Group 7 Eshwar Preetham (1511055) Shiyam Sundar (1511095) Jothi Prakash (15130) Narendran (15130) Kannan (15130) Surya (15130) Visit a Bata Retail shop or any other major shoe company retail shop in Madurai. a. Study their ordering policy, including delivery lead time Usually they use ERP software to identify the current moving items in each shop and replenish the order in 14 days (2 weeks) Lead time is 2 days b. How do they handle shop soiled items? Is there a shelf life for footwear? If there is any damage, they will blame Transporter only. No shelf life. In Bata, Old stocks are generally moved through some discounts/offers. c. How do they decide to offer festival and other discounts? Top Management only decides what to do. Retailers have no power in that to choose the discount or offer plans. d. How do they handle old items when new models are introduced? When a new product is introduce, new rack will be added and it will be showcased. Old items will be in the same place. Selection of place of new rack in showroom is decided by top management only. Only the arrangements are done by shop owners/sales people. e. How is their inbound logistics handled? Here in Bata, all items to a single area is delivered in a single shipment only. For whole Tamilnadu shipment will be sent from Bangalore. f. If the show room is handled on franchise mode, how are the payments made? All the payments are collected through CMS money remittance. Payments are collected on daily basis. g. How do they decide which items need to be stocked? Is there seasonality for certain products? There is no such things followed by Bata. All decisions are made only by the top management. Through ERP, the top management decides what to do at what time. h. Please study any other point that may be relevant Bata Hierarchy About Headquarters located inLausanne,Switzerland The organization has aretail presence of over 5200 retail stores in more than 70 countries and production facilities in 18 countries. In India, Head office is at Bangalore, and Manufacturing at Gurgaon. Bata Around the world i. What are your suggestions to improve the effectiveness and efficiency?