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The Levels of

Communication

Adapted from Mastering Public Speaking,


by George L. Grice and John F. Skinner
To Communicate . . .

The Latin verb communicare means to


make common to many, share, impart,
divide.
Simply stated . . .
When you communicate you share, or
make common, your knowledge and
ideas with someone else.
Communication, then, is the sharing of
meaning by
sending
and receiving
symbolic cues.
Charles Ogen & I. A. Richards
Triangle of Meaning
The interpreter
The person who is communicating, with words
or symbols
The symbol
Anything to which people attach or assign a
meaning
The referent
The object or idea for which the symbol stands
The Triangle of Meaning
Interpreter
(Speaker or Listener)

Symbol Referent
Five Levels of Public Speaking:
Five Levels of Public Speaking:

1) intrapersonal
Intrapersonal Communication

Thetype of communication a person


has with himself, thus the prefix intra-
which means within.

Assoon as a human being awakens, he


begins an internal thought process and
dialogue, almost always silent, but
sometimes aloud.
Five Levels of Public Speaking:

2) interpersonal
Interpersonal Communication

Interpersonal
communication takes
place between two people.

Thistype of communication varies


depending on the relationship between
the two individuals.
Five Levels of Public Speaking:

3) group
Group Communication

Group communication occurs when


three or more individuals, who have a
common goal, interact either formally or
informally.
Five Levels of Public Speaking:

4) public
Public Communication

Public communication takes place when


one or more individuals communicate
with a large group in a more one-
directional approach.
Five Levels of Public Speaking:

5) mass communication
Mass Communication

Mass communication occurs when


extremely large groups receive
information, like a television audience
watching a news broadcast, as well as
the intermittent commercial advertising.
Five Levels of Public Speaking:

1) intrapersonal
2) interpersonal
3) group
4) public
5) mass communication
Linear Model of Communication
Linear Model of Communication

The speakerthe sender, the encoder,


or source of the message.

The
Speaker
Linear Model of Communication

Encodingthe process of putting ideas


into symbols to carry a message.

The Speech
Text

The
Speaker
Linear Model of Communication

Messageideas communicated
verbally and nonverbally.

The Message
The
Speaker
A speaker sends a message to a listener.
Linear Model of Communication

Listenerthe receiver or decoder of


the message

The Message
The
Speaker
A speaker sends a message to a listener.
Linear Model of Communication

Decodingthe process of attaching


meanings to symbols received.
Decoding

The Message
The
Speaker
A speaker sends a message to a listener.
Linear Model of Communication

The speakerthe sender, the encoder, or


source of the message.
Encodingthe process of putting ideas into
symbols to carry a message.
Messageideas communicated verbally and
nonverbally.
Listenerthe receiver or decoder of the
message
Decodingthe process of attaching meanings
to symbols received.
Linear Model of Communication

The The Message The


Speaker Listener
A speaker sends a message to a listener.
Problems with Linear Model
of Communication
#1The assumption that a person is
either the sender or a receiver of
messages.
Actually, we perform both of these roles
simultaneously.
Problems with Linear Model
of Communication
#2The suggestion that
communication involves only one
message.
Actually, there are as many messages
as there are communicators involved,
and the message the sender intends is
never identical to the one received.
Interactive Model of Communication

When scholars began to see the


limitations of the linear model of
communication, they added other
components to the speaker, message,
and listener making a total of 7
components:
channel, feedback, environment, and
noise
Interactive Model of Communication

Channelthe medium, or the way the


message is sent.
Interactive Model of Communication

Feedbackincludes all messages,


verbal and nonverbal, sent by listeners
to speakers.
Interactive Model of Communication

Environmentthe physical setting and


the occasion for communication.
Interactive Model of Communication

Noiseanything that distracts from


effective communication; some form of
noise is always present.
Interactive Model of Communication

Channelthe medium, or the way the


message is sent.
Feedbackincludes all messages, verbal
and nonverbal, sent by listeners to speakers.
Environmentthe physical setting and the
occasion for communication.
Noiseanything that distracts from effective
communication; some form of noise is always
present.
Noise

Physical noisedistractions
originating in the communication
environment.
Noise

Physiological noisedistractions
originating in the bodies of
communicatorscold, headache,
hunger, fatigue.
Noise

Psychological noisedistractions
originating in the thoughts of
communicatorsanxiety, daydreaming,
worry.
Noise

Physical noisedistractions originating in


the communication environment.
Physiological noisedistractions originating
in the bodies of communicatorscold,
headache, hunger, fatigue.
Psychological noisedistractions
originating in the thoughts of communicators
anxiety, daydreaming, worry.
CHANNEL

Message
SPEAKER LISTENER

Environment

Environment
Decoder
Encoder

Noise
No
oise is e
N

Decoder Encoder

Feedback

Interactive Model of
CHANNEL Communication
The Levels of
Communication

Adapted from Mastering Public Speaking,


by George L. Grice and John F. Skinner

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