QUALITY

ASSURANCE
CUSTOMER SATISFACTION

Prepared by
Documentation Team

SSD-JSPL

8/4/16

WHAT DOES QUALITY ASSURANCE MEAN???

Quality Assurance(QA)isawayofpreventingmistakesordefects
0%Customercomplaintswhendeliveringtheproductstothe
customers.
anassociatedfeedbackloopthatconferserrorprevention.
Itisappliedtophysicalproductsinpre-productiontoverifywhatwill
bemademeetsspecificationsandrequirements.
Itisthesystematicmeasurement,comparisonwithastandard,
monitoringofprocesses.
Thiscanbecontrastedwithquality control,whichisfocusedon
process output whereaslatterdealswiththeproduct
specifications

SSD-JSPL

8/4/16

BASICS PRINCIPLES OF QUALITY ASSURANCE

TwoprinciplesincludedinQualityAssurance
are:
"Fit for purpose",theproductshouldbe
suitablefortheintendedpurpose;
"Right at first time,mistakesshouldbe
eliminated.

SSD-JSPL

8/4/16

EIGHT QUALITY MANAGEMENT PRINCIPLES

CustomerFocus
Leadership
InvolvementofPeople
Processapproach
Systemsapproachtomanagement
ContinualImprovement
Factualapproachtodecisionmaking
Mutuallybeneficialsupplierrelationships

SSD-JSPL

8/4/16

BASIC FLOW CHART FOR

QUALITY CONTROL

SSD-JSPL

8/4/16

RAW MATERIAL SPECIFICATION FOR

BHEL

1. All procurement of raw material ,paints & consumable shall be

strictly procured from AVL (approved vendor list)
2. UT Requirement for 20 mm And above as per ASTM-435/578 LB
3. Procurement of plates to be done as per the standards
mentioned in quality assurance plan/ reference document
suggested by the client.

SSD-JSPL

8/4/16

PRODUCTION FLOW
1.

Material can be cut only after completion of above all points of

raw material inspection.

2.

All gas cut marks shall be removed by grinding.

3.

LPI/MPI shall be conducted 100% and witnessed by QC/TPI.

4.

The cutting parts shall be checked by QC/TPI.

5.

If plates are short in length then splicing can be done as per

the production note as per 3-35-110-00995, Rev 09.

6.

For plate thickness <= 25 mm, splicing shall be done in

Single V and for plates >25 mm, it will done in double V.

7.

In all Splicing, back gauging with LPI shall be witnessed by

QC/TPI.

SSD-JSPL

8/4/16

SSD-JSPL

8/4/16

WHAT WE DO NOW???
Inspection and documentation of the following in association
with Quality inspector as per the QAP provided by the client
RawmaterialinspectionandMTCreview
Fitupdimensions&groovepreparationasperdrawing
VisualDimensioninspectionafterwelding
ConductingtheNDT(RT,UT,LPT,MPI)asperthecustomer
requirements
PaintingInspection
Complete documentation of each and every inspection steps
along with the confirmation of the customers.

SSD-JSPL

8/4/16

Inspection
Type

Rawmaterial
Inspection

Fabrication

8/4/16
SSD-JSPL

Inspection type

Standards used

VisualInspection

IS2062/EN-10025

Dimensioninspection

TechSpecification/IS1852

ReviewofMTC

IS2062/EN-10025

VisualInspection

AWSD1.1/IS7215

DimensionInspection

AWSD1.1/IS7215

WeldingInspection

AWSD1.1/IS9595/ASMESecIX

NDT&DT

AWSD1.1/ASMESecV&SecVIII

SurfacePreparationand
Painting

SA2.5 and Paint specifications

10

STANDARDS USED -

WAY FORWARD -

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SSD-JSPL

11

QAP review for each and every client.

Highlighttheaddonsprovidedbythecustomerandanalysisofthe
necessityofthesame.
Revision of QAP points for JSPL as per the QAPs provided by the
clients.
Knowledge about the reference documents.
Toanalyzethecustomerholdpointsasperthestandardsmentioned
intheQAPoftheclient.
Conduct internal audits for quality inspection.
Identifythegapsandfulfillthesametoadheretocustomer
requirements.
Conduct customer survey and feedback on individual projects.

THANK YOU

8/4/16
SSD-JSPL

12

QUESTIONS???