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DESIGN THINKING
+
S U P P O RT I V E
NETWORK
PA P E R T O W E L
on a
STICK
THE
DESIGN
THINKING
METHOD
(as practiced at IDEO and
taught at Stanfords d
1.
2.
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4.
5.
E M PAT H I Z E
DEFINE
ID
E H AT
F
EE
EAT
L W
PH
RO
T
E YT OFT
EYEPLE
.
TEST
" I f I h a d a s ke d
people what they
wanted, they
would have said
faster horses.
probably Henry
Fo rd
1 . E M PAT H I Z E
C O M M U N I C AT I O N :
0 7 % Ve r b a l
3 8 % To n e o f Vo i c e
55% Body Language
1 . E M PAT H I Z E
C O M M U N I C AT I O N :
0 7 % Ve r b a l
3 8 % To n e o f Vo i c e
55% Body Language
1.
2.
3.
4.
5.
E M PAT H I Z E
DEFINE
I D E AT E
PROTOTYPE
TEST
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4.
5.
E M PAT H I Z E
DEFINE
I D E AT E
PROTOTYPE
TEST
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2.
3.
4.
5.
E M PAT H I Z E
DEFINE
I D E AT E
PROTOTYPE
TEST
1.
2.
3.
4.
5.
E M PAT H I Z E
DEFINE
I D E AT E
PROTOTYPE
TEST
1.
2.
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4.
5.
E M PAT H I Z E
DEFINE
I D E AT E
PROTOTYPE
TEST
R E P E AT
OLD ECONOMY
capability-driven, slow to market,
manufacture products, production-focused
OLD ECONOMY
capability-driven, slow to market,
manufacture products, production-focused
NEW ECONOMY
outsource production, fast to market,
create brands, consumer-focused
ORDERING SHOES
without
T RY I N G T H E M O N
THE
L E A N S TA RT U P
(from The Lean Startup
by Eric Ries)
1. ENTREPRENEURS
A R E E V E RY W H E R E
STARTUP
A human institution designed
to create new products and
services under conditions of
extreme uncertainty.
Eric Ries, The Lean Startup
2. ENTREPRENEURSHIP
IS MANAGEMENT
Youre driving a car, not
launching a rocket ship.
3 . V A L I D AT E D
LEARNING
Startups need to fi rst
LEARN HOW to build a
sustainable business.
4. BUILD,
MEASURE,
LEARN
Like the Scientifi c Method
for business creation.
5 . I N N O V AT I O N
ACCOUNTING
Learning is the goal.
SIMILARITIES
Innovation
Focus on the User
Prototype Cheaply
Learn Quickly
DIFFERENCES
DESIGN
THINKING
LEAN
THINKING
Observe to discover
unmet needs
Intuitive
Analytical
GOAL:
GOAL:
Solve a Problem
Business Model
USER:
USER:
DESIGN THINKING
vs L E A N T H I N K I N G