EMOTIONAL

INTELLIGENCE FOR
EFFECTIVE CLASS
ROOM MANAGEMENT
Dr. Beena Salim
Skyline University College,P.B 1797.
Sharjah
beena@skylineuniversity.com
 Understanding
emotions IN
teaching.. Like
many kinds of jobs is
not just a technical or
cognitive practice but
also an emotional one.
(Norman Denzin, 1984)
Caring professions like
teaching not only
require emotional
sensitivity but also
emotional labor.
(Hochschild, 1993)
There is a coordination
of mind and feeling in
teaching.
 Teaching is a passionate vocation
and good teachers are passionate
about their ideas, learning and their
relations with students.
 Daniel Goleman
Emotional Intelligence is a term coined
by Daniel Goleman in his book in 1995.
The Harvard Business Review called
emotional intelligencewhich discounts IQ
as the sole measure of ones intelligence
a revolutionary, paradigm-shattering idea
and chose his article What Makes a Leader
as one of ten must-readarticles from its
pages.
Emotional Intelligencewas named one
of the 25 Most Influential Business
Management Books by TIME Magazine.
Daniel Goleman

Many of us are good in self

management, getting up
early, being self-driven, etc.

But a teacher is a leader.

You need to work with
groups of children or adults
through influencing,
developing, inspiring,
motivating --- thats social
intelligence.

The whole business of

teaching is about
relationships. Students
need understanding, and
compassion empathy.
 Five points
Self management-consistent Self awareness- the ability to
in values and beliefs, stick to know ones own skills,
your plan, be flexible and knowledge, values,
accountable, educate yourself responsibilities, strengths
for any change, stay and weaknesses. Its the first
physically fit. step towards any change.
Self regulation- self control is to Self motivation-walk towards a
control your emotions, desires cause by oneself, dont feel
and actions. Its a direct compelled by others, make
aftermath of the type of pressure conscious effort not to give up,
one is facing- dont live in your past failures or
good pressure is positive and successes, utilize positive
non harmful- motivates one to thinking, read stories of
self regulate successful people
bad pressure is critical and
harmful Empathy- the ability to
neutral pressure is not pressure understand the other person
and their problems
 When we start questioning how our
behavior affects others, then thats the
point we start improving our
performance.
Other people affect us positively or
negatively. But our brains are designed
to have social relationships.
All our decisions come from wisdom of
emotions which is from the base of the
ganglion.
Part of decisions is the ability to
respond to those gut feelings of ours.
The Ganglion does not know to connect
with the cerebral cortex where we think
verbally. But emotions come
nonverbally with feelings.
What we need to add to our classrooms hence are
Interest

Enthusiasm
Excitement
Inquiry
Discovery
Risk taking and fun
and, finally,
EMOTIONAL BONDS
 Teachers should be:
Tactful and have the ability to understand
the emotions of their students.
Intuitive and caring nature in teachers is
important.
http://www.youtube.com/Teachers-
You can use youtube videos where
pictures and videos help address the
emotional cortex of students.
 Why emotional intelligence is important for
teachers:
I felt emotional intelligence in me when..
I have felt emotional stress when

How did you feel in both situations. Can

anyone volunteer to share their experiences
of positive and negative classroom
situations.
 The Changing Teaching
Scenario
Todays classroom is different.
Expectations of students and
administration and management are
different.
True?????
Emotions are dynamic parts of
ourselves whether positive or negative.
All schools are filled with emotions.
 Teachers are not just
Well-Oiled Machines???!!!!
A good teacher is charged with more positive
emotions.
Its not just the matter of knowing the subject,
using the right tools, having the correct
competencies and right techniques.
But it is a matter of having the right emotions
at the right time to match the right audience.
We are emotional, passionate beings who
connect with our students and fill their work
and classes with pleasure, creativity and
challenges.
 Personal, psychological and
philosophical choices of the teacher
usually get entanlged with the social,
institutional and politcal dimensions
of education.
Emotional intelligence according to
Daniel Goleman (1995) is a personal
choice.
 Watch this Video on emotional
intelligence in the classroom.
 Obstacles
Over-personalising and over-moralizing about
teachers personal emotional commitment.
Emotional stress and burn out among teachers.
Gender marginalization of women in teaching
professions is there and with institutional policies
where women occupy few politically relevant
positions, the caring nature of teachers is
underplayed in real policy and educational reform
situations.
The emotional havoc that external inspection
bodies and processes have on teachers is high.
 Strategies to Tackle
Classroom Emotional

Problems
Self awareness- Understand your strengths and
weaknesses.
Prepare and structure your class delivery.
Self management- Be on time for classes, be fair- use
very strict guidelines in assessments so that the
students realise why they are getting low or high scores.
Social skills, empathy and self regulation- Plan
surprises and rediscovery.
Keep evidence of classroom activities.
Understand the needs of the students- personal and
academic.
Build relations- Develop a relationship with your
students, Emphasize competencies like sincerity,
hardwork, leadership and other co-curricular activities.
 NO Noooo activities
self regulation
Never delay in setting ground
rules for the classroom and
acting on them.
Never use you while involved
in a class room deviant behavior.
Never enter into an open
argument.
Never go with a negative
attitude.
Never allow your students to
overpower you.
 Strategies for Emotional
Self- Regulation
Always try to display the emotions
that you are feeling- But at times you
have to keep your deep level
emotions under control and show
what is appropriate for the situation.
 Social Skills
Humor helps at times.
Build classroom
exercises: having
student activities is
important
I want you to be in Have some small practical games
teams and list in the classroom to build relations.
Provide extra sessions in
emotionally stressful grooming appropriate behaviors in
classroom situations. students.
Show them videos.
Write down your
strategies in
managing classroom
stress.
 References and Further
readings
Daniel Goleman (2011). The brain and
Emotional Intelligence, New insights. More
than sound LLC. Northampton.
Daniel Goleman (2007). Social Intelligence.
The new style of human relationships.
Bantam.
Daniel Goleman (1995). Emotional
Intelligence at work place. Bantam
Daniel Goleman (2000). Working with
Emotional Intelligence. Bantam.
Neal M. Ashkanasy (2000). Emotions in
the Workplace: Research, Theory, and
Practice. Westport.
 Teaching is a Joy
Use the Right Emotions !!!
Thank you

Dr. Beena Salim

Associate Professor, MBA program
Skyline University College, Sharjah.
Dr_beena9@yahoo.com
beena@skylineuniversity.com