DISCIPLINE & GRIEVANCE

12/07/2021 1
DISCIPLINE

 Orderliness or the absence of disorder,

chaos and confusion in human
behaviour and action.

12/07/2021 2
Definition

 “Discipline may be considered as the

force that prompts individuals or groups
to observe rules, regulations, standards
and procedures deemed necessary for
organization”
-Richard D Calhoon

12/07/2021 3
Three Interpretations

 Negative Discipline
 Positive Discipline
 Self Discipline and Control

12/07/2021 4
 Negative Discipline

 Used to refer to the act of imposing

penalties for wrong behaviour.
 If employees fail to observe rules, they
are meted out of punishment .
 It involves techniques such as fine,
reprimand, transfer, demotion, lay off
etc.

12/07/2021 5
 Positive Discipline

 Employee comply with rule out of an

inherent desire to co-operate and
achieve goals.
 It enables an employee to “have a
greater freedom in that he enjoys a
greater degree of self expression in
striving to achieve the group objective,
which he identifies as his own”
12/07/2021 6
SELF DISCIPLINE &CONTROL

 Training that corrects , moulds, or

perfects knowledge , attitudes,
behaviour or conduct.
 Used to correct poor employee
performance rather than simply as
punishment for an offence.

12/07/2021 7
POSITIVE VS NEGATIVE
POINT NEGATIVE POSITIVE

CONCEPT Out of fear of punishment Willingly conform to

the established rules

CONFLICT Do not perceive corporate No conflict between

goal as their own. individual and
organizational goal
SUPERVISION Intense supervisory Exercise self control
control to meet
organizational
objectives

12/07/2021 8
MISCONDUCT/INDISCIPLINE
 Misconduct is violation of established
rules and procedures.
 It is an act which is prejudicial to the
interests of the organization.

12/07/2021 9
 CAUSES OF INDISCIPLINE

 Absence of effective leadership

 Unfair management practices
 Communication barriers
 Non- uniform disciplinary action
 Divide and rule policy
 Inadequate attention to personnel
problems
 Victimization
12/07/2021 10
 DISCIPLINARY ACTION

CONSIDERA
SHOW- FULL PUNISHME
LETTER OF TON OF FOLLOW
CAUSE FLEDGED NT
CHARGE EXPLANATI UP
NOTICE ENQUIRY
ON

12/07/2021 11
 GRIEVANCES

12/07/2021 12
 GRIEVANCES

 When an employee feels that

something is unfair in the organization
 “ any discontent or dissatisfaction,
whether expressed or not , whether
valid or not , arising out of anything
connected with the company which an
employee thinks, believes or even
feels to be unfair, unjust or
inequitable”.
12/07/2021 -JUCIUS 13
 FORMS OF GRIEVANCES

FACTUAL

IMAGINARY DISGUISED

12/07/2021 14
 CAUSES OF GRIEVANCES

ECONOMIC

MISCELLANEOUS WORK
ENVIRONMENT

WORK GROUP SUPERVISION

12/07/2021 15
 EFFECTS

 ON PRODUCTION
 ON EMPLOYEES
 ON MANAGERS

12/07/2021 16
 ON PRODUCTION

LOW
QUALITY

COST OF LOW
PRODUCTI PRODUCTI
PRODUCTION VITY
ON

WASTAGE

12/07/2021 17
 ON EMPLOYEES

ABSENTEEI
SM

EMPLOYEE EMPLOYEES TURNOVER

MORALE

ACCIDENT
S

12/07/2021 18
 ON MANAGERS

UNREST

INDISCIPLINE SUPERIOR
CASES MANAGERS SUBORDINATE
RELATIONS

DEGREE OF
SUPERVISION
12/07/2021 19
DISCOVERY OF GRIEVANCES
OBSERVATION

OPINION GRIEVANCE
SURVEYS PROCEDURE

GRIEVANCES

EXIT
GRIPE BOXES
INTERVIEW

12/07/2021
OPEN DOOR 20
POLICY
ESSENTIALS OF A GRIEVANCE
PROCEDURE
UNAMBIGUITY

STATUTORY
SIMPLICITY
PROVISIONS

FOLLOW UP PROMPTNESS

12/07/2021 TRAINING 21
GRIEVANCE PROCEDURE
IDENTIFY
GRIEVANCES

DEFINE
CORRECTLY

COLLECT DATA

ANALYSE AND
SOLVE

PROMPT
REDRESSAL

IMPLEMENT AND
12/07/2021 FOLLOW UP 22
 GUIDELINES
DO DON’T
Investigate & handle each case Discuss the case with U R alone
Talk with employee about his or her Hold back the remedy if the company
grievances is wrong
Comply with the time limits for Relinquish to the union your rights as a
handling grievances manager
Visit the work area of grievances Bargain over items not covered by the
contract
Determine whether there were any Give long written grievance answers
witnesses
Examine the grievant’s personnel Trade grievance settlement for a
record grievance withdrawal
Examine prior grievance records Admit to the binding effect of a past
practice
Treat union representative as your Deny grievances because “your hands
equal have been tied by management”
Hold grievance
12/07/2021
discussions privately Agree to informal amendments to the
23
contract
Abdul Subeer KK

THANK YOU….
12/07/2021 24