Effective Presentation Skills: Learning and Development Solutions

Copyright of Shriram Value Services P. Ltd.
Effective Presentation
Skills
Learning and Development Solutions

Document
Version
CLPand
/ 1.1Development
Shriram
Learning
Cone of Experience
10% of what they read
20% of what they

hear
Read
Verbal
Hear Words
Watch still picture
30% of what they see
Watch moving
picture
50% of what they hear

and see
Watch demonstration
70% of what they say

or
write
90% of what they say
as they do a thing
Shriram Learning and Development
Visual
Do a site visit
Do a dramatic presentation
Simulate a real experience
Do the real thing
Kinesthetic
(Experiential)
Presentation Skills
Knowledge of the Audience
Know your audience
Establish and maintain the rapport
Rapport building strategies
Greet appropriately
Give your brief introduction
Give the over view and agenda of the topic
State the Objective and benefits
Presentation Skills
Knowledge of the subject

1.
How much to cover
2.
What to stress verbally
3.
Order information logically:
The introduction
The main body
The conclusion
The question answer session
Presentation Skills
Knowledge of the Tools
The Podium
The pointer
The Cue Card
Audio Visual aids
Reading materials
The presentation room
Learning and Development Solutions
Presentation Skills
Self Knowledge
1.
2.
3.
4.
Self Development and Self Awareness

Manage Pre-presentation anxiety
Dress right
Non verbal Language
. Eye Contact
. Gestures
. Posture
. Movement
. Facial expression
5. Verbal - Voice
6. Listening Skills
7. Motivating Participants
Presentation Skills
Self Knowledge - EYE CONTACT

(The participants are your friends. Look into their eyes
and smile)
Presentation Skills
Self knowledge - GESTURES

Exaggerate
Make gestures naturally
Vary gestures
Use entire arm
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Gestures
Presentation Skills
Self Knowledge - POSTURE
Stand Straight
Balance your weight evenly on both legs
Move occasionally to break the monotony of one pose

Allow the blood to flow freely thru your legs
Presentation Skills
Self Knowledge - MOVEMENT
Stand erect and move with purpose and energy
As you stand keep your weight on both feet and avoid

shifting
Use movement to:
Make a transition
Emphasize a point
Attract attention
Add variety to your presentation
Illicit involvement from the participants
Take one or two steps at any direction at a time
Avoid swaying from side to side
Presentation Skills
Self Knowledge - FACIAL

EXPRESSION
Smile
Maintain a pleasant open facial expression
Use an open face when a question is asked
Presentation Skills
VOICE
Use Voice for demonstrating enthusiasm.
Pace by speeding up or slowing the rate at which you
present information or emphasise a point.
Volume by using louder and softer tones to create
interest and meaning.
Pitch by using your usual conversation tones to sound
natural.
Always speak one level (volume) higher than necessary
for the group size and be enthusiastic about it.
Speak to be clearly heard by the back row.
Avoid mumbling and volume drop at the end of

sentences.
Presentation Skills
Listening Skills
Recognize that the participant has something to say..
Genuine interest
Concentrate
Encourage the continuation of participant communication
Appropriate feedback
Refrain from making judgments
Recognize the trainees feelings
Presentation Skills
Questioning Skills
Presentation Skills
10 Points on Answering
Questions
1.
Have a standard answer ready for typical questions
2.
Look directly at the person while the question is

being asked. When you answer direct your attention
to the audience
Keep answers brief to the point
Do not interrupt the questioner
Do not allow yourself to fall in dialogue with one person.
Offer to speak with that person after the session
If you do not know the answer, say' That is such a
good question. I am going to get back to you on that
3.
4.
5.
6.
Presentation Skills
10 Points on Answering Questions
7.
Limit yourself to a few questions during the Q & A

period of your presentation
8.
If you end on a negative question, take one more

question from the audience to finish on a positive note
9. Repeat each question so every one can hear it
before you give your answer. This also helps to make
sure you understand the question
10. Remember to make sure your facial expressions and
body language are positive when answering difficult
questions
Presentation Skills
Handling Difficult Situations
Presentation Skills
Classroom problems
1. Lack of Unity
2. Non-adherence to behavioral standards and work
procedures
3. Negative reactions to individual members
4. Class approval
5. Easily distracted, prone to work stoppage
6. Low morale and hostile, resistant or aggressive reactions
7. Inability to adjust to environmental change
Presentation Skills
Presentation Styles
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Rescuing
Supportive
Perspective Normative
Task Obsessive
Problem-solving
Sulking
Resilient
Bohemian
Innovative
Aggressive
Confronting
Activity
What did we learn and

how are we going to
implement?

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Copyright of Shriram Value Services P. Ltd.

Learning and Development Solutions

Copyright of Shriram Value Services P. Ltd.

20% of what they

30% of what they see

50% of what they hear

70% of what they say

Shriram Learning and Development

Do the real thing

Knowledge of the Audience

Know your audience

Establish and maintain the rapport

Rapport building strategies

Give your brief introduction

Give the over view and agenda of the topic

State the Objective and benefits

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Knowledge of the subject

How much to cover

What to stress verbally

Order information logically:

The main body

The question answer session

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Knowledge of the Tools

The Cue Card

Audio Visual aids

The presentation room

Shriram Learning and Development

Learning and Development Solutions

Copyright of Shriram Value Services P. Ltd.

Self Development and Self Awareness

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Self Knowledge - EYE CONTACT

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Self knowledge - GESTURES

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Shriram Learning and Development

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.

Shriram Learning and Development

Shriram Learning and Development

Copyright of Shriram Value Services P. Ltd.