OPPORTUNITIES FOR ADVANCEMENT

PRIMARY OBJECTIVE To study and understand the level of job satisfaction among the employees of TAFE MADURAI.

PRIMARY OBJECTIVE
To

study on Job Satisfaction among the employees of Chennai Port Trust.

To know about the satisfaction of the employees towards Pay and Benefits provided at Chennai Port Trust.

To know about employees attitude towards companys policies and procedures.

To know the interpersonal relationship existing between the employees of Chennai Port Trust. To evaluate the satisfaction of the employees regarding the working condition at Chennai Port Trust. To offer valuable suggestions to improve the satisfaction of the employees of Chennai Port Trust.

 This

study is helpful to identify various factors which leads to employee satisfaction towards his/her job.

This

study help the organization in identifying the areas of dissatisfaction of employees toward the job.
helps the company to make necessary decisions to satisfy the employees.

This

 The

number of employees in Chennai Port Trust is more, so sample size is limited by 50.

Some

respondents hesitated to give the actual situation; they feared that management would take any action against them.

RESEARCH METHODOLOGY
Research Design
The present study is descriptive in nature, as it describes data and characteristics about the population or phenomenon that is being studied.

Data collection
For any study there must be data for analysis purpose. Data collection plays an important role in any study. It can be collected from various sources. The data is collected from two sources which are given below: Primary Data (Questionnaire & Personal Observation) Secondary Data (Journals, websites etc.)

Sample size
The study sample constitutes constituting in the research area. 50

respondent

Sampling Design

I have used non-probability sampling in whic convenient sampling is used.

Research Instrument

Questionnaire is used as my research Instrumen (contains 22 questions) which is organized in such way that elicit all the relevant information that i needed for the study.

Statistical Tools
The statistical tools to be used for analyzing the data collected are percentage analysis and chi- square.

Analysis of Data
The collected data are analyzed and interpreted using statistical tools and techniques.

PAY AND BENEFITS

52%

of the respondents say that, performance linked salary is not given. of the respondents are sufficient with the benefits extended by the company. of the respondents say that the service reward and award given by the organization is motivating.

56%

36%

FRINGE BENEFITS
FRINGE BENEFITS SATISFIED NEUTRAL DISSATISFIED

ALLOWANCES AND HOUSING FACILITY

MEDICAL FACILITY AND SCHOOLING FACILITY

CANTEEN FACILITY

SATISFACTION TOWARDS POLICIES AND SYSTEMS

1. Most of the respondents are neither satisfied nor dissatisfied with the Training program Recruitment policy Selection Procedure Grievance Handling Procedure and with The present Transfer policy

2. Most of the respondents are Dissatisfied with the Present Promotion Procedure.

3. 44% of the respondents agree that the company clearly communicates its goals and strategies to them. 4. 44% of the respondents neither agree nor disagree that there is an adequate planning of corporate objectives.

5. 52% of the respondents say that, they are not given wider career opportunities in this organization.

INTER-PERSONAL RELATIONSHIP
46%

of the respondents say that they have a positive relationship with their superior. of the respondents agree that it is very easy to get along with their colleagues. of the respondents are satisfied with the superior and subordinate relationship that is existing in the organisation.

56%

44%

WORKING CONDITION
38%

of the respondents are neither satisfied nor dissatisfied with the companys infrastructure. of the respondents are satisfied with the place of work and regarding the ventilation of office. of the respondents are very fairly satisfied with the cleanliness in the office, furniture, and regarding the stationery facilities available in the office.

Most

Most

Overall, most of the respondents are neither satisfied nor dissatisfied with the Chennai Port Trust as an employee.

There is a relationship between the experience of the employee and his overall satisfaction with Chennai Port Trust as an employee. There is a relationship between the age of the respondents and his/her satisfaction towards working condition of the organisation.

To increase the job satisfaction of the employees, the company should concentrate on the following criteria

Performance based salary and wider career opportunities could be given to deserving employees Company should give promotion to those employees who deserve it. As regards the canteen facility, nearly 1/2 of the employees (44%) show dissatisfaction, which requires immediate attention of the Management. Companys working condition could be much improved.

Management should try to convert unsatisfied employees into satisfied employees. Because if employees are not satisfied then he/she will not be able to give his/her 100% of work and the productivity of the employee decreases. So the management should try to satisfy its employees because employees are the great assets of the organisation.

It is concluded that the employees of Chennai Port Trust are partly satisfied with the facilities and amenities provided by the organization. The are happy about the relationship with their superiors and with their peers. The employees also feel that they have adequate job security in view of the additional support and care in which the organization is concentrating apart from the organizations goals and targets.