Visual Management

Quick Review

What Comes to Mind When You See This?

Definition
Visual Management is the use of controls that
will enable an individual to immediately
recognize the standard and any deviation
from it.

Self Explaining
Self Cleaning
Self Regulating
Self Improving

Visual Management

Visual Management is used to ensure that:

- There is nothing extra
- The environment is immaculate, safe, and self-cleaning
- Standards are easy to recognize and abnormal conditions
are easier to correct
- Performance and progress are readily apparent
- Zero Defects is a reality!

In a visually managed workplace anyone will know

the who, what, where, when, why and how of an
area within 5 minutes
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Why Visual Management ?

Increase Safety
Enhance Quality
Reduce searching time
Increase job satisfaction
Eliminates many frustrations
Improve communication

6.
ErrorProof
(defect free)
5. Prevent defects
from moving on
in the process.
4. Warn of abnormalities
(built-in alarm).

Visual Control,
levels 3-6, prevent
defects and errors:
metrics/status board
error prevention boards
Andon lights

3. Build standards into the workplace.

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Six Levels of Visual Management

Workplace
organization
and
standardization.
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2. Share standards at the site.

1. Share information.

Visual Displays,
levels 1 and 2,
share information:
signboards
demarcations
std instructions

5S workplace organization:
Sort, Store, Systematic Cleaning, Standardize, Sustain

How Do We Implement Visual Management?

Start with the foundation
- 5S (work place organization)
Build the second level
- Visual Displays (communication)
Build the third level
- Visual Controls (control the standard)

The 5Ss Are:

Seiri - (Sort)
Seiton - (Simplified Storage)
Seiso - (Shine)
Seketsu - (Standardize)
Shitsuke - (Sustain)

A Set Of Agreements Made By The Natural Work Team

Concerning Work Place Organization

The agreements will govern

work group operations.
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The Benefits Of 5S
5S provides a basis for being a world-class competitor and
the foundation for a disciplined approach to the workplace.

Safer working conditions

A cleaner and more organized work area.
Quality Improvement a standard way to do things
Reduction in non-value added time.
Effective work practices and processes.

5S visually demonstrates that change is happening.

Its quick, makes an immediate positive impact, and can be fun.
5S facilitates change towards a culture of continuous improvement.

Review: 5S Levels Of Achievement

LEVEL

5
Continuous
Improvement

LEVEL

4
Focus On
Reliability

LEVEL

3
Make It
Visual

LEVEL

2
Focus On
Basics

LEVEL

1
Just
Beginning

Cleanliness problem
areas are identified
and mess prevention
actions are in place.

Needed items can

be retrieved in 30
seconds with
minimum steps.

Potential problems
are identified and
countermeasures
documented.

Proven methods for

area arrangement
and practices are
shared and used.

Root causes are

eliminated and
improvement actions
include prevention.

Cleaning schedules
and responsibilities
are documented
and followed.

Minimal needed
items arranged in
manner based on
retrieval frequency.

Work area cleaning,

inspection, and
supply restocking
done daily.

Proven methods for

area arrangement
and practices are
used in the area.

Sources, frequency
of problems are
noted w/ root cause
& corrective action.

Initial cleaning is
done and mess
sources are known
and corrected.

Needed items are

outlined, dedicated
locations are labelled
in planned quantities.

Visual controls and

indicators are set
and marked for
work area.

Agreements on
labelling, quantities,
and controls are
documented.

Work group is
routinely checking
area to maintain
5-S agreements.

Necessary and unnecessary items are

identified; those not
needed are gone.

Needed items are

safely stored and
organized according
to usage frequency.

Key area items

are marked to check
and required level of
performance noted.

Work group has

documented area
arrangement and
controls.

Initial 5-S level

is established and
and is posted in
the area.

Needed and not

needed items are
mixed throughout
the area.

Items are randomly

placed throughout
the workplace.

Key area items

checked are not
identified and are
unmarked.

Work area methods

are not always
followed and are
not documented.

Work area checks

are randomly done
and there is no
5-S measurement.

Sorting

Simplifying

System Clean

Standardize

Sustaining

Implementation: First by Row

10

Then
by
Column

Sorting
Separate the necessary from the unnecessary.

Identify what is required to work a process or perform

a particular operation or task.
Remove unnecessary tools, equipment, files, binders, parts,
procedures, furniture, and other stuff from the area.

Easing access to necessary items by

eliminating the unnecessary.
11

Simplified Storage

Store It: Create a place for everything.

SIMPLFY Organize materials according to frequency of use.

Implement visual aids to improve communication.

A place for everything and everything in place.

12

Shine (Systematic Cleaning)

Perform daily cleaning and inspection of area
and equipment to determine status and need
for corrective and preventive action.
Decide how to make multiple-shift decisions.
Plan how to coordinate and communicate with other areas.
Identify key points to check to ensure proper performance.
Determine acceptable performance.
Determine corresponding visual indicators and controls.
Mark equipment and controls.
Establish who and when cleaning plan.
Conduct daily cleaning and inspections.

A process developed and used by the team.

13

Standardize
Determining, sharing, and using the best
processes and methods.
Document present work area agreement and routine checks.
Share the standard method across similar work areas.
Document new standard methods as improvements are made.
Review standardization activities, logistics, and support.

Standardization serves to minimize variation and

the effect of variation on quality and speed
14

Sustain
Keeping the gains and building further progress.

Determine the 5S level of achievement.

Perform routine checks.
Analyze results of routine checks.
Measure progress and plan for continuous improvement.
Review the planned activities of sustaining.

Pride in improvement, accomplishments,

and the desire to do more.
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A Place For Everything

At a glance: Do I have the tools and equipment to

do my job?
16

No Room For Chaos

Organizing the work station supports standard work.

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6.
ErrorProof
(defect free)
5. Prevent defects
from moving on
in the process.
4. Warn of abnormalities
(built-in alarm).

Visual Control,
levels 3-6, prevent
defects and errors:
metrics/status board
error prevention boards
Andon lights

3. Build standards into the workplace.

Vi
su

al

Di
s

pl
a

Vi
su
al

Co
nt
ro
l

Six Levels Of The Visual Business

Workplace
organization
and
standardization.
18

2. Share standards at the site.

1. Share information.
5S workplace organization:
Sort, Store, Systematic Cleaning, Standardize, Sustain

Visual Displays,
levels 1 and 2,
share information:
signboards
demarcations
std instructions

Visual Displays
Visual displays share information and / or standards
Show how to do the job (standard, agreed-upon best practice).
Show how things are used.
Show where things are stored.
Show performance status.
Identify hazardous areas

Visual Displays Communicate

19

Visual Controls
Visual Controls build standards into the workplace and warn,
stop or prevent abnormalities
Control inventory levels.
Indicate when people need help.
Mistake-proof the operation.

Visual Controls Control

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Types Of Visual Displays and Controls

Examples :
A: Passively shares information by indicating or telling.

stop
sign

B: Sends information by first catching attention.

alarm
clock

C: Sends information and limits responses.

speed
bump

D: Ensures the right thing will happen.

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different-size
mail slots, etc

Visual Management
Quick Review