QUEUING THEORY

EXAMPLE

A motor garage has only one mechanic specialist in

high speed cars number of customer with hIgh
speed cars follows poisson distribution with mean
arrival of 10 per hour customers can wait if there
queue and attended in first come first serve basis
time taken to attend the customer in exponentially
distributed with the mean of 5mins calculate .
 QUESTIONS
Utility parameter?
Probability that the queuing system is idle
Average time the mechanic is free in 8hrs working day?
Probability that 4 customers in the garage (at a given
time)?
Number of customers in the garage?
 QUESTIONS
Expected number of customers waiting for service
Expected length of non empty queue
Expected time of the customer spends in the
queue
Expected time a customer spends in the garage?