Eurotech Monitoring Services

Eurotech Monitoring Services Ltd

Who are Eurotech

Independent, privately owned Security Company,
founded in 1979.
Formally a Manned Guarding company with over 30 years
experience in the industry.
Since 1999 we have focused on developing the control
centre and response services, and specialise in the
following areas:
Control Room
Monitoring
Helpdesk
Response services (commercial and residential)
Management Services

Our Services
Control Room
Outsourced Control Room Services, Lone Worker
Monitoring,
message handling, helpdesk facilities, CCTV Monitoring.
Response
National Keyholding & Alarm response, assisted open up,
escort
services, daily open/lock up service, mobile patrols, vacant
property
inspections.

Our Services Continued

Vehicle Tracking
Tracking of vehicles, fleet management.
Health & Safety/Maintainance Checks Facility
Service provided via real time mobile patrol device.
Management
Via associated companies we can provide all physical and
technical
security requirements i.e installation of gates, locks, doors,
access
control, alarm systems, CCTV etc.

Our Control Room Service

Our control Room is operated 24hrs a day by fully trained
operatives and a Duty Manager.
All staff are fully trained & conversant with control room
instructions.
Full support is available to our control room staff by a rostered
management call out system.
There is full Site & Security Officer supervision via our 24 hour
manned control room, mobile patrols, spot checks and check
calls via telephone.
Our Control room uses the very best in modern technology to
support your staff in their daily functions.
Our Control room is built to BS 7499 standards.

The Control Room

Our National Keyholding Service

Eurotech provides keyholding services to sites

throughout the Greater London area. (We have two
offices in North & South London)
Eurotech provides national coverage for additional sites
via our network of keyholding partners.
Our Keyholding network covers across the UK and
Ireland.
Eurotech act as a centralised point of contact for
administration operations, reporting and invoicing.

Our National Keyholding Service

Providers (SPs)
All SPs are SIA/ACS accredited they are full audited by
Eurotech on a yearly basis.
SPs are experienced professionals with a wealth of
expertise and local knowledge.
All Operations are co-ordinated by our 24 hour control
room.

Our Accreditation

The company is a NSI Accredited organisation (Gold

Standard)
An SIA Approved Contractor (Security Industry Authority)
BSIA members (British Security Industry Association) ISO
9002 adhering to BS7499, BS7858 and BS7984
Safe Contractor
Members of ROSPA The Royal Society for the Prevention
of Accidents

The Eurotech Partnership

Eurotech will provide complete control room services & operational support.

There is now a centralised system and point of contact via the control room. We
will monitor:
Booking officers on and off duty
Receiving check calls and following up calls not made
Daily operational logs
Message Handling/Passing
Any other operational issues
Provide a fully integrated Security Systems Support/Consultancy
CCTV Monitoring
Alarm Monitoring

How Does the Partnership Work

The Control Room System

TimeGate Maintaining Client Data

We use TimeGate to Manage Rosters

We use TimeGate to Monitor Duties

Additional Services - Pay & Bill

Branch
Invoice
Header

Site Group

Sites

Billing
Process

Employee

Duties

Invoice
Detail
Interface

Misc
Charges

Invoices

Additional Services Web based

system

System Benefits
Efficiency

Reduced back office manning

No upfront costs
Ownership economies of scale

Competitiven
ess

Real time manpower management

Full financial and operational reporting
Internet platform for clients, management and
staf

Effectiveness

IT fully managed
Systems integrated with NSI Gold partners
Businesses processes align with QMS

Client Benefits
In-depth Knowledge of keyholding requirements, procedures &
expectations.
Can provide Clients with a range of additional services.
We can centralise all of the clients security requirements and reduce
costs
Full Audited reporting mechanisms and management systems
ensuring complete account ability.
Dedicated account manager

Our Staff and Partners

All staf are fully screened to BS 7858, SIA Licensed,
vetted for 10 year checkable history, criminality and
credit check.
All staf undergo a four day SIA training course and a two
week in-house training course specific to their area of
responsibility.
All company personnel undergo a six monthly career
assessment.
All Keyholding Partners and Associated companies are all
NSI and SIA Accredited companies adhering to quality
management systems

Thank You Questions and Answers

Thank You !