Presented by

NAVEEN KUMAR S (1BM16MBA31)

 INTRODUCTION ..\report
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SuperSeva Services is an ISO 9001:2008 certified organization with a clear focus on providing Enterprise Support Services to its
clients. It as pioneered the IT-enabled service delivery model, which offers the most efficient and effective way of providing
tailor-made solutions to Corporates. The Skillset is developed from an experience of over 16 years in the industry is what speaks
loud about SuperSeva.
Corporates often walk the tightrope of employing their manpower to build on their expertise and yet managing their critical but
non-core functions. SuperSeva intends to ease the walk for them. It supports the smooth functioning of an organization by
providing assistance around three business verticals.
Started in the year 2000, headquartered in Bangalore, it as emerged as a market leader in concierge services and have developed
superior brand reliability in professional services.
its Enterprise Support services offerings span to other NON-CORE areas of an Organization such as Facility Management, Front
Office, Reception Management, Employee Engagement programs, Reward and Retention programs, Mail Room management,
Travel Desk, Tax and Accounting Support, Procurement Solutions and much more. All these services are available both on-site
and off-site through our website, call Centre, email or the help-desk.
SuperSeva services are available in 18 cities across India including key cities such as Bangalore, Chennai, Hyderabad, Delhi,
Pune, Mumbai, Kolkata, Chandigarh, Gurgaon and Vizag. We have 4, 00,000 (and increasing) satisfied corporate customers and
have the experience and expertise in handling over 30,000 requests per month. Our committed and well-trained staff (of 500
employees) has earned a reputation for professional service and empathy.
Vision and mission statement
Vision: To be the global leader in providing business & personal
assistance services and the most preferred partner to our clients
Mission: Achieving excellence in enterprise support services using
process innovation and technology
Services offered
Employee concierge services
Managed front office services
Facility management services
Petty cash management
Employee engagement services
Mailroom and invest desk management
Procurement solutions
Event management
Area of operation
Bangalore Lucknow
Delhi Kolkata
Chennai Pune
Mumbai Hyderabad
Gurgaon Vizag
Noida Bellary