What is a Standard?

The best, safest and easiest way,

to achieve and maintain a defined quality level.

Quality

Wheel of
improvement

Standard
High-quality consciousness

Time

Standards 1 Version 01
 KAIZEN® Concepts

QCDMS

Enterprise

Keep Off ! Eliminate

Muda & Mura Muda & Mura
Tools

Systems
Next Upstream Speak
SDCA – Quality Market Variabilty
Process is Manage- with
PDCA Customer First In ment Data Control
Non-blaming
Process and Results Total Systems
Non-judgemental

Standards 2 Version 01
 Standards Should Be:

 Simple and clear- Why, What, Where, When & How

 Best, easiest, safest way
- - - - - - - > should only be one at a time
 Way to preserve current know – how
 Guide-lines that enable performance measurement
of delegated tasks
 Ways to assure Quality, Cost, Delivery and Safety
 Able to show relationship between cause and
effect

Standards 3 Version 01
 Standards Help In :

 Basis for daily management + maintenance and

improvement of standard
 Basis for training
 Basis for audit
 Way to prevent recurrence of problems and
control variability

Remember: “The standard used today

is to be improved for doing any job”

Standards 4 Version 01
 Four Levels of Standards

 Systems diagram of quality assurance

 QC process sheet
 Standard work sheet
 Maintenance, calibration, inspection, mistake
proofing and work disciplines

Standards 5 Version 01
 What is Standards Management ?

Standards Management is displaying information

Standards Management helps us in …
To depict: To show and control To identify and mark:
processes:
• Target
Parameters • Hazards
met
• Trends • Reference Points
• Strategic data Step • Standards
• Targets v/s Achievements 3

Audit MAX
Target
MIN
Step Check
Start 2 performance

Determine
Step continuation
1
Halt the
Develop the
Audit work
plan

Determine
Key perf. ind.

Plan
starts Activities

Standards 6 Version 01
 Sequence of Standardization

Logically
Simple

Secured
Current Reasoned Thru Unambiguous Best
practice Agreed Adoption practice

Defined
Know-how

Standards 7 Version 01
What Is To Be Standardized ?

1) Workstation layout, work area layouts

2) Work in Process (WIP)
3) Sequence of work
4) Cycle time of work
5) Materials, Tools, Consumables, Gauges
6) Machines and their Process parameters
7) Quality parameters, Methods of measurement,
Reaction and Reporting methods

Standards 8 Version 01
 SDCA - Cycle

Modify the standard based Standards are created

upon the results from with the employees
Current standard. (Data users are
involved).

A
Action
S
Standard

C D
Check Do
Compare standard Carrying out the
with current situation standard
to verify intended use (training, practice,
sustenance).

Standards 9 Version 01
 Improvement process with SDCA and PDCA

Efficiency

Process before Process after After Stable process

introduction of introduction of improvement, the on higher level
standards standards process is on a higher after improvements
level, but not yet stable
Process is more stable,
deviations smaller

A S
C D
A P
C D
A S
C D

Time
Data collection Data collection Data collection Data collection
& analysis & analysis & analysis & analysis

Standards 10 Version 01
 Summary of Issues & Priorities

Standards Management helps us in the areas of:

Problem
Portrayal and xyz
abc
comparison zyx

of data def
urs

?
Identification ? ?
of deviations ?

Man Method

Problem Goal

identification Material Machine Measure

Gauges

Status of the equipment

A
A
Cause and Effect B
B C
C
relationships
D
D C1
C1 C2
C2 C3
C3

Standards 11 Version 01