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Communication plan

Team Profile
Candy Toddy
McGan Jonathan
Scott Merza
n
Marketing MIS Marketing

Daniel Ricardo
Hannah
Wall Esqued
Tran
a
MIS MIS
Marketing OP MGMT
Todays Program
<html>
<h1>Introduction</h1>
<p>Situation</p>
<p></p>
<h2>SBARR</h2>
<p>Competitors</p>
<p>Consumers</p>
<p>Media</p>

<h3>Breakdown</h3>
<p>Budget</p>
<p>ROI</p>
<p>Time_line</p>

<h4>Conclusion</h4>
</html>
Situation
Internal Narrative External Narrative

Perceived as Less
Innovative
Innovative
Objective Why?
Microsoft can
not progress if
Innovative not seen as
Innovative
How to win over our
competitors
Competition
Background Analysis
Apple, Amazon, and Google and
Google Amazon main
competitors
Effective communication

https://cloud.google.com/windows/
Apple Google & Amazon
Keep them in
sight Get together

Recommendation: Competitors
Next steps for
Competitor

Target
their needs
& wants.
Next steps for
Competitor

Set
shared
goals.
Next steps for
Competitor

Celebrate
dual
success.
Yesterday is
not ours, but
tomorrow is ours
to win or lose
Lyndon B. Johnson
Communication with
Consumers
Consumers
Background Analysis
Perceived as Less Dissociation with
Innovative compared to hardware and software
competitors

Usability vs Capability

Educated Consumer
Expand Partnerships
and
Renegotiate
Partnership Deals

Recommendation: B2BC
Next steps for
B2BC
Sticker on
Partners
Hardware
Next steps for
B2BC

Supports
Next steps for
B2BC

Renegotiating
partnerships
Next steps for
B2BC

Advertisements
Innovation through Communication -
Daniel Wall
Media strategies
Media
Background Analysis

Media influences
consumers decision
Highest power,
making process
urgency,
legitimacy
Perceptions of how we
see the world are shaped
by media
Use various media outlets in
order to communicate and
influence consumers that we
are innovative.

Recommendation for Media


Next Steps
For Media
Pay opinion leaders
to demonstrate
practicality and
showcase functions
of products.
Next Steps
For Media

Actively blog on
Reddit and attend
to consumers wants
and needs.
Next Steps
For Media

Reddit is the
largest blogging
site in the world
Budget

NFL Deal 32 NFL Teams


$400MIL $74.8 Bil in total
5 years Value
ROI
Dell and HP $486 Mil
visible potential
215%
If projections are
consistent $1.29Bil in
new revenue over 3
ROI since NFL deal years
Stakeholder Recap

MEDIA CONSUMERS COMPETITION


Shapes Consumer B2B & B2C Amazon &
Perception Google
Communication
Strategy
Process
Chart
If communication
plan is followed
then Microsoft
will .
<html>
<h1>Introduction</h1>
<p>Situation</p>

<h2>SBARR</h2>
<p>Competitors</p>
<p>Consumers</p>
<p>Media</p>

<h3>Breakdown</h3>
<p>Budget</p>
<p>ROI</p>
<p>Time_line</p>

<h4>Conclusion</h4>
</html>
Communication plan

Thank you for your time


S Microsoft is not effectively communicating that we are
innovative

B B2B-Care about Happy Customers & Maximizing their profits


B2C-Care about Innovation, Equality, and Social
Responsibility

A B2B-Good Product at a Reasonable Price


B2C-Targeting Millennials, Convince Consumers of our
Innovation.

R Expand Partnerships, Place Logo on Partners Hardware,


Add Powered by Microsoft on login screen

R Renegotiating deal with partners


S Not communicating our innovation

B Not communicating as effectively as our competition,


consumers see us less innovative as Apple and do not

A
quite associate us Google or Amazon

Google and Amazon are our main competition. Apple


is reigning the hardware industry

R Partner with google and amazon

R Target their needs and wants


Show them our value
Set shared goals
S Microsoft is not effectively
communicating that we are innovative

B The lack of influential marketing campaigns


has created a disconnect with the consumer

A Competitors showcase innovations which resides


with consumers, thus, increasing market share

R Microsoft needs to reconnect with consumers by


advertising and actively blogging its innovations

R After selecting opinion leaders, create commercials


demonstrating practicality of innovations
SOURCES
http://www.npr.org/sections/thesalt/2016/06/07/481123646/this-is-how-much-celebrities-get-paid-to-endorse-
soda-and-unhealthy-food

https://www.forbes.com/sites/ewanspence/2016/03/20/apple-siri-versus-sesame-street-cookie-monster/#551fd3e271ec

https://www.linkedin.com/pulse/accurate-pricing-negotiation-robert-strand/

http://www.mergentonline.com.ezproxy2.library.arizona.edu/companyfinancials.php?pagetype=asreported&compnum
er=46247&period=Annuals&dataarea=PL&range=5&currency=AsRep&scale=AsRep&Submit=Refresh

http://www.businessinsider.com/nfl-teams-value-2016-9

http://clients1.ibisworld.com.ezproxy1.library.arizona.edu/reports/us/industry/default.aspx?entid=740
Communication plan

Thank you for your time

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