Problems – Different Brands To help establish strong
brand equity, the brand
parity problem should be resolved. Brand parity occurs when there are few tangible distinctions between competing brands in mature markets. Brand parity indicates that only minor product differences exist. • Brand equity on the other hand represents a set of characteristics that are unique to a brand. Benefits of brand equity 1. Brand equity allows the firms to charge premium prices. 2. Because of the differentiated image, brand equity may enable the firm to retain higher market share. 3. It is a source of channel power for dealing with retailers and leads to an improved position in terms of shelf space and displays. 4. It influences the wholesalers to stock more of these brands and encourage their customers to purchase. 5. Brand equity may dissuade customers to look for cheaper products and special deals or incentives to buy another brand Brand equity and domination • “Domination” is a strongly held view that the brand is number one in its product category. • Domination can happen in a geographic region, smaller product category, or market niche. To dominate, the brand must be seen as No.1 in some way by the consumers. • Colgate may be seen as the No. 1 in fighting cavity; Volvo in terms of “safety”, and SBI as the “largest” bank in India Global Branding Branding particularly in international markets, is a complex affair. • Firms can follow an adaptation strategy or standardization strategy in promoting brands. • Standardization means the use of same brand name in all countries. • In Adaptation, the brand is different in each country or region • Using a standardized global brand reduces costs – instead of advertising for each local brand with a separate communication strategy – • Standardized global brands allow the transfer of best practices from one country to another. • The global brand may seem to have a higher perceived quality • As the world seems to shrink through advances in telecommunications, consumers are becoming more similar displaying similar consumer characteristics and purchase behaviors. • But the global brands have failed in many instances due to local idiosyncrasies, sensitivities, or traditions. • Global brands generally do well in high- profile, high-involvement product categories. • Local brands perform best in low- involvement everyday products • In a globally integrated marketing communication (GIMC) strategy, the wise thing to do is to “think globally, but act locally”. This is very much applicable in all branding strategies. • Though the approach should be to develop global brands, marketers will be well advised to understand the unique features of local brands and provide support to them • Brands develop histories • Brands have personalities • Brands have strengths, weaknesses, and flaws • Brands have families – a brand family is one in which a company offers a series or groups of products under one brand name • The goal of branding is to set a product apart from its competitors. • After brand recognition is achieved, the next step is to prolong its life by sticking to one unique selling point Measuring Brand Equity – Brand Metrics • Brand metrics measure returns on branding investments. Attitudinal measures associated with branding may be used to track: Awareness Recall Recognition Types of brands • Family brands – A group of related products sold under one name • Brand extension – The use of an established brand name on products or services not related to the core brand • Flanker brand – The development of a new brand sold in the same category as another product • Co-branding – The offering of two or more brands in a single marketing offer • Ingredient branding – The placement of one brand within another brand • Cooperative branding – The joint venture of two or more brands into a new product or service • Complementary branding – The marketing of two brands together for co-consumption • Private brands – Proprietary brands marketed by an organization and sold within its own outlets Private Brands • Private brands, also known as Private Labels, are proprietary brands marketed by an organization normally distributed exclusively within the organization’s outlets. • To many individuals, private brands mean lower prices and inferior quality. That is because historically primary targets for private labels are price-sensitive buyers. But this is no longer true because retailers are these days investing a lot of money for developing private labels. In the US and Canada private label sales are around 13% and 20% respectively. In India too this trend is gaining more momentum. Changes in private brands • Improved quality • Priced 25 percent below manufacturer’s brands • Loyalty toward retail outlets increased while loyalty toward specific brands decreased • Increase in advertising of private brands • Increase in quality of in-store displays of private brands Positioning • Final element in corporate and image management is product positioning. • Positioning is the process of creating a perception in the customer’s mind regarding the nature of a company and its products relative to competitors. • Positioning is created by variables such as quality of products, prices charged, methods of distribution, image, and other factors. • A product’s positioning is based on two elements: (1) the product’s standing relative to the competition and (2) how the product is perceived by consumers. • The end result of positioning is the successful creation of a customer-focused Value proposition, a cogent reason why the target market should buy the product. Example of a value proposition: • Company and product : Volvo – Station Wagon • Target customer: Safety conscious “upscale” families • Benefits: Durability and safety • Price: 20% premium • Value proposition: The safest, most durable wagon in which your family can ride Another example • Company and Product: Domino’s – Pizza • Target customers: Convenience-minded Pizza lovers • Benefits: Delivery speed and good quality • Price: 15% premium • Value proposition: A good hot pizza, delivered to your door within 30 minutes of ordering, at a moderate price • Consumers ultimately determine the position a product/brand holds. Marketing programs are designed to position effectively. To do so, marketing communications must either reinforce what consumers already believe about the product and its brand name or shift consumer views toward a more desirable position. Effective Positioning • Effective positioning can be achieved in seven ways: 1. Attributes 2. Competitors 3. Use or application 4. Price-quality relationship 5. Product user 6. Product class 7. Cultural symbol