Professional Documents
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Topic 2 What Is Human Factors?
Topic 2 What Is Human Factors?
aviation
nuclear power
Importance in health care?
move patients
Gaba
Human factors
design principles
Psychomotor I
Input Devices
- Hands N - Buttons
T
E
R
Senses F Output
A
- Vision C - Display
- Hearing E - Sound
equipment design
e.g. infusion pumps
We cope quite well with
complexity
Health-care workers are quite good at compensating
for some of the complex and unclear design of some
aspects of the workplace
equipment
physical layouts
Because the human brain is .
very powerful
very flexible
Activity
Think about and then discuss with your colleagues any
silly mistakes you have made recently when you were
not in your place of work or study - and why you think
they happened
The context of health care
When errors occur in the workplace the
consequences can be a problem for the
patient
Area of
optimum
stress
Low stress High stress
Boredom Anxiety, panic
Stress level
The relationship between stress and performance
Yerkes, R. M., & Dodson, J. D. (1908) The relation of strength of stimulus to rapidity of habit-formation.
Journal of Comparative Neurology and Psychology, 18, 459-482
Dont forget .
If youre
H ungry
H
A ngry A
L ate
or
L
T ired .. T
A performance-shaping
factors checklist
I Illness
M Medication
prescription, alcohol & others
S Stress
A Alcohol
F Fatigue
E Emotion
Jensen, 1987
Apply human factors
thinking to your work
environment
1. Avoid reliance on memory
2. Make things visible
3. Review and simplify processes
4. Standardize common processes and procedures
5. Routinely use checklists
6. Decrease the reliance on vigilance
Summary: human factors